Relações públicas e o consumidor: comunicação organizacional nas mídias sociais

The objective of this study was to find and discuss the possibilities of action of a public relations professional in social media, taking as an example, the most popular, Facebook and Twitter, to work the organizational communication with the public consumer. Social media are gaining more followers, who are seeking information on companies before consuming your products or hire your services, getting attention for any kind of promotion or crisis of this organization. We saw how public relations mediate communication between company and consumer, being responsible for the clear, objective and correct posting of your organization in social media

Conectando-c: a influência da internet na vida dos portadores de Hepatite C

Hepatitis C is a disease that affects approximately four million Brazilians. It is a rare disease with symptoms but with a treatment that involves marked secondary effects. The silence of their symptoms, however, socially projected, build the social imaginary figures that send feelings and prejudices, being born therefore the social stigma. This situation fundamentally affects the welfare of their subjects. In this aspect, this research traces a parallel between the situation experienced by patients with hepatitis C and the use for these individuals from the World Wide Web and its interactive tools on overcoming limits the disease and in the reconstruction of their social identities.