Divergência entre prática e recomendações para modelos de atuação do PMO : o caso de uma empresa de grande porte do setor industrial

Neste trabalho, o objetivo é identificar, a partir da análise de um estudo de caso, quais são as principais divergências encontradas quando se compara o que a teoria preconiza como o escopo e a abordagem dos Project Management Offices - PMOs e o que acontece na prática, no que diz respeito à real atuação destas estruturas. O tema pode ser considerado relevante devido ao fato de fornecer uma melhor compreensão sobre como as estruturas de PMO realmente atuam, principalmente no que diz respeito ao escopo, isto é, se o PMO é um Programa-Projeto, um PMO Departamental ou um PMO Corporativo e relativamente a sua amplitude, ou seja, se sua atuação é operacional, tática ou estratégica. Para este estudo foi utilizada a metodologia qualitativa, por meio da abordagem de estudo de caso. Foi selecionada uma empresa de grande porte do setor de manufatura não estruturada por projeto para avaliação. A empresa do estudo de caso possui uma estrutura organizacional complexa que possibilita um estudo abrangente. A atuação dos PMOs do estudo de caso foi discutida à luz da revisão de literatura e levando-se em conta, também, as informações colhidas a partir da observação participante. Os resultados deste trabalho permitem concluir que o pressuposto defendido, que é a existência de divergências entre o que a teoria preconiza como escopo e abordagem do PMO e a real atuação dos PMOs, foi confirmado através do estudo de caso; além disso, não existe relação de causalidade clara entre o escopo de atuação dos PMOs e sua posição hierárquica dentro da empresa; e não existe uma atuação padrão destas estruturas, quando comparadas às funções que elas exercem. Por fim, são apresentadas recomendações relativas ao estudo de caso realizado, ou seja, é importante realizar um estudo multicasos entre ao menos uma empresa não estruturada por projeto e outra estruturada por projeto e comparar a atuação dos seus PMOs para melhor compreensão do tema, incluir mais stakeholders no grupo de entrevistados dentro do estudo de caso, realizar um survey com várias empresas de vários segmentos dentro do território nacional e um possível estudo onde seja verificado se tipologias diferentes de estruturas organizacionais podem afetar a atuação práticas dos PMOs.

Contribuições do Seis Sigma: estudos de caso em multinacionais

A literatura sugere que o Seis Sigma trouxe contribuições sob vários aspectos, tanto no âmbito da gestão da qualidade como também da gestão estratégica. No entanto, ainda há certa escassez de informações sobre esse assunto no cenário organizacional brasileiro. Este artigo visa reduzir essa carência da literatura, mostrando uma visão prática sobre as contribuições decorrentes dos investimentos no Seis Sigma para empresas do Brasil. A relevância de requisitos essenciais - como conceito de qualidade; combinação das abordagens estatística e estratégica; sistematização metodológica; formação de especialistas; e gestão de projetos - é discutida tanto em âmbito teórico-conceitual como prático. O método do estudo de caso foi aplicado para obter o embasamento empírico da pesquisa. Os investimentos no Seis Sigma feitos por duas subsidiárias brasileiras de empresas multinacionais norte-americanas (uma de manufatura e uma de serviços) são apresentados e reforçam a relevância dos requisitos supracitados.

Diagnostic de securite d'une entreprise bresilienne a partir de l'analyse des accidents du travail par la methode de l'arbre des causes

We present here the results of a study of 21 work-related accidents that occurred in a Brazilian manufacturing company. The aim was to assess the safety level of the company to improve its work accident prevention policy. In the last 6 months of 1992 and 1993, all accidents resulting in 15 days' absence from work, reported for social security purposes, were analyzed using the INRS causal tree method (ADC) and a questionnaire completed on site. Potential risk factors for accidents were identified based on the specific factors highlighted by the ADC. More universal trees were also compiled for the safety assessment. Three hundred and thirty specific accident factors were recorded (man of 15.71 per accident). This is consistent with there being multiple causes of accidents rather than the assertion of Brazilian business safety departments that accidents are due to 'dangerous' or 'unsafe' behavior. Introducing the idea of culpability into accidents prevents the implementation of an appropriate information feedback process, essential for effective prevention. However, the large number of accidents related to 'material' (78%) and 'environment' (70%) indicates that working conditions are poor. This shows that the technical risks, mostly due to unsafe machinery and equipment are not being dealt with. Seventy-five potential accident factors were identified. Of these, 35% were 'organizational', a high proportion for the company studied. Improvisation occurs at all levels, particularly at the organizational level. This is, thus a major determinant for entire series of, if not most, accident situations. The poor condition of equipment also plays a major role in accidents. The effects of poor equipment on safety exacerbate the organizational shortcomings. The company's safety intervention policy should improve the management of human resources (rules designating particular workers for particular workstations; instructions for the safe operation of machines and equipment; training of operators, etc.) and introduce programs to detect risks and to improve the safety of machines and equipment. We also recommend the establishment of a program to follow the results of any preventive measures adopted.

Diagnostic de sécurité d’une entreprise brésilienne à partir de l’analyse des accidents du travail par la méthode de l’arbre des causes

We present here the results of a study of 21 work-related accidents that occurred in a Brazilian manufacturing company. The aim was to assess the safety level of the company to improve its work accident prevention policy. In the last 6 months of 1992 and 1993, all accidents resulting in 15 days' absence from work, reported for social security purposes, were analyzed using the INRS causal tree method (ADC) and a questionnaire completed on site. Potential risk factors for accidents were identified based on the specific factors highlighted by the ADC. More universal trees were also compiled for the safety assessment. Three hundred and thirty specific accident factors were recorded (mean of 15.71 per accident). This is consistent with there being multiple causes of accidents rather than the assertion of Brazilian business safety departments that accidents are due to dangerous or unsafe behavior. Introducing the idea of culpability into accidents prevents the implementation of an appropriate information feedback process, essential for effective prevention. However, the large number of accidents related to material (78%) and environment (70%) indicates that working conditions are poor. This shows that the technical risks, mostly due to unsafe machinery and equipment are not being dealt with. Seventy-five potential accident factors were identified. Of these, 35% were organizational, a high proportion for the company studied. Improvisation occurs at all levels, particularly at the organizational level. This is thus a major determinant for entire series of, if not most, accident situations. The poor condition of equipment also plays a major role in accidents. The effects of poor equipment on safety exacerbate the organizational shortcomings. The company's safety intervention policy should improve the management of human resources (rules designating particular workers for particular workstations; instructions for the safe operation of machines and equipment; training of operators, etc.) and introduce programs to detect risks and to improve the safety of machines and equipment. We also recommend the establishment of a program to follow the results of any preventive measures adopted.

Avaliação das propriedades mecânicas e da microestrutura de aços dissimilares ABNT 8620 e ABNT 6655 LN 28 soldados com arco pulsado com diferentes temperaturas de pré-aquecimento e tipos de tecimento

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Gestão do comportamento informacional apoiada na cultura organizacional e em modelos mentais

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Analise técnica e econômica para seleção de sistemas de cogeração em ciclo combinado

Pós-graduação em Engenharia Mecânica - FEG

Gerenciamento do risco sanitário hospitalar na área de tecnovigilância: análise retrospectiva e prospectiva das notificações de queixas técnicas, incidentes e eventos adversos relacionados ao uso de equipamentos, materiais médico-hospitalares e kits diagnósticos no Hospital das Clínicas da Faculdade de Medicina de Botucatu-UNESP

Pós-graduação em Bases Gerais da Cirurgia - FMB

A influência da temperatura de pré-aquecimento e tecimento na microestrutura e propriedades mecânicas na soldagem MIG/MAG robotizada de aços SAE 8620 com ABNT LN28

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

The Amplifier - v. 2, no. 12

In this issue...Copper Guards, Vegas Club, Marcus Daly, Military Ball, Sigma RHO, Jersey Standard Oil, Joy Manufacturing Company, Smith Act, Dave Shepard

Fiabilidad de minimodulos de silicio

El objetivo de este Proyecto Final de Carrera es la realización de un ensayo de fiabilidad de componentes electrónicos, más concretamente de Minimódulos de Silicio, con el fin de estudiar su comportamiento a lo largo del tiempo de vida. Debido a la larga duración de los Minimódulos de Silicio , un ensayo de este tipo podría durar años, por lo que es necesario realizar un ensayo acelerado que acorte significativamente el tiempo del experimento, para ello, han de someterse a esfuerzos mayores que en condiciones normales de funcionamiento. A día de hoy, los Minimódulos de silicio, que conocemos como placas solares fotovoltaicas, se usan en infinidad de dispositivos debido a las múltiples ventajas que conllevan. La principal ventaja es poder llevar electricidad a cualquier parte del planeta sin necesidad de tener que hacer unas elevadas inversiones. Esta electricidad proviene de una fuente de energía inagotable y nada contaminante, con lo que ayudamos a mantener el equilibrio del planeta. La mayoría de las veces estas placas solares fotovoltaicas se usan en el exterior, soportando cambios de temperatura y de humedad elevados, de ahí, la importancia de realizar ensayos de fiabilidad, que muestren sus posibles causas de fallo, los efectos que producen estos fallos y los aspectos de diseño, fabricación y mantenimiento que puedan afectarles. Los Minimódulos de silicio utilizados en este proyecto son el modelo MC-SP0.8-NF-GCS de la empresa fabricante Multicomp. Para realizar el Proyecto hubiéramos necesitado una cámara climática que simulara unas condiciones ambientales determinadas, pero debido a la dificultad de iluminar el módulo dentro de la cámara climática hemos desarrollado un nuevo sistema de ensayos acelerados en temperatura. El nuevo sistema de ensayos acelerados consiste en: •Colocar los módulos fotovoltaicos en el laboratorio con un foco de 500W que irradia lo equivalente al sol. •Los tres módulos trabajarán a tres temperaturas diferentes para simular condiciones ambientales distintas, concretamente a 60°C, 72°C y 84°C. •Mediante un sistema automático de medida diseñado en LabVIEW, de manera simultánea tomará medidas de tensión en las tres placas y estudiaremos el grado degradación en cada placa. Se analizaran los resultados obtenido de cada una de las medidas y se realizará un estudio de fiabilidad y del proceso de degradación sufrido por los Minimódulos de silicio. Este PFC se puede dividir en las siguientes fases de trabajo siendo el ensayo la parte más larga en el tiempo: •Búsqueda de bibliografía documentación y normas aplicables. •Familiarización con los equipos y software, estudiando el manejo del software que viene con el Multímetro Keithley 2601 y el programa LabVIEW. •Desarrollo del hardware y sistemas necesarios para la realización del ensayo. •Montaje del ensayo •Realización del ensayo. •Análisis de resultados. ABSTRACT. The objective of this Final Project is conducting a test reliability of electronic components, more specifically Silicon minimodules, in order to study their behavior throughout the life span. Due to the long duration of Silicon minimodules a test like this could take years, so it is necessary to perform an accelerated significantly shorten the time of the experiment, testing for it, should be subjected to greater efforts than in normal operating. Today, the mini-modules, silicon is known as photovoltaic solar panels are used in a multitude of devices due to the many advantages they bring. The main advantage is to bring electricity to anywhere in the world without having to make high investments. This electricity comes from an inexhaustible source of energy and no pollution, thus helping to maintain the balance of the planet. Most of the time these solar photovoltaic panels are used on the outside, enduring changes in temperature and high humidity, hence, the importance of reliability testing, showing the possible causes of failure, the effects produced by these faults and aspects of design, manufacturing and maintenance that may affect them. The silicon mini-modules used in this project are the MC-SP0.8-NF-GCS model Multicomp manufacturing company. To realize the project we would have needed a climatic chamber to simulate specific environmental conditions, but due to the difficulty of illuminating the module in the climate chamber we have developed a new system of accelerated tests in temperature. The new system is accelerated tests: •Place the PV modules in the laboratory with a focus on the equivalent 500W radiating sun. •The three modules work at three different temperatures to simulate different environmental conditions, namely at 60 °C, 72 °C and 84 °C. •Automatic measurement system designed in LabVIEW, simultaneous voltage measurements taken at the three plates and study the degradation degree in each plate. The results obtained from each of the measurements and a feasibility study and degradation suffered by the silicon is performed minimodules were analyzed. This PFC can be divided into the following phases of the test work the longest part being overtime: •Literature search and documentation standards. •Familiarization with equipment and software, studying management software that comes with the Keithley 2601 multimeter and the LabVIEW program. •Development of hardware and systems necessary for the conduct of the trial. •Experiment setup •Carrying out the experiment. •Analysis of results.

Application of user-centered design in the development of an atomated/assisted testing system for self-service devices

Automated Teller Machines (ATMs) are sensitive self-service systems that require important investments in security and testing. ATM certifications are testing processes for machines that integrate software components from different vendors and are performed before their deployment for public use. This project was originated from the need of optimization of the certification process in an ATM manufacturing company. The process identifies compatibility problems between software components through testing. It is composed by a huge number of manual user tasks that makes the process very expensive and error-prone. Moreover, it is not possible to fully automate the process as it requires human intervention for manipulating ATM peripherals. This project presented important challenges for the development team. First, this is a critical process, as all the ATM operations rely on the software under test. Second, the context of use of ATMs applications is vastly different from ordinary software. Third, ATMs’ useful lifetime is beyond 15 years and both new and old models need to be supported. Fourth, the know-how for efficient testing depends on each specialist and it is not explicitly documented. Fifth, the huge number of tests and their importance implies the need for user efficiency and accuracy. All these factors led us conclude that besides the technical challenges, the usability of the intended software solution was critical for the project success. This business context is the motivation of this Master Thesis project. Our proposal focused in the development process applied. By combining user-centered design (UCD) with agile development we ensured both the high priority of usability and the early mitigation of software development risks caused by all the technology constraints. We performed 23 development iterations and finally we were able to provide a working solution on time according to users’ expectations. The evaluation of the project was carried out through usability tests, where 4 real users participated in different tests in the real context of use. The results were positive, according to different metrics: error rate, efficiency, effectiveness, and user satisfaction. We discuss the problems found, the benefits and the lessons learned in the process. Finally, we measured the expected project benefits by comparing the effort required by the current and the new process (once the new software tool is adopted). The savings corresponded to 40% less effort (man-hours) per certification. Future work includes additional evaluation of product usability in a real scenario (with customers) and the measuring of benefits in terms of quality improvement.

Report of the treasurer of the Committee of Relief for the Sufferers by the Fall of the Pemberton Mill, in Lawrence, Mass, on the 10th of January, 1860

Signed, p. 19: Charles S. Storrow.

Material for lantern slides on wood preservation /

The plates are accompanied by a covering letter (6 l. at beginning) dated Oct. 11, 1919, from the compiler to Professor E.E. King of the University of Illinois, who had requested the material.

Multistage vehicle certification. Final report.

National Highway Traffic Safety Administration, Washington, D.C.