Trust in management: the role of employee voice arrangements and perceived managerial opposition to unions

This study examines the relationship between employee voice arrangements and employees’ trust in management using data from the 2007 Australian Worker Representation and Participation Survey of 1,022 employees. Drawing on social exchange theory and employee relations literature, we test hypotheses concerning the relationships between direct and union voice arrangements, perceived managerial opposition to unions and employees’ trust in management. Consistent with our predictions, after controlling for a range of personal, job and workplace characteristics, regression analyses indicated that direct voice arrangements were positively related to employees’ trust in management. Union voice arrangements and perceived managerial opposition to unions were negatively related to trust in management. The article concludes by highlighting the study’s implications for management practice and avenues for further research.

Examining the cognitive and affective trust-based mechanisms underlying the relationship between ethical leadership and organisational citizenship: A case of the head leading the heart?

In this paper, we investigate the trust-based mechanisms underlying the relationship between ethical leadership and followers' organisational citizenship behaviours (OCBs). Based on three-wave survey data obtained from 184 employees and their supervisors, we find that ethical leadership leads to higher levels of both affective and cognitive trust. In addition, we find support for a three-path mediational model, where cognitive trust and affective trust, in turn, mediate the relationship between ethical leadership and follower OCBs. That is to say, we found that ethical leadership leads to the development of cognitive trust, which subsequently influences the development of affective trust. Affective trust, in turn, induces followers to exhibit OCBs as a means of reciprocating the leader's favourable behaviour. Our findings suggest that both affective and cognitive trust plays an important role in the social exchange processes that underlie the relationship between ethical leadership and the discretionary behaviour of followers. © 2013 Springer Science+Business Media Dordrecht.

The impact of participative leadership on job performance and organizational citizenship behavior: distinguishing between the mediating effects of affective and cognitive trust

This study examines the mediating effects of cognitive trust and affective trust on the relationship between supervisors' participative leadership behavior and subordinate work outcomes, using data obtained from 247 dyads in a manufacturing organization located in mainland China. Structural equation modeling revealed that while affective trust fully mediated the relationships between participative leadership of supervisor and subordinate job performance and organizational citizenship behavior, cognitive trust had non-significant effects. These findings underscore the importance of interpersonal interactions between the supervisor and subordinate for engendering subordinate work outcomes. They also lend support to the exchange (relationship)-based explanation as to how trust enhances the response of subordinates to the participative leadership behavior of their immediate supervisor, given that affective trust involves a process of social exchange between both parties over an extended period of time. © 2014 © 2014 Taylor & Francis.

Participative leadership and the organizational commitment of civil servants in China: The mediating effects of trust in supervisor

The present study examines whether participative leadership engenders organizational commitment amongst Chinese civil servants and analyses the mechanisms by which it transmits its effects. Confirmatory factor analysis and structural equation modelling revealed that there was a significant relationship between supervisor-level participative leadership and the affective and normative commitment of subordinates, but no relationship with continuance commitment. Affective trust was also identified as the mediator variable underlying the relationship between participative leadership and organizational commitment. We show that participative leadership of supervisors elicits higher levels of trust and leads subordinates to reciprocate through exhibiting higher levels of organizational commitment. Our study also reveals that Chinese civil servants who accept an unequal distribution of power between supervisors and subordinates typically exhibit lower levels of affective and normative commitment to the organization than those who do not. Our results provide greater support for the deepening of administrative reforms and the dissemination of participative leadership practices in China's new civil service system. © 2013 British Academy of Management.

Revisiting the mediating role of trust in transformational leadership effects: Do different types of trust make a difference?

This study examines the mediating effects of cognitive and affective trust on the relationship between follower perceptions of transformational leadership behavior and their work outcomes. Using data obtained from 318 supervisor-subordinate dyads from a manufacturing organization located in mainland China, structural equation modeling results revealed that affective trust fully mediated the relationships between transformational leadership and the work outcomes of followers, including their affective organizational commitment, organizational citizenship behaviors (OCBs), and job performance. In contrast, cognitive trust negatively mediated the relationship between transformational leadership and follower job performance, and had insignificant effects on their affective organizational commitment and organizational citizenship behaviors. These findings highlight the importance of affective trust as a mechanism which translates transformational leadership into positive work outcomes for the organization. © 2012 Elsevier Inc.

Servant leadership, trust, and the organizational commitment of public sector employees in China

© 2014 John Wiley & Sons Ltd. So-called servant leaders strive selflessly and altruistically to assist others before themselves, work to develop their followers' greatest potential, and seek to benefit the wider community. This article examines the trust-based mechanisms by which servant leadership influences organizational commitment in the Chinese public sector, using data from a survey of civil servants. Quantitative analysis shows that servant leadership strongly influences affective and normative commitment, while having no impact on continuance commitment. Furthermore, we find that affective trust rather than cognitive trust is the mechanism by which servant leadership induces higher levels of commitment. Our findings suggest that in a time of decreasing confidence levels in public leaders, servant leadership behaviour may be used to re-establish trust and create legitimacy for the Chinese civil service.

Australian real estate management and development companies and women directors

Purpose – There is a large literature advocating the importance of a greater proportion of women directors on boards of publicly listed firms. The purpose of this paper is to examine the numbers and proportions of women directors, including women executive directors, on listed Australian Real Estate Management and Development (REMD) companies to identify how prevalent women directors are on such boards.
Design/methodology/approach – The study examines the numbers and proportions of women directors for 35 REMDs in 2011 and compares this to the broad board composition data on 1,715 Australian Stock Exchange listed entities. Statistically significant findings are evident due to the identified low proportions.
Findings – The study finds that of all the Financials Sub Industry sector groups, REMDs have the lowest proportion of female directors on theirs boards – eight women on each of 35 company boards compared to 159 men on these 35 boards at 2011. Of the eight, there were only two women executive directors on boards compared to 50 men. Statistically, it appears that having women directors on REMD boards is not considered important. Even at December 2014, there are only ten women on seven company boards and only one remaining executive director of an REMD company.
Practical implications – Given that female board representation is positively related to accounting returns and that there is a growing voice for legislation to impose mandatory proportions of women directors on boards around the world, it may be in the interests of REMD boards to consider appointing more women more quickly.
Originality/value – The study is the first to examine the numbers and proportions of women directors amongst REMD companies to identify the paucity of such women directors.

Informal social networks within and between organisations: on the properties of interpersonal ties and trust

Purpose

– The purpose of this paper is to explore the underlying relational properties of security networks by focusing specifically on the relationship between formal and informal ties, and interpersonal and inter-organisational trust.

Design/methodology/approach

– The research is based on 20 qualitative interviews with senior members of police and security agencies across the field of counter-terrorism in Australia.

Findings

– The findings suggest that the underlying relational properties of security networks are highly complex, making it difficult to distinguish between formal and informal ties, interpersonal and inter-organisational trust. The findings also address the importance of informal ties and interpersonal trust for the functioning of organisational security networks.

Research limitations/implications

– The research is exploratory in nature and extends to a number of organisational security networks in the field of counter-terrorism in Australia. While it is anticipated that the findings will be relevant in a variety of contexts, further research is required to advance our knowledge of the implications and properties of informal social networks within defined network boundaries.

Practical implications

– The findings suggest that the functioning of security networks is likely to be highly dependent on the underlying social relationships between network members. This has practical implications for those responsible for designing and managing security networks.

Originality/value

– The paper calls attention to a very understudied topic by focusing on the dynamics of informal ties and interpersonal trust within organisational security networks.

Establishing trust relationships in OppNets using Merkle trees

Opportunistic Networks (OppNets) are exposed to a variety of attacks, among them are packet dropping attacks. The security challenges in OppNets is to effectively and securely forward data and guarantee their delivery without any loss. Security and trust in OppNets have gained popularity in research because of their inherent features, including frequent partitions, long delays and intermittent connectivity. This paper presents an efficient malicious path and malicious node detection technique against selective packet dropping attacks. In our algorithm we have developed a solid detection mechanism using the Merkle tree hashing technique. The result of malicious path detection is used to build trust by destination nodes for each path, the built trust value of nodes is then used to detect malicious nodes. Simulation results show that the technique accurately detects malicious paths. The results also show that with the increase of simulation time, node detection accuracy also increases as intermediate nodes have more time to establish trust with destination nodes.

Homem e risco: do oráculo à lei Sarbanes-Oxley

O presente trabalho aborda a relação histórica entre o Homem e o Risco, com ênfase nas relações contemporâneas, passando pela Ética Empresarial e pela Governança Corporativa, que têm por objetivo disciplinar as relações do capital com base nos princípios de eqüidade, transparência e prestação de contas, além do respeito às leis, regulamentos, normas, tanto formais quanto informais ou de mercado, e os aspectos éticos intrínsecos e culminando com a Lei Sarbanes-Oxley. Mais do que aproximar o investimento da produção, esse conjunto alicerça a confiança mútua, tornando-se arena de negócios entre atraídos e atraentes, ou seja, investidores e empresas. Estabelece, também, uma oportunidade para as empresas aumentarem suas origens por ação direta do patrimônio líquido, não implicando, portanto, em ônus dissociado do retorno, premiando, sob vários enfoques, a rentabilidade com responsabilidade social e percepção dos outros públicos inerentes ao negócio - stakeholders.

Alternativas para a superação de obstáculos relativos à criação de valor, aumento da competitividade e acordos comerciais Internacionais na negociação comercial do Brasil com a China: o caso da soja

China and Brazil have got commercial potentials and strategic partnerships are desired from both sides, but in order to guarantee long term, stable relationship these countries must overcome barriers and obtain mutual gains. The objective of this study was to determine how one can overcome obstacles related to value creation, enhance of competitiveness and international deals in terms of Brazil-China commercial negotiation specifically for soy beans. The CEO of one of the biggest and most important international trading-companies has been contacted and mentioned problems faced by his company in terms of brazillian soy beans sale to chinese clients. Problems such as: the break up of legally based contracts, demanding public pressure, insufficient infra-structure in Brazil for production dispatching, cultural differences, lack of trust, power asymmetry were related and has been analyzed on this study. The perspective used on this study refers to elements, processes and forms of negotiation between these two continental giants.

Confiança valor e qualidade do produto como antecedentes da satisfação: um estudo empírico no mercado imobiliário

O conceito de confiança tem sido introduzido em estudos empíricos sobre marketing no Brasil partir do referencial teórico adotado principalmente nos Estados Unidos Europa. presente dissertação examina confiança, tanto no vendedor como na empresa, valor qualidade do produto percebidos pelos clientes como fatores que afetam satisfação em compras de valor, tal como compra de um imóvel residencial na planta. estudo se baseia nos artigos de Santos (2001), sobre o impacto do gerenciamento de reclamações sobre confiança lealdade do consumidor, de Doney Cannon (1997) sobre confiança no relacionamento entre empresas seus vendedores. estudo empírico trata de um levantamento de corte transversal, no qual foram testadas hipóteses específicas para examinar as relações entre as variáveis, em um processo de pesquisa formal estruturado, com uma amostra de 270 clientes. Os dados foram coletados partir da base de clientes de duas empresas brasileiras fortes nos segmentos em que atuam, uma corretora de imóveis outra incorporadora/construtora, ambas sediadas na cidade de São Paulo. análise dos dados foi feita com base no Modelo de Equações Estruturais (SEM), através do software Lisrel 8. Os resultados indicam que há confiança no corretor que está realizando venda do imóvel, sendo que satisfação com corretor influencia esta confiança. No entanto, experiências anteriores com corretores de imóveis características do corretor que realizou venda não têm impacto sobre confiança no corretor. Detectou-se também, que valor do produto confiança na construtora percebidos pelo cliente têm influencia sobre satisfação com compra, mas não qualidade percebida. Este estudo dá subsídios futuras pesquisas sobre confiança em compras de valor. São discutidas as limitações da pesquisa as implicações de seus resultados para gestão de marketing no Brasil.

Confiança como antecedente da escolha de compra na indústria da construção civil

o conceito de confiança como antecedente à decisão de compra tem sido introduzido em estudos empíricos sobre marketing no Brasil a partir do referencial teórico adotado principalmente nos Estados Unidos e Europa. A presente dissertação examina a confiança, tanto no vendedor como na sua empresa, como fator que influencia a decisão de compra em relacionamentos business to business. O estudo se baseia no artigo de Doney e Cannon (1997) sobre a confiança no relacionamento entre empresas e seus vendedores. O estudo empírico trata de um levantamento de corte transversal, no qual foram testadas hipóteses específicas para examinar as relações entre as variáveis, em um processo de pesquisa formal e estruturado, com uma amostra de 170 lojas e revendas de materiais de construção no estado do Rio de Janeiro. Os dados foram coletados a partir da base de clientes de uma indústria siderúrgica sediada no interior do estado do Rio de Janeiro com forte atuação nas regiões sul e sudeste do país. A análise dos dados foi feita com base no Modelo de Equações Estruturais (SEM), através do software Lisrel 8.30. Os resultados não são idênticos aos obtidos no estudo original, mas apontam para a importância de se estabelecerem relacionamentos com os clientes. A pesquisa conclui que as características da empresa fornecedora como também seu relacionamento e o do vendedor, influenciam a decisão de compra de seus clientes. No entanto, as características do vendedor não têm impacto sobre a confiança no mesmo. Este estudo fornece subsídios a futuras pesquisas sobre a confiança como antecedente à decisão de compra. São discutidas as limitações da pesquisa e as implicações de seus resultados para a gestão de marketing no Brasil.