Digital Transformation of Municipal Services in Finland

Digitalization has been widely adopted by private organizations of all sizes. As customers we are starting to expect a certain level of digital services from businesses and these expectations are evolving to consider the public sector services as well. Moreover, the Finnish municipalities are under pressure to cut costs and make their operation more efficient. This research aims in exploring the field of municipal digitalization in Finland with three main questions to answer: what are the motivations for municipalities for digital service transformation, what the main benefits of this transformation are and what are the challenges for the transformation. The research starts with examining the characteristics of municipal operation and reviewing some of the relevant digital service opportunities. In the empirical part of the research, 11 professionals related to the municipal field were interviewed using a semi-structured interview design. These interviewees were chosen from three important groups for the change: the service provider, municipal administration and municipal employees. The data gained from the interviews was first summarized according to the main topics chosen from the literature and then reflected on the digital services opportunities presented in the research. The motivations discovered in both the service provider and the city of Porvoo interviews were: tightening resources combined with increasing expectations, transparent structuring of information, supporting the shift into mobile and providing new channels for customers to participate. The benefits discovered in all groups were: efficiency, customer experience, transparent structuring of information, reducing manual input and responding to customer needs in service development. The challenges perceived by multiple groups were: change resistance, innovating new with no best practices and defining the scope and new operation model. The results of this research suggest that even with some challenges along the way, digitalization is a likely future for the Finnish public sector. The business case for the transformation is becoming increasingly evident on both municipal- and governmental levels.

Plan of the siege of Plattsburg and capture of the British fleet on Lake Champlain the 11th Sptr. 1814 : to accompany B. Tanner's print of Macdonough's victory.

Relief shown by hachures.

Digital revision of USGS 1:500,000-scale New Jersey state base map /

Shows stages and operations undertaken in revising the New Jersey state base map.

French good practice guidelines for management of the risk of low back pain among workers exposed to manual material handling: Hierarchical strategy of risk assessment of work situations

International audience

Topographical map of Jersey City, Hoboken, and the adjacent country : describing minutely the courses of rivers and brooks, the township and original patent lines, railways, turnpike, carriage and bridle roads, the present farm boundaries with the names of their proprietors : a correct plan of public grounds and gentlemen's country seats, the position of farm houses, forests, swamps, and marshes, showing a complete view of the face of the country /

Shows cadastral and topographic data (land tracts with proprietors' names) in unurbanized areas.

[Plan of a circle within the Capitol grounds, Washington D.C.].

Relief shown by spot heights.

Plan of grounds adjacent to the Capitol showing the projected alteration of the Canal & the amount of land proposed to be laid into building lots /

Covers area bounded by C St. north, 1st St. east, C St. south, and 7th St. west, including eastern part of the Mall.

Plat of proposed carriage road and other improvements south of the President's House : agreeably to plan of A.J. Downing for improvement of said roads & grounds /

"3d day of October 1854."

[Plan of the White House grounds, Washington D.C.].

Covers area bounded by 17th, H, 15th streets N.W., and the Tiber Creek shoreline.

Plan of the Washington Canal : no. I /

Relief shown by shading. Depths shown by soundings.

Plan of the city north of K Street next the Creek (R) : [West End, N.W. Washington D.C.].

Shows block numbers and dimensions.

Plan of basin between 12 & 10th streets as laid out for the Canal Co. : [Washington Canal, Washington D.C.].

Also covers part of central business district adjacent to canal.

A plan of the county of Fairfax on Potomack River the middle of which is in 39⁰, 12ʹ No. latitude.

Also covers Arlington and Loudoun counties.

Plan of the town of Alexandria, D.C. with the environs : exhibiting the outlet of the Alexandria Canal, the shipping channel, wharves, Hunting Cr. &c. /

Relief shown by hachures. Depths shown by contours.

Capturing and indexing rehearsals: the design and usage of a digital archive of performing arts

Preserving the cultural heritage of the performing arts raises difficult and sensitive issues, as each performance is unique by nature and the juxtaposition between the performers and the audience cannot be easily recorded. In this paper, we report on an experimental research project to preserve another aspect of the performing arts—the history of their rehearsals. We have specifically designed non-intrusive video recording and on-site documentation techniques to make this process transparent to the creative crew, and have developed a complete workflow to publish the recorded video data and their corresponding meta-data online as Open Data using state-of-the-art audio and video processing to maximize non-linear navigation and hypervideo linking. The resulting open archive is made publicly available to researchers and amateurs alike and offers a unique account of the inner workings of the worlds of theater and opera.