From Customer-Oriented Strategy to Organizational Financial Performance: The Role of Human Resource Management and Customer-Linking Capability

Drawing on the organizational capabilities literature, the authors developed and tested a model of how supportive human resource management (HRM) improved firms’ financial performance perceived by marketing managers through fostering the implementation of a customer-oriented strategy. Customer-linking capability, which is the capability in managing close customer relationships, indicated the implementation of the customer-oriented strategy. Data collected from two emerging economies – China and Hungary –established that supportive HRM partially mediated the relationship between customer-oriented strategy and customer-linking capability. Customer-linking capability further explained how supportive HRM contributed to perceived financial performance. This study explicates the implication of customer-oriented strategy for HRM and reveals the
importance of HRM in strategy implementation. It also sheds some light on the ‘black box’ between HRM and performance. While making important contributions to the field of strategy, HRM and marketing, this study also offers useful practical implications.

The pervasiveness and trajectory of methodological choices: A 20 year review of human resource management research

This paper examines the methodological choices of researchers studying the HR practices–outcome relationship via a content analysis of 281 studies published across the last twenty years. The prevalence and trajectory of change over time are reported for a wide range of methodological choices relevant to internal, external, construct, and statistical conclusion validity. While the results indicate a high incidence of potentially problematic cross-sectional, single informant, and single level designs, they also reveal significant improvements over time across many validity relevant methodological choices. This broad based improvement in the methodological underpinnings of HR research suggests that researchers and practitioners can view the findings reported in the HR literature with increasing confidence. Directions for future research are provided.

Evaluating Document Retrieval Methods for Resource Selection in Clustered P2P IR

Resource Selection (or Query Routing) is an important step in P2P IR. Though analogous to document retrieval in the sense of choosing a relevant subset of resources, resource selection methods have evolved independently from those for document retrieval. Among the reasons for such divergence is that document retrieval targets scenarios where underlying resources are semantically homogeneous, whereas peers would manage diverse content. We observe that semantic heterogeneity is mitigated in the clustered 2-tier P2P IR architecture resource selection layer by way of usage of clustering, and posit that this necessitates a re-look at the applicability of document retrieval methods for resource selection within such a framework. This paper empirically benchmarks document retrieval models against the state-of-the-art resource selection models for the problem of resource selection in the clustered P2P IR architecture, using classical IR evaluation metrics. Our benchmarking study illustrates that document retrieval models significantly outperform other methods for the task of resource selection in the clustered P2P IR architecture. This indicates that clustered P2P IR framework can exploit advancements in document retrieval methods to deliver corresponding improvements in resource selection, indicating potential convergence of these fields for the clustered P2P IR architecture.

Application of low temperature plasmas for restoration/conservation of archaeological objects

The low-temperature low-pressure hydrogen based plasmas were used to study the influence of processes and discharge conditions on corrosion removal. The capacitive coupled RF discharge in the continuous or pulsed regime was used at operating pressure of 100-200 Pa. Plasma treatment was monitored by optical emission spectroscopy. To be able to study influence of various process parameters, the model corroded samples with and without sandy incrustation were prepared. The SEM-EDX analyzes were carried out to verify corrosion removal efficiency. Experimental conditions were optimized for the selected most frequent materials of original metallic archaeological objects (iron, bronze, copper, and brass). Chlorides removal is based on hydrogen ion reactions while oxides are removed mainly by neutral species interactions. A special focus was kept for the samples temperature because it was necessary to avoid any metallographic changes in the material structure. The application of higher power pulsed regime with low duty cycle seems be the best treatment regime. The low pressure hydrogen plasma is not applicable for objects with a very broken structure or for nonmetallic objects due to the non-uniform heat stress. Due to this fact, the new developed plasmas generated in liquids were applied on selected original archaeological glass materials.

Monitoring and conservation of the largest loggerhead turtle (Caretta caretta) nesting population in Africa: successes and challenges.

[EN] The Republic of Cape Verde is situated about 500 km off the coast of Senegal, West Africa. The islands of Sal, Boa Vista and Maio constitute the Eastern group and harbour the most important nesting beaches for loggerhead turtles in the Archipelago. During 1998-2004 nesting seasons, fieldwork has been focused on the eastern beaches of Boa Vista and, occasionally, in other beaches of Boa Vista and in the islands of Maio, Sal and Santa Luzia. The main study area includes a total extension of 3.1 km of suitable nesting beaches. All through these years, a tagging program has been carried out, alongside recording of biological data and monitoring of nests.

Efforts to increase the participation of local communities in the conservation of the endangered loggerhead population of Cape Verde

[EN] The loggerhead population of Cape Verde is one of the most important in the world. Several islands from this archipelago capture nesting females for human consumption. This a widespread practice in the local population that can be killing more than 25% of nesting females every year. This activity is not relevant for the general economy of the country but can be important for some families.

Do Psychosocial Interventions Improve Quality of Life and Wellbeing in Adults with Neuromuscular Disorders? A Systematic Review and Narrative Synthesis

Background: Quality of life and well-being are frequently restricted in adults with neuromuscular disorders. As such, identification of appropriate interventions is imperative. Objective: The objective of this paper was to systematically review and critically appraise quantitative studies (RCTs, controlled trials and cohort studies) of psychosocial interventions designed to improve quality of life and well-being in adults with neuromuscular disorders. Method: A systematic review of the published and unpublished literature was conducted. Studies meeting inclusion criteria were appraised using a validated quality assessment tool and results presented in a narrative synthesis. Results: Out of 3,136 studies identified, ten studies met criteria for inclusion within the review. Included studies comprised a range of interventions including: cognitive behavioural therapy, dignity therapy, hypnosis, expressive disclosure, gratitude lists, group psychoeducation and psychologically informed rehabilitation. Five of the interventions were for patients with Amyotrophic Lateral Sclerosis (ALS). The remainder were for patients with post-polio syndrome, muscular dystrophies and mixed disorders, such as Charcot-Marie-Tooth disease, myasthenia gravis and myotonic dystrophy. Across varied interventions and neuromuscular disorders, seven studies reported a short-term beneficial effect of intervention on quality of life and well-being. Whilst such findings are encouraging, widespread issues with the methodological quality of these studies significantly compromised the results. Conclusion: There is no strong evidence that psychosocial interventions improve quality of life and well-being in adults with neuromuscular disorders, due to a paucity of high quality research in this field. Multi-site, randomised controlled trials with active controls, standardised outcome measurement and longer term follow-ups are urgently required.

Evaluating the conservation of graffiti based on cultural significance.

Purpose – Graffiti, both ancient and contemporary, could be argued to be significant and therefore worthy of protection. Attaching value is, however, subjective with no specific method being solely utilised for evaluating these items. The purpose of this paper to help those who are attempting to evaluate the merit of graffiti to do so, by determining “cultural significance”, which is a widely adopted concept for attaching value to the historic built environment. The current Scottish system utilised to assess “cultural significance” is the Scottish Historic Environment Policy (SHEP) which shares many common features with other determinants of cultural significance in different countries. The SHEP document, as with other systems, could however be criticised for being insufficiently sensitive to enable the evaluation of historic graffiti due, in part, to the subjective nature of determination of aesthetic value. Design/methodology/approach – A review of literature is followed by consideration of case studies taken from a variety of historical and geographical contexts. The majority of examples of graffiti included in this paper have been selected for their relative high profile, previous academic study, and breadth of geographic spread. This selection will hopefully enable a relatively comprehensive, rational assessment to be undertaken. That being said, one example has been integrated to reflect commonly occurring graffiti that is typical to all of the built environment. Findings – The determination of aesthetic value is particularly problematic for the evaluator and the use of additional art‐based mechanisms such as “significant form”, “self expression” and “meaning” may aid this process. Regrettably, these determinants are also in themselves subjective, enhancing complexity of evaluation. Almost all graffiti could be said to have artistic merit, using the aforementioned determinants. However, whether it is “good” art is an all together different question. The evaluation of “good” art and graffiti would have traditionally been evaluated by experts. Today, determination of graffiti should be evaluated and value attached by broader society, community groups, and experts alike. Originality/value – This research will assist those responsible for historic building conservation with the evaluation of whether graffiti is worthy of conservation.

Computer-based tools for assessing micro-longitudinal patterns of cognitive function in older adults

Patterns of cognitive change over micro-longitudinal timescales (i.e., ranging from hours to days) are associated with a wide range of age-related health and functional outcomes. However, practical issues with conducting high-frequency assessments make investigations of micro-longitudinal cognition costly and burdensome to run. One way of addressing this is to develop cognitive assessments that can be performed by older adults, in their own homes, without a researcher being present. Here, we address the question of whether reliable and valid cognitive data can be collected over micro-longitudinal timescales using unsupervised cognitive tests.In study 1, 48 older adults completed two touchscreen cognitive tests, on three occasions, in controlled conditions, alongside a battery of standard tests of cognitive functions. In study 2, 40 older adults completed the same two computerized tasks on multiple occasions, over three separate week-long periods, in their own homes, without a researcher present. Here, the tasks were incorporated into a wider touchscreen system (Novel Assessment of Nutrition and Ageing (NANA)) developed to assess multiple domains of health and behavior. Standard tests of cognitive function were also administered prior to participants using the NANA system.Performance on the two “NANA” cognitive tasks showed convergent validity with, and similar levels of reliability to, the standard cognitive battery in both studies. Completion and accuracy rates were also very high. These results show that reliable and valid cognitive data can be collected from older adults using unsupervised computerized tests, thus affording new opportunities for the investigation of cognitive function.

Improving the operational skills of the health personnel working in the emergency departments. A useful tool to give concrete answers to EU policies on patients' safety and to create new working opportunities” (VS/2013/0430) finanziato dalla Commissione Europea nell'ambito del programma PROGRESS.

A useful tool to give concrete answers to EU policies on patients' safety and to create new working opportunities (VS / 2013/0430

Desencontros legais e morais na pesca artesanal: a Educação Ambiental política para a transformação socioambiental em Rio Grande/RS e São José do Norte/RS

A dissertação intitulada “Desencontros legais e morais na pesca artesanal: a Educação Ambiental política para a transformação socioambiental em Rio Grande/RS e São José do Norte/RS” busca analisar a compreensão das comunidades de pescadores artesanais do Rio Grande e de São José do Norte acerca de aspectos do desencontro entre as normas legais pesqueiras e as normas morais daqueles atores sociais, e os reflexos na conservação do meio ambiente e no exercício da cidadania ambiental, a fim de colaborar, por intermédio da Educação Ambiental, com o fortalecimento dos pescadores para a reversão do atual quadro de crise social e ambiental vivenciada na pesca artesanal da região, bem como para refletir sobre a ineficiência das regras legais aplicáveis no estuário da Lagoa dos Patos. Para tanto os objetivos foram estruturados de forma a investigar os aspectos do desencontro mencionado; analisar seus reflexos no declínio da conservação dos recursos renováveis e no exercício da cidadania pelos pescadores artesanais; e apresentar alternativas possíveis pela e para a Educação Ambiental, enquanto educação política, visando a proporcionar a transformação socioambiental dos pescadores para a garantia de sua participação cidadã nas esferas de decisão relativas à sua vida social e profissional. A pesquisa teve uma abordagem qualitativa, com enfoque teórico-metodológico nas representações coletivas dos pescadores. O trabalho foi composto de levantamento bibliográfico e documental, que serviu de apoio para a obtenção das representações mediante a realização de grupos focais junto a quatro comunidades de pescadores nas cidades pesquisadas. Esse corpus de pesquisa foi analisado com base na metodologia Análise Textual Discursiva. Os resultados obtidos indicaram que a crise instaurada na pesca ultrapassa a dicotomia existente entre as leis ambientais e as normas morais dos pescadores artesanais, emergindo o aspecto da necessidade financeira e de sobrevivência de pescadores e de suas famílias. Verificou-se, outrossim, que o desencontro pesquisado refletiu negativamente na conservação dos recursos naturais, na medida em que gerou a falta de efetividade de leis relacionadas àquela atividade profissional, repercutindo desfavoravelmente no exercício da cidadania ambiental pelos pescadores. Concluiu-se que a Educação Ambiental política possui um papel fundamental para o empoderamento dos pescadores artesanais em busca de sua participação ativa nos processos de gestão dos recursos pesqueiros estuarinos, numa verdadeira governança participativa, voltada à conservação ambiental e edificação do bem coletivo.

Rapid assessment of the fish biodiversity of the Mburo-Nakivali wetland systems and Opeta-Bisina wetland systems, Uganda

There are 46 different fish species in the Lake Kyoga basin with some of them endemic. The Nile Perch (Lates niloticus) was introduced into the main Lake Kyoga, Nakuwa and Bisina in the late 1950s to increase the fish production. The Nile Perch profileration in lakes Kyoga and Nakuwa led to the almost complete elimination of many native fish species such as Orechromis esculentus and variabilis, Mormyrus kanumme, Schilbe mystus and several Haplochromines species. Lakes Mburo, Kachera, Nakivali and Kijjanebalora are part of the complex system of lakes separated from Lake Victoria by extended swamps known as the Koki lakes, some of the satellite lakes in the Lake Victoria basin. The fisheries of these lakes are important as they contribute to government efforts of increasing food security, poverty reduction and conservation of natural resource base. These lakes are important biodiversity areas because some of these lakes have been found to contain the native tilapiine Oreochromis esculentus (Ngege), absent or threatened with extinction in the main Lakes Victoria and Kyoga. It’s also important to note that this species is only unique to the Victoria and Kyoga lake basins (Graham, 1929, Worthington, 1929). The values of some of these lake fisheries are however, threatened by human activities such as over exploitation, introduction of exotics especially water hyacinth that is already present in River Rwizi and habitat degradation among others.

The value of Nabugabo lakes in the conservation of Oreochromis esculentus

The wide-spread impact of exotic fishes especially Oreochromis niloticus and Lates niloticus together with over fishing in the Victoria and Kyoga lake basins during the 1950s and 1960s, caused endemic species such as the previously most important Oreochromis esculentus to become virtually extinct in the two lakes by the 1970s. Based on reports of presence of this native species in some satellite lakes within the two lake basins, a set of satellite lakes in the Victoria basin (Nabugabo lakes: Kayanja and Kayugi), were sampled between 1997-2002 with an objective of assessing their value as conservation sites for O. esculentus. Other satellite lakes (Mburo and Kachera) also in the Victoria basin, and Lemwa, Kawi and Nabisojjo, in the Kyoga basin, were sampled for comparison. Among the Nabugabo lakes, O. esculentus was more abundant in Lake Kayanja (20.1 %) ofthe total fish catch by weight compared to Lake Kayugi (1.4 %). The largest fish examined (38.7 cm TL) was caught in Lake Kayugi, (also the largest in all satellite lakes sampled), while the smallest (6.6 cm TL) was from Lake Kayanja. Fish from Lake Kayugi had a higher condition factor K (1.89± 0.02) than that from Lake Kayanja (1.53±0.0I), which was the second highest (compared with other satellite lakes) to Lake Kawi (1.92±0.2). Diatoms, especially Aulacoseira, which were previously known to be the best food for O. esculentus in Lake Victoria were mostly encountered (93.2 %) in fish stomachs from Lake Kayugi. In Lake Kayanja the dominant food item was the blue green algae (Planktolyngbya) while Microcystis was the most abundant diet item in fish from other satellite lakes. There were more male than female fish (ratio 1:0.91 and 1: 0.79 in lakes Kayugi and Kayanja respectively). This is comparable to the situation in Lake Victoria before the species got depleted. The highest mean fecundity was (771±218 eggs) recorded in Lake Kayugi compared to Lake Kayanja (399±143). Based on the results from Lake Kayugi, where diatoms dominated the diet of O. esculentus and where the largest, most fecund and healthy fish were found, this lake would be a most valuable site for the conservation of O. esculentus and the best source of fish, for restocking and for captive-propagation. This lake is therefore recommended for protection from over exploitation and misuse.