Gender differences in workplace choices under crisis conditions

Includes bibliography.

Trade and Development Nexus: reflections on the performance of trade in goods under the Cariforum-European Union Partnership agreement a Cariforum perspective

Given the asymmetry in the levels of development and capacity which exist between the EU and CARIFORUM States, the architects of the CARIFORUM-European Union (EU) Economic Partnership Agreement (EPA)1 anticipated the need for review and monitoring of the impacts of implementation. Article 5 and other provisions in the Agreement therefore specifically mandate that monitoring be undertaken to ensure that the Agreement benefits a wide cross-section of the population in member countries. The paper seeks to provide a preliminary assessment of the impact of the EPA on CARIFORUM countries. In so doing, it highlights some critical information and implementation gaps and challenges that have emerged during the implementation process. The analysis however, is restricted to goods trade. The services sector will be the subject of a separate report. The paper draws on a combination of quantitative and qualitative analyses. While the paper undertakes a CARIFORUM-wide analysis for the most part, five CARIFORUM member states including Barbados, Dominican Republic, Guyana, Saint Kitts and Nevis and Saint Lucia are examined more closely in some instances. These economies were selected by virtue of economic structure and development constraints, as a representative subset of CARIFORUM, which comprises the CARICOM membership as well as the Dominican Republic.

Regional study on Women's unrecognized contribution to the economy

The findings and analysis of this study are based on desk review and secondary data to substantiate this growing phenomenon, especially among the female population. Further the recommendations that will be put forward in this study will be added to the literature and serve as a baseline for further study in the Caribbean region. The study is sectionalized as follows. Chapter one discusses in brief the demographics, social and economic profiles of Barbados, Dominica, Jamaica and Trinidad and Tobago. This chapter also examines the employment rate, gender and poverty, and the achievements and progress of member states as it relates to the MDGs especially goal number 3. Men are more likely to be employed in the formal sector than women, and earn higher wages and salaries in the labour market despite the fact women may have obtained tertiary level education. The literature showed that women are at home spending more time on child care and other household related responsibilities but this can still be considered employment. This chapter also addresses the achievements and progress of member states as it relates to the MDGs especially Goal 3. Chapter 2 identifies the literature review of related subjects for this study. Chapter 3 discusses the categories and type of labour activities in the informal economies in the Caribbean Region, for example, paid and unpaid work, time use, women working and their caring, responsibilities for their relatives, domestic workers being undervalued and under paid, street and market vendors, micro-enterprises the services sector and commercial sex workers. Chapter 4 examines the importance of social protection for those employed in the informal labour market and the self employed. Chapter 5 provides a preliminary analysis of the findings from this study. Chapter 6 details the preliminary conclusions and recommendations.

Segurança alimentar e nutricional sustentável: a coordenação de políticas públicas locais na CRSANS Central – SP

Pós-graduação em Alimentos e Nutrição - FCFAR

Saúde suplementar: um estudo da ampliação dos planos e seguros de saúde na Região Metropolitana de Belém

A presente dissertação integra a problemática da relação entre saúde, mais especificamente saúde suplementar (planos e seguros de saúde), e a reprodução do modo de produção capitalista. Partindo do referencial teórico-metodológico do materialismo histórico, analisa a expansão dos planos e seguros de saúde, com foco na Região Metropolitana de Belém (RMB), nos anos 2000. Sustentando essa análise, apresenta as características principais da nova Divisão Internacional do Trabalho a partir da crise dos anos 1970 e seus desdobramentos na formação econômico-social brasileira. Analisa a crise constante, crônica, do capitalismo contemporâneo, e demonstra como a compreensão de que o excesso de capital, oriundo da crise de 1974, em conjunto com as mudanças na divisão internacional do trabalho e na economia brasileira, são fenômenos fundamentais para compreender a ampliação e o novo perfil assumido pelo setor suplementar dos serviços de saúde no Brasil e na RMB. Para isso, retoma e apresenta os conceitos de Estado, imperialismo, crise do capitalismo, supercapitalização, entre outros. Expõe também o desenvolvimento dos serviços de saúde no Brasil, em uma perspectiva histórica, demonstrando as transformações na oferta dos serviços de saúde, públicos ou privados, sempre na perspectiva da relação existente entre a reprodução do capital na formação brasileira e a análise da reprodução do capital no setor de serviços em saúde, especificamente, destacando o surgimento e expansão dos planos e seguros de saúde. Com esses pressupostos, apresenta as características centrais da saúde suplementar na RMB, a partir de quatro dimensões: os usuários, a conformação específica dos planos de saúde na região, as operadoras de planos na RMB e a distribuição da força de trabalho no setor. Destaca ainda as determinações principais, gerais e específicas, da expansão desse mercado na RMB e algumas prováveis tendências ao seu desenvolvimento.

A importância dos serviços para as indústrias do distrito industrial de Rio Claro (SP)

The Services Sector stands out increasingly as an important element of support to various sectors of the economy. The interactions between the Industrial Sector and Services Sector show a process of decentralization of certain functions of the industries at the expense of the specialization of strategic and critical sectors to the production of goods in specialized industries. Thus, this paper aims to address what is the importance of industrial services for industries in the industrial district of Rio Claro (SP), verifying the characteristics of services, demand and supply of these services and the industries they serve

A dinâmica do setor de serviços de saúde na região administrativa de Barretos

The dynamics of the health services sector can be seen in studies of geographical features as analysis on the quantity and quality of médical and hospital services provided and the demand or need sensed by the population, whether the public sector, whether private sector within a defined portion of space, in analysis in this study, the Administrative Region of Barretos, State of São Paulo. This study seeks to better understand the dynamics of the health services sector (Public and Private) in the production of urban space of the Administrative Region of Barretos, for it will be reviewed, in particular, the Cities Health Centers, Bebedouro and Barretos. Also proposes through this, try to clarify the central regional Barretos and Bebedouro in the context of health services

Parceria Público Privada e o Programa de Aceleração do Crescimento: geração de emprego no município de Araraquara

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Treinamento ambiental, empowerment e trabalho em equipe influenciam a ecoeficiência? survey em empresa do setor de serviços financeiros

Pós-graduação em Engenharia de Produção - FEB

Proteo : lenguaje para la especificación de lenguajes específicos de dominio

Máster Universitario en Sistemas Inteligentes y Aplicaciones Numéricas en Ingeniería (SIANI)

Resilience in Cloud Computing for Critical Systems. Resilience, Dependability, Reliability in the use of Cloud Computing in Critical Systems in Public Organizations.

La informática se está convirtiendo en la quinta utilidad (gas, agua, luz, teléfono) en parte debido al impacto de Cloud Computing en las mayorías de las organizaciones. Este uso de informática es usada por cada vez más tipos de sistemas, incluidos Sistemas Críticos. Esto tiene un impacto en la complejidad internad y la fiabilidad de los sistemas de la organización y los que se ofrecen a los clientes. Este trabajo investiga el uso de Cloud Computing por sistemas críticos, centrándose en las dependencias y especialmente en la fiabilidad de estos sistemas. Se han presentado algunos ejemplos de su uso, y aunque su utilización en sistemas críticos no está extendido, se presenta cual puede llegar a ser su impacto. El objetivo de este trabajo es primero definir un modelo que pueda representar de una forma cuantitativa las interdependencias en fiabilidad y interdependencia para las organizaciones que utilicen estos sistemas, y aplicar este modelo en un sistema crítico del campo de sanidad y mostrar sus resultados. Los conceptos de “macro-dependability” y “micro-dependability” son introducidos en el modelo para la definición de interdependencia y para analizar la fiabilidad de sistemas que dependen de otros sistemas. ABSTRACT With the increasing utilization of Internet services and cloud computing by most organizations (both private and public), it is clear that computing is becoming the 5th utility (along with water, electricity, telephony and gas). These technologies are used for almost all types of systems, and the number is increasing, including Critical Infrastructure systems. Even if Critical Infrastructure systems appear not to rely directly on cloud services, there may be hidden inter-dependencies. This is true even for private cloud computing, which seems more secure and reliable. The critical systems can began in some cases with a clear and simple design, but evolved as described by Egan to "rafted" networks. Because they are usually controlled by one or few organizations, even when they are complex systems, their dependencies can be understood. The organization oversees and manages changes. These CI systems have been affected by the introduction of new ICT models like global communications, PCs and the Internet. Even virtualization took more time to be adopted by Critical systems, due to their strategic nature, but once that these technologies have been proven in other areas, at the end they are adopted as well, for different reasons such as costs. A new technology model is happening now based on some previous technologies (virtualization, distributing and utility computing, web and software services) that are offered in new ways and is called cloud computing. The organizations are migrating more services to the cloud; this will have impact in their internal complexity and in the reliability of the systems they are offering to the organization itself and their clients. Not always this added complexity and associated risks to their reliability are seen. As well, when two or more CI systems are interacting, the risks of one can affect the rest, sharing the risks. This work investigates the use of cloud computing by critical systems, and is focused in the dependencies and reliability of these systems. Some examples are presented together with the associated risks. A framework is introduced for analysing the dependability and resilience of a system that relies on cloud services and how to improve them. As part of the framework, the concepts of micro and macro dependability are introduced to explain the internal and external dependability on services supplied by an external cloud. A pharmacovigilance model system has been used for framework validation.

Diseño metodológico para la creación y desarrollo de organizaciones innovadoras, basadas en un modelo de liderazgo que genere entornos facilitadores de la creatividad, implantación de procesos de innovación y creación de productos y servicios innovadores

La presente investigación tiene como objetivo el desarrollo de una metodología que favorezca la innovación en las empresas a través de la actividad directiva, analizando a su vez, su influencia a nivel macro, en los sistemas de innovación, en las políticas de innovación y en el capital intelectual y a nivel micro, en la innovación, en el desempeño y en el clima organizacional. Se estima importante realizar un estudio sobre este tema debido a que la innovación se considera un pilar crítico para el desarrollo social a través de la competitividad de las empresas, así como, una fuente importante de ventaja competitiva. Existe abundante literatura sobre la influencia de la innovación en la gestión empresarial y el papel que el liderazgo desempeña en términos generales. Sin embargo, la literatura presenta diversos estilos de liderazgo sin mostrar una línea consistente de interrelación entre ellos, por lo que finalmente no existe una relación sólida entre el liderazgo, la gestión empresarial y la innovación. Este hecho se debe, como se muestra en la tesis, a que la literatura analiza las organizaciones y el liderazgo desde una perspectiva sociológica u organizacional, y otra desde la perspectiva psicológica sin aportar una línea de articulación entre ambas. Es decir, la literatura analiza el comportamiento organizacional pero no su causa. A lo largo de la tesis se van desarrollando diferentes líneas de trabajo que se convierten en aportaciones empíricas y académicas. Así, una de las aportaciones de la tesis es la sustitución de la figura del líder como persona, por la de un directivo con una doble función; por un lado, la función de liderazgo cuyo objetivo es generar cambio y por el otro, la función de gestionar el día a día o desempeño. Sustituir la figura del líder por una doble funcionalidad directiva facilita la comprensión del concepto liderazgo, lo que permite a su vez, establecer estrategias para su desarrollo, haciendo una realidad el que el liderazgo puede ser aprendido. Este resultado constituye la primera aportación de la tesis. Así mismo, a través de un exhaustivo análisis de la literatura, se desarrolla una propuesta de liderazgo integrado de acuerdo con el modelo Stuart-Kotze, el cual se describe también ampliamente. Encontrar un modelo único de liderazgo supone la piedra angular para el desarrollo de la metodología. Esta propuesta de liderazgo integrado da lugar a la segunda aportación de la tesis. Del mismo modo, se realiza un estudio en profundidad de la perspectiva psicológica de las organizaciones desarrollando el constructo Miedo al Error (ME) que resulta ser un rasgo de la personalidad existente en todos los seres humanos y que presenta una influencia negativa tanto en el desempeño, como en la innovación empresarial. Este resultado permite identificar cuales son las verdaderas barreras para el ejercicio del liderazgo, señalando que la disminución del ME debe ser considerada como una competencia de la Inteligencia Emocional a ser desarrollada por los directivos. Este resultado constituye la tercera aportación de la tesis. Una vez desarrollado el modelo de gestión empresarial expuesto, se procede a su validación, analizando la relación entre los constructos que definen el modelo de gestión: el desempeño, la innovación y el ME. Para identificar las influencias o relaciones de causalidad que subyacen entre los constructos, se utilizó la técnica del modelo de ecuaciones estructurales (SEM). La población objeto de estudio estuvo constituida por 350 profesionales con responsabilidad directiva, procedentes de empresas del sector servicios repartidas por toda la geografía española. Como fuente primaria de recolección de información se utilizó el cuestionario desarrollado por Stuart-Kotze M-CPI (Momentum Continuous Performance Improvement). En primer lugar se procedió a evaluar las propiedades psicométricas del modelo de medida, llevándose a cabo un análisis factorial exploratorio (AFE) y un análisis factorial confirmatorio (AFC) de segundo orden. Los resultados obtenidos ponen de manifiesto que el constructo desempeño (D) viene determinado por dos dimensiones, (DOP), desempeño orientado hacia la planificación y (DORT), desempeño orientado hacia la realización de la tarea. Es decir, la muestra de directivos no percibe que la planificación en el día a día y la realización de la tarea estén articuladas. Posteriormente se procede a realizar el contraste del modelo a través del método de ecuaciones estructurales. Los resultados muestran que la relación de influencia de la dimensión DOP no es significativa, por lo que el constructo D queda representado únicamente por la dimensión DORT. Los resultados de la investigación proporcionan conclusiones e hipótesis para futuras investigaciones. Si bien la muestra de directivos realiza un plan estratégico, éste no se tiene en cuenta en el día a día. Este hecho podría explicar el alto grado de administración por crisis tan frecuente en la empresa española. A su vez, el ME presenta una influencia negativa en la innovación, lo que concuerda con la literatura. Al respecto, considerar el ME como un rasgo de la personalidad, presente tanto en directivos como en colaboradores, facilita la comprensión de las barreras de la organización hacia la comunicación abierta a la vez, que una dirección de trabajo para la mejora de la capacidad innovadora de la organización. Por último, los resultados establecen la existencia de una relación causal entre el desempeño diario y la innovación. Con respecto a este segundo resultado y analizando los comportamientos que identifican el constructo D surgen también varias conclusiones e hipótesis para futuras investigaciones. Los resultados ponen de manifiesto que la muestra de directivos genera iniciativas de cambio con la finalidad de que el trabajo diario salga adelante según los estándares de calidad definidos. Sin embargo, estas iniciativas sólo proceden de los directivos, sin participación alguna de los colaboradores, los cuales son sólo responsables de la implementación produciéndose la consiguiente desmotivación y pérdida de oportunidades. Esta conclusión pone de manifiesto que la innovación de las empresas de la muestra sucede para garantizar la eficiencia de los procesos existentes, pero en ningún caso surge de la iniciativa de buscar una mejor eficacia empresarial. Este hecho plantea un origen doble de la innovación en los procesos. La innovación proactiva que buscaría la mejora de la eficacia de la organización y una innovación de carácter reactiva que buscaría la salvaguarda de la eficiencia. Quizás sea esta la causa del gap existente entre la innovación en España y la innovación de los países que ocupan los primeros puestos en el ranking de producción de innovación lo que constituye un importante punto de partida para una investigación futura. ABSTRACT This research aims to develop a methodology that supports innovation in companies through the managers’ activity, analysing in turn its influence at the macro level: innovation systems, innovation policies and Intellectual capital and at the micro level: innovation itself, performance and organizational climate. It is considered important to conduct a study on this subject due to the fact that innovation is considered a critical pillar for the development and future of the enterprise and an important source of competitive advantage. There is abundant literature about the influence of innovation in business management and the role that leadership plays in general terms. However, the literature presents various styles of leadership without showing a consistent relationship among them, so finally there is not a strong relationship among leadership, business management and innovation. As shown in the thesis, this is due to the fact that the literature analyses organizations and leadership from a sociological or organizational perspective and from a psychological perspective, without providing a hinge line between the two. That is, the existing literature discusses organizational behaviour but not its cause. Throughout the thesis, different lines of work that become empirical and academic contributions have been developed. Thus, one of the contributions of the thesis is replacing the figure of the leader as a person, by a manager with a dual function. Firstly, we have the leadership role which aims to generate change and, on the other hand, the function to manage the day-to-day task or performance. Replacing the figure of the leader by a dual managerial functionality facilitates the understanding of the leadership concept, allowing in turn, to establish development strategies and making true that leadership can be learned. This outcome is the first contribution of the thesis. Likewise, through a comprehensive literature review, an integrated leadership proposal is developed, according to the Kotze model, which is also described widely. Finding a specific leadership model represents the cornerstone for the development of the methodology. This integrated leadership proposal leads to the second contribution of the thesis. Similarly, an in-depth study was conducted about the psychological perspective of the organizations disclosing the construct Fear of Failure. This construct is a personality trait that exists in all human beings and has a negative influence on both performance and business innovation. This outcome allows identifying which are the real barriers to the exercise of leadership, noting that the decrease in fear of failure must be considered as an Emotional Intelligence competence to be developed by managers. This outcome represents the third contribution of the thesis. Once a business management model has been developed, we proceed to its validation by analysing the relationship among the model constructs: management, innovation and fear of failure. To identify the influence or causal relationships underlying the constructs, a structural equation model (SEM) technique was used. The study population consisted of 350 professionals with managerial responsibility, from companies in the services sector scattered throughout the Spanish geography. As a primary source for gathering information a questionnaire developed by Kotze M-CPI (Continuous Performance Improvement Momentum) was used. First we proceeded to evaluate the psychometric properties of the measurement model, carrying out an exploratory factorial analysis (EFA) and a confirmatory factorial analysis (CFA) of second order. The results show that the performance construct D is determined by two-dimensions (DOP: performance oriented to planning) and (DORT: aiming at the realization of the task). That is, the sample of managers does not perceive that planning and the daily task are articulated. Then, we proceeded to make the contrast of the model through a structural equation model SEM. The results show that the influence of the DOP dimension is not significant, so that only the DORT dimension finally represents the construct D. The research outcomes provide conclusions and hypotheses for future research. Although the managers in the sample develop a strategic plan, it seems that managers do not take it into account in their daily tasks. This could explain the high degree of crisis management so prevalent in the Spanish companies. In turn, the fear of failure has a negative influence on innovation, consistent with the literature. In this regard, the fear of failure is considered as a personality trait, present in both managers and employees, which enables the understanding of organizational barriers to open communication and provides a direction to improve the organization’s innovative capacity as well. Finally, the results establish a causal relationship between daily performance and innovation. Regarding this second outcome and analysing the behaviours that identify the construct D, several conclusions and hypotheses for future research arise as well. The results show that the managers in the sample show initiatives of change in order to make everyday work go ahead, according to defined quality standards. However, these initiatives only come from managers without any participation of coworkers, which are only responsible for the implementation, and this produces discouragement and loss of opportunities. This finding shows that the innovation by the companies in the sample happens to guarantee the efficiency of existing processes, but do not arise from an initiative that seeks better business efficacy. This raises two sources of innovation in processes. The first source would be a proactive innovation that would seek improved organizational efficacy. The second one is a reactive innovation that would seek to safeguard efficiency. Perhaps this is the cause of the existing gap between the innovation activity in Spain and the innovation activity in those countries that occupy the top positions in the ranking of innovation outcomes. The Spanish companies seek process efficiency and the top innovators business efficacy. This is an important starting point for future research.

A proposal for pellet production from residual woody biomass in the island of Majorca (Spain)

The use of residual biomass for energy purposes is of great interest in isolated areas like Majorca for waste reduction, energy sufficiency and renewable energies development. In addition, densification processes lead to easy-to-automate solid biofuels which additionally have higher energy density. The present study aims at (i) the estimation of the potential of residual biomass from woody crops as well as from agri-food and wood industries in Majorca, and (ii) the analysis of the optimal location of potential pellet plants by means of a GIS approach (location-allocation analysis) and a cost evaluation of the pellets production chain. The residual biomass potential from woody crops in Majorca Island was estimated at 35,874 metric tons dry matter (t DM) per year, while the wood and agri-food industries produced annually 21,494 t DM and 2717 t DM, respectively. Thus, there would be enough resource available for the installation of 10 pellet plants of 6400 t·year−1 capacity. These plants were optimally located throughout the island of Mallorca with a maximum threshold distance of 28 km for biomass transport from the production points. Values found for the biomass cost at the pellet plant ranged between 57.1 €·t−1 and 63.4 €·t−1 for biomass transport distance of 10 and 28 km. The cost of pelleting amounted to 56.7 €·t−1; adding the concepts of business fee, pellet transport and profit margin (15%), the total cost of pelleting was estimated at 116.6 €·t−1. The present study provides a proposal for pellet production from residual woody biomass that would supply up to 2.8% of the primary energy consumed by the domestic and services sector in the Balearic Islands.

GPS-PYMEs: Marco de Gestión de Proyectos para el desarrollo Seguro en PYMEs

En la actualidad no se concibe una empresa, por pequeña que esta sea, sin algún tipo de servicio TI. Se presenta para cada empresa el reto de emprender proyectos para desarrollar o contratar servicios de TI que soporten los diferentes procesos de negocio de la empresa. Por otro lado, a menos que los servicios de TI estén aislados de toda red, lo cual es prácticamente imposible en la actualidad, no existe un servicio o un proyecto que lo desarrolle garantizando el 100% de seguridad. Así la empresa maneja una dualidad entre desarrollar productos/servicios de TI seguros y el mantenimiento constante de sus servicios TI en estado seguro. La gestión de los proyectos para el desarrollo de los servicios de TI se aborda, en la mayoría de las empresas, aplicando distintas prácticas, utilizadas en otros proyectos y recomendadas, a tal efecto, por marcos y estándares con mayor reconocimiento. Por lo general, estos marcos incluyen, entre sus procesos, la gestión de los riesgos orientada al cumplimiento de plazos, de costes y, a veces, de la funcionalidad del producto o servicio. Sin embargo, en estas prácticas se obvian los aspectos de seguridad (confidencialidad, integridad y disponibilidad) del producto/servicio, necesarios durante el desarrollo del proyecto. Además, una vez entregado el servicio, a nivel operativo, cuando surge algún fallo relativo a estos aspectos de seguridad, se aplican soluciones ad-hoc. Esto provoca grandes pérdidas y, en ocasiones, pone en peligro la continuidad de la propia empresa. Este problema, se va acrecentando cada día más, en cualquier tipo de empresa y, son las PYMEs, por su la falta de conocimiento del problema en sí y la escasez de recursos metodológicos y técnicos, las empresas más vulnerables. Por todo lo anterior, esta tesis doctoral tiene un doble objetivo. En primer lugar, demostrar la necesidad de contar con un marco de trabajo que, integrado con otros posibles marcos y estándares, sea sencillo de aplicar en distintos tipos y envergaduras de proyectos, y que guíe a las PYMEs en la gestión de proyectos para el desarrollo seguro y posterior mantenimiento de la seguridad de sus servicios de TI. En segundo lugar, cubrir esta necesidad desarrollando un marco de trabajo que ofrezca un modelo de proceso genérico aplicable sobre distintos patrones de proyecto y una librería de activos de seguridad que sirva a las PYMEs de guía durante el proceso de gestión del proyecto para el desarrollo seguro. El modelo de proceso del marco propuesto describe actividades en los tres niveles organizativos de la empresa (estratégico, táctico y operativo). Está basado en el ciclo de mejora continua (PDCA) y en la filosofía Seguridad por Diseño, propuesta por Siemens. Se detallan las prácticas específicas de cada actividad, las entradas, salidas, acciones, roles, KPIs y técnicas aplicables para cada actividad. Estas prácticas específicas pueden aplicarse o no, a criterio del jefe de proyecto y de acuerdo al estado de la empresa y proyecto que se quiera desarrollar, estableciendo así distintos patrones de proceso. Para la validación del marco se han elegido dos PYMEs. La primera del sector servicios y la segunda del sector TIC. El modelo de proceso ha sido aplicado sobre un mismo patrón de proyecto que responde a necesidades comunes a ambas empresas. El patrón de proceso ha sido valorado en los proyectos elegidos en ambas empresas, antes y después de su aplicación. Los resultados del estudio, después de su aplicación en ambas empresas, han permitido la validación del patrón de proceso, en la mejora de la gestión de proyecto para el desarrollo seguro de TI en las PYMEs. ABSTRACT Today a company without any IT service is not conceived, even if it is small either. It presents the challenge for each company to undertake projects to develop or contract IT services that support the different business processes of the company. On the other hand, unless IT services are isolated from whole network, which is virtually impossible at present, there is no service or project, which develops guaranteeing 100% security. So the company handles a duality, develop products / insurance IT services and constant maintenance of their IT services in a safe state. The project management for the development of IT services is addressed, in most companies, using different practices used in other projects and recommended for this purpose by frameworks and standards with greater recognition. Generally, these frameworks include, among its processes, risk management aimed at meeting deadlines, costs and, sometimes, the functionality of the product or service. However, safety issues such as confidentiality, integrity and availability of the product / service, necessary for the project, they are ignored in these practices. Moreover, once the service delivered at the operational level, when a fault on these safety issues arise, ad-hoc solutions are applied. This causes great losses and sometimes threatens the continuity of the company. This problem is adding more every day, in any kind of business and SMEs are, by their lack of knowledge of the problem itself and the lack of methodological and technical resources, the most vulnerable companies. For all these reasons, this thesis has two objectives. Firstly demonstrate the need for a framework that integrated with other possible frameworks and standards, it is simple to apply in different types and wingspans of projects, and to guide SMEs in the management of development projects safely, and subsequent maintenance of the security of their IT services. Secondly meet this need by developing a framework that provides a generic process model applicable to project different patterns and a library of security assets, which serve to guide SMEs in the process of project management for development safe. The process model describes the proposed activities under the three organizational levels of the company (strategic, tactical and operational). It is based on the continuous improvement cycle (PDCA) and Security Design philosophy proposed by Siemens. The specific practices, inputs, outputs, actions, roles, KPIs and techniques applicable to each activity are detailed. These specific practices can be applied or not, at the discretion of the project manager and according to the state of the company and project that the company wants to develop, establishing different patterns of process. Two SMEs have been chosen to validate the frame work. The first of the services sector and the second in the ICT sector. The process model has been applied on the same pattern project that responds to needs common to both companies. The process pattern has been valued at the selected projects in both companies before and after application. The results of the study, after application in both companies have enabled pattern validation process, improving project management for the safe development of IT in SMEs.