996 resultados para Defensores públicos


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La satisfacción de las necesidades y expectativas de los pacientes se considera un indicador fundamental de la calidad de la asistencia proporcionada, entendida como una medida de eficacia, confort, pertinencia y control del funcionamiento del sistema sanitario (Donabedian, 1966; Monteagudo et al., 2003; Feldman et al., 2007). Los hospitales españoles están enfocados en la mejora de los cuidados y atención al paciente ingresado; por ello, la alimentación que el hospital presta está reconocida como un indicador importante de la satisfacción de los pacientes. La Alimentación Hospitalaria tiene como objetivo ayudar al personal sanitario a que el paciente se encuentre bien lo antes posible. Para lograr esto, es necesario proporcionar alimentos de buena calidad que hayan sido preparados y cocinados cuidadosamente para retener al máximo el valor nutritivo y presentados al paciente de forma apetitosa (Herrera et al., 2004). Es problemático definir la calidad de los alimentos porque depende de la evaluación del consumidor. A pesar de ello, se ha demostrado que las percepciones de un alimento están afectadas por muchos factores individuales que incluyen el sabor, olor, información del etiquetado, actitudes y recuerdos de experiencias anteriores (Imran, 1999). Las características sensoriales como aspecto, flavor, textura y temperatura se ha visto que son también importantes para los pacientes hospitalarios cuando juzgan la calidad de la comida (Clark, 1998). Textura y flavor tienen un efecto profundo sobre la percepción y la aceptabilidad; sin embargo, el papel de la textura es muy dependiente del producto de que se trate. Adjetivos sobre sus atributos como empapado, acuoso, grumoso, pegajoso, baboso, desmoronado y duro que proporcionan una pérdida de control en la boca no suelen normalmente gustar (Cardello, 1996b). La importancia relativa de un atributo es dependiente de un alimento particular. Las comidas de los pacientes son una parte integral del tratamiento hospitalario y el consumo de una dieta equilibrada es crucial para ayudar a su recuperación (Stratton et al., 2006). En los servicios de alimentación de los hospitales se sirven millones de comidas a diario (solamente en España, donde ese estima que existen unos 1000 hospitales, podemos esperar que el número de pensiones completas cada día ronde las 300.000) y el número atendido en un establecimiento puede variar de 20 a 2.000 personas...

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La Contratación Pública constituye una fuente muy importante de la demanda de bienes y servicios, especialmente en la Comunidad Autónoma del País Vasco en donde el Gobierno Autonómico, también llamado la Administración General Vasca, desarrolla un papel capital como impulsor de dicha contratación pública. Por otro lado, la Economía Social, y especialmente el movimiento cooperativo, tiene en ese mismo ámbito geográfico un papel de gran peso en el conjunto de la Economía Vasca, por sus cifras de empleo y aportación al PIB, así como por tradición y arraigo social. Cabe preguntarse en tal caso, cuál es el papel que desempeñan las cooperativas en la Contratación Pública en aquella Comunidad Autónoma, cómo y cuáles son los contratos de los que resultan adjudicatarias, qué importes suponen esos contratos para las cuentas públicas y, en definitiva, si su papel de adjudicatarias se corresponde con el que desempeñan en el conjunto de la Economía Vasca. Del examen de los contratos publicados en el Perfil del Contratante del Gobierno Vasco, se obtienen datos suficientes que, una vez procesados y analizados, se visualizan en tablas y porcentajes que constituyen la base de un diagnóstico que responde a las preguntas planteadas y evidencia la situación de debilidad de las cooperativas en el campo de la contratación pública vasca.

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En El Torito de los Muchachos aparece, desde el título mismo, un despliegue de figuras animales, las cuales se exponen sostenidas en el concepto de enemigo, de fuerte connotación para la situación política del contexto de publicación del periódico. Al mismo tiempo, presenta la singularidad de que el uso de animalizaciones, tradicionalmente orientadas al no letrado, son aplicadas desde una voz plebeya y federal al sujeto que representa a la civilización y la ciudad, el unitario. El periódico escenifica una arena pública en sus páginas teniendo presente un público particular, sostenido en lecturas orales. En un marco de fusiones e intercambios entre la literatura y la prensa periódica, este trabajo propone una lectura para este periódico gauchesco.

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El trabajo explora la emergencia de temas y la constitución de problemas públicos que integran la agenda de la seguridad en Argentina en la etapa democrática a partir de procesos vinculados a la problematización pública de muertes violentas constituidas como casos conmocionantes. Con estos fines, el análisis integra la reconstrucción en el registro de la acción pública de casos conmocionantes con una revisión de trabajos que desde las ciencias sociales abordan dimensiones de la muerte violenta y problemas vinculados a la agenda nacional de la seguridad. Como punto de llegada del análisis destacamos la capacidad que en la actualidad manifiesta la inseguridad para absorber e integrar dimensiones en tanto problema que se constituye como un guion cultural privilegiado para la comprensión de la violencia, que sintetiza sentidos sociales circulantes sobre el riesgo y que sirve de plataforma para la demanda política de amplios sectores de la ciudadanía.

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En El Torito de los Muchachos aparece, desde el título mismo, un despliegue de figuras animales, las cuales se exponen sostenidas en el concepto de enemigo, de fuerte connotación para la situación política del contexto de publicación del periódico. Al mismo tiempo, presenta la singularidad de que el uso de animalizaciones, tradicionalmente orientadas al no letrado, son aplicadas desde una voz plebeya y federal al sujeto que representa a la civilización y la ciudad, el unitario. El periódico escenifica una arena pública en sus páginas teniendo presente un público particular, sostenido en lecturas orales. En un marco de fusiones e intercambios entre la literatura y la prensa periódica, este trabajo propone una lectura para este periódico gauchesco.

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RONCALLI, Angelo Giuseppe. A organização da demanda em serviços públicos de saúde bucal: universalidade, eqüidade e integralidade em Saúde Bucal Coletiva. raçatuba, 2000. 238p. Tese (Doutorado em Odontologia Preventiva e Social). Faculdade de Odontologia, Universidade Estadual Paulista “Júlio de Mesquita Filho”

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A presente pesquisa tem por objetivo verificar a percepção de funcionários de órgãos públicos do Grande ABC Paulista, acerca das características e competências necessárias ao administrador público. Os dados foram obtidos por meio de 100 questionários aplicados aos funcionários públicos, que foram solicitados a expressar sua opinião acerca da importância de 11 características dos administradores públicos. Para a análise dos dados, procedeu-se ao cálculo do nível de significância, bem como à verificação da correlação dos dados, por meio do teste de X2 e o Coeficiente de Q de Yule, respectivamente. Constatou-se que os funcionários públicos consideram como características mais importantes do administrador público a comunicação e a disposição para trabalhar em equipe. Há de se reconhecer que os funcionários consideram essas competências como essencialmente técnicas, e não como interpessoais. Cabe ainda ressaltar que manifestações conservadoras dos funcionários públicos já apresentam o gênero e idade como as variáveis mais requeridas como forma de avaliar suas competências.

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Este trabalho de investigação aborda o tema da motivação dos funcionários públicos, tendo como base a teoria do autor Frederick Herzberg. A investigação é suportada pelo estudo de caso realizado numa entidade pública da área da grande Lisboa. O principal objetivo foi analisar e explicitar a motivação dos colaboradores desta organização na atualidade, verificando se existem ou não diferenças e se as mesmas são significativas em relação ao estudo inicial do autor da Teoria dos Dois Fatores. A motivação é também relacionada com o desempenho dos funcionários públicos, descrito pela nota da avaliação do seu desempenho. / This research addresses the issue of the motivation of civil servants, based on the theory of the author Frederick Herzberg.The research is supported by the case study conducted in a public entity of the major Lisbon area. The main goal was to, currently, analyze and explain the motivation of civil servants, checking whether there are differences and whether they are significant in relation to the inicial study of the author of the Theory of Two Factors. Motivation is also linked to the performance of civil servants, analyzed through the note of the evaluation of employee's performance.

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The theoretical foundation of this study addresses the construct Quality of Worklife involving pro-active reading organizations in face to social developments of the working class, which is a challenge to the people s management. In this sense, as a contribution to the studies of quality of worklife (QOWL), this study addresses the quality of lifework of nurses at Walfredo Gurgel and Santa Catarina public hospitals. The goal is to make a diagnosis about the quality of lifework of these employees taking as a basis dimensions and performance indicators shown in the model by Fernandes (1996). The research is characterized by field, in a descriptive way. This survey comprised 75 nurses, with 49 by Walfredo Gurgel hospital and 26 by Santa Catarina one. The data collection was carried out through structured questionnaire. The questions were processed in the software Statistic 6.0, with factor analysis and multiple regressions, after the systematization of data. As a result, the most nurses in hospitals are dissatisfied with the quality of lifework, with the highest incidence in Santa Catarina hospital. The variable occupational health assessment was more negative in the hospital Santa Catarina one, whereas in Walfredo Gurgel, was family assistance. The variable guarantee of employment was more positive assessment in two hospitals without, though, implying in high importance on QOWL of nurses. The factor structure and decision showed greater sensitivity to explain the QOWL of nurses, joining 17 variables from 40 of the model. The factor working conditions, joining 6 variables, showed the second highest sensitivity. The compensation factor, gathering 5 variables, showed the third highest sensitivity while image and health factors showed minor importance

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This study examines the factors that influence public managers in the adoption of advanced practices related to Information Security Management. This research used, as the basis of assertions, Security Standard ISO 27001:2005 and theoretical model based on TAM (Technology Acceptance Model) from Venkatesh and Davis (2000). The method adopted was field research of national scope with participation of eighty public administrators from states of Brazil, all of them managers and planners of state governments. The approach was quantitative and research methods were descriptive statistics, factor analysis and multiple linear regression for data analysis. The survey results showed correlation between the constructs of the TAM model (ease of use, perceptions of value, attitude and intention to use) and agreement with the assertions made in accordance with ISO 27001, showing that these factors influence the managers in adoption of such practices. On the other independent variables of the model (organizational profile, demographic profile and managers behavior) no significant correlation was identified with the assertions of the same standard, witch means the need for expansion researches using such constructs. It is hoped that this study may contribute positively to the progress on discussions about Information Security Management, Adoption of Safety Standards and Technology Acceptance Model

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This study aimed to examine how students perceives the factors that may influence them to attend a training course offered in the distance virtual learning environment (VLE) of the National School of Public Administration (ENAP). Thus, as theoretical basis it was used the Unified Theory of Acceptance and Use of Technology (UTAUT), the result of an integration of eight previous models which aimed to explain the same phenomenon (acceptance/use of information technology). The research approach was a quantitative and qualitative. To achieve the study objectives were made five semi-structured interviews and an online questionnaire (websurvey) in a valid sample of 101 public employees scattered throughout the country. The technique used to the analysis of quantitative data was the structural equation modeling (SEM), by the method of Partial Least Square Path Modeling (PLS-PM). To qualitative data was the thematic content analysis. Among the results, it was found that, in the context of public service, the degree whose the individual believes that the use of an AVA will help its performance at work (performance expectancy) is a factor to its intended use and also influence its use. Among the results, it was found that the belief which the public employee has in the use of a VLE as a way to improve the performance of his work (performance expectation) was determinant for its intended use that, in turn, influenced their use. It was confirmed that, under the voluntary use of technology, the general opinion of the student s social circle (social influence) has no effect on their intention to use the VLE. The effort expectancy and facilitating conditions were not directly related to the intended use and use, respectively. However, emerged from the students speeches that the opinions of their coworkers, the ease of manipulate the VLE, the flexibility of time and place of the distance learning program and the presence of a tutor are important to their intentions to do a distance learning program. With the results, it is expected that the managers of the distance learning program of ENAP turn their efforts to reduce the impact of the causes of non-use by those unwilling to adopt voluntarily the e-learning, and enhance the potentialities of distance learning for those who are already users

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Due to the appreciation of family farming by the Brazilian Federal Government, the Technical Assistance and Rural Extension was induced to restructure and act in a more participative way, culminating in the National Policy of Technical Assistance and Rural Extension (PNATER), changing the profile of technology transfer and knowledge (diffusionism) for an action that uses participatory methodologies focused on exchange of knowledge between farmers and technicians. The process of discussion of the trends of ATER brought the New ATER , with the recognition of agroecology as the main guidance. This research aimed to analyze methods of public ATER developed by institutions of Rio Grande do Norte, under the guidance of New ATER. The research is qualitative. Secondary data were collected through documental research and literature. Primary data were collected through a set of interviews applied to representatives of public institutions ATER, namely EMATER-RN, Diaconia and AACC and representatives of organizations that receive public ATER. The research showed the difficulties of EMATER-RN in implementing of New ATER due to lack of infrastructure and low adherence of the new form of technical assistance and rural extension. It was shown also that the AACC and Diaconia act with ATER through projects with implementation deadlines set, often interrupting ATER while communities are still in need of assistance

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With the disorganized decentralization occurred in Brazil after the 1988 Constitution, municipalities have risen to the level of federal entities. This phenomenon became known as "municipalism" also brought some negative effects such as low capacity financial, economic and political of these entities. In the face of this reality , the municipalities sought in models of collaborative features to address public policy issues ultrarregionais, one of these models are the Public Consortia. Characterized as the organization of all federal entities that aim to solve public policy implementation alone that they could not, or spend great resources for such. This reality of the municipalities have an aggravating factor when looking at the situation in Metropolitan Regions (MRs). This is because the RMs has a historical process of formation that does not encourage cooperation, since that were created top-down during the military regime. Furthermore, the metropolitan municipalities have significant power asymmetries, localist vision, rigidity earmarked revenues, different scenarios conurbation, difficulty standardization of concepts and others that contribute to the vision of low cooperation of these metropolitan areas. Thus, the problem of this work is in the presence of collaborative arrangements, such as the Public Consortia in metropolitan areas, which are seen as areas of low cooperation. To elucidate this research was used for analysis the cases of CONDIAM/PB and Consórcio Grande Recife/PE, because they are apparently antagonistic, but with some points of similarity. The cases has as foundation the Theory of Common Resources, which provides the possibility of collective action through the initiative of individuals. This theory has as its methodology for analyzing the picture IAD Framework, which proposes its analysis based on three axes: external variables, the arena of action and results. The nature of the method of this research was classified as exploratory and descriptive. For the stage of date analysis, was used the method of document analysis and content, Further than of separation of the cases according to theur especificities. At the end of the study, noted that the CONDIAM/PB was a strategy of municipal government of Joao Pessoa to attract funds from the Federal Government for the purpose of to build a landfill, and over the years the ideology of cooperation was left aside, the prevailing view localist municipalities. In the case of Consórcio Grande Recife/PE, members act with some degree of cooperation, especially the collaborative aspect of the region, however, still prevails with greater strength the power of the state of Pernambuco in the decisions and paths of the consortium. Thus, was conclude that the Public Consortia analyzed are an experience of collaborative arrangement, from the initiative of members, as the theory of common resources says, but has not actually signed as a practice of collective action to overcome the dilemmas faced by metropolitan areas

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Tesis (Maestría en Docencia). -- Universidad de la Salle. Facultad de Ciencias de la Educación. Maestría en Docencia, 2015

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RONCALLI, Angelo Giuseppe. A organização da demanda em serviços públicos de saúde bucal: universalidade, eqüidade e integralidade em Saúde Bucal Coletiva. raçatuba, 2000. 238p. Tese (Doutorado em Odontologia Preventiva e Social). Faculdade de Odontologia, Universidade Estadual Paulista “Júlio de Mesquita Filho”