Investigating strategies and indicators for sustainable campus: Comparison and synergies between University of Bologna and Delft University of Technology

Sustainable development is one of the biggest challenges of the twenty fist-century. Various university has begun the debate about the content of this concept and the ways in which to integrate it into their policy, organization and activities. Universities have a special responsibility to take over a leading position by demonstrating best practices that sustain and educate a sustainable society. For that reason universities have the opportunity to create the culture of sustainability for today’s student, and to set their expectations for how the world should be. This thesis aim at analyzing how Delft University of Technology and University of Bologna face the challenge of becoming a sustainable campus. In this context, both universities have been studied and analyzed following the International Sustainable Campus Network (ISCN) methodology that provides a common framework to formalize commitments and goals at campus level. In particular this work has been aimed to highlight which key performance indicators are essential to reach sustainability as a consequence the following aspects has been taken into consideration: energy use, water use, solid waste and recycling, carbon emission. Subsequently, in order to provide a better understanding of the current state of sustainability on University of Bologna and Delft University of Technology, and potential strategies to achieve the stated objective, a SWOT Analysis has been undertaken. Strengths, weaknesses, opportunities and threats have been shown to understand how the two universities can implement a synergy to improve each other. In the direction of framing a “Sustainable SWOT” has been considered the model proposed by People and Planet, so it has been necessary to evaluate important matters as for instance policy, investment, management, education and engagement. Regarding this, it has been fundamental to involve the main sustainability coordinators of the two universities, this has been achieved through a brainstorming session. Partnerships are key to the achievement of sustainability. The creation of a bridge between two universities aims to join forces and to create a new generation of talent. As a result, people can become able to support universities in the exchange of information, ideas, and best practices for achieving sustainable campus operations and integrating sustainability in research and teaching. For this purpose the project "SUCCESS" has been presented, the project aims to create an interactive European campus network that can be considered a strategic key player for sustainable campus innovation in Europe. Specifically, the main key performance indicators have been analyzed and the importance they have for the two universities and their strategic impact have been highlighted. For this reason, a survey was conducted with people who play crucial roles for sustainability within the two universities and they were asked to evaluate the KPIs of the project. This assessment has been relevant because has represented the foundation to develop a strategy to create a true collaboration.

Examining the Justification for Residential Recycling

Municipalities in the United States have for the past two decades initiated two policies to reduce residential solid waste generation by increasing recycling. The first policy, implemented in over 4,000 municipalities in the United States, requires households to pay a fee for each unit of garbage presented at the curb for collection. The second policy, initiated in 8,875 municipalities, subsidizes household recycling efforts by providing free curbside collection of certain recyclable materials. Both initiatives serve as examples of incentive-based environmental policies favored by many economists. But before economists can celebrate this wide-spread adoption of incentive-based environmental policies, further examination reveals that potentially inefficient command and control policies have been more instrumental in promoting recycling than might be commonly known. This article examines the empirical lessons gained from studying twenty years of solid waste policy in the United States and argues for the replacement of several state recycling mandates with a system of state and/or national landfill taxes.

POST-PROJECT ASSESSMENT OF PIT LATRINES IN RURAL PANAMA

In Panama, one of the Environmental Health (EH) Sector’s primary goals is to improve the health of rural Panamanians by helping them to adopt behaviors and practices that improve access to and use of sanitation systems. In complying with this goal, the EH sector has used participatory development models to improve hygiene and increase access to latrines through volunteer managed latrine construction projects. Unfortunately, there is little understanding of the long term sustainability of these interventions after the volunteers have completed their service. With the Peace Corps adapting their Monitoring, Reporting, and Evaluation procedures, it is appropriate to evaluate the sustainability of sanitation interventions offering recommendations for the adaptions of the EH training program, project management, and evaluation procedures. Recognizing the need for evaluation of past latrine projects, the author performed a post project assessment of 19 pit latrine projects using participatory analysis methodologies. First, the author reviewed volunteers’ perspectives of pit latrine projects in a survey. Then, for comparison, the author performed a survey of latrine projects using a benchmarking scoring system to rate solid waste management, drainage, latrine siting, latrine condition, and hygiene. It was observed that the Sanitation WASH matrix created by the author was an effective tool for evaluating the efficacy of sanitation interventions. Overall more than 75%, of latrines constructed were in use. However, there were some areas where improvements could be made for both latrine construction and health and hygiene. The latrines scored poorly on the indicators related to the privacy structure and seat covers. Interestingly those are the two items least likely to be included in project subsidies. Furthermore, scores for hygiene-related indicators were low; particularly those related to hand washing and cleanliness of the kitchen, indicating potential for improvement in hygiene education. Based on these outcomes, the EH sector should consider including subsidies and standardized designs for privacy structures and seat covers for latrines. In addition, the universal adoption of contracts and/or deposits for project beneficiaries is expected to improve the completion of latrines. In order to address the low scores in the health and hygiene indicators, the EH sector should adapt volunteer training, in addition to standardizing health and hygiene intervention procedures. In doing so, the sector should mimic the Community Health Club model that has shown success in improving health and hygiene indicators, as well as use a training session plan format similar to those in the Water Committee Seminar manual. Finally, the sector should have an experienced volunteer dedicated to program oversight and post-project monitoring and evaluation.

A Low-Flow Self-Cleaning Drainage System for Fish Rearing Tanks

A float-stopper mechanism was designed to drain fish holding tanks directly from the bottom. Unlike traditional, top-drawn standpipe systems, it allows continuous flushing of settled solid waste. It also prevents the accumulation of these wastes between the two standpipes that are used in bottom-drawn, double-walled standpipe systems. When suspended solids are forced upward between the outer and inner standpipes of such systems, a minimum velocity must be maintained to prevent sediment accumulation. This minimum velocity determines the minimum flow rate through the tank. The system described in this report flushes well over a wide range of flow rates.

Environmental sustainability and the human element: Decision making in National Cancer Institute-designated cancer centers and Practice Greenhealth subscribing institutions

Background. Various aspects of sustainability have taken root in the hospital environment; however, decisions to pursue sustainable practices within the framework of a master plan are not fully developed in National Cancer Institute (NCI) -designated cancer centers and subscribing institutions to the Practice Greenhealth (PGH) listserv.^ Methods. This cross sectional study was designed to identify the organizational characteristics each study group pursed to implement sustainability practices, describe the barriers they encountered and reasons behind their choices for undertaking certain sustainability practices. A web-based questionnaire was pilot tested, and then sent out to 64 NCI-designated cancer centers and 1638 subscribing institutions to the PGH listserv.^ Results. Complete responses were received from 39 NCI-designated cancer centers and 58 subscribing institutions to the PGH listserv. NCI-designated cancer centers reported greater progress in integrating sustainability criteria into design and construction projects than hospitals of institutions subscribing to the PHG listserv (p-value = <0.05). Statistically significant differences were also identified between these two study groups in undertaking work life options, conducting energy usage assessments, developing energy conservation and optimization plans, implementing solid waste and hazardous waste minimization programs, using energy efficient vehicles and reporting sustainability progress to external stakeholders. NCI-designated cancer centers were further along in implementing these programs (p-value = <0.05). In comparing the self-identified NCI-designated cancer centers to centers that indicated they were both and NCI and PGH, the later had made greater progress in using their collective buying power to pursue sustainable purchasing practices within the medical community (p-value = <0.05). In both study groups, recycling programs were well developed.^ Conclusions. Employee involvement was viewed as the most important reason for both study groups to pursue recycling initiatives and incorporated environmental criteria into purchasing decisions. A written sustainability commitment did not readily translate into a high percentage that had developed a sustainability master plan. Coordination of sustainability programs through a designated sustainability professional was not being undertaken by a large number of institutions within each study group. This may be due to the current economic downturn or management's attention to the emerging health care legislation being debated in congress. ^ Lifecycle assessments, an element of a carbon footprint, are seen as emerging areas of opportunity for health care institutions that can be used to evaluate the total lifecycle costs of products and services.^

STRATEGIES FOR THE TRANSFER OF APPROPRIATE TECHNOLOGY TO DEVELOPING COUNTRIES: THE IMPLEMENTATION AND DEVELOPMENT OF ENVIRONMENTAL HEALTH PROGRAMS IN TUNISIA

This dissertation focuses on Project HOPE, an American medical aid agency, and its work in Tunisia. More specifically this is a study of the implementation strategies of those HOPE sponsored projects and programs designed to solve the problems of high morbidity and infant mortality rates due to environmentally related diarrheal and enteric diseases. Several environmental health programs and projects developed in cooperation with Tunisian counterparts are described and analyzed. These include (1) a paramedical manpower training program; (2) a national hospital sanitation and infection control program; (3) a community sewage disposal project; (4) a well reconstruction project; and (5) a solid-waste disposal project for a hospital.^ After independence, Tunisia, like many developing countries, encountered several difficulties which hindered progress toward solving basic environmental health problems and prompted a request for aid. This study discusses the need for all who work in development programs to recognize and assess those difficulties or constraints which affect the program planning process, including those latent cultural and political constraints which not only exist within the host country but within the aid agency as well. For example, failure to recognize cultural differences may adversely affect the attitudes of the host staff towards their work and towards the aid agency and its task. These factors, therefore, play a significant role in influencing program development decisions and must be taken into account in order to maximize the probability of successful outcomes.^ In 1969 Project HOPE was asked by the Tunisian government to assist the Ministry of Health in solving its health manpower problems. HOPE responded with several programs, one of which concerned the training of public health nurses, sanitary technicians, and aids at Tunisia's school of public health in Nabeul. The outcome of that program as well as the strategies used in its development are analyzed. Also, certain questions are addressed such as, what should the indicators of success be, and when is the time right to phase out?^ Another HOPE program analyzed involved hospital sanitation and infection control. Certain generic aspects of basic hospital sanitation procedures were documented and presented in the form of a process model which was later used as a "microplan" in setting up similar programs in other Tunisian hospitals. In this study the details of the "microplan" are discussed. The development of a nation-wide program without any further need of external assistance illustrated the success of HOPE's implementation strategies.^ Finally, although it is known that the high incidence of enteric disease in developing countries is due to poor environmental sanitation and poor hygiene practices, efforts by aid agencies to correct these conditions have often resulted in failure. Project HOPE's strategy was to maximize limited resources by using a systems approach to program development and by becoming actively involved in the design and implementation of environmental health projects utilizing "appropriate" technology. Three innovative projects and their implementation strategies (including technical specifications) are described.^ It is advocated that if aid agencies are to make any progress in helping developing countries basic sanitation problems, they must take an interdisciplinary approach to progrm development and play an active role in helping counterparts seek and identify appropriate technologies which are socially and economically acceptable. ^

Residuos sólidos urbanos (RSU). Aproximaciones sociológicas al medio ambiente : La gestión de los RSU en Argentina : el caso del Programa de Separación de Basura en Origen implementado por la Municipalidad de La Plata. Opiniones, actitudes y prácticas de los ciudadanos en torno al medio ambiente y al RSU

Habiéndose instalado como principio operativo hegemónico a nivel mundial, la perspectiva del desarrollo sustentable rige actualmente las políticas medioambientales en Argentina. La gestión integral de residuos sólidos urbanos (GIRSU) es consecuente con la idea de compatibilidad entre conservación del medio ambiente y crecimiento económico que postula el desarrollo sustentable. La Estrategia Nacional que busca instalarla en el país menciona una serie de fases dentro de las cuales se encuentra la segregación en origen. Por lo tanto, el programa de Separación de basura en origen implementado por la Municipalidad de La Plata desde 2008, parecería responder a dicha propuesta. Sin embargo, la ausencia de un marco normativo correspondiente y de una política que contemple la totalidad de las etapas de gestión de la basura, hacen del programa una fase operativa desvinculada del proceso global de GIRSU. Entonces, partiendo del enfoque conceptual de la Sociología Medioambiental, esta investigación busca dar cuenta del posicionamiento actual de la población respecto de la cuestión del medio ambiente y del RSU a través de reconocer las opiniones, actitudes y prácticas de los ciudadanos de La Plata en torno al ambiente en general y al RSU en particular en el marco del programa de separación de basura en origen. Mediante la indagación de la opinión pública a través de un cuestionario semiestructurado, se llega a la conclusión de que existe entre la población de La Plata un alto conocimiento aunque escasa participación en el Programa de Separación de Basura en Origen. Sin embargo, el alto porcentaje de población que realiza un tipo alternativo de segregación de basura domiciliaria, demuestra una fuerte predisposición entre la población frente a dicha práctica. Por otro lado, si bien la población sostiene un discurso y unas prácticas altamente conservacionistas, los 3 mismos no implican necesariamente una conciencia y prácticas activas de índole conservacionista, no existiendo un activismo conservacionista propiamente dicho

Residuos sólidos urbanos (RSU). Aproximaciones sociológicas al medio ambiente : La gestión de los RSU en Argentina : el caso del Programa de Separación de Basura en Origen implementado por la Municipalidad de La Plata. Opiniones, actitudes y prácticas de los ciudadanos en torno al medio ambiente y al RSU

Habiéndose instalado como principio operativo hegemónico a nivel mundial, la perspectiva del desarrollo sustentable rige actualmente las políticas medioambientales en Argentina. La gestión integral de residuos sólidos urbanos (GIRSU) es consecuente con la idea de compatibilidad entre conservación del medio ambiente y crecimiento económico que postula el desarrollo sustentable. La Estrategia Nacional que busca instalarla en el país menciona una serie de fases dentro de las cuales se encuentra la segregación en origen. Por lo tanto, el programa de Separación de basura en origen implementado por la Municipalidad de La Plata desde 2008, parecería responder a dicha propuesta. Sin embargo, la ausencia de un marco normativo correspondiente y de una política que contemple la totalidad de las etapas de gestión de la basura, hacen del programa una fase operativa desvinculada del proceso global de GIRSU. Entonces, partiendo del enfoque conceptual de la Sociología Medioambiental, esta investigación busca dar cuenta del posicionamiento actual de la población respecto de la cuestión del medio ambiente y del RSU a través de reconocer las opiniones, actitudes y prácticas de los ciudadanos de La Plata en torno al ambiente en general y al RSU en particular en el marco del programa de separación de basura en origen. Mediante la indagación de la opinión pública a través de un cuestionario semiestructurado, se llega a la conclusión de que existe entre la población de La Plata un alto conocimiento aunque escasa participación en el Programa de Separación de Basura en Origen. Sin embargo, el alto porcentaje de población que realiza un tipo alternativo de segregación de basura domiciliaria, demuestra una fuerte predisposición entre la población frente a dicha práctica. Por otro lado, si bien la población sostiene un discurso y unas prácticas altamente conservacionistas, los 3 mismos no implican necesariamente una conciencia y prácticas activas de índole conservacionista, no existiendo un activismo conservacionista propiamente dicho

Residuos sólidos urbanos (RSU). Aproximaciones sociológicas al medio ambiente : La gestión de los RSU en Argentina : el caso del Programa de Separación de Basura en Origen implementado por la Municipalidad de La Plata. Opiniones, actitudes y prácticas de los ciudadanos en torno al medio ambiente y al RSU

Habiéndose instalado como principio operativo hegemónico a nivel mundial, la perspectiva del desarrollo sustentable rige actualmente las políticas medioambientales en Argentina. La gestión integral de residuos sólidos urbanos (GIRSU) es consecuente con la idea de compatibilidad entre conservación del medio ambiente y crecimiento económico que postula el desarrollo sustentable. La Estrategia Nacional que busca instalarla en el país menciona una serie de fases dentro de las cuales se encuentra la segregación en origen. Por lo tanto, el programa de Separación de basura en origen implementado por la Municipalidad de La Plata desde 2008, parecería responder a dicha propuesta. Sin embargo, la ausencia de un marco normativo correspondiente y de una política que contemple la totalidad de las etapas de gestión de la basura, hacen del programa una fase operativa desvinculada del proceso global de GIRSU. Entonces, partiendo del enfoque conceptual de la Sociología Medioambiental, esta investigación busca dar cuenta del posicionamiento actual de la población respecto de la cuestión del medio ambiente y del RSU a través de reconocer las opiniones, actitudes y prácticas de los ciudadanos de La Plata en torno al ambiente en general y al RSU en particular en el marco del programa de separación de basura en origen. Mediante la indagación de la opinión pública a través de un cuestionario semiestructurado, se llega a la conclusión de que existe entre la población de La Plata un alto conocimiento aunque escasa participación en el Programa de Separación de Basura en Origen. Sin embargo, el alto porcentaje de población que realiza un tipo alternativo de segregación de basura domiciliaria, demuestra una fuerte predisposición entre la población frente a dicha práctica. Por otro lado, si bien la población sostiene un discurso y unas prácticas altamente conservacionistas, los 3 mismos no implican necesariamente una conciencia y prácticas activas de índole conservacionista, no existiendo un activismo conservacionista propiamente dicho

Does Quality Matter in the Iron and Scrap Trade?

This paper sheds light on the iron and steel (IS) scrap trade to examine how economic development affects the quality demanded of recyclable resource. A simple model is presented that show a mechanism of how scrap quality impacts the direction of trade due to comparative advantage. We find that economic development in both importing and exporting countries has a positive effect on the quality of traded recyclables. Developed countries that intend to improve the domestic recovery of recyclables should raise the quality of separating recyclables while developing countries should tighten environmental regulations to help decrease the import of recyclables that cause pollution.

Approach to the use of indicators for the assessment of the environmental level of construction products

The European construction industry is supposed to consume the 40% of the natural European resources and to generate the 40% of the European solid waste. Conscious of the great damage being suffered by the environment because of construction activity, this work tries to provide the building actors with a new tool to improve the current situation. The tool proposed is a model for the comprehensive evaluation of construction products by determining their environmental level. In this research, the environmental level of a construction product has been defined as its quality of accomplishing the construction requirements needed by causing the minimum ecological impact in its surrounding environment. This information allows building actors to choose suitable materials for building needs and also for the environment, mainly in the project stage or on the building site, contributing to improve the relationship between buildings and environment. For the assessment of the environmental level of construction products, five indicators have been identified regarding their global environmental impact through the product life cycle: CO2 emissions provoked during their production, volume and toxicity of waste generated on the building site, durability and recycling capacity after their useful life. Therefore, the less environmental impact one construction product produces, the higher environmental level performs. The model has been tested in 30 construction products that include environmental criteria in their description. The results obtained will be discussed in this article. Furthermore, this model can lay down guidelines for the selection of ecoefficient construction products and the design of new eco-competitive and eco-committed ones

Desarrollo de conglomerados con la incorporación de cenizas volantes procedentes de la incineración de residuos sólidos urbanos

Esta tesis presenta los resultados de la investigación realizada sobre la inertización de cenizas volantes procedentes de residuos sólidos urbanos y su posterior encapsulación en distintas matrices de mortero. Durante el proceso de inertización, se ha logrado la inertización de éste residuo tóxico y peligroso (RTP) y también su valorización como subproducto. De esta forma se dispone de nueva “materia prima” a bajo coste y la eliminación de un residuo tóxico y peligroso con la consiguiente conservación de recursos naturales alternativos. La caracterización química de las cenizas analizadas refleja que éstas presentan altas concentraciones de cloruros, Zn y Pb. Durante la investigación se ha desarrollado un proceso de inertización de las cenizas volantes con bicarbonato sódico (NaHCO3) que reduce en un 99% el contenido en cloruros y mantiene el pH en valores óptimos para que la concentración de los metales pesados en el lixiviado sea mínima debido a su estabilización en forma de carbonatos insolubles. Se han elaborado morteros con cuatro tipos distintos de cementos (CEM-I, CEM-II, CAC y CSA) incorporando cenizas volantes inertizadas en una proporción igual a un 10% en peso del árido utilizado. Los morteros ensayados abarcan distintas dosificaciones tanto en la utilización de áridos con distintos diámetros (0/2 y 0/4), como en la relación cemento/árido (1/1 y 1/3). Se han obtenido las propiedades físicas y mecánicas de estos morteros mediante ensayos de Trabajabilidad, Estabilidad Dimensional, Carbonatación, Porosidad y Resistencias Mecánicas. De igual forma, se presentan resultados de ensayos de lixiviación de Zn, Pb, Cu y Cd, sobre probetas monolíticas de los morteros con los mejores comportamientos físico/mecánicos, donde se ha analizado el contenido en iones de dichos metales pesados lixiviados mediante determinación voltamperométrica de redisolución anódica Se concluye que todos los morteros ensayados son técnicamente aceptables, siendo los más favorables los elaborados con Cemento de Sulfoaluminato de Calcio (CSA) y con Cemento de Aluminato de Calcio (CAC). En este último caso, se mejoran las resistencias a compresión de los morteros de referencia en más de un 48%, y las resistencias a flexión en más de un 67%. De igual forma, los ensayos de lixiviado revelan la completa encapsulación de los iones de Zn y la mitigación en el lixiviado de los iones de Pb. Ambos morteros podrían ser perfectamente validos en actuaciones en las que se necesitase un producto de fraguado rápido, altas resistencias iniciales y compensación de las retracciones con una elevada estabilidad dimensional. En base a esto, el material podría ser utilizado como mortero de reparación en viales y pavimentos que requiriesen altas prestaciones, tales como: soleras industriales, pistas de aterrizaje, aparcamientos, etc. O bien, para la confección de elementos prefabricados sin armaduras estructurales, dada su elevada resistencia a flexión. ABSTRACT This dissertation presents the results of a research on inerting fly ash from urban solid waste and its subsequent encapsulation in mortar matrixes. The inerting of this hazardous toxic waste, as well as its valorization as a by-product has been achieved. In this way, a new "raw material" is available through a simple process and the toxic and hazardous waste is eliminated, and consequently, conservation of alternative natural resources is strengthened. Chemical analysis of the ashes analyzed shows high concentrations of soluble chlorides, Zn and Pb. An inerting process of fly ash with sodium bicarbonate (NaHCO3) has been developed which reduces 99% the content of chlorides and maintains pH at optimal values, so that the concentration of heavy metals in the leachate is minimum, due to its stabilization in the form of insoluble carbonates. Mortars with four different types of cements (CEM-I, CEM-II, CAC and CSA) have been developed by the addition of inertized fly ash in the form of carbonates, in the proportion of 10% in weight of the aggregates used. The samples tested include different proportions in the use of aggregates with different sizes (0/2 and 0/4), and in the cement/aggregate ratio (1/1 and 1/3). Physical/mechanical properties of these mortars have been studied through workability, dimensional stability, carbonation, porosity and mechanic strength tests. Leaching tests of Zn, Pb, Cu and Cd ions are also being performed on monolithic samples of the best behavioral mortars. The content in leachated heavy metal ions is being analyzed through stripping voltammetry determination. Conclusions drawn are that the tested CAC and CSA cement mortars present much better behavior than those of CEM-I and CEM-II cement. The results are especially remarkable for the CAC cement mortars, improving reference mortars compression strengths in more than 48%, and also bending strengths in more than 67%. Leaching tests confirm that the encapsulation of Zn and Pb is achieved and leachate of both ions is mitigated within the mortar matrixes. For the above stated reasons, it might be concluded that mortars made with calcium aluminate cements or calcium sulfoaluminate with the incorporation of treated fly ash, may be perfectly valid for uses in which a fast-curing product, with high initial strength and drying shrinkage compensation with a high dimensional stability is required. Based on this, the material could be used as repair mortar for structures, roads and industrial pavements requiring high performance, such as: industrial floorings, landing tracks, parking lots, etc. Alternatively, it could also be used in the manufacture of prefabricated elements without structural reinforcement, given its high bending strength.

Implantación de un sistema de depósito, devolución y retorno en el mercado retail español

“Quien contamina, paga“, con esta premisa surgió la idea de este Trabajo Fin de Máster, en adelante TFM, cuyo objetivo era identificar medidas alternativas reales para una optimización del proceso actual de gestión de residuos sólidos urbanos ante una sociedad cada vez más superpoblada y con mayores ratios de consumo. Cada español genera anualmente un volumen de 485 Kg de residuos, de los cuales únicamente el 33 % son reciclados y pueden volver a un flujo normal de uso, especialmente preocupante durante los últimos años es el auge de los productos envasados, tanto de bebidas como de alimentos , cuya utilización se ha duplicado en la última década. La motivación de este trabajo Fin de Máster ha sido la de poner de manifiesto que la sostenibilidad con el medioambiente puede ir de la mano de la rentabilidad y del progreso. Durante este TFM se ha estudiado y analizado la viabilidad económica de implantación de un nuevo modelo de depósito, devolución y retorno en el mercado retail español y como con la adopción de este nuevo sistema se pueden lograr beneficios tanto para el propio minorista, como para el medio ambiente con ratios de reciclado superiores al 98%. La preocupación por el medio ambiente empieza a ser una constante entre los consumidores españoles y dicha preocupación comienza a ser influenciadora en las decisiones de compra (productos eco, sostenibilidad…). Nuestra propuesta consiste en dotar a los principales distribuidores del sector retail español de un sistema de depósito, devolución y retorno para envases de bebidas capaz de generar diferenciación, innovación y rentabilidad frente a la competencia. Dicho sistema consiste en pagar un depósito por cada envase de bebida que se adquiera y su correspondiente devolución en la siguiente compra, una vez que se devuelva vacío al establecimiento. Para ello se ha analizado el sector de la distribución en España, especialmente la distribución de bebidas. Se trata de un sector muy competitivo, que presenta varios formatos en función del tamaño del establecimiento (Hipermercados, Supermercados, tiendas tradicionales). Las principales empresas distribuidoras (Carrefour, Mercadona, Alcampo, Eroski, DIA) se encuentran en procesos de cambios estratégicos para lograr atraer a más consumidores hacia sus tiendas, por lo que nuestra propuesta podrá añadir valor a la hora de influenciar en la decisión del lugar de compra. En nuestro caso, nos dirigiremos principalmente a las grandes empresas distribuidoras, Hipermercados de más de 2.500 m2 ,que cuentan con más de 500 puntos de venta y distribución donde existe la posibilidad real de implantar un SDDR. Además se ha realizado un estudio de mercado sobre la influencia de dicho sistema en el consumidor final, donde se ha detectado dos segmentos principales cuya decisión de compra se vería muy influenciada por la implantación de un SDDR, un segmento Sénior, entre 45-54 años, preocupados por el medio ambiente y con poder adquisitivo suficiente como para que el pago del depósito no sea bloqueante, y un segmento Junior, entre 18-24 años, también muy concienciado el medio ambiente, de capacidad económica menor pero qué influye en la decisión de compra de sus progenitores. Para llevar a cabo este plan de negocio será necesario una inversión inicial de 57.000 €, con unas expectativas de recuperación de dicha inversión en el primer año y una TIR del 56%, presentando un VAN de 127.961 € para los 7 años de vida del proyecto. Para dar a conocer a los clientes del Hipermercado los beneficios de utilizar un sistema SDDR, se realizarán campañas de marketing a través de diferentes canales, promociones de apertura, acciones de marketing exteriores y planes de fidelización. La organización e implantación en el Hipermercado será muy sencilla con roles claramente diferenciados, únicamente involucraría a unos 9 recursos definidos y en aproximadamente 3 meses desde el inicio del proyecto ya se podría ofertar dicho servicio a los clientes del Hipermercado. Además se han analizado los principales riesgos a los que se enfrentaría el negocio, ponderándose en una matriz impacto-probabilidad. Se han establecido medidas correctoras en el caso que dicho riesgo aflore. Habrá que tener especialmente precaución con la pérdida de ventas durante el arranque del negocio en el caso que esto ocurra, por lo que se deberá controlar el gasto, fomentar la captación de clientes y mantener un fondo de maniobra lo suficientemente elevado como para absorber dicho riesgo.---ABSTRACT---“Polluters pay”, with this premise this TFM aimed at identifying real alternative measures for optimization of the current process of solid waste management in a crowded society and with greater consumption ratios. Spaniards generates an annual volume of 485 kg of waste; only 33 % are recycled and can return to a normal flow. Specially concern is the increased of packaged product in recent years, mainly drink and food, their use has been duplicated in the last decade. The motivation for this Thesis was to highlight that sustainability, profitability and progress can go together. During this TFM has been studied and analyzed the economic feasibility of implementing a new model of deposit , refund and return in the Spanish retail market and as with the adoption of this new system can achieve benefits for the retailer itself therefore to the environment with ratios above 98% recycled. Concern for the environment is becoming a constant among Spanish consumers , and this concern is becoming influencer in purchasing decisions ( eco, sustainability ... ) . Our proposal is to provide the main distributors of the Spanish retail sector a system of deposit, refund and return for beverage containers capable of generating differentiation, innovation and profitability over the competition. This system is to pay a deposit for each beverage container they purchase and their corresponding return in the next purchase, once they return empty to the establishment. For this we have analyzed the distribution sector in Spain, especially the distribution of beverages. This is a highly competitive industry, which features various formats depending on the size of establishments (hypermarkets, supermarkets, traditional shops). The main distribution companies (Carrefour, Mercadona, Alcampo, Eroski, DIA) are in the process of strategic changes in order to attract more consumers to their stores, so that our approach can add value in influencing the decision of place shopping. In our case, we will go mainly to large distributors, Hypermarkets of over 2,500 m2, which have more than 500 outlets and distribution where there is a real possibility of implementing a SDDR. It has also conducted a market study on the influence of that system on the final consumer, which has detected two main segments whose purchasing decisions would be greatly influenced by the introduction of a SDDR, a Senior segment, 45-54 years concerned about the environment and purchasing power enough that the deposit is not blocking, and a Junior Segment, aged 18-24, also concern with environment, lower economic capacity but what influences the decision purchase of their parents). To carry out this business plan will require an initial investment of 57,000 €, with expectations of recovery of such investment in the first year and an IRR of 56%, with an NPV of € 127,961 for the 7 years of the project . To publicize hypermarket customers the benefits of using a SDDR system, marketing campaigns conducted through different channels, opening promotions, marketing activities and external loyalty schemes. The organization and implementation in the Hypermarket is easy with distinct roles, involve only about 9 resourced and in about 3 months from the start of the project and could offer this service to customers in the hypermarket. We have also analyzed the main risks and established corrective measures to surface that risk . We should take caution with lost sales during startup of the business, such as control spending, customer retention and maintaining enough working capital.

Estratégias para operacionalização da logística reversa de medicamentos

O descarte de medicamentos envolve dois fluxos: o fluxo institucional, dos resíduos de fármacos, classificados como resíduos de serviços de saúde, utilizados na indústria e nas instituições de saúde; e o fluxo domiciliar, dos medicamentos vencidos/em desuso em poder da população. O descarte dos resíduos de medicamentos de origem domiciliar pode ser promovido pela logística reversa, onde este tipo de resíduo é devolvido ao setor empresarial para destinação final ambientalmente segura. O objetivo deste estudo foi identificar as estratégias mais viáveis para operacionalização da logística reversa de medicamentos. Trata-se de uma pesquisa exploratória, descritiva, com abordagem quantitativa. As estratégias foram avaliadas junto a atores da cadeia de valor farmacêutica: representantes do poder público, da indústria e distribuição farmacêutica, e consumidores/potenciais consumidores de medicamentos. Foram elaborados três questionários de avaliação de estratégias segundo seis critérios: mediação (articulação entre atores da cadeia produtiva farmacêutica por meio de políticas públicas); fiscalização (das ações); complexidade (de implantação e operacionalização); custos (de implantação e manutenção); adesão (potencialidade de ser inserida no cotidiano da população) e abrangência (potencialidade de alcançar a população). As estratégias foram hierarquizadas em ordem decrescente de viabilidade: rientações à população por profissionais de saúde, farmácias e internet, sinalização de informações nas embalagens e bulas de medicamentos, campanhas publicitárias e de educação ambiental e a disponibilização de postos de entrega voluntária. Os resultados poderão contribuir para a operacionalização de um sistema de logística reversa de medicamentos, considerando todos os atores envolvidos e buscando conciliar suas necessidades, possibilidades, limitações e interesses

Gerenciamento integrado de resíduos sólidos: estudo de caso no Instituto Butantan

A relevância do gerenciamento de resíduos sólidos justifica-se pelos impactos à saúde e ao meio ambiente. Resíduos gerados em serviços de saúde podem apresentar periculosidade por suas características físico-químicas e biológicas. No Brasil, todo grande gerador é obrigado a elaborar o Plano de Gerenciamento de Resíduos Sólidos, e todo estabelecimento de saúde deve criar o Plano de Gerenciamento de Resíduos de Serviços de Saúde. Objetivo: Desenvolver modelo de gestão de resíduos sólidos para apoiar a elaboração e implantação desses planos em instituições públicas de pesquisa, desenvolvimento e fabricação de produtos de saúde. Métodos: Estudo de caso conduzido no Instituto Butantan, localizado no município de São Paulo/SP. Foi realizado considerando as seguintes etapas: diagnóstico do gerenciamento dos resíduos e elaboração, implantação e avaliação de Plano Integrado de Gerenciamento de Resíduos Sólidos. Todo o processo teve como abordagem a gestão participativa, compartilhada e integrada, envolvendo todos os atores da instituição. Na avaliação foram considerados o atendimento legal quanto à gestão e gerenciamento, às práticas e procedimentos implantados e à atuação dos envolvidos. Resultados: Destacam-se a caracterização e quantificação para cada fluxo de resíduos, a elaboração do Guia Prático de Descarte de Resíduos, o Modelo de Gestão para instituições de pesquisa, desenvolvimento e fabricação de produtos de uso em saúde humana baseado nas premissas do ciclo PDCA e o sistema informatizado de gerenciamento para estruturação e controle da gestão dos resíduos. Conclusões: Verifica-se que o processo desenvolvido ao longo do estudo propiciou mudança de cultura, envolvimento dos funcionários por meio da capacitação contínua para atuação e segurança do trabalhador e melhoria no gerenciamento dos resíduos, promovendo a redução de custos de destinação e a valorização dos resíduos.