Learning from others at work: communities of practice and informal learning

This paper addresses the question of who is involved in learning in workplaces and the ways in which members of workgroups learn as part of their normal work. It draws on qualitative data from a study of multiple worksites with differentiated work within a large organisation. It examines the value of the notion of communities of practice in conceptualising such workplace learning and suggests that other forms of conceptualisation are also needed.

Assessing participation in discussion: an exploration of the issues

With the recognition in recent years amongst many university teachers that the ability to communicate in group situations is an important skill required by graduates, there has been increasing interest and use of the assessment of student participation in class discussion. Despite the increase in its use there has been very little study of this mode of assessment. There has, however, been much discussion in many departments on the value of its use and, in particular, concern expressed as to the problems of subjectivity and reliability and its adverse effect on class discussion. This paper explores some of the issues involved in assessing students' participation in class discussion, the reasons for its use, its limitations and ways it can be used more effectively.

Working with technology/making technology work: a round table discussion

What follows is an edited transcript of a conversation that took place on the topic of performance and technology at the Mechanics Institute, Brunswick, on Saturday 3 November 2013. The participants - Suzanne Kersten, David Pledger, Julian Rickert, Tamara Saulwick and Hellen Sky - are all practising artists who have engaged with various forms of everyday and extra-daily technologies in their creative work. Gorkem Acaroglu and Glenn D'Cruz facilitated and moderated the discussion.

A critical ethnography of communication processes involving the management of oral chemotherapeutic agents by patients with a primary diagnosis of colorectal cancer: study protocol.

AIM: To describe the protocol used to examine the processes of communication between health professionals, patients and informal carers during the management of oral chemotherapeutic medicines to identify factors that promote or inhibit medicine concordance. BACKGROUND: Ideally communication practices about oral medicines should incorporate shared decision-making, two-way dialogue and an equality of role between practitioner and patient. While there is evidence that healthcare professionals are adopting these concordant elements in general practice there are still some patients who have a passive role during consultations. Considering oral chemotherapeutic medications, there is a paucity of research about communication practices which is surprising given the high risk of toxicity associated with chemotherapy. DESIGN: A critical ethnographic design will be used, incorporating non-participant observations, individual semi-structured and focus-group interviews as several collecting methods. METHODS: Observations will be carried out on the interactions between healthcare professionals (physicians, nurses and pharmacists) and patients in the outpatient departments where prescriptions are explained and supplied and on follow-up consultations where treatment regimens are monitored. Interviews will be conducted with patients and their informal carers. Focus-groups will be carried out with healthcare professionals at the conclusion of the study. These several will be analysed using thematic analysis. This research is funded by the Department for Employment and Learning in Northern Ireland (Awarded February 2012). DISCUSSION: Dissemination of these findings will contribute to the understanding of issues involved when communicating with people about oral chemotherapy. It is anticipated that findings will inform education, practice and policy.

Supporting informal caregivers of people with advanced cancer: a literature review

Informal carers are people who provide care without a specific professional role. They provide diverse caregiving supports including disease-related problems, side effects of treatment and psychosocial impacts. This paper reports on a comprehensive review of caregiving literature, focusing specifically on cancer caregivers. The paper presents five observations drawn from the literature in order to make recommendations about how caregivers of people with advanced cancer can best be supported. The observations are: 1) caregivers are a heterogeneous group; 2) they have unique needs that differ to the patient; 3) their role includes more than attending to physical caregiving tasks; 4) they may feel unable to take a break from the role and 5) they need their own support which may be beneficial to their capacity to continue in the caregiving role. Recommendations for how health professionals can assist in supporting caregivers in their role are discussed.

Summer is a good time for informal education

Students look forward to summer because usually it means a break from formal and non-formal education. Formal education refers to education in formal educational institutions, such as pre-schools, primary, secondary and tertiary educational institutions and other registered training organisations. Non-formal education refers to organised educational activity outside the established formal system, that is intended to deliver a defined set of learning objectives to an identifiable group of learners (Chemistry in Australia, October 2014, page 33). Informal education refers to all learning outside the formal non-formal educational system; informal education is often associated with life-long learning as it can include reading non-fiction books and scholarly articles, viewing documentaries and other informal professional development. Informal education can also include travel to other countries and climates. Social constructivist theory maintains that learning occurs in social settings; conversely, most learners are limited by their cultural experiences. For example, Australian students have little first-hand experience of sublimation, but this is commonly observed in very cold climates when frost, ice or snow apparently “disappears” as it sublimes to water vapour, without passing through the liquid state. A favourite summertime activity is to go to the movies, especially in air-conditioned cinemas on a hot day or night. Watching movies are a form of virtual travel, and many educators make use of movies to illustrate chemistry concepts. Some movie producers want a sense of authenticity and work hard to get the details right, even though those details might be incidental to the main plot. For example, in Centurion, Roman soldiers fail in their rescue attempt, and are taunted by the Picts for stupidity -- they would have succeeded if they had only realised that metal become brittle in the cold. Another favourite example comes from The Lord of the Rings: The Two Towers, when Bilbo, Samwise and Gollum are crossing the Dead Marshes and see lights that appear to float over the Marshes. These wills-o-the-wisp have been known for centuries, and was the subject of a debate between George Washington and his officers. Washington and Thomas Paine, “the Father of the American Revolution”, believed that the lights were due to a flammable gas released from the marsh, while Washington’s officers believed that the lights were due to a flammable liquid on the surface of the marsh. On Guy Fawkes Night, 5 November, 1783, the Washington-Paine experiment showed that when mud at the bottom of a river was disturbed, bubbles of flammable gas rose to the surface of the water. (Unknown to Washington and Paine, Alessandro Volta had performed a similar experiment in 1776.) A problem with informal education is that it is often unguided. Students may find it difficult to discern the difference between scientific reality and an artistic distortion of reality in novels and movies. Educators have an important role here. If we only teach facts and concepts, learners will be dependent on a teacher. If however, we foster students’ curiosity and ability to exercise judgement, they will be able to learn for themselves, not just during the summer, but also in every season of every year.

Evaluating discussion board engagement in the MoodSwings online self-help program for bipolar disorder: protocol for an observational prospective cohort study

BACKGROUND: Online, self-guided programs exist for a wide range of mental health conditions, including bipolar disorder, and discussion boards are often part of these interventions. The impact engagement with these discussion boards has on the psychosocial well-being of users is largely unknown. More specifically we need to clarify the influence of the type and level of engagement on outcomes. The primary aim of this exploratory study is to determine if there is a relationship between different types (active, passive or none) and levels (high, mid and low) of discussion board engagement and improvement in outcome measures from baseline to follow up, with a focus on self-reported social support, stigma, quality of life and levels of depression and mania. The secondary aim of this study is to identify any differences in demographic variables among discussion users.

METHODS/DESIGN: The present study is a sub-study of the MoodSwings 2.0 3-arm randomised controlled trial (discussion board only (arm 1), discussion board plus psychoeducation (arm 2), discussion board, psychoeducation plus cognitive behavioural therapy-based tools (arm 3)). Discussion engagement will be measured via online participant activity monitoring. Assessments include online self-report as well as blinded phone interviews at baseline, 3, 6, 9 and 12 months follow up.

DISCUSSION: The results of this study will help to inform future programs about whether or not discussion boards are a beneficial inclusion in online self-help interventions. It will also help to determine if motivating users to actively engage in online discussion is necessary, and if so, what level of engagement is optimal to produce the most benefit. Future programs may benefit through being able to identify those most likely to poorly engage, based on demographic variables, so motivational strategies can be targeted accordingly.

Informal social networks within and between organisations: on the properties of interpersonal ties and trust

Purpose

– The purpose of this paper is to explore the underlying relational properties of security networks by focusing specifically on the relationship between formal and informal ties, and interpersonal and inter-organisational trust.

Design/methodology/approach

– The research is based on 20 qualitative interviews with senior members of police and security agencies across the field of counter-terrorism in Australia.

Findings

– The findings suggest that the underlying relational properties of security networks are highly complex, making it difficult to distinguish between formal and informal ties, interpersonal and inter-organisational trust. The findings also address the importance of informal ties and interpersonal trust for the functioning of organisational security networks.

Research limitations/implications

– The research is exploratory in nature and extends to a number of organisational security networks in the field of counter-terrorism in Australia. While it is anticipated that the findings will be relevant in a variety of contexts, further research is required to advance our knowledge of the implications and properties of informal social networks within defined network boundaries.

Practical implications

– The findings suggest that the functioning of security networks is likely to be highly dependent on the underlying social relationships between network members. This has practical implications for those responsible for designing and managing security networks.

Originality/value

– The paper calls attention to a very understudied topic by focusing on the dynamics of informal ties and interpersonal trust within organisational security networks.

Setor informal e gênero: uma discussão conceitual e o caso da região metropolitana de São Paulo

A questão da mulher e o trabalho tem sido analisada sob diferentes perspectivas, que, por sua vez, têm sido bastante criticadas por simplificarem a questão. Este trabalho propõe que a questão da mulher e sua situação no trabalho, em particular no trabalho considerado precário, seja examinada sob a perspectiva de gênero. Esta oferece uma possibilidade analítica que permite um exame mais profundo das condições e diferenças entre mulheres e homens na esfera do trabalho.

Políticas sociais e democratização: o caso da educação informal da criança e do adolescente nas quatro últimas gestões em Curitiba

Este estudo sobre a contribuição das políticas SOClaIS para o processo de democratização do Estado em sua relação com a Sociedade, pretende demonstrar a importância da instituição e evolução de mecanismos institucionais nas políticas da área da educação informal da infância e da adolescência, para que elas possam caracterizar-se como políticas sociais de cunho emancipatório e, assim, contribuir para a construção de um espaço social politizado. Intencionamos a análise dos mecanismos que tenham sido institucionalizados na cidade de Curitiba durante o período de 1983 a 1996, a fim de verificarmos o grau de democratização destas políticas. Para a realização deste estudo, desenvolvemos uma metodologia baseando-nos em nossa prática na área estudada, no objetivo de nossa pesquisa e em bibliografia que fundamenta a diferenciação entre políticas sociais e políticas assistenciais. Examinamos o processo de instituição de mecanismos institucionais durante as quatro diferentes gestões que comportam o período investigado, verificando as continuidades e descontinuidades existentes, os fatores intervenientes e o grau de participação e autonomia dos diversos sujeitos - crianças e adolescentes, seua pais, funcionários responsáveis pelo desenvolvimento das políticas, comunidade e entidades organizadas. A conclusão que esta pesquisa nos permite é a de que as políticas as políticas assistenciais somente conseguem alçar ao patamar de políticas sociais se mecanismos institucionais forem instituídos, tanto ao nível do Estado como também em sua relação com a Sociedade, isto é, se procedimentos políticos de participação e controle por parte da população forem institucionalizados.

Mercado de trabalho, economia informal e políticas públicas : Brasil-anos 90 : um estudo de caso

Este trabalho tem por finalidade apresentar um resumo sobre a problemática da economia informal e as políticas para a geração de emprego no Brasil, nos anos 90. Como o governo, por meio de políticas públicas de desenvolvimento econômico, pode minimizar o problema do desemprego, assim, reduzindo a parcela de pessoas que trabalham no setor informal: caracterizar o mercado de trabalho; descrever o mercado informal brasileiro, relacionar e discutir possíveis soluções, particularmente, pelas políticas públicas. O universo da pesquisa passa pelo setor informal da economia, sua definição e seu comportamento, sua viabilidade e a posição do governo em relação à situação. A metodologia na análise do estudo de caso – mercado informal no Brasil nos anos 90 – enquadra-se em uma análise descritiva e exploratória, e quanto aos meios é considerada uma pesquisa bibliográfica. Este trabalho tem, também, por objetivo apresentar algumas políticas que influenciam o setor informal da economia, apresentando quais são elas e abrindo uma discussão sobre o assunto, suas vantagens e desvantagens, bem como quais as mudanças necessárias para uma melhor eficácia. O resultado obtido foi um levantamento do mercado de trabalho no Brasil nos anos 90, sua composição, a situação desse mercado e as políticas empregadas pelo governo durante o período para resolver o problema do desemprego e da informalidade. Na conclusão, sugerem-se possíveis soluções para o mercado de trabalho informal no Brasil.

Do formal para o informal: executivos em trabalhos flexíveis

Quando observamos o mundo do trabalho atual, percebemos que, há um movimento em direção à maior flexibilidade, tanto em relação aos empregados formais quanto aos trabalhadores que passam a atuar por meio de formas flexíveis de contrato de trabalho. O contrato de emprego flexível refere-se àquele que não segue o modelo formal de contrato de trabalho, regido por CLT (Consolidação das Leis do Trabalho), e, vem sendo estudado ultimamente como um resultado das mudanças na organização do trabalho, em geral, associado à busca por trabalhadores mais produtivos e de menor custo. Devido à amplitude dos fenômenos envolvidos nestas transformações, delimitamos o tema e o público a ser estudado: adotando a idéia de construção social da realidade, de Berger e Luckmann (1966/2002), analisamos os processos de “migração” de 30 executivos, residentes no município de São Paulo, ex-empregados de grandes corporações, que tiveram experiências em cargos de gerência média e alta em organizações nacionais e multinacionais, e, que atualmente, trabalham no mercado sob regime de contratos flexíveis. Para nosso estudo, entendemos os executivos como trabalhadores formais que ocupam posições de alta e média gerência na hierarquia organizacional e detêm posições de poder e prestígio. Assim, o objetivo deste estudo é descrever o sentido atribuído por executivos, ao processo de “migração” para formas mais flexíveis de trabalho e à nova realidade vivida no trabalho. A pesquisa segue uma abordagem qualitativa, utilizando-se de entrevista em profundidade semi-estruturada, para a coleta de dados; para a análise das entrevistas realizadas, usamos, como base, as idéias de práticas discursivas e produção de sentidos, de Spink e Medrado (1999/2004). A abordagem construcionista permitiu verificar que os executivos em trabalhos flexíveis possuem alto nível de autoconfiança, uma visão missionária sobre o seu trabalho, e diversos motivos diferentes para a “migração”. Por meio de seus relatos, pode-se observar as estratégias para a sobrevivência e obtenção de sucesso como um trabalhador flexível; a percepções dos entrevistados sobre o mercado brasileiro; a mudança de relacionamento com os clientes, a família e a rede de contatos. Apesar dos problemas enfrentados para se estabilizar, a maioria demonstra a vontade de permanecer no trabalho flexível, contrariando grande número de estudo que enxergam a flexibilização de contratos de trabalho como precarização para os trabalhadores. Para os executivos em regime flexível, a vida como trabalhador CLT parece fazer parte do passado: agora, eles precisam se mostrar competentes a qualquer custo, planejar-se para as “entressafras”, buscar melhorar a rede de contatos, aumentar o conhecimento e passar um tempo com a sua família. Os motivos de permanência são diversos, mas possuem um ponto de conversão: a sensação de deter o domínio sobre a sua vida, seu tempo, seu dinheiro, seu conhecimento, seu futuro. Talvez, o cotidiano apresente muitas situações de submissão à vontade do cliente e de dedicação maior do que na época de empregado formal; mas, na “realidade cotidiana”, a sensação é de ser o “dono” da sua vida.

Decent work and the informal sector in Brazil

Brazil has a substantial share – about 60% by some measures - of its employees working without labor registry and 62% of its private sector workers not contributing to social security. Informality is important because its job precaurioness, social desprotection consequences, and it is also very correlated with poverty and other social welfare concepts measured at a family level. 58% of the country population that is found below the indigent line live in families headed by informal workers. The complexity of the informal sector is derived from the multiple relevant dimensions of jobs quality. The basis used for guiding policy interventions depends on which effect of informality one is interested such: as lowering job precaurioness, increasing occupational risks, increasing the degree of protection against adverse shocks, allowing that good oportunities to be taken by the credit provision, improving informal workers families living conditions, implementing afirmative actions, reducing tax evasion etc. This report gauges various aspects of the informal sector activities in Brazil over the last decades. Our artistic constraint are the available sources of information. The final purpose is to help the design of policies aimed to assist those that hold “indecent” jobs