Qualidade do serviço de informação digital :um estudo exploratório em web sites de Programas de Pós-Graduação

This dissertation of Mestrado investigated the performance and quality of web sites. The target of the research is the proposal of an integrated model of evaluation of services of digital information in web educational sites. The universe of the research was constituted by eighteen Brazilian Universities that offer after-graduation courses, in the levels of mestrado and doutorado in the area of Engineering of Production. The adopted methodology was a descriptive and exploratory research, using the technique of systematic comment and focus group, for the collection of the data, using itself changeable independent dependents and, through the application of two instruments of research. The analysis protocol was the instrument adopted for evaluation and attainment of qualitative results. E the analysis grating was applied for evaluation and attainment of the quantitative results. The qualitative results had identified to the lack of standardization of web sites, under the attributes of content, hierarchy of information, design of the colors and letters. It of accessibility for carriers of auditory and visual special necessities was observed inexistence, as well as the lack of convergence of medias and assistivas technologies. The language of the sites also was evaluated and all present Portuguese only language. The general result demonstrated in grafico and tables with classification of the Universities, predominating the Good note As for the quantitative results, analysis method ed was estatistico, in order to get the descriptive and inferencial result between the dependent and independent variaveis. How much a category of analysis of the services of the evaluated sites, was found it props up and the index generality weighed. These results had served of base for ranking of existence or inexistence the Universities, how much of the information of services in its web sites. In analysis inferencial the result of the test of correlation or association of the independent variaveis (level, concept of the CAPES and period of existence of the program) with the caracteristicas, called was gotten categories of services. For this analysis the estatisticos methods had been used: coefficient of Spearman and the Test of Fisher. But the category you discipline of the Program of Mestrado presented significance with variavel independent and concept of the CAPES. Main conclusion of this study it was ausencia of satandardization o how much to the subjective aspects, design, hierarchy of information navigability and content precision and the accessibility inexistence and convergence. How much to the quantitative aspects, the information services offered by web sites of the evaluated Universities, still they do not present a satisfactory and including quality. Absence of strategies, adoption of tools web, techniques of institucional marketing and services that become them more interactive, navigable is perceived and with aggregate value

Massa de forragem, composição morfológica e química de capim-tanzânia sob diferentes dias de descanso e altura de resíduo pós-pastejo

The experiment was conducted at UNESP/FCAV, Jaboticabal, SP, with the objective of evaluating the influence of the rest period and height of the residue post-grazing on the dry matter mass, morphologic composition and on the chemical composition of the Tanzania-grass pre-grazing condition, under rotational grazing. The treatments consisted of the combination of two rest periods (25 and 35 days) and two residue height post-grazing (30 and 50 cm), as a complete randomized design in factorial arrangement 2 x 2, with three replications, with the grazing cycles considered as sub plots. The herbage mass of stem, leaves, dead material and the leaf: stem ratio were significantly influenced (P<0.05) by the grazing cycles. The percentage of CP in the leaf and stem and the NDF in the stem, leaf and whole plant were influenced positively (P<0.05) by the grazing cycles. It was observed that the short rest periods associated with the smallest residue height post-grazing presented the best results in terms of herbage mass and chemical characteristics of the herbage.

Aplicação de indicadores webométricos nos programas de Pós-Graduação das engenharias recomendados pela CAPES

This study aims to identify, through the application of webometric indicators, which Post-Graduate Courses in Engineering recommended by the Coordination of Improvement of Higher Personnel Education (CAPES) in Brazil stand out in the web space, in relation to the communication process and dissemination of scientific information in the academic environment. For this, we analyzed the structures content of the sites, the use, through the conduct of investigations and searches, the quality of information available, as well as the structure of existent hypertexts in the sites of this universe of search. The tools and methodologies adopted for this study are: search engines (Google, Yahoo), Mapper software (Xenu Link Sleuth) and analysis software and visualization of networks (and Ucinet6 NetDraw). Webometric indicators are also used, such as size of the web sites, visibility, web impact factor, brightness and density of the network. These instruments provide a brief analysis and evaluation for this webometric study. Therefore, from the incursion of the literature used, it appears that there are many advantages of using this type of metric study in the so called Information Society. The obtained results could identify which postgraduate courses in engineering has a better availability of their information on the Web, as well to define which of these courses stands out in relation to the use of their information, which has been outstanding in respect to its impact factor and which offers a greater number of links that serve as a source of information for its users, contributing, in its turn, with the navigability of the same network. In summary, it is asserted that the webometric study presents promising results, which are able to achieve the proposed objectives, as well as identify the factors that contribute significantly to the good visualization of these sites in the network, thus helping the spread of information and scientific communication through the use of the Web.

Uma contribuição à avaliação dos impactos da gestão de estoque na satisfação e fidelização pós-vendas de clientes de concessionárias de automóveis : um estudo empírico em Natal-RN

This paper aims to conduct a study to evaluate and measure the possible impact that the unavailability of spare parts can have on customer satisfaction for car dealerships in the post-sales. A theoretical-conceptual review on the subject of satisfaction and loyalty, on the backdrop of the reality of the automobile market, allowed the construction of a research tool dedicated to collect opinions of car owners, to allow an analysis empirical relationship between the availability of parts, repairs or scheduled service possible, and change or stay on the mark on the occasion of change of vehicle. 236 forms were applied to car owners in the city of Natal / RN. The results obtained in this survey allowed the identification of the unavailability of parts as a significant factor, among others, the motivation for the customer to switch brands. Collaterally, we could also conclude that the dynamics of change in marks, whatever its motivation, is reflected in the perceived positions of the different brands as the market share both in strictly quantitative terms and in terms of relative positioning, with significant changes in the ranking of consumer preferences for different brands available

Aplicando análise de envoltória de dados -DEA à avaliação de desempenho acadêmico: um estudo em programas de pós-graduação em engenharia mecânica e produção no Brasil

This Master of Science Thesis deals with applying DEA (Data Envelopment Analysis) to the academic performance evaluation of graduate programs in Brazil, exploring it on a Mechanical and Production Engineering Program 2001-2003 data. The data used is that of the national assessment carried by CAPES, the governmental body in charge for graduate program assessment and certification. It is used the CCR output oriented DEA model, the CCR-Output with Assurance Region, and Window Analysis. The main findings are first that the CCR has the concerning problem of zero values of weights of outputs that is not appropriate in a sense that a graduate program has the higher efficiency score zeroing some output (e.g., number of academic papers published). Secondly, the Assurance Region method proved useful. Third, the Window Analysis also gave some light to the consistency of the performance in the time frame analysed. Also, the analysis results in the understanding that the Mechanics and Production Engineering should not be assessed jointly like currently applied by CAPES and rather should be assessed in its own field separately. Finally, the result of the DEA analysis showed some serious inconsistencies with the CAPES method. Graduate programs considered excellent has got low performance score and vice versa. This Thesis provides a strong argument in order to use DEA at least as a complimentary methodology for graduate program performance evaluation in Brazil

Influência da incorporação de vitamina C à dieta no desempenho produtivo de rãs-touro Lithobates catesbeianus pós-metamorfoseadas

The experiment was developed in Marta Farm, Tremembe city, located in the State of São Paulo - Brazil, using a frogculture commercial project. The aim of this study was evaluate the performance (growth, survival and feed conversion) of bullfrogs Lithobates catesbeianus, post-metamorphosed fed with diets containing different amounts of vitamin C and your performance with the temperature. The animals were kept in 24 boxes of (2.0 x 1.0 m) with an initial density of 50 animals per square meter. We tested the following levels of supplementation in the diet: 0, 250, 500, 750, 1,000 and 2,000 mg vitamin C kg(-1) of diet. The experimental design was completely randomized with six treatments and four replicates. The parameters evaluated were: feed intake, weight gain, feed conversion and survival tax. The animals were weighed at the beginning of the experiment and every 30 days and recorded daily to room temperature. The percentage of food intake decreased with the growth of the frogs, from 3.85 to 1.2% of the live weight, and the mean of temperature decreased from 28 to 20.1 degrees C. It was concluded that there was no influence of vitamin C on the performance (growth, survival and feed conversion) of bullfrogs in the growing stage.

Avaliação de características de crescimento pós-desmama de animais Nelore puros e cruzados no estado do Mato Grosso do Sul

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Efeito da seleção para peso pós-desmama sobre indicadores da eficiência produtiva de vacas da raça Nelore

O objetivo deste estudo foi avaliar indicadores da eficiência produtiva de vacas Nelore selecionadas para peso pós-desmama, enfocados nas relações peso bezerro e peso da vaca, nos rebanhos controle (NeC), não-selecionados para peso pós-desmama, seleção (NeS) e tradicional (NeT). As análises envolveram 3929 e 3906 pesos dos bezerros aos 120 (P120) e 210 (P210) dias de idade, respectivamente. Os pesos das vacas àquelas idades também foram considerados, obtendo-se 3824 (PV120) e 3777 (PV210) registros, respectivamente, para 120 e 210 dias. A análise incluiu 183, 375 e 554 vacas dos rebanhos NeC, NeS e NeT, respectivamente. Para as análises utilizou-se o procedimento GLM/SAS, em modelos que incluíram os efeitos fixos de rebanho, ano e mês de nascimento, sexo do bezerro, idade da vaca ao parto e as interações rebanho x ano de nascimento e ano x mês de nascimento. Todos os efeitos foram significativos. Os resultados mostraram respostas correlacionadas positivas na seleção para peso pós-desmama nos pesos dos bezerros e, em menor magnitude, no peso das vacas. As relações peso bezerro e peso da vaca apresentaram valores médios ajustados de 249,0±2,1; 253,7±1,6; e 255,8±1,2 g/kg para R120 e 362,9±2,8; 368,5±2,1; e 374,6±1,7 para NeC, NeS e NeT em R210, respectivamente, indicando que, nas duas idades, os rebanhos NeS e NeT produziram mais quilogramas de bezerro por quilogramas de vaca, quando comparados ao NeC.

Comparação de Diferentes Modelos para Avaliação Genética de Características de Desempenho Pós-desmama em Suínos

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Desenvolvimento e implementação de um sistema de supervisão e controle residencial

With the technological progress the people are more and more looking for convenience, comfort and safety to your homes. The residential automation is winning space on the market not only by the status and modernity that provide, but also to allow a better use of natural resources, reducing the expense to keep up a residence. This work shows the development of a control system and supervision to be destined to the residential automation. The developed software will be working together with a controller (PLC), acting in the administration, control and supervision all the linked devices, and offering to the user an environment simple and practical for the control residence

Produtividade e esverdeamento pós-colheita de tubérculos de cultivares de batata produzidos na safra de inverno

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Firmeza de caqui 'Giombo' submetido à aplicação pós-colheita de cloreto de cálcio

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Polietileno de baixa densidade (PEBD) na conservação pós-colheita de figos cv. Roxo de Valinhos

Estudou-se o efeito de diferentes embalagens de polietileno em figos cv. Roxo de Valinhos, sob condições de frigoconservação. Os frutos colhidos no início do estádio de maturação, foram limpos e selecionados, sendo após embalados em filmes plásticos de polietileno de diferentes espessuras, constituindo assim os tratamentos: 1(controle), 2 - PEBD com 6 µm de espessura, 3 - PEBD com 10 µm de espessura, 4 - PEBD com 15 µm de espessura, 5 - PEBD com 22 µm de espessura. Os frutos foram então armazenados em câmara fria com temperatura de -- 0,5 °C e 85-90 % de UR, por oito dias. As análises foram realizadas diariamente, avaliando-se os seguintes parâmetros: perda de massa fresca, aspecto visual, firmeza de polpa, sólidos solúveis totais (SST), acidez total titulável (ATT) e relação SST/ATT. Ao final, verificou-se que os frutos embalados em PEBD de 22 µm apresentaram maior firmeza de polpa, melhor aspecto visual, menores teores de sólidos solúveis totais, maiores níveis de acidez total titulável e menores valores na relação SST/ATT, quando comparados aos demais tratamentos. No parâmetro perda de massa fresca, todos os tratamentos foram estatisticamente superiores ao controle.

Técnicas de pós-colheita e expansão da cultura da manga no Estado de São Paulo

A demanda por manga tem apresentado crescimento significativo no mercado internacional. No Brasil, a produção de manga apresenta grande potencial de crescimento para exportação. A utilização de técnicas de indução floral e póscolheita tem permitido explorar brechas de mercado, no momento em que se reduz a oferta dos países concorrentes. O Estado de São Paulo tem aumentado a produção e a exportação de manga na última década. O objetivo desse trabalho foi analisar a relação entre a adoção de técnicas de melhoria da qualidade da manga produzida, exigidas na exportação, e a expansão da cultura no Estado de São Paulo. Para a análise da qualidade da manga produzida, utilizou-se como parâmetro o grau de adequação do produtor às normas exigidas nos mercados consumidores, em duas cidades do Estado. A pesquisa de campo mostrou que a adequação aos requisitos exigidos de qualidade tem conformado regiões no Estado de São Paulo, onde o aumento de produção está diretamente relacionado com as exportações. Adicionalmente, verificou-se que essa atividade tem apresentado um retorno econômico atraente aos produtores.

Qualidade pós-colheita de mangas, não-refrigeradas, e submetidas ao controle da ação do etileno

O presente trabalho objetivou-se na caracterização físico-química de mangas cv. Tommy Atkins e Haden, submetidas ao controle da ação do etileno, através da exposição dos frutos à ação de adsorvedores de etileno. Os frutos colhidos em estádio de fisiologicamente maturos foram embalados em filmes de polietileno de baixa densidade (PEBD) de 0,006 mm de espessura, com ou sem o sachê de adsorção de etileno, e acondicionados em embalagens de papelão (0,65 x 0,52 m), sem o controle da temperatura e da umidade relativa (30 ± 3 ºC e 70 ± 5 % de U.R.). Os tratamentos ficaram constituídos dessa maneira: T1 - mangas cv. Tommy Atkins, com o sachê de adsorção; T2 - mangas cv. Tommy Atkins, sem o sachê de adsorção; T3- mangas cv. Haden com o sachê de adsorção, e T4 - mangas cv Haden sem o sachê de adsorção. As análises de firmeza de polpa, sólidos solúveis (SS), acidez titulável (AT), pH, ácido ascórbico e concentração de etileno foram realizadas na instalação do experimento (dia 0), e aos 7; 14; 21; 28 e 35 dias; e aos 35 dias foi realizado um teste de preferência. Ao final do experimento, observou-se que, em ambas as cultivares, a menor concentração de etileno nas embalagens, a maior firmeza de polpa, a maior contenção no avanço e na diminuição do SS e AT, respectivamente, bem como a melhor manutenção do conteúdo de ácido ascórbico foram detectadas nos frutos acondicionados em embalagens contendo o sachê de adsorção de etileno. Não foram detectadas variações significativas nos valores de pH. No teste de preferência, houve variação significativa, onde os frutos acondicionados sob ação do adsorvedor de etileno foram preferidos por parte dos julgadores.