GATD : una eina simplificada per la gestió de les actuacions tècniques a domicili

Treball de fi de carrera de Enginyeria Tècnica de Sistemes d'en Jordi Tejero. Consisteix en el desenvolupament d'una eina, força simplificada, per a gestionar les actuacions a domicili d'una empresa de serveis tècnics, com pot ser una lampisteria.El producte és una aplicació web desenvolupada integrament amb els recursos que proporciona el servidor d'aplicacions GlassFish v3, de Sun. En particular, empra EJB 3, Java Server Faces 2 i JavaDb (Derby) com a SGBD.A més de l'executable, el producte inclou el codi font Java, el projecte Eclipse amb que s'ha desenvolupat, la documentació JavaDoc, una breu guia pels usuaris i el resultat de les proves realitzades.A banda, s'hi publica la memòria del treball i una presentació virtual en Power Point.

IaaS, infraestructura com a servei

El propósito de este documento es adentrarnos en los nuevos modelos de negocio basados en las tecnologías Cloud Computing con el objetivo de consolidar nuevos conocimientos complementarios a los estudios de ingeniería informática. Se quiere realizar un estudio de productos open-source basados en un modelo de servicio como infraestructura (IaaS), y, implementarlos desde la vertiente más práctica.

Gestión postventa

Proyecto final de carrera en el que una empresa, especializada en el segmento de los electrodomésticos, se ve en la necesidad de cambiar el sistema que tiene para gestionar la postventa de sus productos. Se han analizado los requerimientos del nuevo sistema, así como implementado la base de datos que satisface estos requerimientos junto con los procedimientos necesarios para la gestión que proporcionaran el único método de acceso. A parte de la gestión diaria de las incidencias, se han consolidado datos para generar estadísticas que permitan mejorar la eficiencia de la empresa.

A Public Service Gap: Capturing Contexts in a Comparative Approach of Street-Level Bureaucracy

Studies of street-level bureaucracy have introduced a variety of conceptualizations, research approaches, and causal inferences. While this research has produced several insights, the impact of variety in the institutional context has not been adequately explored. We present the construct of a public service gap as a way to incorporate contextual factors and facilitate comparison. This construct addresses the differences between what is asked of and what is offered to public servants working at the street level. The heuristic enables the systematic capture of macro- and meso-contextual influences, thus enhancing comparative research on street-level bureaucracy.

The deployment of an e-book consultation and loan service : the experience of the Open University of Catalonia Library

La Biblioteca de la UOC (UOC Library) ha ofert durant tres mesos (octubre-desembre 09), en fase de prova pilot, un servei de consulta i préstec de lectors de llibres electrònics (e-readers). Aquest nou desplegament s'ha desenvolupat en consonància amb l'aposta general de la Universitat en innovació en tecnologies aplicades a l'educació, i la voluntat de potenciar les col·leccions de llibres electrònics i l'ús dels dispositius de lectura de llibres electrònics com una extensió més de la tecnologia del Campus 5.0, en el suport a l'aprenentatge dels seus estudiants durant la seva formació a la Universitat. Aquest treball presenta en detall les especificacions de la prova pilot, a més de contenir una anàlisi i avaluació dels resultats obtinguts: punts forts i punts febles, relació dels aspectes a millorar i modificar, de cara a la consolidació final del servei.

Histological and histochemical evaluation of human oral mucosa constructs developed by tissue engineering

Reconstruction of large oral mucosa defects is often challenging, since the shortage of healthy oral mucosa to replace the excised tissues is very common. In this context, tissue engineering techniques may provide a source of autologous tissues available for transplant in these patients. In this work, we developed a new model of artificial oral mucosa generated by tissue engineering using a fibrin-agarose scaffold. For that purpose, we generated primary cultures of human oral mucosa fibroblasts and keratinocytes from small biopsies of normal oral mucosa using enzymatic treatments. Then we determined the viability of the cultured cells by electron probe quantitative X-ray microanalysis, and we demonstrated that most of the cells in the primary cultures were alive and had high K/Na ratios. Once cell viability was determined, we used the cultured fibroblasts and keratinocytes to develop an artificial oral mucosa construct by using a fibrin-agarose extracellular matrix and a sequential culture technique using porous culture inserts. Histological analysis of the artificial tissues showed high similarities with normal oral mucosa controls. The epithelium of the oral substitutes had several layers, with desmosomes and apical microvilli and microplicae. Both the controls and the oral mucosa substitutes showed high suprabasal expression of cytokeratin 13 and low expression of cytokeratin 10. All these results suggest that our model of oral mucosa using fibrin-agarose scaffolds show several similarities with native human oral mucosa.

Resource dimensioning aspect of heterogeneous traffic with different service requirements: Integration versus segregation

In this paper, we consider the ATM networks in which the virtual path concept is implemented. The question of how to multiplex two or more diverse traffic classes while providing different quality of service requirements is a very complicated open problem. Two distinct options are available: integration and segregation. In an integration approach all the traffic from different connections are multiplexed onto one VP. This implies that the most restrictive QOS requirements must be applied to all services. Therefore, link utilization will be decreased because unnecessarily stringent QOS is provided to all connections. With the segregation approach the problem can be much simplified if different types of traffic are separated by assigning a VP with dedicated resources (buffers and links). Therefore, resources may not be efficiently utilized because no sharing of bandwidth can take place across the VP. The probability that the bandwidth required by the accepted connections exceeds the capacity of the link is evaluated with the probability of congestion (PC). Since the PC can be expressed as the CLP, we shall simply carry out bandwidth allocation using the PC. We first focus on the influence of some parameters (CLP, bit rate and burstiness) on the capacity required by a VP supporting a single traffic class using the new convolution approach. Numerical results are presented both to compare the required capacity and to observe which conditions under each approach are preferred