Relationship between ISO 9001 certification maturity and EFQM business excellence model results

Purpose: This exploratory research evaluates if there is a relationship between the number of years since an organization has achieved ISO 9001 certification and the highest level of recognition received by the same organization with the EFQM Business Excellence Model. Methodology/Approach: After state of the art review a detailed comparison between both models was made. Fifty two Portuguese organizations were considered and Correlation coefficient Spearman Rho was used to investigate the possible relationships. Findings: Conclusion is that there is indeed a moderate positive correlation between these two variables, the higher the number of years of ISO 9001 certification, the higher the results of the organization EFQM model evaluation and recognition. This supports the assumption that ISO 9001 International Standard by incorporating many of the principles present in the EFQM Business Excellence Model is consistent with this model and can be considered as a step towards that direction. Research Limitation/implication: Due to the dynamic nature of these models that might change over time and the possible time delays between implementation and results, more in-depth studies like experimental design or a longitudinal quasi-experimental design could be used to confirm the results of this investigation. Originality/Value of paper: This research gives additional insights on conjunct studies of both models. The use of external evaluation results carried out by the independent EFQM assessors minimizes the possible bias of previous studies accessing the value of ISO 9001 certification.

Deteção e extinção de incêndio em Data Center

O presente trabalho enquadra-se na temática de segurança contra incêndio em edifícios e consiste num estudo de caso de projeto de deteção e extinção de incêndio num Data Center. Os objetivos deste trabalho resumem-se à realização de um estudo sobre o estado da arte da extinção e deteção automática de incêndio, ao desenvolvimento de uma ferramenta de software de apoio a projetos de extinção por agentes gasosos, como também à realização de um estudo e uma análise da proteção contra incêndios em Data Centers. Por último foi efetuado um estudo de caso. São abordados os conceitos de fogo e de incêndio, em que um estudo teórico à temática foi desenvolvido, descrevendo de que forma pode o fogo ser originado e respetivas consequências. Os regulamentos nacionais relativos à Segurança Contra Incêndios em Edifícios (SCIE) são igualmente abordados, com especial foco nos Sistemas Automáticos de Deteção de Incêndio (SADI) e nos Sistemas Automáticos de Extinção de Incêndio (SAEI), as normas nacionais e internacionais relativas a esta temática também são mencionadas. Pelo facto de serem muito relevantes para o desenvolvimento deste trabalho, os sistemas de deteção de incêndio são exaustivamente abordados, mencionando características de equipamentos de deteção, técnicas mais utilizadas como também quais os aspetos a ter em consideração no dimensionamento de um SADI. Quanto aos meios de extinção de incêndio foram mencionados quais os mais utilizados atualmente, as suas vantagens e a que tipo de fogo se aplicam, com especial destaque para os SAEI com utilização de gases inertes, em que foi descrito como deve ser dimensionado um sistema deste tipo. Foi também efetuada a caracterização dos Data Centers para que seja possível entender quais as suas funcionalidades, a importância da sua existência e os aspetos gerais de uma proteção contra incêndio nestas instalações. Por último, um estudo de caso foi desenvolvido, um SADI foi projetado juntamente com um SAEI que utiliza azoto como gás de extinção. As escolhas e os sistemas escolhidos foram devidamente justificados, tendo em conta os regulamentos e normas em vigor.

Industrial networks: are they a new and alternative way to conduct business or just a logical consequence of a globalising economy?

Based on a report for the seminar Industrial Networks, at Goethe Universität Frankfurt am Main Dozent: Prof. Dr. Blättel-Mink, Prof. Dr. António Moniz SS 2011

Estudo e integração de business models e a sua aplicação em smart-ups e projetos portugueses

Dissertação apresentada ao Instituto Superior de Contabilidade e Administração do Porto para obtenção do Grau de Mestre em Gestão das Organizações, Ramo Gestão de Empresas Orientador: Professor Doutor Eduardo Manuel Lopes de Sá e Silva Co-orientador: Mestre Maria de Fátima Mendes Monteiro

A microscope for the data center

Nowadays, data centers are large energy consumers and the trend for next years is expected to increase further, considering the growth in the order of cloud services. A large portion of this power consumption is due to the control of physical parameters of the data center (such as temperature and humidity). However, these physical parameters are tightly coupled with computations, and even more so in upcoming data centers, where the location of workloads can vary substantially due, for example, to workloads being moved in the cloud infrastructure hosted in the data center. Therefore, managing the physical and compute infrastructure of a large data center is an embodiment of a Cyber-Physical System (CPS). In this paper, we describe a data collection and distribution architecture that enables gathering physical parameters of a large data center at a very high temporal and spatial resolution of the sensor measurements. We think this is an important characteristic to enable more accurate heat-flow models of the data center and with them, find opportunities to optimize energy consumptions. Having a high-resolution picture of the data center conditions, also enables minimizing local hot-spots, perform more accurate predictive maintenance (failures in all infrastructure equipments can be more promptly detected) and more accurate billing. We detail this architecture and define the structure of the underlying messaging system that is used to collect and distribute the data. Finally, we show the results of a preliminary study of a typical data center radio environment.

Transformation of a Cutaneous Follicle Center Lymphoma to a Diffuse Large B-Cell Lymphoma - An Unusual Presentation

Primary cutaneous follicle center lymphoma (PCFCL) is characterized by a proliferation of follicle center cells in the skin. A definitive diagnosis is frequently delayed because of difficulties in interpretation of the histopathologic findings. It has an excellent prognosis with a 5-year survival over 95% and its risk of transformation has not been established. We describe a case report of man with a gastric diffuse large B-cell lymphoma (DLBCL) referred to our clinic because of nodules in the back that had gradually developed over a period of 10 years. A biopsy performed 3 years before was interpreted as reactive follicular hyperplasia. A new skin biopsy revealed a diffuse large B-cell lymphoma and immunoglobulin heavy chain gene rearrangements from the initial skin biopsy (PCBCL) and the DLBCL gastric biopsy were studied by polymerase chain reaction and an identical clonal rearrangement was detected which was highly suggestive of a transformation lymphoma.

Ambient intelligence in home care in the Netherlands

Paper based in the report for the unit “Social Factors of Innovation” of the Master degree on Computer Sciences at Faculty of Sciences and Technology, Universidade Nova de Lisboa, under the supervision of António Brandão Moniz

Information professionals in business context: new professionals, old skills

This communication aims to present some reflections regarding the importance of information in organizational context, especially in business context. The ability to produce and to share expertise and knowledge among its employees is now a key factor in the success of any organization. However, it’s also true that workers are increasingly feeling that too much information can hurt their performance. The existence of skilled professionals able to organize, evaluate, select and disseminate information in organizations appears to be a prerequisite for success. The skills necessary for the formation of a professional devoted to the management of information and knowledge in the context of business organizations will be analysed. Then data collected in two focus group discussion with students from a graduate course in Business Information, from Polytechnic Institute of Porto, Portugal, a will be examined.

Detection of Cryptosporidium sp. in non diarrheal faeces from children, in a day care center in the city of São Paulo, Brazil

The protozoan Cryptosporidium sp. has been frequently detected in faeces from children with persistent diarrhoea. This work achieved to investigate an outbreak of cryptosporidiosis, in a day care center, attending children of high socio-economic level, between 0 and six years old. The outbreak was detected through the network of public health, when stool samples, not diarrhoeic, were examined at the Parasitology Service of the Adolfo Lutz Institute. Among the 64 examined children, 13 (20.3%) showed oocysts of Cryptosporidium sp. in the faeces examined by Kinyoun technique: seven children one year old, three, two years old and three, three years old. Among the 23 examined adults, only a 22 years old woman, possibly having an immunocomprometiment, was positive. Clinical and epidemiological aspects were investigated by questionnaires, highlighting the occurrence of the outbreak in a very dry period.

Frequency and risk factors for toxocariasis in children from a pediatric outpatient center in southeastern Brazil

To estimate the frequency of anti-Toxocara sp. antibodies, and evaluate factors associated with this infection, sera from 242 male and female children, aged from one to fifteen years old, attended at the Hospital of the Federal University of Uberlândia, Minas Gerais State, Brazil, were analyzed by ELISA. Information on the patients was collected and registered using an investigative questionnaire, and details on possible clinical alterations were obtained from the medical charts of 187 patients. Of a total of 242 samples, 21 (8.7%) were positive for anti-Toxocara sp. antibodies. The presence of dogs and cats and the school variable (place of contact), appeared to be significantly associated (p < 0.05) with a positive serology. Respiratory symptoms and eosinophil counts greater than 20% also showed a positive statistical correlation with a positive serology for Toxocara sp.. Factors such as sex and age, and symptoms like headache, stomach ache, convulsive crises and anemia were not associated with toxocariasis.