Avaliação de desempenho organizacional: um estudo aplicado em hospitais filantrópicos

An evaluation of organizational performance requires studies that encompass the specificities of the object under analysis, which is valid for health organizations. However, this type of organization has little support from Administration techniques and knowledge, thus generating deficiencies in management and control. As a result, the objective of this article is to develop a model for evaluating the specific performance of philanthropic hospitals and to compare the efficiency of those organizations. A theoretical model was createdand subsequently validated by specialists. A data envelopment analysis was conducted by means ofusing the data from 70 hospitals, collected in afield research. The conclusion is that there is no great availability of managerial information in Brazilian hospitals, and elements were pointed out for increasing sample efficiency.

Educação e serviço social: elo para a construção da cidadania

Pós-graduação em Serviço Social - FCHS

Comparação de programas de alimentação para frangos de corte: 4 e 14 fases

Pós-graduação em Zootecnia - FCAV

Fibra de cana-de-açúcar na alimentação de leitões recém-desmamados

Pós-graduação em Zootecnia - FCAV

Serviço de referência virtual via chat: uma análise comparativa em bibliotecas universitárias norte-americanas e brasileiras

Pós-graduação em Ciência da Informação - FFC

Análise comparativa da produção e composição físico-química do leite considerando a utilização de diferentes volumosos na alimentação de vacas Girolando

Pós-graduação em Medicina Veterinária - FMVZ

Aditivos na alimentação de frangos de corte: desempenho, características morfométricas e funcionais

Pós-graduação em Zootecnia - FCAV

Milho ou polpa cítrica associados à glicerina na alimentação de bovinos de corte confinados

Pós-graduação em Zootecnia - FCAV

Glicerina associada à ureia na alimentação de bovinos Nelore

Pós-graduação em Zootecnia - FCAV

Rafinose na alimentação de leitões recém-desmamados

Pós-graduação em Zootecnia - FCAV

Fósforo na alimentação de pacus criados em tanques-rede

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Personalização: um serviço mediador em ambientes de pesquisa

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Aspectos nutricionais e ambientais da obesidade canina

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Serviço de Referência Virtual: implantação do serviço de chat

Introduction: With the invention of the Internet and the Collaborative Web, libraries had to rethink the way to offer their services. Thus, the U.S. libraries began a search for technological innovations in an effort to bring the library to the user through features that patrons commonly use. The Virtual Reference Service (VRS) through chat and reference services via videoconferencing are features that derived from this search. Objective: This article aims to outline the implementation process of Virtual Reference Services (SRV) libraries in American universities, particularly those for chat, as well as presenting the successful Brazilian experience. This paper also discusses factors to be considered for implementing virtual reference service via chat for libraries wishing to offer the service. Methodology: The research methodology is based on a theoretical search on international and national literature on the subject. The methodology also includes participant observation. Results: In Brazil the implementation of SRV in some university libraries has occurred and according to these institutions, the SRV is a service that benefits the community and puts the library in line with the demands of information technology and communication. Conclusions: It is concluded that online SRV is appropriate to the reality of university libraries in Brazil, since the institutions that offer the service have positive results from their assessments and believe they are adding value to their library.

Profissionais de UTI neonatal e alimentação de recém-nascidos com uso de copo

Purpose: Cup feeding is an alternative technique of infant feeding when the infant is not being breastfed. Healthcare providers should have experience with the cup feeding technique in order to feed safely an infant. Objectives: The aim of this study is to identify the practices and the feeding cup techniques currently being used by healthcare NICU professionals, and to explore the opinions and beliefs of health professionals regarding to feeding cup. Methods: Twelve NICU nursing assistant were interviewed. Results: Most of the professionals interviewed were able to properly execute the feeding cup technique. The main problem observed was the improper positioning of the cup while using the technique. Most of them were ‘pouring’ the milk into the infant’s mouth. Thus, the participants interviewed expressed doubts about the technique and denied having been trained for this procedure in routine work at NICU. Nevertheless, all the participants were interested to learn more about the technique. Conclusion: In general,, all the professionals interviewed were able to properly execute the feeding cup technique. The questions and concerns presented by the professionals reassure the need for research and educational activities in order to educate health professionals about the correct use of feeding cup technique to assure a safe alternative feeding for infants.