Online Dispute Resolution: The Next Phase

Ce texte traite de l’évolution des modes alternatifs de résolution de conflit (MARC) en ligne. L’auteur dresse un historique des différents projets de médiation en ligne en passant par ses « débuts » en 1999 lorsque l’Online Ombuds Office (OOO) fut approché pour l’élaboration d’un système de médiation pour les clients d’eBay, par SquareTrade.com, par les règles de l’ICANN, par Cybersettle et Clicknsettle, etc. Il expose ensuite le courrant que prendra la cybermédiation et le cyberarbitrage dans les années à venir. Ainsi, le médium informatique devient lentement une « quatrième partie » aux discussions et peut venir en aide aux arbitres et aux médiateurs dans la gestion et la communication d’informations. De plus les fonctions d’affichages propres aux ordinateurs, c’est-à-dire la possibilité d’incorporer images, graphiques, plans, etc., devront être mis à l’œuvre par les systèmes de MARC en ligne si ceux-ci sont destinés à prendre de l’expansion dans d’autres domaines que ceux leur étant présentement réservés.

Le capital virtuel : entre compétition, survie et réputation

Les avancées technologiques liées à l’internet ont permis une démocratisation des outils de communication et une transformation des relations interpersonnelles. L’impact de ces changements s’est ressenti autant dans la sphère légitime que dans les marchés criminels. Ces derniers ont migré, au cours des dernières années, vers des plateformes en ligne qui leur permettent de mieux gérer les risques associés avec leurs activités illégales. Cette thèse s’intéresse à l’impact de l’internet sur la criminalité et sur l’adaptation des criminels à cet environnement virtuel. Ces derniers forment maintenant des communautés en ligne et gardent le contact entre eux à l’aide de salles de clavardage et de forums de discussions. Nous nous intéresserons dans cette thèse à trois formes particulières de crime soit la fraude de propriété intellectuelle (la scène des warez), le piratage d’ordinateurs (les botnets) ainsi que la fraude de données personnelles et financières (le carding). Chacune de ces formes de crime sera analysée à l’aide d’un article publié ou présentement en évaluation. L’article sur la scène des warez décrit l'organisation sociale ainsi que la distribution de la reconnaissance dans la communauté des pirates informatiques. Les systèmes de délinquance (Sutherland, 1947) et l’individualisme réseauté (Boase & Wellman, 2006) sont utilisés pour théoriser l'organisation sociale et la distribution de la reconnaissance dans la scène warez. L’article sur les botnets tente de comprendre la distribution de la réputation dans une communauté de criminels. En utilisant les données d’un forum de discussion où des botmasters louent et achètent des biens et services illégaux, cette recherche modélise les facteurs qui permettent d’augmenter le niveau de réputation de certains acteurs. Finalement l’article sur le carding mesure le lien entre la réputation telle que développée par Glückler & Armbrüster (2003) et la performance criminelle. Notre thèse démontre que l’internet a eu un effet transformateur sur la criminalité à six niveaux : 1) l’augmentation de la facilité à trouver des co-criminels; 2) l’augmentation de la compétition entre les criminels; 3) l’augmentation du nombre de victimes; 4) la diminution des risques d’arrestation; 5) l’augmentation du taux de réussite des criminels et; 6) les changements dans l’équilibre entre criminels, victimes et protecteurs. Elle nous permet également de démontrer l’importance de la réputation, le capital virtuel, dans les marchés criminels en ligne.

Practices of Local Social Forums: The Building of Tactical and Cultural Collective Action Repertoires

Since the first edition of the World Social Forum in Porto Alegre, Brazil, 2001, similar initiatives have flourished at the local scales. In the existing literature, local social forums are generally considered to be a natural replication of the world social forums. Beyond the label “social forums,” what do the practices of local social forums specifically entail and what is the meaning of these practices for local activists?I propose a comparison of eight cases situated in two distinct societies (Quebec and France). I use a multi-approach methodology, combining direct observation, focus groups, interviews, and documentary analysis.I show that despite strong national differences, a highly decentralized process, and the strong autonomy of local actors, local social forums share structural characteristics, and the expression “social forum” is associated with ways of doing things that limit the variety of local social forum initiatives: organizers share a common intentionality; the mode of operation of local social forum process and event belong to the same political culture and translate into the same practices; and the outputs of these gatherings are similar in terms of the building of ties. Overall, local social forums are used as tactical and cultural collective action repertoires by actors, redefining the boundaries of social resistance and its practices.

Online Discussions Replacing Tutorials for Large Cohorts - Melanie Ashleigh

This is one of a series of short case studies describing how academic tutors at the University of Southampton have made use of learning technologies to support their students.

Online Discussions for Large Cohorts - Ian Harwood

This is one of a series of short case studies describing how academic tutors at the University of Southampton have made use of learning technologies to support their students.

Les discussions sobre els mètodes. 'Las discusiones sobre los métodos'.

El autor centra la discusión sobre los métodos para enseñar y aprender a leer y escribir en tres niveles o dimensiones : una dimensión técnica, una dimensión educativa y una dimensión política. El artículo comenta los tres niveles y reflexiona entorno a la adecuación de cada aspecto con la metodología elegida por el docente encargado de la difícil tarea de la lectoescritura.

Les discussions sobre els mètodes. 'Las discusiones sobre los métodos'.

El autor centra la discusión sobre los métodos para enseñar y aprender a leer y escribir en tres niveles o dimensiones : una dimensión técnica, una dimensión educativa y una dimensión política. El artículo comenta los tres niveles y reflexiona entorno a la adecuación de cada aspecto con la metodología elegida por el docente encargado de la difícil tarea de la lectoescritura.

Discussions A-Z intermediate : a resource book of speaking activities.

Recurso con actividades destinadas a fomentar el debate entre estudiantes de nivel intermedio. El material consta de veintiséis temas, una para cada letra del alfabeto. La superposición de temas entre las unidades, significa que se puede pasar de una unidad a otra dando a los estudiantes un sentido de continuidad temática. Tiene índice e índice de enlaces.

Discussions that work : task-centred fluency practice.

Este recurso trata de un aspecto particular de la enseñanza del inglés como lengua extranjera: la práctica de la fluidez . Sugiere algunas formas en que los estudiantes pueden ser inducidos a hablar en el aula, utilizando el lenguaje de forma creativa, a propósito, y de forma individual. El vehículo de esa utilización se define, en un sentido muy amplio de la palabra, como la discusión. La primera parte del recurso trata acerca de una serie de elementos que son esenciales para una buena discusión: algunos de ellos son bien conocidos: temas interesantes, trabajo en grupo, juego de roles, mientras que otros han sido relativamente descuidados: la como enfocar la tarea, el proceso de la organización. La segunda parte consta de unos cincuenta ejemplos prácticos que van desde lo más sencillo a lo complejo y, por lo tanto, se pueden usar con una amplia gama de estudiantes, desde la enseñanza elemental hasta la enseñanza secundaria y de adultos.

Assessing participation in online discussion forums : a proposal for multidimensional analysis. 'Evaluación de la participación en foros de discusión online : una propuesta de multianálisis'.

Resumen basado en el de la publicación

Environmental justice and conceptions of the green economy

Green economy has become one of the most fashionable terms in global environmental public policy discussions and forums. Despite this popularity, and its being selected as one of the organizing themes of the United Nations Rio+20 Conference in Brazil, June 2012, its prospects as an effective mobilization tool for global environmental sustainability scholarship and practice remains unclear. A major reason for this is that much like its precursor concepts such as environmental sustainability and sustainable development, green economy is a woolly concept which lends itself to many interpretations. Hence, rather than resolve long-standing controversies, green economy merely reinvigorates existing debates over the visions, actors and policies best suited to secure a more sustainable future for all. In this review article, we aim to fill an important gap in scholarship by suggesting various ways in which green economy may be organized and synthesized as a concept, and especially in terms of its relationship with the idea of social and environmental justice. Accordingly, we offer a systemization of possible interpretations of green economy mapped onto a synthesis of existing typologies of environmental justice. This classification provides the context for future analysis of which, and how, various notions of green economy link with various conceptions of justice.

Parents' experiences of their children's presence in discussions with physicians about leukemia

OBJECTIVE: We aimed to examine parents' views regarding their preadolescent child's presence during discussions about serious illnesses. METHODS: In-depth qualitative interviews with parents of children receiving treatment for acute lymphoblastic leukemia were conducted. Parents were sampled from 6 UK treatment centers. Analysis was informed by the constant comparative method and content analysis. RESULTS: We report on interviews with 53 parents (33 mothers, 20 fathers). Parents acknowledged the benefits of communicating openly with children, but few thought that their child's presence in discussions was straightforwardly desirable. They described how their child's presence restricted their own communication with physicians, made concentrating difficult, and interfered with their efforts to care for their child emotionally. Children's presence was particularly difficult when significant issues were being discussed, including prognoses, adverse results, and certain medical procedures. Parents felt that such discussions posed a potential threat to their child, particularly when they had not first had an opportunity to discuss information with the physician separately from the child. In contrast, separate meetings enabled parents to absorb information and to convey it to their child at an appropriate time and in a reassuring way. Some parents experienced difficulties in accessing separate meetings with physicians. CONCLUSIONS: The difficulties parents described could potentially be addressed by extending, beyond the diagnosis period, the practice of sequencing significant information so that it is communicated to parents in separate meetings before being communicated to the child and by periodically exploring with parents what information would be in each child's interests.

Is the unfolding of the group discussion off-pattern? Improving coordination support in educational forums using mobile devices

A forum is a valuable tool to foster reflection in an in-depth discussion; however, it forces the course mediator to continually pay close attention in order to coordinate learners` activities. Moreover, monitoring a forum is time consuming given that it is impossible to know in advance when new messages are going to be posted. Additionally, a forum may be inactive for a long period and suddenly receive a burst of messages forcing forum mediators to frequently log on in order to know how the discussion is unfolding to intervene whenever it is necessary. Mediators also need to deal with a large amount of messages to identify off-pattern situations. This work presents a piece of action research that investigates how to improve coordination support in a forum using mobile devices for mitigating mediator`s difficulties in following the status of a forum. Based on summarized information extracted from message meta-data, mediators consult visual information summaries on PDAs and receive textual notifications in their mobile phone. This investigation revealed that mediators used the mobile-based coordination support to keep informed on what is taking place within the forum without the need to log on their desktop computer. (C) 2009 Elsevier Ltd. All rights reserved.

Language and interaction in online asynchronous communication in university level English courses

Interaction involves people communicating and reacting to each other. This process is key to the study of discourse, but it is not easy to study systematically how interaction takes place in a specific communicative event, or how it is typically performed over a series of repeated communicative events. However, with a written record of the interaction, it becomes possible to study the process in some detail. This thesis investigates interaction through asynchronous written discussion forums in a computer-mediated learning environment. In particular, this study investigates pragmatic aspects of the communicative event which the asynchronous online discussions comprise. The first case study examines response patterns to messages by looking at the content of initial messages and responses, in order to determine the extent to which characteristics of the messages themselves or other situational factors affect the interaction. The second study examines in what ways participants use a range of discourse devices, including formulaic politeness, humour and supportive feedback as community building strategies in the interaction. The third study investigates the role of the subject line of messages in the interaction, for example by examining how participants choose different types of subject lines for different types of messages. The fourth study examines to what extent features serving a deictic function are drawn on in the interaction and then compares the findings to both oral conversation and formal academic discourse. The overall findings show a complex communicative situation shaped by the medium itself, type of activity, the academic discipline and topic of discussion and by the social and cultural aspects of tertiary education in an online learning environment. In addition, the findings may also provide evidence of learning.