Discriminating ethics

This article examines ethics in work organization and in academic, particularly Critical Management Studies, research. It is centred on empirical data exploring the actions of three employees of a higher education institution who variously failed to resist and/or colluded in the sex discrimination of a colleague.We bring ethics to bear in our analysis of these data in three ways. First, reflecting upon our own methodology, we highlight the difficulties of balancing competing ethical responsibilities when engaging in critical research in contexts defined by adversarial relationships. Second, we highlight how research subjects, who we interpret as exercising problematic agency, draw upon discourses of care, friendship and responsibility to discursively construct their behaviour as moral. Third, drawing upon feminist theory, we reflect upon the ethical warrant of academic critiques of research subjects’ agency. Our analysis raises unsettling implications both for the ethics of Critical Management Studies research and for the function of ethics in organizations.We end by being as concerned by the capacity of ethical discourse to enable and legitimize discrimination as we are reassured by its utility to enable us to discriminate right from wrong behaviour in organizations.

Abstract ethics, embodied ethics : the strange marriage of Foucault and Positivism in labour process theory

In this paper, I draw jointly upon a Foucauldian ethical discourse and the example of the so-called `Manchester school' of Foucauldian labour process theory (LPT) to question the political/ethical aspirations and effects of critical management studies. Specifically, I question the ethics and effects of LPT researchers' relationships with those they/we research. I organize the discussion around four Foucauldian ethical themes or feelings. I thread these ethical themes throughout the paper to argue that, though Foucauldian LPT may be understood to abstractly resonate with these themes, its contribution is seriously undermined through the authors' lack of attention to ways of embodying this ethics in relations with the researched. By not embodying these commitments, the marriage between Foucault and LPT risks being read more as a marriage of convenience than commitment. And, further, a marriage that reproduces a politically problematic `modernist/positivist' self-other separation or divorce between researcher and researched.

A right to respond? Monopolisation of 'voice' in CMS

This paper explores the power effects of, and possible justifications for, the differential 'voice' and 'silence' accorded to academic and non-academic subjects within Critical Management Studies (CMS). I explore these issues through a discussion of the practice of 'giving voice' to some subjects critiqued in CMS journal articles by providing them with the opportunity to publish a 'response'. I question the justification for extending this right only to academic subjects, and use this example to provoke CMS to question further its institutional orientation to issues of voice and silence in relation to the non-academic research subject.

Estratégia e prática de responsabilidade social corporativa : um estudo de caso no setor químico

Até a década de 1980 os temas sociais das grandes empresas não eram foco de interesse dos debates da área de estratégia. A globalização acirrou a concorrência e a competitividade entre as empresas. Todavia, existem aquelas que mesmo diante de um mercado mais competitivo não abrem mão do investimento na área social, seja por filosofia ou marketing. Essas empresas buscam contribuir positivamente para a melhoria do meio ambiente e com aqueles que estão envolvidos com seu negócio, como, por exemplo, funcionários, acionistas, concorrentes, entidades não governamentais e a sociedade de um modo geral. O discurso dessas empresas é a preservação do meio ambiente ao lado da emancipação social. Esta pesquisa se utilizou de uma abordagem crítica (foco social) em contraste com uma abordagem econômica (mainstream), para compreender como são elaboradas as estratégias de RSC através da voz dos atores envolvidos – “os praticantes de RSC” – observando se há predominância dos conteúdos críticos e/ou mainstream na prática da estratégia de responsabilidade social da empresa. Para que fosse possível atingir os objetivos inicialmente delimitados foi elaborado um estudo de caso único em uma empresa que declara ter em seu core business a prática de estratégia de responsabilidade social corporativa. A partir da revisão de literatura e através de dados coletados com gerentes internos, ex-funcionários, ONGs, entre outros, buscou-se compreender de que forma esta empresa lida com a dicotomia social e econômica na estratégia de responsabilidade social. Verificou-se que pode haver oportunidades para gerar valor tanto de ordem econômica como social, para os acionistas e stakeholders, nas quais a abordagem econômica e a abordagem social (utilizando os princípios do Critical Management Studies) podem conviver de forma interdependente sem se contrapor. Por outro lado, há que se ter cuidado para que a empresa não faça auto-regulação da estratégia social, legislando em causa própria. A RSC está presente no planejamento estratégico da empresa. O principal valor que estas estratégias têm dentro e fora da empresa é o reconhecimento da marca ligada a um forte envolvimento com a estratégia social e com o meio ambiente.

Is corporate social responsibility a new spirit of capitalism?

Our study casts doubt on whether the managerial literature on corporate social responsibility is currently capable of developing a persuasive discourse to bring about change in corporate capitalism. By applying the framework and methodology of the spirit of capitalism, introduced by Boltanski and Chiapello, to a corpus of managerial books, we suggest that corporate social responsibility exhibits the core characteristics that together exemplify the ‘spirit of capitalism’. However, corporate social responsibility deals inadequately with the two key characteristics of the spirit of capitalism—security and fairness—by disregarding individual security and tangible rewards for workers who play decisive roles in enacting the spirit. The lack of consideration for workers could weaken the potential of corporate social responsibility to grow into a new spirit of capitalism and to bring about changes envisioned by critical management studies in corporate capitalism.

Theory games

This paper examines the remarkable and unexplored correspondence between games (and board games in particular) and what is commonly understood as theory in the social sciences. It argues that games exhibit many if not most of the attributes of theory, but that theory is missing some of the features of games. As such, game provide a way of rethinking what we mean by theory and theorizing. Specifically, games and their relationship with the ‘real’ world, provide a way of thinking about theory and theorizing that is consistent with recent calls to frame social inquiry around the concept of phrónēsis.

Barriers of sentiment : Identity -formation, -regulation and subjectification in preschools

This thesis studies preschool socialization in terms of identity -formation, -regulation, and subjectification. Both the methodology and theoretical backdrop draws on Critical Management Studies, and the contribution to research comes from studying a subject otherwise non-prioritized. I have performed a qualitative study entailing interviews of pedagogues and preschool chiefs working within the same company in the Stockholm region. The study indicate that preschool discourse emphasize the importance of social competences and rituals, and moreover that the institution also accentuates its role in setting the proper ‘preconditions’. Furthermore, the study demonstrates how pedagogues – using mechanisms such as individual discourses, the children’s agency, and the milieu – try to form individuals who are: social, independent, self-reliant, have a strong ‘self’, joyful towards learning, and ‘can do it themselves’. I make a liaison between the aforementioned ideals and certain trends discussed by managerial literature, like for instance currents towards: self-management, neo-normative control, self-entrepreneurial attitudes, ambidextrousness, and the ‘principle of potential’ (Costea et al., 2012; Fleming & Study, 2009; Holmqvist & Spicer, 2013; Maravelias, 2011; Pongratz & Voß, 2003). Finally the thesis concludes by firstly underscoring that the Discourse of for example ‘joyful learning’ and ‘independency’ in preschools tend to demolish physical modes of control in place of psychological ones; and secondly, by discussing historical practices, the thesis brings attention to a shift from safekeeping children to preparing them for industrial, urbanistic, and capitalistic social existence. 

Think global, act local: from naive comparison to critical participation in the teaching of strategic international human resource management

In this paper, we examine the implications of ethnocentrism and paternalism in teaching approaches for the field of strategic international human resource management (SIHRM), as an example of management studies. We argue that the teaching of SIHRM has been approached in a colonizing fashion, joining and extending the territories of human resource management and organizational strategy through the definition and teaching of a new language and conceptual vocabulary. We explore philosophical approaches and processes involved in teaching SIHRM, and consider implications of pedagogical developments in this field of management education.

Applying critical discourse analysis in strategic management research

Critical discourse analysis has become an increasingly popular methodology in organization and management studies. In this article, the authors explore the potential for this methodology to be more widely used in strategic management research. They begin by identifying three research approaches that, to a greater or lesser extent, share a concern with the relationship between language and the formulation and implementation of strategy—strategy as a system of shared meaning, strategy as text and talk, and strategy as truth. They then discuss how critical discourse analysis can be used to extend and develop these approaches by exploiting their underlying complementarities. Finally, using the example of a recently completed case study of strategic change in a large banking and financial services institution, they explore the practical implications of applying critical discourse analysis in strategic management research.

Critical Incidents in Internal Relationships

Critical incidents have had an important role in service quality and service management research. The focus of critical-incident studies has gradually shifted from separate acts and episodes towards relationships, and even switching from one relationship to another. The Critical Incident Technique has mainly been used when studying the service sector, concentrating on the customer's perception of critical incidents. Although some studies have considered the perceptions of employees important, critical incidents have not been considered a tool for studying internal relationships to any larger extent. This paper takes a process approach and shifts the focus from an external to an internal setting. It puts forward a new technique for analysing internal relationships from a critical-incident perspective. The technique captures the dynamism in relationships through considering internal critical incidents as micro-processes affecting not only internal but also external relationships.

Taking pluralism seriously:Embedded moralities in management accounting and control systems

Professor Norman Macintosh has long been a leading, and at times a dissonant, voice in critical accounting studies, exhibiting an intellectual dexterity seldom encountered in the accounting academy. His work ranges from the application of traditional organizational theories within work organizations to poststructural renderings of capital market exigencies. Here, we consider and extend Professor Macintosh's work contemplating the morality embedded within, and propagated by, management accounting and control systems (macs). We begin with Macintosh (1995) employing structuration theory in investigating the ethics of profit manipulation within large, decentralized corporations. The work highlights the fundamental dialectical contradictions within these work organizations, demonstrates the indeterminacy of traditional ethical reasoning, and shows the extent to which macs provide legitimating underpinnings for management action. We propose to extend the conversation using the tools provided in Macintosh's subsequent work: a Levinasian ethic (Macintosh et al., 2009), and heteroglossic accounting (Macintosh, 2002)—both emerging from his poststructuralist predilections. A Levinasian perspective provides an ontologically grounded ethic, and heteroglossic accounting calls for multiple accountings representing alternative moral voices. A critical dialogic framework is proposed as a theoretic for imagining heteroglossic accounting that takes pluralism seriously by recognizing the reality of irresolvable differences and asymmetric power relationships associated with assorted moral perspectives.