Aplicação da metodologia WID numa indústria de calçado

Dissertação de mestrado em Engenharia Industrial

Euromaster-Quality

Aquest projecte pretén donar una solució a la gestió de documents i informes de l'àrea de qualitat d'una empresa.

La importància dels aspectes culturals en les relacions empresarials a la Xina : implicacions per a les empreses espanyoles

La diferència cultural existent entre Espanya i la Xina és gairebé abismal. No es tracta tan sols del llenguatge, sinó que la conducta social d'espanyols i xinesos segueixen camins ben diferents. Quan ens centrem en el món empresarial, observem que la cultura dels negocis també pateix aquestes diferències, les quals, si no se saben salvar poden desembocar en negociacions fallides. El que es pretén en aquest treball de recerca és oferir una primera visió global (encara que una mica superficialment) d'aquesta cultura dels negocis xinesa per tal de facilitar d'acostament d'aquests dos països en l'àmbit comercial.

Measuring sustained superior performance at the firm level

This paper proposes a two-dimensional Strategic Performance Measure (SPM) to evaluate the achievement of sustained superior performance. This proposal builds primarily on the fact that, under the strategic management perspective, a firm's prevalent objective is the pursuit of sustained superior performance. Three basicconceptual dimensions stem from this objective: relativity, sign dependence, and dynamism. These are the foundations of the SPM, which carries out a separate evaluation of the attained superior performance and of its sustainability over time. In contrast to existing measures of performance, the SPM provides: (i) a dynamic approach by considering the progress or regress in performance over time, and (ii) a cardinal measurement of performance differences and its changes over time. The paper also proposes an axiomatic framework that ameasure of strategic performance should comply with to be theoretically and managerially sound. Finally, anempirical illustration of the Spanish banking sector during 1987-1999 is herein provided by discussing some relevant case

Ownership structure and innovation: Is there a real link?

This work focuses on the study of the relationship between ownership and control structure of the company and its innovative activity. Its aim consists of analysing the role that may be played by determinants within the company related to ownership structure when the decision to incur research and development activities is taken as well as on the output of this innovate process. Among these determinants we may think of issues such as who owns the firm and how the control of decision-making is distributed, the nature of this control and the level of concentration of ownership, among others. The study is carried out for the year 2001 using a representative sample of Spanish manufacturing industries.

Ownership structure and innovation: Is there a real link?

This work focuses on the study of the relationship between ownership and control structure of the company and its innovative activity. Its aim consists of analysing the role that may be played by determinants within the company related to ownership structure when the decision to incur research and development activities is taken as well as on the output of this innovate process. Among these determinants we may think of issues such as who owns the firm and how the control of decision-making is distributed, the nature of this control and the level of concentration of ownership, among others. The study is carried out for the year 2001 using a representative sample of Spanish manufacturing industries.

Los estándares internacionales de sistemas de gestión : pasado, presente y futuro

En este artículo se analiza la fuerte incidencia que en los últimos años ha tenido a nivel internacional la difusión de diversos estándares internacionales de sistemas de gestión de empresas. Se analiza la génesis y difusión de las principales normas internacionales de gestión – la familia de normas ISO 9000- e ISO 14000-, subrayándose la especial repercusión de estos estándares en la Unión Europea (UE) y en España, para a continuación analizar cuáles son los nuevos ámbitos de la gestión empresarial sobre los que se han promulgado, o se ha planificado promulgar, este tipo de estándares. Asimismo, se analizan las fortalezas y debilidades de la extensión de este modelo de normalización, y se reflexiona, por último, acerca de evolución futura

Decision making techniques with similarity measures and OWA operators

We analyse the use of the ordered weighted average (OWA) in decision-making giving special attention to business and economic decision-making problems. We present several aggregation techniques that are very useful for decision-making such as the Hamming distance, the adequacy coefficient and the index of maximum and minimum level. We suggest a new approach by using immediate weights, that is, by using the weighted average and the OWA operator in the same formulation. We further generalize them by using generalized and quasi-arithmetic means. We also analyse the applicability of the OWA operator in business and economics and we see that we can use it instead of the weighted average. We end the paper with an application in a business multi-person decision-making problem regarding production management

Decision making techniques with similarity measures and OWA operators

We analyse the use of the ordered weighted average (OWA) in decision-making giving special attention to business and economic decision-making problems. We present several aggregation techniques that are very useful for decision-making such as the Hamming distance, the adequacy coefficient and the index of maximum and minimum level. We suggest a new approach by using immediate weights, that is, by using the weighted average and the OWA operator in the same formulation. We further generalize them by using generalized and quasi-arithmetic means. We also analyse the applicability of the OWA operator in business and economics and we see that we can use it instead of the weighted average. We end the paper with an application in a business multi-person decision-making problem regarding production management

La demanda de professionals en l'àmbit de la gestió i l'administració. Què volen les empreses?

Ajuts a la Recerca en Docència Universitària de l'Institut de Ciències de l'Educacuó de la Universitat de Barcelona REDICE-ACCIÓ-13

Ranking Regional Innovation Policies: DEA-based Benchmarking in an European Setting

Seudullinen innovaatio on monimutkainen ilmiö, joka usein sijaitsee paikallisten toimijoiden keskinäisen vuorovaikutuksen kentässä. Täten sitä on perinteisesti pidetty vaikeasti mitattavana ilmiönä. Työssä sovellettiin Data Envelopment Analysis menetelmää, joka on osoittautunut aiemmin menestyksekkääksi tapauksissa, joissa mitattavien syötteiden ja tuotteiden väliset suhteet eivät ole olleet ilmeisiä. Työssä luotiin konseptuaalinen malli seudullisen innovaation syötteistä ja tuotteista, jonka perusteella valittiin 12 tilastollisen muuttujan mittaristo. Käyttäen Eurostat:ia datalähteenä, lähdedata kahdeksaan muuttujsta saatiin seudullisella tasolla, sekä mittaristoa täydennettiin yhdellä kansallisella muuttujalla. Arviointi suoritettiin lopulta 45 eurooppalaiselle seudulle. Tutkimuksen painopiste oli arvioida DEA-menetelmän soveltuvuutta innovaatiojärjestelmän mittaamiseen, sillä menetelmää ei ole aiemmin sovellettu vastaavassa tapauksessa. Ensimmäiset tulokset osoittivat ylipäätään liiallisen korkeita tehokkuuslukuja. Korjaustoimenpiteitä erottelutarkkuuden parantamiseksi esiteltiin ja sovellettiin, jonka jälkeen saatiin realistisempia tuloksia ja ranking-lista arvioitavista seuduista. DEA-menetelmän todettiin olevan tehokas ja kiinnostava työkalu arviointikäytäntöjen ja innovaatiopolitiikan kehittämiseen, sikäli kun datan saatavuusongelmat saadaan ratkaistua sekä itse mallia tarkennettua.

Toimintolaskennan sovellettavuus koulutusorganisaation ohjauksessa Case: Päijät-Hämeen koulutuskonserni

Oppilaitoksiin kohdistuvaa lainsäädäntöä on muutettu siten, että omistajayhteisöjen vastuuta on huomattavasti lisätty. Tämän vuoksi oppilaitosten omistajayhteisöt joutuvat etsimään uusia keinoja toimintansa ohjaamiseksi. Tällöin tukeudutaan teollisuuden ohjausjärjestelmiin, joiden toimivuutta oppilaitosten ohjauksessa ei tunneta. Tämän työn tavoitteena on tutkia toimintolaskennan soveltuvuutta koulutusorganisaation ohjaukseen. Toimintolaskentaa käytetään nykyisin hyvin yleisesti teollisuudessa. Myös jotkut nonprofit-organisaatiot ovat ottaneet sen käyttöön. Tutkimus on kohdennettu Päijät-Hämeen koulutuskonserniin, jossa tutkittiin Opetushallituksen kustannuslaskentajärjestelmän sopivuutta toiminnan ohjaukseen. Tutkimuksen tuloksena voidaan todeta, että Opetushallituksen kustannuslaskentajärjestelmä voi olla toimintolaskentajärjestelmän pohjana, koska se kuvaa hyvin oppilaitosten toimintaa ja on helppo käyttää. Se soveltuu kohtuullisesti myös tasapainotetun mittariston osaksi.

User-driven community-based service development

This final thesis project was carried out in the Industrial Management department of University of Applied Sciences Stadia for Forum Virium Helsinki. The purpose of this study was to answer to the question of how companies can use online customer community of co-creation in service development and what is the value gained from it. The paper combines a range of recently published theoretical works and ongoing customer community case development. The study aims to provide new information and action approaches to new service developers that may increase the success of the community building process. The paper also outlines the benefits of the use of online customer community and offers practical suggestions for maximizing the value gained from the community in service development projects. The concepts and suggestions introduced in the study appear to have notable new possibilities to the service development process but they have to be further tested empirically. This paper describes the online consumer community of co-creation to an important organizational process of innovation management suggesting that it possesses a great value to business. Online customer communities offer a potential of improving the success of new services or products enabling early, penetrable market entry and creating sustainable competitive advantage.