La comunicación como factor clave en la implantación de la responsabilidad social corporativa: el caso de Crédit Agricole España

This paper considers the role of communication in the implementation of corporate social responsibility (CSR) as a vital management system for achieving advantages and motivation in employees. The paper also highlights the relevant functions assumed by information professionals to overcome communication deficiencies and lack of knowledge about these relatively new areas of responsibility. A case study of Crédit Agricole España (CAE) is presented, with results that highlight the importance of all the communication-related aspects of implementing CSR.

Ampliación de las posibilidades de uso de los indicadores de Responsabilidad Social Corporativa

La percepción sobre la responsabilidad de una empresa hacia su entorno ha ido variando a lo largo del tiempo, pasando de un concepto neoclásico, netamente mercantilista, hasta llegar a la actual concepción, que viene reflejándose en la llamada Responsabilidad Social Empresarial (RSE), donde los intereses económicos se combinan con otros aspectos de índole medioambiental y/o socio-económicos, como parte de la contribución empresarial al desarrollo sostenible. Actualmente, distintas organizaciones internacionales de reconocido prestigio (GRI, OCDE, UE, etc.) proporcionan a las empresas instrumentos que les permitan evaluar y mostrar su grado de compromiso con el desarrollo sostenible.Para salvar la complejidad que puede suponer la evaluación del desarrollo sostenible, generalmente, se recurre al empleo de indicadores que permiten obtener, de una forma más o menos precisa, la valoración del comportamiento, así como su seguimiento a lo largo del tiempo e incluso la comparativa con otras actividades.No obstante, a pesar de la utilidad de estos indicadores, su uso se ha limitado a potenciar la reputación empresarial, sin tener en cuenta otras posibilidades muy interesantes en la toma de decisiones, como seleccionar el emplazamiento apropiado para una actividad al incluir además los indicadores adecuados.

Educación social e informática

Los receptores constituyen la puerta por donde el ser humano recibe información de su propio organismo y de su mundo exterior. Son los «sentidos», toda una teoría de órganos que producen en el sujeto las sensaciones de color, de sonido, de sabor, de tacto, pero también de dolor, de placer, de nivel de equilibrio o de movimiento, y que perciben constantemente e informan al sistema nervioso de cualquier alteración somática.

Propuesta personal, basada en la Socio Tecnología de la Información y la Cultura: conviene desarrollar una inteligencia Tecno social

El autor realiza un repaso de sus principales aportaciones en el ámbito de la infotecnología a lo largo de su extensa trayectoria investigadora. Un amplio análisis basado en la complejidad de las articulaciones actuales entre tecnología y sociedad que aboga por la constitución de una auténtica socio tecnología de la información y la cultura

XV EVI. Informe sobre la mesa redonda "Informática y Sociedad: demanda social en informática"

En la conferencia-mesa redonda titulada «Informática y Sociedad: Demanda Social en Informática», Fernando Sáez Vacas presentó un resumen del artículo «Reflexiones sobre la necesidad y el modo de reajustar el modelo educativo vigente en informática superior», publicado en nuestra Revista,vol. 25, nº. 3 y 4, noviembre, del que se entregó a los asistentes una copia actualizada y con un formato más limpio.

The analytic hierarchy process to support decision-making processes in infrastructure projects with social impact

There is an increasing awareness among all kinds of organisations (in business,government and civil society) about the benefits of jointly working with stakeholders to satisfy both their goals and the social demands placed upon them. This is particularly the case within corporate social responsibility (CSR) frameworks. In this regard, multi-criteria tools for decision-making like the analytic hierarchy process (AHP) described in the paper can be useful for the building relationships with stakeholders. Since these tools can reveal decision-maker’s preferences, the integration of opinions from various stakeholders in the decision-making process may result in better and more innovative solutions with significant shared value. This paper is based on ongoing research to assess the feasibility of an AHP-based model to support CSR decisions in large infrastructure projects carried out by Red Electrica de España, the sole transmission agent and operator of the Spanishelectricity system.

Cambios de la identidad social en organizaciones en red

Las organizaciones están viviendo cambios estratégicos, culturales y organizativos para adaptarse a la sociedad de la información. La incorporación de las Tecnologías de la Información y la Comunicación (TIC), facilita los esquemas de trabajo en red de los y las profesionales y la virtualización de las organizaciones. En este nuevo contexto, el sistema de significados cambia, y la identidad social de los trabajadores se ve afectada. Este trabajo explora cómo se comporta la identidad social y cuál es su relación con la necesidad de afiliación, estudiando un grupo de 205 profesionales con distintas características, lo que ha permitido dividirlos en profesionales red y profesionales no red. A su vez, estos profesionales pertenecían a organizaciones que, en función de ciertas características, se han categorizado en más o menos virtuales. Los resultados principales del trabajo son el establecimiento de un método de análisis en organizaciones red y la confirmación de que en la transformación de una organización hacia modelos virtuales, la identidad social se debilita para profesionales con alta necesidad de afiliación. Organizations are experiencing strategic, cultural and organizational changes in order to adapt themselves to the Information Society. Incorporating Information and Communication Technologies (ICTs) allow for network schemes of work for employees (including telecommuting) and staff virtualization. In this new context, systems of meaning change and the social identity of the staff is affected. This paper analyses how social identity evolves and how it is related to affiliation needs by studying a group of 205 professionals with different characteristics, divided into network and non-network professionals. In turn, these professionals belonged to organizations, which depending on certain characteristics, have been categorized as more or less virtual. Two main research results emerge. The first is an analytical methodology for networked organizations. The second is the confirmation that social identity weakens for professionals with high affiliation needs when virtualization occurs in an organization.

The Role of ICT in Scaling Up the Impact of Social Enterprises

Information and Communication Technologies (ICT) can help social enterprises and other organizations working on global sustainability issues and in the human development sector in general scale their social impact. The flexibility, dynamism, and ubiquity of ICTs make them powerful tools for improving relationships among organizations and their beneficiaries, multiplying the effects of action against many, if not all, aspects of global unsustainability, including poverty and exclusion. The scaling of social impact occurs in two different dimensions. On one hand, ICTs can increase the value proposition of a program or action (depth scaling) in different ways: providing accurate and fast needs recognition, adapting products and services, creating opportunities, building fairer markets, mobilizing actions on environmental and social issues, and creating social capital. On the other hand, ICTs can also increase the number of people reached by the organization (breadth scaling) by accessing new resources, creating synergies and networks, improving organizational efficiency, increasing its visibility, and designing new access channels to beneficiaries. This article analyzes the role of ICT in the depth and breadth scaling of social impact.

Ciudadanía sedentaria versus ciudadanía activa. Un nuevo canon social en el acceso a la salud y el bienestar

Resumen El artículo aborda un tema espinoso en nuestra época. La preocupación por el sedentarismo impregna el discurso médico, pero también el de la opinión pública. El trabajo no entra en el debate ni provee soluciones. Ofrece una perspectiva diferente sobre un asunto acotado antaño al colectivo médico. La actividad física y el deporte son fuente de salud. Los estudios biológicos y epidemiológicos así lo han demostrado. Pero la salud no es sólo la ausencia de enfermedad ni el estado biofísico de una persona. A ella contribuyen la cultura y las condiciones de vida. El bienestar es también reflejo de elementos de naturaleza social, y no sólo biológica. Por ende, su estudio no debe desdeñar el valor de las ciencias sociales. Aquí se analiza en qué grado nuestros estilos de vida (activos o sedentarios) son determinantes de nuestra salud y bienestar subjetivos. Los resultados permiten reflexionar sobre el coste de los mismos, no sólo para nuestra sensación de salud y bienestar, sino también para el propio sistema sanitario. De ahí que nuestro prospecto se eleve sobre la idea de que, al igual que esos elementos, nuestros estilos de vida dependen de prescripciones culturales antes que meramente médicas.

Territory and the governmentalisation of social reproduction: parliamentary enclosure and spatial rationalities in the transition from feudalism to capitalism

Recent applications of Foucauldian categories in geography, spatial history and the history of town planning have opened up interesting new perspectives, with respect to both the evolution of spatial knowledge and the genealogy of territorial techniques and their relation to larger socio-political projects, that would be enriched if combined with other discursive traditions. This article proposes to conceptualise English parliamentary enclosureea favourite episode for Marxist historiography, frequently read in a strictly materialist fashioneas a precedent of a new form of sociospatial governmentality, a political technology that inaugurates a strategic manipulation of territory for social change on the threshold between feudal and capitalist spatial rationalities. I analyse the sociospatial dimensions of parliamentary enclosure’s technical and legal innovations and compare them to the forms of communal self-regulation of land use customs and everyday regionalisations that preceded it. Through a systematic, replicable mechanism of reterritorialisation, enclosure acts normalised spatial regulations, blurred regional differences in the social organisation of agriculture and erased the modes of autonomous social reproduction linked to common land. Their exercise of dispossession of material resources, social capital and community representations is interpreted therefore as an inaugural logic that would pervade the emergent spatial rationality later known as planning.

Optimal and Long-Term Dynamic Transport Policy Design: Seeking Maximum Social Welfare through a Pricing Scheme

This article presents an alternative approach to the decision-making process in transport strategy design. The study explores the possibility of integrating forecasting, assessment and optimization procedures in support of a decision-making process designed to reach the best achievable scenario through mobility policies. Long-term evaluation, as required by a dynamic system such as a city, is provided by a strategic Land-Use and Transport Interaction (LUTI) model. The social welfare achieved by implementing mobility LUTI model policies is measured through a cost-benefit analysis and maximized through an optimization process throughout the evaluation period. The method is tested by optimizing a pricing policy scheme in Madrid on a cordon toll in a context requiring system efficiency, social equity and environmental quality. The optimized scheme yields an appreciable increase in social surplus through a relatively low rate compared to other similar pricing toll schemes. The results highlight the different considerations regarding mobility impacts on the case study area, as well as the major contributors to social welfare surplus. This leads the authors to reconsider the cost-analysis approach, as defined in the study, as the best option for formulating sustainability measures.

Efficiency analysis of information technology and online social networks management : an integrated DEA-Model assessment

This paper analyses the relationship between productive efficiency and online-social-networks (OSN) in Spanish telecommunications firms. A data-envelopment-analysis (DEA) is used and several indicators of business ?social Media? activities are incorporated. A super-efficiency analysis and bootstrapping techniques are performed to increase the model?s robustness and accuracy. Then, a logistic regression model is applied to characterise factors and drivers of good performance in OSN. Results reveal the company?s ability to absorb and utilise OSNs as a key factor in improving the productive efficiency. This paper presents a model for assessing the strategic performance of the presence and activity in OSN.

Evaluating social choice techniques into intelligent environments by agent based social simulation

The primary hypothesis stated by this paper is that the use of social choice theory in Ambient Intelligence systems can improve significantly users satisfaction when accessing shared resources. A research methodology based on agent based social simulations is employed to support this hypothesis and to evaluate these benefits. The result is a six-fold contribution summarized as follows. Firstly, several considerable differences between this application case and the most prominent social choice application, political elections, have been found and described. Secondly, given these differences, a number of metrics to evaluate different voting systems in this scope have been proposed and formalized. Thirdly, given the presented application and the metrics proposed, the performance of a number of well known electoral systems is compared. Fourthly, as a result of the performance study, a novel voting algorithm capable of obtaining the best balance between the metrics reviewed is introduced. Fifthly, to improve the social welfare in the experiments, the voting methods are combined with cluster analysis techniques. Finally, the article is complemented by a free and open-source tool, VoteSim, which ensures not only the reproducibility of the experimental results presented, but also allows the interested reader to adapt the case study presented to different environments.

Challenges of Structure in Today’s Architectural, Economic and Social Context

The recent establishment of a digital culture and society, together with current financial crisis and urgent energetic and climatic needs, has radically changed the architectural scene from the optimism of some years ago to a situation of uncertainty and huge social demands and challenges. In this context, it is suggested to rethink the role of structure in architecture, such as an enabler, a guide and a catalyst. The purpose of this paper is to present the economic, cultural and social context in which architecture develops nowadays. The method, to suggest a discussion on which role the structure may adopt in the architecture to come. The achievement, to highlight its potential to face current requirements and challenges.

People, management and social responsability. The team: the main asset of any management

People, management and social responsability. The team: the main asset of any management. En colaboración con Dña. Montserrat Castellanos Moreno. Profesora Asociada de la Universidad Europea. Journal of Management and Marketing. Thomson Reuters. Zilina. Slovakia