Avaliação da evapotranspiração na microrregião do Seridó: uma contribuição metodológica

Conselho Nacional de Desenvolvimento Científico e Tecnológico - CNPq

Qualidade dos serviços hoteleiros: percepções dos turistas de negócios de Teresina-PI

Business tourism is one of tourist segments with different market characteristics in relation to others segmentations, such as low seasonality, there is no requirement of natural attractions, it serves as destination projection and it generates profitable larger numbers. Due to the context around business travels, the hotel so many times has a fundamental whole among the elements of the production chain in this segmentation. Business tourism in Teresina is the primary segmentation of the capital, since it represents almost 70% of hotel demand; hence this research has as objective to evaluate through the perceptions of business travelers, the level of quality services of hotels of Teresina. The research is exploratory and descriptive, of functionalist character. This study is characterized by qualitative and quantitative research, supported by a basis of methodological pluralism. For primary data collection was performed applying a suitable research instrument of SERVPERF model (Service Performance). The universe of this study were Teresina's accommodations, restricted to only those that fit in hotel category and it was inside metropolitan area of Teresina. The study subjects were business travelers who were hosted in these hotels. For the analysis, it was considered certain factors: descriptive analysis, factor analysis, correlation matrix analysis of the variables; It was still compiling a graphic of lexicons obtained in the survey about respondent's the notion of quality of vision in the hotel service; Finally, qualitative analysis was based on the theories of marketing, targeting and quality of tourism services applied. The results show that the Teresina hotel service is on a regular average, especially for Reliability and Safety dimensions were highlighted. Whereas, the factor analysis showed the emergence of two factors to explain "Empathy" dimension, one of this is about the organization and the other one is about consumer. And by Lexicometria was possible to observe the importance to the customer of other variables such as: personal aspects, price and location for this tour segmentation.

Dinâmica de expansão urbana de Ceará-Mirim-RN: aspectos locais e metropolitanos?

This study aims to understand the growth dynamics of Ceará-Mirim city considering the aspects that define its current urban sprawl. We chose to use as methodological approach the concept of space as a product and producer of social relations and the same constitutes by objects and actions that relate in a dialectical process over time. As a research tool, it took place bibliographical study that features the historical aspects of use and occupation, in order to evidence the regional ground agents that explain its current urban setting. Then, it was collected a secondary data of economic analysis activities from municipality and their impact on local social structure. Between these aspects, the sugar economy, even in decline, had appeared as defining the boundaries of urban growth. At the regional scale, other factors were discussed in a way of urban influence processes forming the Greater Natal (RMNatal), and Ceará-Mirim appears integrating into this scale in a very low level according to Metropolis Observatory (2012). However, we have pointed out that in recent years, especially in growth vector of BR 406, settled metropolitan scope equipment. These objects have been associating in a real estate sector's reasoning while the possible "metropolization" have been promoting as investments in the city's expansion area.

Referência e contra referência em saúde bucal: regulação do acesso aos centros de especialidades odontológicas

Objective Based on the system of reference and counter-reference and comprehensiveness in oral health care, we aimed to examine ways of refering users to Specialized Dental Care Centers (SDCC) and the interface between them and Primary Care. Methods This is a cross-sectional study carried out with users and dentists of SDCC in a metropolitan region of Northeast of Brazil. Analyses were descriptive, and the association test was done with chi-square. Results Six forms of entry to specialized service were identified: free demand (13.8 %) and reference by the Primary Care dentist (63.2 %) were most frequent. Users referred by the basic health unit dentist had more interest in making a counter-reference than the others (p<0.001, PR=4.65, 95 % CI: 2.74 to 7.91), while individuals without this referral had 1.49 times more difficulty obtaining care (95 % CI: 1.02 to 2.17). Referral procedures are a decisive factor for counter-references. However, the high demand for primary care services and the short supply these services can offer in the face of needs make SDCC performance difficult. Conclusion The analysis of oral health practices from the perspective of network modeling points to the service's need to establish protocols for regulation in a bid to improve access to and the quality of care provided.

Referência e contra referência em saúde bucal: regulação do acesso aos centros de especialidades odontológicas

Objective Based on the system of reference and counter-reference and comprehensiveness in oral health care, we aimed to examine ways of refering users to Specialized Dental Care Centers (SDCC) and the interface between them and Primary Care. Methods This is a cross-sectional study carried out with users and dentists of SDCC in a metropolitan region of Northeast of Brazil. Analyses were descriptive, and the association test was done with chi-square. Results Six forms of entry to specialized service were identified: free demand (13.8 %) and reference by the Primary Care dentist (63.2 %) were most frequent. Users referred by the basic health unit dentist had more interest in making a counter-reference than the others (p<0.001, PR=4.65, 95 % CI: 2.74 to 7.91), while individuals without this referral had 1.49 times more difficulty obtaining care (95 % CI: 1.02 to 2.17). Referral procedures are a decisive factor for counter-references. However, the high demand for primary care services and the short supply these services can offer in the face of needs make SDCC performance difficult. Conclusion The analysis of oral health practices from the perspective of network modeling points to the service's need to establish protocols for regulation in a bid to improve access to and the quality of care provided.

As estações ferroviárias do Triângulo Mineiro e Alto Paranaíba e suas interfaces: história e conservação

The implementation of the railway in Triângulo Mineiro and Alto Paranaíba helped to develop the area and connexion with other states: São Paulo, Goiás and Mato Grosso. The railway used to transport people and goods throughout many train stations in urban and rural areas and some major railroad complexes. There were many factors that led to the decline and abandonment of these properties: governmental policies which were in favour of road transportation and automotive industry, the replacement of the steam locomotive for electric and electric-diesel locomotives, changing part of the railway plan, removal of railways and loss of function of the buildings, extinction of passenger trains, which led the stations to lose its main purpose: people transport. 53% of the stations built inside the study area were demolished and most of them are in rural areas. There are several situations: stations on a precarious conservation state, most of them in the city s rural area, stations being used in urban and rural areas with new uses, stations working with cargo and goods transportation. The stations in Triângulo Mineiro and Alto Paranaíba area in Minas Gerais are the object of this dissertation, wherein the main interest lies on the stations that are in operation, 21 buildings, seeking to verify their conservation state, their agents and role in preserving the train memory. Maps, charts and tables were made for this collection s understanding, having visited the stations that are listed by the cultural heritage and the ones that are in operation with new functions. Field records were made allowing the understanding of these properties in operation. It is observed that only the buildings listing, despite ensuring the non-demolition, does not help on the use and preservation of these stations, because there are some buildings that have this protection level, but are abandoned and in disrepair. The use of these stations by a train company, operating with cargo and goods transportation do not also guarantee the buildings preservation, as they are not treated with any preservation interest, their maintenance are precarious. The using by these companies are various, however, only a few stations have internal spaces dedicated to the railroad memory. Most of the stations did not have preservation projects with architects and specialists participation and the major concern, during maintenance process, is on the building s external part. The stations conservation begins on the local government interest, that preserve these properties, most of them are in urban areas, the major challenge is on their using definition and occupancy, especially in the countryside, wherein the buildings uses must be sustainable, as regards the appreciation and management of this heritage.

Estudo dos harmônicos entre diferentes sistemas de excitação de máquinas síncronas

Dissertação (Mestrado)

Articulação terriotiral e sustentabilidade: estudo sobre o gerenciamento de resíduos de serviços de saúde no ABC Paulista

Tese apresentada ao Programa de Pós-Graduação em Administração da Universidade Municipal de São Caetano do Sul para a obtenção do título de Doutor em Administração

dissertação A avaliação do grau de orientação para o mercado em micro e pequenas empresas comerciais e prestadoras de serviço

Dissertação apresentada ao Programa de Pós-Graduação em Administração da Universidade Municipal de São Caetano do Sul para a obtenção do título de Mestre em Administração.

Identidade regional no cluster comercial da rua Oscar Freire

O objetivo desta pesquisa é verificar manifestações de identidade regional no aglomerado comercial da Rua Oscar Freire. Para os fins propostos, definem-se como componentes da identidade regional sua caracterização empírica, sua imagem e as percepções dos atores em relação à sua existência, bem como sua identificação com o cluster e a disposição para atuar em prol de seu desenvolvimento. A pesquisa é de caráter exploratório e os dados foram obtidos mediante análise de documentos, entrevistas com atores regionais e observação espontânea. As dimensões mais características da imagem da região são: cluster de negócios, rua de luxo, local atraente para empresas, local em que os clientes são bem tratados e modelo para replicação. Verifica-se a existência de identidade regional nesse aglomerado, embora esta seja mais evidente quando se consideram as dimensões cognitiva e afetiva, pois os atores reconhecem a existência do conglomerado comercial, têm consciência de seus limites e de suas funções, e manifestam solidariedade no desempenho das atividades comerciais. A dimensão conativa, que se refere ao desenvolvimento de ações efetivas em prol do desenvolvimento da região, mostra-se menos evidente. Conclui-se que o território, constituído pela Rua Oscar Freire e adjacências, também pode ser considerado uma região socialmente construída, pois além de apresentar abrangência territorial bem definida e uma imagem conceitual e simbólica, faz parte de um sistema de regiões e apresenta identidade regional.

Análise de Redes Sociais como Ferramenta que Contribui para a Melhoria das Relações entre Empresas Participantes de um APL de Eventos

Empresas que organizam festas representam caso típico em que diferentes atores tais como buffet, fotógrafo, DJs ou músicos, decoradores se juntam para realizar eventos pontuais. Este trabalho analisa um Arranjo Produtivo Local (APL) localizado em região metropolitana paulista, constituído por 88 empresas, denominado APL Eventos. O objetivo deste trabalho foi identificar as relações de conhecimento existentes entre os participantes do APL Eventos, utilizando-se da abordagem de Análise de Redes Sociais (ARS) e indicar formas de melhorar as relações entre os participantes. A pesquisa identificou quem conhece quem e os resultados mostraram lacunas nas relações entre as empresas. Os participantes efetuaram a análise das informações com base nas suas redes próprias (egonetworks) e nas suas centralidades. Outro dado relevante foi a conexão média por tipo de empresa. Verificou-se que os buffets são as empresas com mais relações e que empresas de fotografia são as menos relacionadas. Em workshop com 31 participantes foram apresentadas sugestões de ações para melhorias nestas relações. As principais ações que emergiram são: realização de mais reuniões informais, confraternizações, passeios, criação de espaço virtual que permita interação entre os participantes e realização de mais reuniões formais gerais e em grupos.

Mercado de trabalho, informalidade e comércio ambulante em São Paulo

O objetivo central deste artigo é caracterizar e analisar a evolução da quantidade e o perfil dos trabalhadores no comércio ambulante da cidade de São Paulo, na primeira década de 2000. A base empírica é composta por séries da Pesquisa de Emprego e Desemprego (PED) na Região Metropolitana de São Paulo, realizada pela Fundação Seade. Os dados revelam que, em 2009, havia cerca de 100.000 comerciantes de rua trabalhando na capital paulista, número bem menor do que o verificado em 2004 (133.000 pessoas). Essa significativa redução deve ser atribuída à melhoria do mercado de trabalho metropolitano depois de 2004, expressa pela queda do desemprego. Não obstante a heterogeneidade dos comerciantes de rua, foi possível identificar um perfil predominante desses trabalhadores: são homens, de cor branca, de idade madura, com precária escolaridade, chefes de domicílios pobres e moradores há bastante tempo na cidade.

Estudo Comparado entre Alcoólicos e Não Alcoólicos: sintomas psicopatológicos: amostra brasileira

Os sintomas psicológicos nos indivíduos consumidores de álcool é o tema investigado neste trabalho, que se dedicou a analisar as diferenças entre grupos de indivíduos alcoólicos e não alcoólicos homens e mulheres. A oportunidade desta investigação se originou no trabalho de psicologia clínica com pacientes alcoólicos e, principalmente, frente às carências bibliográficas no mercado sobre o assunto. O presente trabalho, buscou, portanto, investigar-se, a partir das hipóteses, a intensidade de problemas psicológicos e sintomas psicopatológicos em sujeitos alcoólicos de ambos os sexos. Para tal, foram realizadas entrevistas orientadas para a aplicação do instrumento. O instrumento utilizado na pesquisa foi o SCL 90-R (Symptom Check List 90 - Revised) (DEROGATIS, 1983) que se propõe a medir a intensidade dos sintomas, especificamente em casos de alcoolismo, sendo este instrumento validado no Brasil (LALONI, 2001). Os sintomas psicológicos avaliados foram: Psicose, Relações Interpessoais, Ansiedade, Ideação Paranóide, Hostilidade, Depressão, Fobia e Obsessivo Compulsivo. A população investigada abrangeu pessoas não consumidoras de álcool da comunidade e pessoas alcoólicas pertencentes aos AA (Alcoólicos Anônimos). Os dois grupos pertencem à Região Metropolitana de Porto Alegre no Estado do Rio Grande do Sul, Brasil. A comparação foi abrangente em relação aos aspectos de gênero, pois além de comparar o grupo de alcoólicos e não alcoólicos verificou as relações de gênero, analisando as diferenças entre o grupo de homens e mulheres alcoólicos e não alcoólicos. Os resultados encontrados demonstram que os alcoólicos são mais sintomáticos que os não alcoólicos e as mulheres apresentam-se em relação aos sintomas avaliados com médias mais altas que os homens. Os alcoólicos homens e mulheres não diferem de forma estatisticamente significativa em seus sintomas psicológicos. Da mesma forma homens e mulheres não alcoólicos não diferem em seus sintomas psicológicos. / The subject of this research concerns about psychological symptoms on alcohol consuming individuals, analyzing the differences between groups of alcoholic and non alcoholic individuals, men and women. This investigation arose from the psychological clinic work with alcoholic patients in face of the lack of literature about this subject. Based on the hypothesis we investigated the intensity of psychological problems and psychopathological symptoms in alcoholic individuals of both sexes. We also evaluated the presence and intensity of psychological problems and psychopathological symptoms in non alcoholic individuals of both sexes. For this research we performed interviews oriented to the application of the instrument. The instrument employed in the research was SCL 90-R (Symptom Check List 90 - Revised) (DEROGATIS, 1983) which measures the intensity of the symptoms. The instrument was validated in Brazil (LALONI, 2001) and is specific to evaluate symptoms in case of alcoholism. The psychological symptoms we evaluated were: Psychosis, Interpersonal Relations, Anxiety, Paranoid Ideation, Hostility, Depression, Phobia, and Obsessive Compulsive. The population investigated is formed by non alcohol consuming people and alcoholics belonging to the Anonymous Alcoholics (AA). Both groups are from the Metropolitan Region of Porto Alegre in the southern sate of Rio Grande do Sul, Brazil. The comparison was comprehensive regarding the aspects of gender, since besides comparing the group of alcoholics and non alcoholics, it compared alcoholic men and women among themselves, and non alcoholic men and women as well. The results that were found demonstrate that alcoholics are more symptomatic than non alcoholics and women, regarding the evaluated symptoms, present themselves with higher averages than men. Alcoholic men and women do not expressively differ in their psychological symptoms, as non alcoholic men and women do not expressively differ in their psychological symptoms as well.

Autoeficácia de alunos de Administração: um estudo com concluintes do curso de graduação em Administração no Estado do Pará

The current study presents the characteristics of self-efficacy of students of Administration course, who work and do not work. The study was conducted through a field research, descriptive, addressed quantitatively using statistical procedures. Was studied a population composed of 394 students distributed in three Higher Education Institutions, in the metropolitan region of Belém, in the State of Pará. The sampling was not probabilistic by accessibility, with a sample of 254 subjects. The instrument for data collection was a questionnaire composed of a set of questions divided into three sections: the first related to sociodemographic data, the second section was built to identify the work situation of the respondent and the third section was built with issues related to General Perceived Self-Efficacy Scale proposed by Schwarzer and Jerusalem (1999). Sociodemographic data were processed using methods of descriptive statistics. This procedure allowed characterizing the subjects of the sample. To identify the work situation, the analysis of frequency and percentage was used, which allowed to classify in percentage, the respondents who worked and those that did not work, and the data related to the scale of self-efficacy were processed quantitatively by the method of multivariate statistics using the software of program Statistical Package for Social Sciences for Windows - SPSS, version 17 from the process of Exploratory Factor Analysis. This procedure allowed characterizing the students who worked and the students who did not worked. The results were discussed based on Social Cognitive Theory from the construct of self-efficacy of Albert Bandura (1977). The study results showed a young sample, composed the majority of single women with work experience, and indicated that the characteristics of self-efficacy of students who work and students who do not work are different. The self-efficacy beliefs of students who do not work are based on psychological expectations, whereas the students who work demonstrated that their efficacy beliefs are sustained by previous experiences. A student who does not work proved to be reliant in their abilities to achieve a successful performance in their activities, believing it to be easy to achieve your goals and to face difficult situations at work, simply by invest a necessary effort and trust in their abilities. One who has experience working proved to be reliant in their abilities to conduct courses of action, although know that it is not easy to achieve your goals, and in unexpected situations showed its ability to solve difficult problems

Avaliação de projetos sociais: análise da metodologia utilizada pela Petrobrás

On the aggravation of social problems and the shortage of resources, the improvement of evaluation methods and control of its application, requiring more efficiency, efficacy, effectiveness and participation in its management, has been growing. As a result, emerges the importance of studying and developing such methodologies. The overall goal of this dissertation is to know what are the difficults to incorporate the point of view of executers and beneficiaries in evaluation process. To do so, has been done a research characterized as qualitative, with a field strategy using the case study of two social projects called Petrobras Child Program, situated in the metropolitan region of Natal, and Content Analysis technique for analyze the data. The conclusions of this work can assist in improving the process of projects evaluation financed by Petrobras, contributing with its social role, besides the possibility of encouraging a greater participation of other society actors, such as beneficiaries, in the evaluation process