Todo Brasileiro merece nível A : habitação multifamiliar para o programa minha casa minha vida energeticamente eficiente

This thesis describes the theoretical, methodological and programmatic proposal for a multifamily residential building located in the urban expansion area of Parnamirim/RN, inserted in the program Minha Casa Minha Vida and level of energy efficiency "A", as the RegulamentoTécnico de Qualidade (RTQ-R/INMETRO) for residential buildings. The development project initially consists of procedures as the study of theoretical, architectural programming and cases studies. With the delimitation of a field solution, situated between the reference and the context, proposals are studied to determine the solution and architectural detailing of the proposal. The architectural program was built based on the method of Problem Seeking (Peña and Parshall, 2001) and research has highlighted aspects of reducing the environmental impact and of the program Minha Casa Minha Vida , among others. The design process was characterized by the incorporation of aspects reviewed and programmed, seeking them compatible and have an economically viable building, socio-spatial quality and energy efficient. The results show that it is possible to obtain a building that meets the constraints of the program that provides housing and energy efficiency level A - and many other environmental qualities and constructive, particularly through architectural design

A representação social do cuidado no programa saúde da família na cidade de Natal

RODRIGUES, Maisa Paulino; LIMA, Kenio Costa de; RONCALLI, Angelo Giuseppe. A representaçao social do cuidado no programa saúde da familia na cidade de Natal. Ciência & Saúde Coletiva, v. 13, n. 1, p. 71-82, 2008.Disponivel em: . Acesso em: 04 out. 2010.

O descompasso de uma experiência: avaliação do Programa Habitar Brasil na Comunidade África-Natal/RN

This research deals with the evaluation of the Programa do Governo Federal para Urbanização de Favelas Habitar Brasil(1993) carried out in the Africa slum - Redinha neighbourhood in Natal-Rn. This study carried out in period from 2005 to 2006 searches to identify the effects of the actions proposed by Program in 1993-1994 about the current urbanistic configuration of the Africa community. It analyzes the effectiveness in the process of achievement of the considered objectives to habitation, communitity equipments, infrastructure and agrarian regularization. On the evaluation process, it has been as reference the works developed by Adauto Cardoso (2004), Blaine Worthen (2004), Ronaldo Garcia (2001) and Rosângela Paz (2006). About the Habitational Policy with approach to the Urbanistic Right and the right to the housing, the reflections by Raquel Rolnik, Nabil Bonduki, Ermínia Maricato, Saule Júnior, Betânia de Moraes Alfonsin and Edésio Fernandes are main references. To gauge the execution of the objectives proposed by Habitar Brasil in 1993, it has searched in the documentary data of the time and in information gotten in interviews with technicians that had participated of the program, consistent references on what was considered, what was executed and the process of the intervention of Habitar Brasil in the Africa community. The area analysis in 2005-2006 has developed on the base of the urbanistic survey of the current situation from the four performance lines of the Program: habitation, infrastructure, community equipments and agrarian regularization, with a current urbanistic evaluation of Africa considering the intervention carried out in 1993 and 1994. The study points out the context of Brazilian Habitational Policy where the Programa Habitar Brasil was launched, explaining the main principles of the Program. In terms of local, it empahsizes the administrative-political factors that had contributed so that Natal-Rn city has been pioneering in the resources captation of Habitar Brazil (1993). Considering Habitar Brazil in Africa, the work argues and presents the intervention diagnosis and the proposal, developed by Program in 1993 evidencing the local problem of the time. After that, it makes a current reading of the area, identifying in 2006 representative elements of Habitar Brasil (1993-1994) for the Africa community. It identifies significant advances in the constitution of the institucional apparatus of the plaining system of Habitation of Social Interest for the city of Natal and points the fragilities in the implementation of the urban infrastructure actions and above all in the achievement of the objectives of the agrarian regularization

Aplicación de un modelo de gestión del conocimiento para mejorar el programa de capacitación del call center de Promociones y Cobranzas Beta S.A. Bogotá

Este artículo de investigación propone la aplicación de un modelo de gestión del conocimiento para mejorar el programa de capacitación en el Call Center de la empresa Promociones y Cobranzas Beta S.A., ubicada en la zona centro de Bogotá, Cra. 10 No. 16 -39 piso 13. La investigación se realizó durante el año 2015 utilizando como metodología revisión documental, entrevistas a los coordinadores del área y encuestas con un grupo de asesores del Call Center. La aplicación de dichas herramientas generó información acerca del proceso de capacitación actual. A partir de algunas teorías de gestión del conocimiento se buscó determinar el ciclo de las capacitaciones que mejor se adaptara a la necesidad del Call Center de Promociones y Cobranzas Beta S.A., de tal forma que la comunicación con los asesores de cobranzas fuera más efectiva y el conocimiento mantuviera una actualización permanente. La aplicación del modelo permitirá a la gerencia de la compañía, ampliar el conocimiento y mejorar en el servicio con los clientes atendidos, reflejando cumplimiento de las metas de cobro establecidas en el área. Palabras clave: Gestión del conocimiento, programa de capacitación, Call Center

Programa ciclovida como política de mobilidade urbana sustentável: estudo empírico na Universidade Federal do Paraná

The urban mobility has in the bicycle its symbol of the most environmentally sustainable modal of transportation of the planet, title conferred by the United Nations Organization (ONU). Nevertheless, the cities suffer with the traffic jam caused by the automobile fleet growth, what implies in a larger displacement time, injuries to the environment, to financials and to the quality of life. In order to build in a sustainable way the urban mobility, public policies are necessary to encourage the preferential usage, by the society, of the mass transit or the non-motorized type of transportation. Objecting cooperate with the public power and the civil society, this study intents to, through an analysis about the UFPR Extension Program - CICLOVIDA, propose a sustainable urban mobility public policy development, with emphasis in the bicycle´s usage. eferentially, it is discussed concepts such as Society, State and Government as well as public policies, which go in cycles to the State´s and Government´s responsibilities; and are presented the Sustainable Urban Mobility Public Policies (PPMUS) in Brazil. Also, it is debated about the transport by bicycle as an option to the sustainable mobility. Methodologically, the study is of an empiric-social nature, with the application of both qualitative and observational methods, what characterizes as an exploratory level of research, with the researcher´s involvement in the participant form, due to her acting on the Program. Regarding the research lineation, it was used the bibliographic and documental form as well as case study, by means of the nonparametric sampling by accessibility or convenience. Related to the data collection technique, it was used structured interviews with self-applied questionnaires and natural participant observation. Aligned with the research´s objective and matter, the outcome confirmed that the Extension Program CICLOVIDA of the Federal University of Paraná (UFPR) may effectively contribute in the development of a PPMUS proposal with emphasis in the bicycle usage. Thus, it was built a political proposal with a free form writing, objecting subsidize policies both institutional as public MUS through the bicycle usage and therefore, support the mobility, also contributing to the sustainability and to the public development planning.

Programa Etnomatemática: ponderações da prática pedagógica

The aim of this present work is investigating the interest and motivation for learning, awakened in pupils when the educator practice is guided by the ethnomathematics perspective. The main question is: Can an ethnomathematic approach awaken enthusiasm in pupils, causing it to become more critic and active in building their knowledge? The methodology that guides the investigation is qualitative, based on technical arising of the ethnographic case study. Theoretical contributions that support the investigation are from the scientific methodology and from ethnomathematics. The research material is composed by: researcher’s field diary, audio recording of participant observation, interviews reports of community residents and students parents, highlighting the material produced by students. This study was developed on an 8º year of high school of rural community. During the work were prioritized the ethnomathematics concepts of the Ethnomathematic Program, which establish a link exchange, where the lecturers inserts themselves on the reality of pupils in a way that promote an appreciation of their identity and a commitment to their learning. The educator investigates and values the ideas of pupils throughout dialogues. There are challenges for the application of education with ethno mathematic perspective, pointed out by authors, listed and supplemented in the research. In this context, it is believed that the socio-cultural knowledge must be respect, and as they are understood their specialties, capabilities and characteristics, this can guide teaching practice, making significant process for pupils, providing appropriation of scientific knowledge. Analysis of research practice indicated that students, research subjects, when they decided contextual issues, with their way of life, felt appreciated. The conclusion is that, with continuous action of contextualized of school mathematics, from the recognition of the environment and of cultural identity, the educator has the opportunity of review their own participant condition, and therefore promote an enthusiasm for learning. Because a motivated pupil becomes active, since that the all project is guided in a significant theme.

Concepções de interdisciplinaridade: o Programa Ensino Médio Inovador

The Interdisciplinary practice opens in the context of Basic Education guiding new looks in the production of knowledge. It is necessary to reflect the interdisciplinarity as scientific and epistemological stance and its conditions of possibility of expanding the horizon before the theoretical and methodological challenges posed by modernity. Thus, this work aimed to analyze interdisciplinary concepts present in the proposal of the High School Program Innovator. Therefore, the theoretical route initially had the search for understanding of high school in Brazil, interdisciplinarity as the possibility of tensioning the production of scientific knowledge, mainly anchored in the studies of Acácia Kuenzer, Dermeval Saviani, Boaventura de Sousa Santos, Claude Raynaut, Henrique Leff and Edgar Morin. The study was methodological subsidy document research and principles of content analysis. The analysis took place from the seven documents that make up the construction path of High School Program Innovator and a semi-structured interview. So, we sought to understand the concepts of the documents establishing analytical categories from more evoked content. In this process identified three categories with regard to the construction of the Program proposal: pedagogical innovations, curriculum organization and teaching quality and three categories with regard to interdisciplinary concepts present in the program: dialogue between curriculum components, joint knowledge and role of high school students. From the studies it was observed that the program came up with the prospect of directing a new identity for the final stage of basic education, listing Documents Guiding Plans and actions for a new curricular organization of secondary education. It was noted that the Program, though explicit in its guiding documents of the interdisciplinary perspective, in no time he calls himself as interdisciplinary. Interdisciplinary actions should run or from school understanding, as well as the preparation of the Redesign Project Curriculum encompassing dialogue between disciplines. Realized by the analysis of the guiding documents is a back program even for a technical rationality practiced by the particular understanding of the school and the practice being expressed from the same concepts that high school is developed, with each teacher teaching the contents of their disciplines and performing cross designs. Break the existing paradigm is still one of the challenges to the teaching-learning process. Break the existing paradigm is still one of the challenges to the teaching-learning process.

A supervisão e orientação pedagógica de educadores e professores em São Tomé e Princípe : proposta de um programa de desenvolvimento profissional

Dissertação apresentada à Escola Superior de Educação de Santarém para obtenção do grau de mestre em Ciências de Educação na especialização de Supervisão e Orientação Pedagógica

A operacionalização do programa de matemática em vigor no 1.º Ciclo do Ensino Básico pelos professores do concelho de Machico

Trabalho de projeto apresentado à Escola Superior de Educação de Paula Frassinetti para obtenção do grau de Mestre em Ciências da Educação Especialização em Supervisão Pedagógica

Inclusão das pessoas com deficiência na universidade: a efetividade do Programa de Apoio aos Estudantes com Necessidades Especiais (PAENE)

O presente trabalho tem por finalidade investigar e analisar as contribuições das ações vinculadas ao Programa de Apoio aos Estudantes com Necessidades Especiais (PAENE), da Universidade Federal do Rio Grande - FURG. O estudo caracteriza-se como qualitativo e documental, de abordagem avaliativa de enfoque interpretativo, realizado por meio de entrevista semiestruturada com 8estudantes com deficiência de diferentes cursos da universidade. As ações do Programa incluem desde o atendimento individual, plantões sociais, reuniões com os bolsistas de acompanhamento e com os alunos com deficiência. Emergiram daanálise das entrevistas as categorias acessibilidade, formação profissional e capacitação docente. Os alunos dizem que o programa é efetivo na universidade, mas ainda precisa ser melhorado. Destacam a importância dos bolsistas e apontam esses como sendo os principais autores da inclusão na universidade. Concluímos que por se tratar de uma demanda nova na Educação Superior, a inclusão vem sendo realizada de maneira lenta e construída com os deficientes que fazem “valer” seus direitos dentro da universidade.