2014 Ukraine crisis – Implications for corporate crisis management

In the late year 2013 events started to unfold in Ukraine’s capital city Kiev that would change the political and economic environment of the EU and Russia. The tension had been building for years between the two parties with Ukraine in the middle and during 2014 the tension blew up and events started to escalate into a crisis, which we now know as the 2014 Ukraine crisis. The crisis would include political, economic, and even military actions by all the parties involved with Ukraine slipping close to civil war. Both political and economic hardships followed for others as well with both the EU and Russia placing heavy political and economic sanctions on each other. Most notably in terms of this paper, the Russian federation placed total import embargo sanctions on food imports from the EU and some other countries. This meant that a Finnish dairy company, Valio, had to engage in corporate crisis management as almost a fifth of its total revenue was cut in a heartbeat. Valio had been prepared for some kind of complications with their Russian market as events started to unfold in Ukraine in the beginning of 2014 but never did they suspect that a complete shutdown of the Russian market would follow. The company is still recovering after more than a year after the sanctions were posed and have not been able to supplement the lost revenue streams. This research is a qualitative research aiming to find answers to the main questions: 1) What is the 2014 Ukraine crisis and what kind of special implications does it have and 2) How did the crisis affect Valio and how did Valio fare in its crisis management efforts. The data has been collected both from secondary document sources and primary sources. The main findings of this research are that the political and economic environment of the EU and Russia has gone through a profound change during the years 2013-2015. The companies and governments should re-evaluate what kind of environment they are now facing and what kinds of risks the new situation poses. This also calls for a deep academic analysis from the academic community. In corporate crisis management of Valio the main findings are that the former literature has looked into crisis management as one-time occurrence but the new crises and global events would call for a more on-going crisis analysis and active crisis management. Thus, corporate crisis management should be viewed as a cycle. Valio specifically handled the situation surprisingly well, considering that their revenue was indeed cut by a fifth. The main aspects of crisis management, which Valio did not handle as well, concern the learning curve of crisis management. They could be doing more in order to prepare for future crises better by learning from this experience. The situation is then still on-going in the autumn 2015 both in Ukraine and within Valio.

Hallitustoiminnan erityispiirteet Etelä-Karjalan alueella toimivissa pk-yrityksissä

Teollisuuden rakennemuutoksen myötä pk-yrityskanta on Etelä-Karjalan alueen elinvoimaisuudelle tärkeämpi kuin koskaan. Kehittyäkseen pienistä keskikokoisiksi yritykset tarvitsevat lisää osaamista paitsi johtoon myös hallituksiinsa. Tähän selvitykseen on koottu Pk-yritysten hallitustoiminta Etelä-Karjalassa -hankkeen tuloksia. Hanketta rahoittivat Euroopan sosiaalirahasto ja Hämeen ELY-keskus ja se toteutettiin Lappeenrannan teknillisen yliopiston toimesta vuosien 2014-2015 aikana. Hankkeen keskeisenä tavoitteena oli vahvistaa Etelä-Karjalassa sijaitsevien pk-kokoluokan yritysten hallitustyötä ja hallitusten hyödyntämismahdollisuuksia sekä lisätä pk-yrityksissä toimivien hallitusjäsenten osaamista pk-yritysten hallitusjäseniltä vaadittavista taidoista ja osaamisalueista. Hankkeen toisena tavoitteena oli selvittää Suomessa toimivien venäläisomisteisten yritysten hallitustoiminnan erityispiirteitä. Hankkeen aikana toteutettiin koulutuksia ja työpajatoimintaa sekä laadittiin kaksi julkaisua. Hankkeen tiedonkeruu tapahtui haastattelemalla ja työpajatoiminnan kautta syksyn 2014 ja kevään 2015 aikana. Hankkeen tuloksina syntyi käsillä oleva selvitys hallitustoiminnan erityispiirteistä suomalaisissa ja venäläisissä Etelä-Karjalan alueella toimivissa pk-yrityksissä sekä suomalaisten pk-yritysten hallitustoiminnan erityispiirteisiin keskittyvä tiivistelmä. Hankkeeseen osallistui Etelä-Karjalan alueella toimivia pk-yrittäjiä, hallituksenjäseniä, yrityksiä tukevia toimijoita ja erilaisten sidosryhmien edustajia. Lappeenrannan teknillisen yliopiston hankepartnereina toimivat Etelä-Karjalan Hallituspartnerit ry, Etelä-Karjalan Yrittäjät ry sekä Etelä-Karjalan Kauppakamari.

A map or chart of the Gulfs of Finland and Livonia with their respective ports and harbours, together with a large Plan of Kroonstad and St. Petersburg, taken from an original drawing lately sent from St. Petersburg

Sold by M. Senex at the Globe over against St. Dunstans Church in Fleetstreet London.

Suomalaisen PK-yrityksen etabloitumisen kompleksisuus Venäjälle

Tässä diplomityössä perehdytään suomalaisten pk - yritysten kansainvälistymisen kompleksisuuteen Venäjälle. Tutkimuksen pääkohderyhmänä ovat Etelä-Karjalaiset kone – ja metallialan pienet ja keskisuuret yritykset. Tutkimuksessa selvitettiin myös Pietarin alueen suurten metalliyritysten etabloitumishalukkuutta Suomeen. Työn tavoitteena on tuottaa informaatiota kansainvälisen liiketoiminnan päätöksenteon tueksi. Työn tarkoituksena on myös selvittää lukijalle kansainvälistymiseen liittyvän kompleksisuuden ja yrityksen resurssien välistä yhteyttä. Työn yhtenä tuotoksena luotiin yksinkertainen malli, joka omalta osaltaan selittää haastavalle liiketoiminta-alueelle etabloitumista tavoittelevan yrityksen kokemaa kompleksisuutta ja sen yhteyttä yrityksen resursseihin.

Development of internet-based value added services in housing estate business in Russia

Value added services are becoming increasingly popular as they increase the perceived value of the core product and can be a strong method of attracting customers and motivating them to make a choice. The purpose of this research is to develop internet-based value added services for housing estate business in Russia. The research is a case study of Russian housing estate market utilising a triangulation of methods for better results. For the qualitative data analysis, 7 interviews with heads of regional departments of construction companies from different regions of Russia were conducted. For the quantitative data analysis, a survey of 128 inhabitants of Saint-Petersburg housing estates was held. Factor analysis and descriptive statistics including cross-tabulations and chi-square tests for significance were used to analyse the results. In this study, a list 19 value added services that can be provided through online platforms in housing estate market was developed. These services fall into three big groups: social networking services, compulsory and additional services. Additionally, the question of monetisation of online platforms in housing estate market was discussed and three business models were suggested.

Consumer Behavior in Mortgage Market: Evidence from Russia

The purpose of this master thesis is to identify behavioral patterns of potential borrower in mortgage market in crisis conditions and to link mortgage products available on Russian market with potential borrowers segments in dependence of detected patterns. Empirical results achieved through 172 answers of potential borrowers allowed to classify them in four groups in dependence of respondent perceptions about mortgage and future. On the basis of literature review and currently state of Russian mortgage market particular mortgage products were suggested to each of four clusters of potential borrowers. Then, recommendations for Russian banks how to apply received results were developed. Current master thesis has strong both academic and managerial contributions. It it adds significant value to existing consumer behavior studies; and provides practical recommendations for Russian banks how to understand mortgage borrower behavior in order to increase trust to mortgage among population.

Investigation of the applicability of LVDC microgrids in utility distribution in Russia

The research towards efficient, reliable and environmental-friendly power supply solutions is producing growing interest to the “Smart Grid” approach for the development of the electricity networks and managing the increasing energy consumption. One of the novel approaches is an LVDC microgrid. The purpose of the research is to analyze the possibilities for the implementation of LVDC microgrids in public distribution networks in Russia. The research contains the analysis of the modern Russian electric power industry, electricity market, electricity distribution business, regulatory framework and standardization, related to the implementation of LVDC microgrid concept. For the purpose of the economic feasibility estimation, a theoretical case study for comparing low voltage AC and medium voltage AC with LVDC microgrid solutions for a small settlement in Russia is presented. The results of the market and regulatory framework analysis along with the economic comparison of AC and DC solutions show that implementation of the LVDC microgrid concept in Russia is possible and can be economically feasible. From the electric power industry and regulatory framework point of view, there are no serious obstacles for the LVDC microgrids in Russian distribution networks. However, the most suitable use cases at the moment are expected to be found in the electrification of remote settlements, which are isolated from the Unified Energy System of Russia.

Business modeling in turbulent environments

This study presents an agile tool set for the business modeling in companies, entering the turbulent environment. The study’s aim is to explore business modeling techniques and their tooling by utilizing a case study of a Finnish media monitoring company, expanding to the Russian market. This work proposes a tailored “two-approach” of business modeling development that analyzes both the past and future conditions of two key factors of business modeling for companies – internal and external environments. The study explores a case company by investigating the benefits and disadvantages of firm’s present business modeling tools, developing a new tooling and applying it to the case company. Among primary data utilization, such as interviews with media monitoring industry analysts and representatives of the competing companies, and academic experts, study leans up on the comprehensive analysis of Russian media monitoring niche and its players. This study benefits the business modeling research area and combines traditional analysis tools, such as market, PESTLE and competitor analyses, in a systemic manner, with the business modeling techniques. This transformation proceeds through applying of the integrated scenario, heat map and critical design issues’ analyses in the societal, industrial and competitive context of turbulent environments. The practical outcome of this approach is the development of agile business modeling tool set, customizable by company’s requirements.

The Bee

Newspaper reporting on contemporary events of the wars in North America and Europe including the Battle of Queenston Heights and the death of Isaac Brock. News items include: Page 1: Sheaffe announcement regulating the sale of alcohol in Niagara; Myers announcement asking citizens for the return of American muskets recovered from the battle at Queenston; local notices on business claims and education; want ads for wood, straw, flour and pork for military use; announcement by the Prince Regent in Council putting an embargo on American ships. Page 2: release of American prisoners captured at Queenston; results of a battle by Riga, Latvia the French army under MacDonald against Russia; address of Emperor Alexander I of Russia to troops on declaring war on France; news of the British Navy; mediation between Spain and South American colonies; the security of Canadian properties in wartime; American ships leaving Britain with licenses. Page 3: American ships leaving Britain with licenses; Russian General Platoff’s (Platov) victory over Polish Uhlans; Battle of Salamanca with Lord Wellington. Page 4: report on the Battle of Queenston Heights and the death of Isaac Brock.

A tale of two childhoods : the virtual child and the real child in Romania, 1970s and 1980s

This thesis deals with the everyday use of propaganda in Romania, between 1971 and 1989. It explores the way in which the propaganda discourse of the Romanian Communist Party was disseminated through popular culture artifacts targeting children: Pioneers' magazines, textbooks, Almanacs and moralizing stories. These artifacts configured the image of a model child, whose preoccupations complied with the requirements of the Romanian Communist Party and communicated a set of recommended practices, to be followed by Romanian children. At the same time, the thesis incorporates the response of the actual children to these desirable practices, and implicitly, their response to state propaganda.

Message from the President of the United States, transmitting a report of the Secretary of State, in obedience to a resolution of the thirteenth inst.

Full Title: 47. Message from the President of the United States, transmitting a report of the Secretary of State, in obedience to a resolution of the thirteenth inst. "requesting the President to lay before this House such documents relative to the Russian mediation as in his opinion it may not be improper to communicate." United States,13th Congress, 2d session, 1813-1814. House. Doc. no. 35. January 18, 1814. Ordered to lie on the table. One letter in French with English translation Printed by Roger C. Weightman

La Russie souterraine : l'émergence de l'iconographie révolutionnaire russe (1855-1917)

La présente thèse étudie la production et la consommation d’images par les révolutionnaires russes avant 1917. L’auteur soutient que l’iconographie révolutionnaire russe émane d’un long processus au cours duquel les révolutionnaires se sont appropriés et ont subverti certaines images et stratégies visuelles, ainsi que leurs moyens de production, déjà disponibles au sein de la culture qu’ils avaient entrepris de transformer. Cette appropriation est comprise comme une tentative d'insuffler une cohérence idéologique à un mouvement révolutionnaire en émergence et, ce faisant, en proie à une relative désorganisation. L’auteur montre comment l’usage de portraits et de stéréotypes visuels joua un rôle important dans la construction de l’identité et de la conscience révolutionnaires, d’une part, et comment un certain imaginaire révolutionnaire fut cristallisé dans la culture visuelle contemporaine, d’autre part.

Des pacifistes israéliens : contextualisation sociohistorique de l’émergence des camps de la paix achkenazim et haredim (1881-2009)

Facile de discourir sur la paix ; complexe, par contre, d’évaluer si paroles et gestes y contribuent vraiment. De manière critique, ce mémoire cherche à contextualiser l’émergence de la nation israélienne de 1881 à 1948, de même qu’un certain nombre de forces pacifistes juives, religieuses comme séculières, sionistes comme anti-sionistes, que cette société a engendrées ou provoquées de la fin du XIXe siècle à aujourd’hui. Dans un premier temps, quatre stratégies utilisées pour construire l’État juif sont explorées : la voie pratique (l’établissement de mochavot, kibboutzim et mochavim), la voie diplomatique (le lobbying de Herzl et Weizmann), la voie sociopolitique (la formation de syndicats, de l’Agence juive et du Va’ad Leoumi) et enfin la voie militaire (la mise sur pied d’organisations paramilitaires telles la Hagana, l’Irgoun, le Lehi et le Palmah). Cette exploration permet de mieux camper le problème de la légalité et de la légitimité des nations palestinienne et israélienne. Dans un deuxième temps, une approche conceptuelle et une approche empirique sont combinées pour mieux comprendre ce qu’est un camp de la paix. L’exploration conceptuelle remet en question les critères qu’utilisent certains chercheurs afin d’identifier si une organisation contribue, ou non, à la construction de la paix. L’exploration empirique trace les contours de deux camps de la paix israéliens : les militants de la gauche séculière achkenazi (un pacifisme qui a émergé dans les années 1970) et les religieux haredim (un pacifisme opposé à l’idéologie sioniste dès ses débuts). Ce survol permet de saisir que tout système de croyances peut provoquer la guerre autant que la paix. La conclusion discute des défis du dialogue intercivilisationnel, des défis tant intranationaux (l’harmonie sociale israélienne entre les juifs achkenazim, mizrahim, russes, éthiopiens, etc.) qu’internationaux (la paix entre les Palestiniens et les Israéliens).