Adaptive Brain-Computer Interface Systems For Communication in People with Severe Neuromuscular Disabilities

Brain-computer interfaces (BCI) have the potential to restore communication or control abilities in individuals with severe neuromuscular limitations, such as those with amyotrophic lateral sclerosis (ALS). The role of a BCI is to extract and decode relevant information that conveys a user's intent directly from brain electro-physiological signals and translate this information into executable commands to control external devices. However, the BCI decision-making process is error-prone due to noisy electro-physiological data, representing the classic problem of efficiently transmitting and receiving information via a noisy communication channel.

This research focuses on P300-based BCIs which rely predominantly on event-related potentials (ERP) that are elicited as a function of a user's uncertainty regarding stimulus events, in either an acoustic or a visual oddball recognition task. The P300-based BCI system enables users to communicate messages from a set of choices by selecting a target character or icon that conveys a desired intent or action. P300-based BCIs have been widely researched as a communication alternative, especially in individuals with ALS who represent a target BCI user population. For the P300-based BCI, repeated data measurements are required to enhance the low signal-to-noise ratio of the elicited ERPs embedded in electroencephalography (EEG) data, in order to improve the accuracy of the target character estimation process. As a result, BCIs have relatively slower speeds when compared to other commercial assistive communication devices, and this limits BCI adoption by their target user population. The goal of this research is to develop algorithms that take into account the physical limitations of the target BCI population to improve the efficiency of ERP-based spellers for real-world communication.

In this work, it is hypothesised that building adaptive capabilities into the BCI framework can potentially give the BCI system the flexibility to improve performance by adjusting system parameters in response to changing user inputs. The research in this work addresses three potential areas for improvement within the P300 speller framework: information optimisation, target character estimation and error correction. The visual interface and its operation control the method by which the ERPs are elicited through the presentation of stimulus events. The parameters of the stimulus presentation paradigm can be modified to modulate and enhance the elicited ERPs. A new stimulus presentation paradigm is developed in order to maximise the information content that is presented to the user by tuning stimulus paradigm parameters to positively affect performance. Internally, the BCI system determines the amount of data to collect and the method by which these data are processed to estimate the user's target character. Algorithms that exploit language information are developed to enhance the target character estimation process and to correct erroneous BCI selections. In addition, a new model-based method to predict BCI performance is developed, an approach which is independent of stimulus presentation paradigm and accounts for dynamic data collection. The studies presented in this work provide evidence that the proposed methods for incorporating adaptive strategies in the three areas have the potential to significantly improve BCI communication rates, and the proposed method for predicting BCI performance provides a reliable means to pre-assess BCI performance without extensive online testing.

Traitement des émotions évoquées par les expressions faciales, vocales et musicales à la suite d’un traumatisme craniocérébral

Le traitement des émotions joue un rôle essentiel dans les relations interpersonnelles. Des déficits dans la reconnaissance des émotions évoquées par les expressions faciales et vocales ont été démontrés à la suite d’un traumatisme craniocérébral (TCC). Toutefois, la majorité des études n’ont pas différencié les participants selon le niveau de gravité du TCC et n’ont pas évalué certains préalables essentiels au traitement émotionnel, tels que la capacité à percevoir les caractéristiques faciales et vocales, et par le fait même, la capacité à y porter attention. Aucune étude ne s’est intéressée au traitement des émotions évoquées par les expressions musicales, alors que la musique est utilisée comme méthode d’intervention afin de répondre à des besoins de prise en charge comportementale, cognitive ou affective chez des personnes présentant des atteintes neurologiques. Ainsi, on ignore si les effets positifs de l’intervention musicale sont basés sur la préservation de la reconnaissance de certaines catégories d’émotions évoquées par les expressions musicales à la suite d’un TCC. La première étude de cette thèse a évalué la reconnaissance des émotions de base (joie, tristesse, peur) évoquées par les expressions faciales, vocales et musicales chez quarante et un adultes (10 TCC modéré-sévère, 9 TCC léger complexe, 11 TCC léger simple et 11 témoins), à partir de tâches expérimentales et de tâches perceptuelles contrôles. Les résultats suggèrent un déficit de la reconnaissance de la peur évoquée par les expressions faciales à la suite d’un TCC modéré-sévère et d’un TCC léger complexe, comparativement aux personnes avec un TCC léger simple et sans TCC. Le déficit n’est pas expliqué par un trouble perceptuel sous-jacent. Les résultats montrent de plus une préservation de la reconnaissance des émotions évoquées par les expressions vocales et musicales à la suite d’un TCC, indépendamment du niveau de gravité. Enfin, malgré une dissociation observée entre les performances aux tâches de reconnaissance des émotions évoquées par les modalités visuelle et auditive, aucune corrélation n’a été trouvée entre les expressions vocales et musicales. La deuxième étude a mesuré les ondes cérébrales précoces (N1, N170) et plus tardives (N2) de vingt-cinq adultes (10 TCC léger simple, 1 TCC léger complexe, 3 TCC modéré-sévère et 11 témoins), pendant la présentation d’expressions faciales évoquant la peur, la neutralité et la joie. Les résultats suggèrent des altérations dans le traitement attentionnel précoce à la suite d’un TCC, qui amenuisent le traitement ultérieur de la peur évoquée par les expressions faciales. En somme, les conclusions de cette thèse affinent notre compréhension du traitement des émotions évoquées par les expressions faciales, vocales et musicales à la suite d’un TCC selon le niveau de gravité. Les résultats permettent également de mieux saisir les origines des déficits du traitement des émotions évoquées par les expressions faciales à la suite d’un TCC, lesquels semblent secondaires à des altérations attentionnelles précoces. Cette thèse pourrait contribuer au développement éventuel d’interventions axées sur les émotions à la suite d’un TCC.

Rightful Resistance in the Colombian conflict. A theoretical reflection based on a Peace Community

This article considers the opportunities of civilians to peacefully resist violent conflicts or civil wars. The argument developed here is based on a field-based research on the peace community San José de Apartadó in Colombia. The analytical and theoretical framework, which delimits the use of the term ‘resistance’ in this article, builds on the conceptual considerations of Hollander and Einwohner (2004) and on the theoretical concept of ‘rightful resistance’ developed by O’Brien (1996). Beginning with a conflict-analytical classification of the case study, we will describe the long-term socio-historical processes and the organizational experiences of the civilian population, which favoured the emergence of this resistance initiative. The analytical approach to the dimensions and aims of the resistance of this peace community leads to the differentiation of O`Brian’s concept of ‘rightful resistance’.

SUPPLIER INVOLVEMENT IN NEW PRODUCT DEVELOPMENT: A CASE STUDY FROM THE SEMICONDUCTOR INDUSTRY

Global competition requires that the companies adapt themselves to technological changes rapidly, develop new products, reduce the cost, shorten the time to market, and increase the quality. In this context, supplier involvement in New Product Development (NPD) is determinant for a company to respond to the requirements of the increasingly dynamic markets. The main purpose of the paper is to demonstrate the importance of supplier involvement in NPD, buyer-supplier relationships and their effects on buyer’s NPD process, highlighting the benefits of supplier involvement, the barriers, the strategic aspects and industry aspects. These issues are addressed with a case study from the semiconductor industry. Besides helping to understand NPD in the semiconductor industry, the contribution and fi ndings of this work are clear: the results achieved confirm the findings of studies referred in the literature review, and confirm that the semiconductor industry sector requires a closer and more complex relationship structure with suppliers, given the specificities and challenges of the sector, such as rapid technological changes, permanent innovation, global competition, reduction of cost and time-to-market cycle, increased capacity, among other. The main contribution of the paper to the scientific literature and to managers is the better understanding of the buyer-supplier relationships in NPD in the semiconductor industry.

Atitudes dos Estudantes do Ensino Superior Face à Adoção de Criança por Casais Homossexuais

Ao longo dos últimos anos, a homossexualidade tem sido tema de diversos estudos com destaque para os domínios da homoparentalidade. No mesmo contexto, alguns investigadores têm-se preocupado com questões relacionadas com adoção de crianças por casais homossexuais. O presente estudo pretendeu particularmente conhecer os níveis de Aceitação/Rejeição por parte de estudantes do ensino superior quanto à adoção de crianças por casais homossexuais. Realizou-se um estudo com uma amostra não-probabilística, através dum questionário online em que participaram 695 indivíduos, sendo 215 do sexo masculino (30.9%) e 477 do sexo feminino (68.6%), com idades de 17 a 60 anos. A recolha de dados foi feita através de Questionário Sociodemográfico; a EAACH – Escala de Atitudes Face à Adoção de Crianças por Homossexuais, a EEH – Escala de Explicações da Homossexualidade, a ERP – Escala de Rejeição à Proximidade/Intimidade, a EEE – Escala de Expressão Emocional. Os resultados apontam para uma diferença significativa em favor do fator aceitação, sendo que quanto maior a idade, menor é a aceitação da adoção por casais homossexuais. Quanto à explicação da homossexualidade, os sujeitos de menor idade tendem a associa-la a fatores psicossociais, enquanto os mais velhos relevam explicações sobretudo do foro ético-moral e religioso. Verificamos ainda que o género feminino revela atitudes de maior tolerância e aceitação, do mesmo modo que os divorciados/ separados. Verificamos igualmente que a crença em Deus e o grau de religiosidade se relacionam com a menor aceitação da adoção por casais homossexuais. As conclusões resultantes dos nossos dados vão ao encontro da generalidade dos estudos sobre o tema, permitindo constatar que as atitudes que têm permitido manter a ideia de que mulheres lésbicas e homens gays não têm competências parentais que permitam a adequada educação de crianças e adolescentes, serão consequência de preconceitos ainda instalados. Pensamos, no entanto, que é injusto e mesmo imoral que se negue a possibilidade a muitas crianças de serem amadas e educadas por quem tem condições de as amar e educar.

Analisi e ottimizzazione del flusso di approvvigionamento in una produzione su commessa: il caso CT Pack S.r.l.

La tesi ha l'obiettivo di analizzare e ottimizzare i flussi di approvvigionamento in un'azienda che produce su commessa: CT Pack S.r.L, specializzata nella realizzazione di macchine automatiche per il packaging di biscotti, gelato e cioccolato. Per raggiungere l'obiettivo si è preso come riferimento il modello proposto dal BPR (Business Process Reengineering): sono stati analizzati i principali attori coinvolti, in particolare fornitori e magazzino, mediante l'uso di KPI definiti ad hoc. Sulla base di questi sono stati individuati due processi critici: il primo riguarda la gestione del magazzino, che presenta un'elevata quantità di codici non movimentati anche a causa del processo di gestione del materiale avanzato al termine di ciascuna commessa; il secondo riguarda il materiale a consumo, che impiega i magazzinieri per un tempo eccessivo, è caratterizzato da giacenze per il 30% non movimentate e da supermarket collocati in officina ridondanti e caratterizzati da bassi tassi di utilizzo (anche sotto il 50%). Per risolvere questi problemi ed effettuare una riprogettazione si fa affidamento agli strumenti proposti dal project management: si imposta quindi un progetto che ha l'obiettivo di ridurre nel breve periodo il valore di magazzino mediante lo smaltimento attraverso diverse vie di codici non utilizzati e agisce nel lungo periodo per evitare che le criticità si ripropongano. Mediante la riprogettazione della gestione dei resi di produzione si prevede un maggior controllo, grazie al lavoro congiunto di ufficio tecnico e ufficio acquisti. La nuova gestione del materiale a consumo ha in se alcune delle tecniche proposte dalla lean production (il kanban, per esempio) e integra il fornitore nella catena di approvvigionamento, garantendo un maggior controllo sulle quantità, un risparmio di circa 7 h/mese di lavoro per i magazzinieri e una riduzione delle giacenze del 46%.

Laadun ja oikean tiedon varmistaminen pk-yrityksen tilaus-toimitusketjussa

Oikean tiedon siirtyminen oikeaan aikaan, sekä laadukkaan työn tekeminen yrityksen tilaus-toimitusketjun jokaisessa vaiheessa, ovat avaintekijöitä arvolupauksen ja laadun täyttämiseen asiakkaalle. Diplomityön tavoite on kehittää pk-yritykselle työkalut parempaan tiedon hallintaan ja laadukkaan työn tekemiseen toiminnanohjausjärjestelmässä. Tutkimusmenetelmänä diplomityössä käytettiin toimintatutkimusta, jossa diplomityön tekijä osallistui kohdeyrityksen päivittäiseen työn tekemiseen neljän kuukauden ajan. Tutkimuksen tiedon keräämisessä käytettiin myös puolistrukturoitua haastattelua, sekä kyselytutkimuksella. Tutkimusote työssä on kvalitatiivinen eli laadullinen tutkimusote. Työ koostuu teoriaosasta sekä soveltavasta osasta, jonka jälkeen työn tulokset esitetään tiivistetysti johtopäätöksissä ja yhteenvedossa. Toiminnanohjausjärjestelmät keräävät ja tallentavat tietoa, jota työntekijät ja yrityksen rajapinnoilla työskentelevät ihmiset siihen syöttävät. Onkin äärimmäisen tärkeää, että yrityksellä on kuvatut yhtenäiset toimintamallit prosesseille, joita he käyttävät tiedon tallentamisessa järjestelmiin. Tässä diplomityössä tutkitaan pk-yrityksen nykyiset toimintamallit tiedon tallentamisesta toiminnanohjausjärjestelmään, jonka jälkeen kehitetään yhtenäiset ohjeet toiminnanohjausjärjestelmään syötetystä myyntitilaussopimuksesta. Teoriaosuudessa esitetään laatu eri näkökulmista ja mitä laadunhallintajärjestelmät ovat ja kuinka niitä kehitetään. Teoriaosassa myös avataan tilausohjautuvan tuotannon periaatteet, sekä toiminnanohjausjärjestelmän merkitys liiketoiminnalle. Teoriaosuudella pohjustetaan soveltavaa osuutta, jossa ongelma-analyysin jälkeen kehitetään yritykseen oma laadunhallintajärjestelmä, sekä uudet työmallit tiedonvaihtoon ja sen tallentamiseen. Tuloksena on myös toiminnanohjausjärjestelmän käytön tehostuminen ohjelmistotoimittajan tekemänä. Ohjelmasta karsittiin turhat nimikkeistöt ja sen konfigurointia tehostettiin. Työn tuloksena saatiin työohjeet ydinprosessien suorittamiseen, sekä oma laadunhallintajärjestelmä tukemaan yrityksen ydin- ja tukiprosesseja, sekä tiedonhallintaa.

Omega-3 Fatty Acids are Related to Abnormal Emotion Processing in Adolescent Boys with Attention Deficit Hyperactivity Disorder

Background In addition to the core symptoms, attention deficit hyperactivity disorder (ADHD) is associated with poor emotion regulation. There is some evidence that children and young adults with ADHD have lower omega-3 levels and that supplementation with omega-3 can improve both ADHD and affective symptoms. We therefore investigated differences between ADHD and non-ADHD children in omega-3/6 fatty acid plasma levels and the relationship between those indices and emotion-elicited event-related potentials (ERPs). Methods Children/adolescents with (n=31) and without ADHD (n=32) were compared in their plasma omega-3/6 indices and corresponding ERPs during an emotion processing task. Results Children with ADHD had lower mean omega-3/6 and ERP abnormalities in emotion processing, independent of emotional valence relative to control children. ERP abnormalities were significantly associated with lower omega-3 levels in the ADHD group. Conclusions The findings reveal for the first time that lower omega-3 fatty acids are associated with impaired emotion processing in ADHD children.

Fatores críticos de sucesso como antecedentes da aceitação de um sistema de informação em uma universidade federal

In recent decades the public sector comes under pressure in order to improve its performance. The use of Information Technology (IT) has been a tool increasingly used in reaching that goal. Thus, it has become an important issue in public organizations, particularly in institutions of higher education, determine which factors influence the acceptance and use of technology, impacting on the success of its implementation and the desired organizational results. The Technology Acceptance Model - TAM was used as the basis for this study and is based on the constructs perceived usefulness and perceived ease of use. However, when it comes to integrated management systems due to the complexity of its implementation,organizational factors were added to thus seek further explanation of the acceptance of such systems. Thus, added to the model five TAM constructs related to critical success factors in implementing ERP systems, they are: support of top management, communication, training, cooperation, and technological complexity (BUENO and SALMERON, 2008). Based on the foregoing, launches the following research problem: What factors influence the acceptance and use of SIE / module academic at the Federal University of Para, from the users' perception of teachers and technicians? The purpose of this study was to identify the influence of organizational factors, and behavioral antecedents of behavioral intention to use the SIE / module academic UFPA in the perspective of teachers and technical users. This is applied research, exploratory and descriptive, quantitative with the implementation of a survey, and data collection occurred through a structured questionnaire applied to a sample of 229 teachers and 30 technical and administrative staff. Data analysis was carried out through descriptive statistics and structural equation modeling with the technique of partial least squares (PLS). Effected primarily to assess the measurement model, which were verified reliability, convergent and discriminant validity for all indicators and constructs. Then the structural model was analyzed using the bootstrap resampling technique like. In assessing statistical significance, all hypotheses were supported. The coefficient of determination (R ²) was high or average in five of the six endogenous variables, so the model explains 47.3% of the variation in behavioral intention. It is noteworthy that among the antecedents of behavioral intention (BI) analyzed in this study, perceived usefulness is the variable that has a greater effect on behavioral intention, followed by ease of use (PEU) and attitude (AT). Among the organizational aspects (critical success factors) studied technological complexity (TC) and training (ERT) were those with greatest effect on behavioral intention to use, although these effects were lower than those produced by behavioral factors (originating from TAM). It is pointed out further that the support of senior management (TMS) showed, among all variables, the least effect on the intention to use (BI) and was followed by communications (COM) and cooperation (CO), which exert a low effect on behavioral intention (BI). Therefore, as other studies on the TAM constructs were adequate for the present research. Thus, the study contributed towards proving evidence that the Technology Acceptance Model can be applied to predict the acceptance of integrated management systems, even in public. Keywords: Technology

Event-related potential effects of object repetition depend on attention and part-whole configuration

The effects of spatial attention and part-whole configuration on recognition of repeated objects were investigated with behavioral and event-related potential (ERP) measures. Short-term repetition effects were measured for probe objects as a function of whether a preceding prime object was shown as an intact image or coarsely scrambled (split into two halves) and whether or not it had been attended during the prime display. In line with previous behavioral experiments, priming effects were observed from both intact and split primes for attended objects, but only from intact (repeated same-view) objects when they were unattended. These behavioral results were reflected in ERP waveforms at occipital-temporal locations as more negative-going deflections for repeated items in the time window between 220 and 300 ms after probe onset (N250r). Attended intact images showed generally more enhanced repetition effects than split ones. Unattended images showed repetition effects only when presented in an intact configuration, and this finding was limited to the right-hemisphere electrodes. Repetition effects in earlier (before 200 ms) time-windows were limited to attended conditions at occipito-temporal sites (N1), a component linked to the encoding of object structure, while repetition effects at central locations during the same time window (P150) were found only from objects repeated in the same intact configuration—both previously attended and unattended probe objects. The data indicate that view-generalization is mediated by a combination of analytic (part-based) representations and automatic view-dependent representations.

Cultural influences on positive affect and reward processing in depressed youth

Thesis (Ph.D.)--University of Washington, 2016-07

Mecanismo genérico para la definición de transformaciones de modelos en el marco de un enfoque multivistas para la generación de aplicaciones con base en la ingeniería dirigida por modelos

La ingeniera de software se enfoca en el desarrollo de aplicaciones desde diferentes puntos de vista usando diversos enfoques, uno de ellos es el Desarrollo de Software Dirigido por Modelos (MDSD, por sus siglas en inglés); al desarrollar soluciones bajo esta propuesta se han visualizado grandes ventajas como velocidad, bajos costos y calidad en los desarrollos, sin embargo también algunas desventajas como la dificultad de intervenir las transformaciones, falta expresividad en los modelos y la generación hacia múltiples plataformas; este último debido a que no es posible delimitar con claridad las características de la plataforma destino al especificar los modelos y las transformaciones que constituyen el proceso de desarrollo. Durante el progreso del presente trabajo se trata de mitigar las tres dificultades antes mencionadas por medio de la construcción de un Lenguaje de Dominio Específico (DSL, por sus siglas en inglés) con toda la información funcional de la aplicación, usando diagramas de paquetes y de clases en UML y diagramas de procesos de negocio en BPMN. Este trabajo hace parte de la macro propuesta Metáfora donde se desarrolló un plugin de Eclipse que está basado en el framework de modelado de eclipse (EMF, por sus siglas en inglés). El plugin tiene las funciones de asistente guiando al usuario a través del proceso iterativo de transformaciones hasta llegar al código fuente. El software que fue desarrollado para que el proceso de generación se pueda parametrizar de acuerdo a los modelos y transformaciones realizadas por el analista de desarrollo con ayuda del analista de negocio. Se tiene la total libertad para configurar las secuencias de transformación y aplicarlas en un orden determinado a un conjunto de modelos específicos con el fin de generar parte de una aplicación.

Ionospheric Turbulence Near the Upper Hybrid Layer: Theory and Experiment

The thesis presents experimental results, simulations, and theory on turbulence excited in magnetized plasmas near the ionosphere’s upper hybrid layer. The results include: The first experimental observations of super small striations (SSS) excited by the High-Frequency Auroral Research Project (HAARP) The first detection of high-frequency (HF) waves from the HAARP transmitter over a distance of 16x10^3 km The first simulations indicating that upper hybrid (UH) turbulence excites electron Bernstein waves associated with all nearby gyroharmonics Simulation results that indicate that the resulting bulk electron heating near the upper hybrid (UH) resonance is caused primarily by electron Bernstein waves parametrically excited near the first gyroharmonic. On the experimental side we present two sets of experiments performed at the HAARP heating facility in Alaska. In the first set of experiments, we present the first detection of super-small (cm scale) striations (SSS) at the HAARP facility. We detected density structures smaller than 30 cm for the first time through a combination of satellite and ground based measurements. In the second set of experiments, we present the results of a novel diagnostic implemented by the Ukrainian Antarctic Station (UAS) in Verdansky. The technique allowed the detection of the HAARP signal at a distance of nearly 16 Mm, and established that the HAARP signal was injected into the ionospheric waveguide by direct scattering off of dekameter-scale density structures induced by the heater. On the theoretical side, we present results of Vlasov simulations near the upper hybrid layer. These results are consistent with the bulk heating required by previous work on the theory of the formation of descending artificial ionospheric layers (DIALs), and with the new observations of DIALs at HAARP’s upgraded effective radiated power (ERP). The simulations that frequency sweeps, and demonstrate that the heating changes from a bulk heating between gyroharmonics, to a tail acceleration as the pump frequency is swept through the fourth gyroharmonic. These simulations are in good agreement with experiments. We also incorporate test particle simulations that isolate the effects of specific wave modes on heating, and we find important contributions from both electron Bernstein waves and upper hybrid waves, the former of which have not yet been detected by experiments, and have not been previously explored as a driver of heating. In presenting these results, we analyzed data from HAARP diagnostics and assisted in planning the second round of experiments. We integrated the data into a picture of experiments that demonstrated the detection of SSS, hysteresis effects in simulated electromagnetic emission (SEE) features, and the direct scattering of the HF pump into the ionospheric waveguide. We performed simulations and analyzed simulation data to build the understanding of collisionless heating near the upper hybrid layer, and we used these simulations to show that bulk electron heating at the upper hybrid layer is possible, which is required by current theories of DAIL formation. We wrote a test particle simulation to isolate the effects of electron Bernstein waves and upper hybrid layers on collisionless heating, and integrated this code to work with both the output of Vlasov simulations and the input for simulations of DAIL formation.

Aplicação das tecnologias de informação e comunicação como estratégia para a retenção de aunos

Este artigo aborda a aplicação das Tecnologias de Informação e Comunicação como estratégias de boas práticas que conduzem à retenção e captura de alunos do ensino superior. É baseado num estudo de caso de oito anos, de utilização de um completo sistema de informação. Este sistema, além de constituir um ERP, de suporte às actividades de gestão académica, dispõe ainda de uma forte componente de SRM que confere suporte às actividades administrativas e lectivas. É descrito em que medida o sistema apresentado facilita a interacção e comunicação entre os membros da comunidade académica, recorrendo à internet, com serviços disponíveis na Web complementando-os com correio electrónico, SMS e CTI. Através de uma percepção, sustentada por análise empírica e por resultados de inquéritos, demonstra-se como este tipo de boas práticas pode elevar o nível de satisfação da comunidade. Muito em particular, é possível combater o insucesso escolar, evitar que alunos abandonem os seus cursos antes do seu término e que os recomendem a potenciais alunos. Em complemento, este tipo de estratégia permite ainda fortes economias na gestão da instituição, elevando o seu valor. Como trabalho futuro, é apresentada a nova fase do projecto que envereda pela aplicação de Business Intelligence para optimização do processo de gestão, tornando-o pró-activo. Também é apresentada a visão tecnológica que orienta os novos desenvolvimentos, para uma arquitectura baseada em serviços Web e linguagens de definição processual.