Iowa Railroad Service Map, July 1, 2012

Iowa railroad service map of Iowa trains in color.

Midwest Regional Rail Passenger Initiative and Passenger Rail Service in Iowa Status Report

This report provides the status of the Passenger Rail Service Revolving Fund and the development and operation of the midwest regional rail system and the state's passenger rail service.

Audit report on the South Central Iowa Regional E-911 Service Board for the year ended June 30, 2012

Audit report on the South Central Iowa Regional E-911 Service Board for the year ended June 30, 2012

Audit report on the Regional Utility Service Systems Commission for the year ended June 30, 2012

Audit report on the Regional Utility Service Systems Commission for the year ended June 30, 2012

Rewarding civil service performance through team bonuses : findings, analysis and recommendations

Performance-related pay within public organizations is continuing to spread. Although it can help to strengthen an entrepreneurial spirit in civil servants, its implementation is marred by technical, financial, managerial and cultural problems. This article identifies an added problem, namely the contradiction that exists between a managerial discourse that emphasizes the team and collective performance, on the one hand, and the use of appraisal and reward tools that are above all individual, on the other. Based on an empirical survey carried out within Swiss public organizations, the analysis shows that the team is currently rarely taken into account and singles out the principal routes towards an integrated system for the management and rewarding of civil servants.

Audit report on the Appanoose County Service Agency in Centerville, Iowa for the year ended June 30, 2012

Audit report on the Appanoose County Service Agency in Centerville, Iowa for the year ended June 30, 2012

Production Flow Analysis - cases from manufacturing and service industry

Production flow analysis (PFA) is a well-established methodology used for transforming traditional functional layout into product-oriented layout. The method uses part routings to find natural clusters of workstations forming production cells able to complete parts and components swiftly with simplified material flow. Once implemented, the scheduling system is based on period batch control aiming to establish fixed planning, production and delivery cycles for the whole production unit. PFA is traditionally applied to job-shops with functional layouts, and after reorganization within groups lead times reduce, quality improves and motivation among personnel improves. Several papers have documented this, yet no research has studied its application to service operations management. This paper aims to show that PFA can well be applied not only to job-shop and assembly operations, but also to back-office and service processes with real cases. The cases clearly show that PFA reduces non-value adding operations, introduces flow by evening out bottlenecks and diminishes process variability, all of which contribute to efficient operations management.