An abstract machine based execution model for computer architecture design and efficient implementation of logic programs in parallel.

The term "Logic Programming" refers to a variety of computer languages and execution models which are based on the traditional concept of Symbolic Logic. The expressive power of these languages offers promise to be of great assistance in facing the programming challenges of present and future symbolic processing applications in Artificial Intelligence, Knowledge-based systems, and many other areas of computing. The sequential execution speed of logic programs has been greatly improved since the advent of the first interpreters. However, higher inference speeds are still required in order to meet the demands of applications such as those contemplated for next generation computer systems. The execution of logic programs in parallel is currently considered a promising strategy for attaining such inference speeds. Logic Programming in turn appears as a suitable programming paradigm for parallel architectures because of the many opportunities for parallel execution present in the implementation of logic programs. This dissertation presents an efficient parallel execution model for logic programs. The model is described from the source language level down to an "Abstract Machine" level suitable for direct implementation on existing parallel systems or for the design of special purpose parallel architectures. Few assumptions are made at the source language level and therefore the techniques developed and the general Abstract Machine design are applicable to a variety of logic (and also functional) languages. These techniques offer efficient solutions to several areas of parallel Logic Programming implementation previously considered problematic or a source of considerable overhead, such as the detection and handling of variable binding conflicts in AND-Parallelism, the specification of control and management of the execution tree, the treatment of distributed backtracking, and goal scheduling and memory management issues, etc. A parallel Abstract Machine design is offered, specifying data areas, operation, and a suitable instruction set. This design is based on extending to a parallel environment the techniques introduced by the Warren Abstract Machine, which have already made very fast and space efficient sequential systems a reality. Therefore, the model herein presented is capable of retaining sequential execution speed similar to that of high performance sequential systems, while extracting additional gains in speed by efficiently implementing parallel execution. These claims are supported by simulations of the Abstract Machine on sample programs.

Detection and Isolation of Simultaneous Additive and Parametric Faults in Nonlinear Stochastic Dynamical Systems

This paper presents a new fault detection and isolation scheme for dealing with simultaneous additive and parametric faults. The new design integrates a system for additive fault detection based on Castillo and Zufiria, 2009 and a new parametric fault detection and isolation scheme inspired in Munz and Zufiria, 2008 . It is shown that the so far existing schemes do not behave correctly when both additive and parametric faults occur simultaneously; to solve the problem a new integrated scheme is proposed. Computer simulation results are presented to confirm the theoretical studies.

Location-aided distributed primary user identification in a cognitive radio scenario

We address a cognitive radio scenario, where a number of secondary users performs identification of which primary user, if any, is trans- mitting, in a distributed way and using limited location information. We propose two fully distributed algorithms: the first is a direct iden- tification scheme, and in the other a distributed sub-optimal detection based on a simplified Neyman-Pearson energy detector precedes the identification scheme. Both algorithms are studied analytically in a realistic transmission scenario, and the advantage obtained by detec- tion pre-processing is also verified via simulation. Finally, we give details of their fully distributed implementation via consensus aver- aging algorithms.

Detection and Tracking of Dynamic Objects. A MultiRobot approach to Critical Infrastructures Surveillance.

Despite that Critical Infrastructures (CIs) security and surveillance are a growing concern for many countries and companies, Multi Robot Systems (MRSs) have not been yet broadly used in this type of facilities. This dissertation presents a novel study of the challenges arisen by the implementation of this type of systems and proposes solutions to specific problems. First, a comprehensive analysis of different types of CIs has been carried out, emphasizing the influence of the different characteristics of the facilities in the design of a security and surveillance MRS. One of the most important needs for the surveillance of a CI is the detection of intruders. From a technical point of view this problem can be abstracted as equivalent to the Detection and Tracking of Mobile Objects (DATMO). This dissertation proposes algorithms to solve this specific problem in a CI environment. Using 3D range images of the environment as input data, two detection algorithms for ground robots have been developed. These detection algorithms provide a list of moving objects in the robot detection area. Direct image differentiation and computer vision techniques are used when the robot is static. Alternatively, multi-layer ground reconstructions are compared to detect the dynamic objects when the robot is moving. Since CIs usually spread over large areas, it is very useful to incorporate aerial vehicles in the surveillance MRS. Therefore, a moving object detection algorithm for aerial vehicles has been also developed. This algorithm compares the real optical flow obtained from a down-face oriented camera with an artificial optical flow computed using a RANSAC based homography matrix. Two tracking algorithms have been developed to follow the moving objects trajectories. These algorithms can efficiently handle occlusions and crossings, as well as exchange information among robots. The multirobot tracking can be applied to any type of communication structure: centralized, decentralized or a combination of both. Even more, the developed tracking algorithms are independent of the detection algorithms and could be potentially used with other detection procedures or even with static sensors, such as cameras. In addition, using the 3D point clouds available to the robots, a relative localization algorithm has been developed to improve the position estimation of a given robot with observations from other robots. All the developed algorithms have been extensively tested in different simulated CIs using the Webots robotics simulator. Furthermore, the algorithms have also been validated with real robots operating in real scenarios. In conclusion, this dissertation presents a multirobot approach to Critical Infrastructure Surveillance, mainly focusing on Detecting and Tracking Dynamic Objects.

Multi-resolution model-based traffic sign detection and tracking

In this paper we propose an innovative approach to tackle the problem of traffic sign detection using a computer vision algorithm and taking into account real-time operation constraints, trying to establish intelligent strategies to simplify as much as possible the algorithm complexity and to speed up the process. Firstly, a set of candidates is generated according to a color segmentation stage, followed by a region analysis strategy, where spatial characteristic of previously detected objects are taken into account. Finally, temporal coherence is introduced by means of a tracking scheme, performed using a Kalman filter for each potential candidate. Taking into consideration time constraints, efficiency is achieved two-fold: on the one side, a multi-resolution strategy is adopted for segmentation, where global operation will be applied only to low-resolution images, increasing the resolution to the maximum only when a potential road sign is being tracked. On the other side, we take advantage of the expected spacing between traffic signs. Namely, the tracking of objects of interest allows to generate inhibition areas, which are those ones where no new traffic signs are expected to appear due to the existence of a TS in the neighborhood. The proposed solution has been tested with real sequences in both urban areas and highways, and proved to achieve higher computational efficiency, especially as a result of the multi-resolution approach.

Moving object detection strategy for augmented-reality applications in a GPGPU by using CUDA

A spatial-color-based non-parametric background-foreground modeling strategy in a GPGPU by using CUDA is proposed. This strategy is suitable for augmented-reality applications, providing real-time high-quality results in a great variety of scenarios.

Efficient hybrid monocular-stereo approach to on-board, video-based traffic sign detection and tracking

In this paper we propose an innovative method for the automatic detection and tracking of road traffic signs using an onboard stereo camera. It involves a combination of monocular and stereo analysis strategies to increase the reliability of the detections such that it can boost the performance of any traffic sign recognition scheme. Firstly, an adaptive color and appearance based detection is applied at single camera level to generate a set of traffic sign hypotheses. In turn, stereo information allows for sparse 3D reconstruction of potential traffic signs through a SURF-based matching strategy. Namely, the plane that best fits the cloud of 3D points traced back from feature matches is estimated using a RANSAC based approach to improve robustness to outliers. Temporal consistency of the 3D information is ensured through a Kalman-based tracking stage. This also allows for the generation of a predicted 3D traffic sign model, which is in turn used to enhance the previously mentioned color-based detector through a feedback loop, thus improving detection accuracy. The proposed solution has been tested with real sequences under several illumination conditions and in both urban areas and highways, achieving very high detection rates in challenging environments, including rapid motion and significant perspective distortion

Detection and pattern recognition applied to leaves and chromosomes

The Project you are about to see it is based on the technologies used on object detection and recognition, especially on leaves and chromosomes. To do so, this document contains the typical parts of a scientific paper, as it is what it is. It is composed by an Abstract, an Introduction, points that have to do with the investigation area, future work, conclusions and references used for the elaboration of the document. The Abstract talks about what are we going to find in this paper, which is technologies employed on pattern detection and recognition for leaves and chromosomes and the jobs that are already made for cataloguing these objects. In the introduction detection and recognition meanings are explained. This is necessary as many papers get confused with these terms, specially the ones talking about chromosomes. Detecting an object is gathering the parts of the image that are useful and eliminating the useless parts. Summarizing, detection would be recognizing the objects borders. When talking about recognition, we are talking about the computers or the machines process, which says what kind of object we are handling. Afterwards we face a compilation of the most used technologies in object detection in general. There are two main groups on this category: Based on derivatives of images and based on ASIFT points. The ones that are based on derivatives of images have in common that convolving them with a previously created matrix does the treatment of them. This is done for detecting borders on the images, which are changes on the intensity of the pixels. Within these technologies we face two groups: Gradian based, which search for maximums and minimums on the pixels intensity as they only use the first derivative. The Laplacian based methods search for zeros on the pixels intensity as they use the second derivative. Depending on the level of details that we want to use on the final result, we will choose one option or the other, because, as its logic, if we used Gradian based methods, the computer will consume less resources and less time as there are less operations, but the quality will be worse. On the other hand, if we use the Laplacian based methods we will need more time and resources as they require more operations, but we will have a much better quality result. After explaining all the derivative based methods, we take a look on the different algorithms that are available for both groups. The other big group of technologies for object recognition is the one based on ASIFT points, which are based on 6 image parameters and compare them with another image taking under consideration these parameters. These methods disadvantage, for our future purposes, is that it is only valid for one single object. So if we are going to recognize two different leaves, even though if they refer to the same specie, we are not going to be able to recognize them with this method. It is important to mention these types of technologies as we are talking about recognition methods in general. At the end of the chapter we can see a comparison with pros and cons of all technologies that are employed. Firstly comparing them separately and then comparing them all together, based on our purposes. Recognition techniques, which are the next chapter, are not really vast as, even though there are general steps for doing object recognition, every single object that has to be recognized has its own method as the are different. This is why there is not a general method that we can specify on this chapter. We now move on into leaf detection techniques on computers. Now we will use the technique explained above based on the image derivatives. Next step will be to turn the leaf into several parameters. Depending on the document that you are referring to, there will be more or less parameters. Some papers recommend to divide the leaf into 3 main features (shape, dent and vein] and doing mathematical operations with them we can get up to 16 secondary features. Next proposition is dividing the leaf into 5 main features (Diameter, physiological length, physiological width, area and perimeter] and from those, extract 12 secondary features. This second alternative is the most used so it is the one that is going to be the reference. Following in to leaf recognition, we are based on a paper that provides a source code that, clicking on both leaf ends, it automatically tells to which specie belongs the leaf that we are trying to recognize. To do so, it only requires having a database. On the tests that have been made by the document, they assure us a 90.312% of accuracy over 320 total tests (32 plants on the database and 10 tests per specie]. Next chapter talks about chromosome detection, where we shall pass the metaphasis plate, where the chromosomes are disorganized, into the karyotype plate, which is the usual view of the 23 chromosomes ordered by number. There are two types of techniques to do this step: the skeletonization process and swiping angles. Skeletonization progress consists on suppressing the inside pixels of the chromosome to just stay with the silhouette. This method is really similar to the ones based on the derivatives of the image but the difference is that it doesnt detect the borders but the interior of the chromosome. Second technique consists of swiping angles from the beginning of the chromosome and, taking under consideration, that on a single chromosome we cannot have more than an X angle, it detects the various regions of the chromosomes. Once the karyotype plate is defined, we continue with chromosome recognition. To do so, there is a technique based on the banding that chromosomes have (grey scale bands] that make them unique. The program then detects the longitudinal axis of the chromosome and reconstructs the band profiles. Then the computer is able to recognize this chromosome. Concerning the future work, we generally have to independent techniques that dont reunite detection and recognition, so our main focus would be to prepare a program that gathers both techniques. On the leaf matter we have seen that, detection and recognition, have a link as both share the option of dividing the leaf into 5 main features. The work that would have to be done is to create an algorithm that linked both methods, as in the program, which recognizes leaves, it has to be clicked both leaf ends so it is not an automatic algorithm. On the chromosome side, we should create an algorithm that searches for the beginning of the chromosome and then start to swipe angles, to later give the parameters to the program that searches for the band profiles. Finally, on the summary, we explain why this type of investigation is needed, and that is because with global warming, lots of species (animals and plants] are beginning to extinguish. That is the reason why a big database, which gathers all the possible species, is needed. For recognizing animal species, we just only have to have the 23 chromosomes. While recognizing a plant, there are several ways of doing it, but the easiest way to input a computer is to scan the leaf of the plant. RESUMEN. El proyecto que se puede ver a continuación trata sobre las tecnologías empleadas en la detección y reconocimiento de objetos, especialmente de hojas y cromosomas. Para ello, este documento contiene las partes típicas de un paper de investigación, puesto que es de lo que se trata. Así, estará compuesto de Abstract, Introducción, diversos puntos que tengan que ver con el área a investigar, trabajo futuro, conclusiones y biografía utilizada para la realización del documento. Así, el Abstract nos cuenta qué vamos a poder encontrar en este paper, que no es ni más ni menos que las tecnologías empleadas en el reconocimiento y detección de patrones en hojas y cromosomas y qué trabajos hay existentes para catalogar a estos objetos. En la introducción se explican los conceptos de qué es la detección y qué es el reconocimiento. Esto es necesario ya que muchos papers científicos, especialmente los que hablan de cromosomas, confunden estos dos términos que no podían ser más sencillos. Por un lado tendríamos la detección del objeto, que sería simplemente coger las partes que nos interesasen de la imagen y eliminar aquellas partes que no nos fueran útiles para un futuro. Resumiendo, sería reconocer los bordes del objeto de estudio. Cuando hablamos de reconocimiento, estamos refiriéndonos al proceso que tiene el ordenador, o la máquina, para decir qué clase de objeto estamos tratando. Seguidamente nos encontramos con un recopilatorio de las tecnologías más utilizadas para la detección de objetos, en general. Aquí nos encontraríamos con dos grandes grupos de tecnologías: Las basadas en las derivadas de imágenes y las basadas en los puntos ASIFT. El grupo de tecnologías basadas en derivadas de imágenes tienen en común que hay que tratar a las imágenes mediante una convolución con una matriz creada previamente. Esto se hace para detectar bordes en las imágenes que son básicamente cambios en la intensidad de los píxeles. Dentro de estas tecnologías nos encontramos con dos grupos: Los basados en gradientes, los cuales buscan máximos y mínimos de intensidad en la imagen puesto que sólo utilizan la primera derivada; y los Laplacianos, los cuales buscan ceros en la intensidad de los píxeles puesto que estos utilizan la segunda derivada de la imagen. Dependiendo del nivel de detalles que queramos utilizar en el resultado final nos decantaremos por un método u otro puesto que, como es lógico, si utilizamos los basados en el gradiente habrá menos operaciones por lo que consumirá más tiempo y recursos pero por la contra tendremos menos calidad de imagen. Y al revés pasa con los Laplacianos, puesto que necesitan más operaciones y recursos pero tendrán un resultado final con mejor calidad. Después de explicar los tipos de operadores que hay, se hace un recorrido explicando los distintos tipos de algoritmos que hay en cada uno de los grupos. El otro gran grupo de tecnologías para el reconocimiento de objetos son los basados en puntos ASIFT, los cuales se basan en 6 parámetros de la imagen y la comparan con otra imagen teniendo en cuenta dichos parámetros. La desventaja de este método, para nuestros propósitos futuros, es que sólo es valido para un objeto en concreto. Por lo que si vamos a reconocer dos hojas diferentes, aunque sean de la misma especie, no vamos a poder reconocerlas mediante este método. Aún así es importante explicar este tipo de tecnologías puesto que estamos hablando de técnicas de reconocimiento en general. Al final del capítulo podremos ver una comparación con los pros y las contras de todas las tecnologías empleadas. Primeramente comparándolas de forma separada y, finalmente, compararemos todos los métodos existentes en base a nuestros propósitos. Las técnicas de reconocimiento, el siguiente apartado, no es muy extenso puesto que, aunque haya pasos generales para el reconocimiento de objetos, cada objeto a reconocer es distinto por lo que no hay un método específico que se pueda generalizar. Pasamos ahora a las técnicas de detección de hojas mediante ordenador. Aquí usaremos la técnica explicada previamente explicada basada en las derivadas de las imágenes. La continuación de este paso sería diseccionar la hoja en diversos parámetros. Dependiendo de la fuente a la que se consulte pueden haber más o menos parámetros. Unos documentos aconsejan dividir la morfología de la hoja en 3 parámetros principales (Forma, Dentina y ramificación] y derivando de dichos parámetros convertirlos a 16 parámetros secundarios. La otra propuesta es dividir la morfología de la hoja en 5 parámetros principales (Diámetro, longitud fisiológica, anchura fisiológica, área y perímetro] y de ahí extraer 12 parámetros secundarios. Esta segunda propuesta es la más utilizada de todas por lo que es la que se utilizará. Pasamos al reconocimiento de hojas, en la cual nos hemos basado en un documento que provee un código fuente que cucando en los dos extremos de la hoja automáticamente nos dice a qué especie pertenece la hoja que estamos intentando reconocer. Para ello sólo hay que formar una base de datos. En los test realizados por el citado documento, nos aseguran que tiene un índice de acierto del 90.312% en 320 test en total (32 plantas insertadas en la base de datos por 10 test que se han realizado por cada una de las especies]. El siguiente apartado trata de la detección de cromosomas, en el cual se debe de pasar de la célula metafásica, donde los cromosomas están desorganizados, al cariotipo, que es como solemos ver los 23 cromosomas de forma ordenada. Hay dos tipos de técnicas para realizar este paso: Por el proceso de esquelotonización y barriendo ángulos. El proceso de esqueletonización consiste en eliminar los píxeles del interior del cromosoma para quedarse con su silueta; Este proceso es similar a los métodos de derivación de los píxeles pero se diferencia en que no detecta bordes si no que detecta el interior de los cromosomas. La segunda técnica consiste en ir barriendo ángulos desde el principio del cromosoma y teniendo en cuenta que un cromosoma no puede doblarse más de X grados detecta las diversas regiones de los cromosomas. Una vez tengamos el cariotipo, se continua con el reconocimiento de cromosomas. Para ello existe una técnica basada en las bandas de blancos y negros que tienen los cromosomas y que son las que los hacen únicos. Para ello el programa detecta los ejes longitudinales del cromosoma y reconstruye los perfiles de las bandas que posee el cromosoma y que lo identifican como único. En cuanto al trabajo que se podría desempeñar en el futuro, tenemos por lo general dos técnicas independientes que no unen la detección con el reconocimiento por lo que se habría de preparar un programa que uniese estas dos técnicas. Respecto a las hojas hemos visto que ambos métodos, detección y reconocimiento, están vinculados debido a que ambos comparten la opinión de dividir las hojas en 5 parámetros principales. El trabajo que habría que realizar sería el de crear un algoritmo que conectase a ambos ya que en el programa de reconocimiento se debe clicar a los dos extremos de la hoja por lo que no es una tarea automática. En cuanto a los cromosomas, se debería de crear un algoritmo que busque el inicio del cromosoma y entonces empiece a barrer ángulos para después poder dárselo al programa que busca los perfiles de bandas de los cromosomas. Finalmente, en el resumen se explica el por qué hace falta este tipo de investigación, esto es que con el calentamiento global, muchas de las especies (tanto animales como plantas] se están empezando a extinguir. Es por ello que se necesitará una base de datos que contemple todas las posibles especies tanto del reino animal como del reino vegetal. Para reconocer a una especie animal, simplemente bastará con tener sus 23 cromosomas; mientras que para reconocer a una especie vegetal, existen diversas formas. Aunque la más sencilla de todas es contar con la hoja de la especie puesto que es el elemento más fácil de escanear e introducir en el ordenador.

Region-based moving object detection using spatially conditioned nonparametric models in a GPU

A novel GPU-based nonparametric moving object detection strategy for computer vision tools requiring real-time processing is proposed. An alternative and efficient Bayesian classifier to combine nonparametric background and foreground models allows increasing correct detections while avoiding false detections. Additionally, an efficient region of interest analysis significantly reduces the computational cost of the detections.

Real-time incidents detection in the highways of the future

Due to ever increasing transportation of people and goods, automatic traffic surveillance is becoming a key issue for both providing safety to road users and improving traffic control in an efficient way. In this paper, we propose a new system that, exploiting the capabilities that both computer vision and machine learning offer, is able to detect and track different types of real incidents on a highway. Specifically, it is able to accurately detect not only stopped vehicles, but also drivers and passengers leaving the stopped vehicle, and other pedestrians present in the roadway. Additionally, a theoretical approach for detecting vehicles which may leave the road in an unexpected way is also presented. The system works in real-time and it has been optimized for working outdoor, being thus appropriate for its deployment in a real-world environment like a highway. First experimental results on a dataset created with videos provided by two Spanish highway operators demonstrate the effectiveness of the proposed system and its robustness against noise and low-quality videos.

Human-computer interaction based on visual hand-gesture recognition using volumetric spatiograms of local binary patterns

A more natural, intuitive, user-friendly, and less intrusive Human–Computer interface for controlling an application by executing hand gestures is presented. For this purpose, a robust vision-based hand-gesture recognition system has been developed, and a new database has been created to test it. The system is divided into three stages: detection, tracking, and recognition. The detection stage searches in every frame of a video sequence potential hand poses using a binary Support Vector Machine classifier and Local Binary Patterns as feature vectors. These detections are employed as input of a tracker to generate a spatio-temporal trajectory of hand poses. Finally, the recognition stage segments a spatio-temporal volume of data using the obtained trajectories, and compute a video descriptor called Volumetric Spatiograms of Local Binary Patterns (VS-LBP), which is delivered to a bank of SVM classifiers to perform the gesture recognition. The VS-LBP is a novel video descriptor that constitutes one of the most important contributions of the paper, which is able to provide much richer spatio-temporal information than other existing approaches in the state of the art with a manageable computational cost. Excellent results have been obtained outperforming other approaches of the state of the art.

Development of a hand-gesture recognition system for human-computer interaction

The aim of this Master Thesis is the analysis, design and development of a robust and reliable Human-Computer Interaction interface, based on visual hand-gesture recognition. The implementation of the required functions is oriented to the simulation of a classical hardware interaction device: the mouse, by recognizing a specific hand-gesture vocabulary in color video sequences. For this purpose, a prototype of a hand-gesture recognition system has been designed and implemented, which is composed of three stages: detection, tracking and recognition. This system is based on machine learning methods and pattern recognition techniques, which have been integrated together with other image processing approaches to get a high recognition accuracy and a low computational cost. Regarding pattern recongition techniques, several algorithms and strategies have been designed and implemented, which are applicable to color images and video sequences. The design of these algorithms has the purpose of extracting spatial and spatio-temporal features from static and dynamic hand gestures, in order to identify them in a robust and reliable way. Finally, a visual database containing the necessary vocabulary of gestures for interacting with the computer has been created.

A link density clustering algorithm based on automatically selecting density peaks for overlapping community detection

Peer reviewed

Simultaneous assessment of loss of heterozygosity at multiple microsatellite loci using semi-automated fluorescence-based detection: subregional mapping of chromosome 4 in cervical carcinoma.

Detection of loss of heterozygosity (LOH) by comparison of normal and tumor genotypes using PCR-based microsatellite loci provides considerable advantages over traditional Southern blotting-based approaches. However, current methodologies are limited by several factors, including the numbers of loci that can be evaluated for LOH in a single experiment, the discrimination of true alleles versus "stutter bands," and the use of radionucleotides in detecting PCR products. Here we describe methods for high throughput simultaneous assessment of LOH at multiple loci in human tumors; these methods rely on the detection of amplified microsatellite loci by fluorescence-based DNA sequencing technology. Data generated by this approach are processed by several computer software programs that enable the automated linear quantitation and calculation of allelic ratios, allowing rapid ascertainment of LOH. As a test of this approach, genotypes at a series of loci on chromosome 4 were determined for 58 carcinomas of the uterine cervix. The results underscore the efficacy, sensitivity, and remarkable reproducibility of this approach to LOH detection and provide subchromosomal localization of two regions of chromosome 4 commonly altered in cervical tumors.

Sentiment classification for early detection of health alerts in the chemical textile domain

In the chemical textile domain experts have to analyse chemical components and substances that might be harmful for their usage in clothing and textiles. Part of this analysis is performed searching opinions and reports people have expressed concerning these products in the Social Web. However, this type of information on the Internet is not as frequent for this domain as for others, so its detection and classification is difficult and time-consuming. Consequently, problems associated to the use of chemical substances in textiles may not be detected early enough, and could lead to health problems, such as allergies or burns. In this paper, we propose a framework able to detect, retrieve, and classify subjective sentences related to the chemical textile domain, that could be integrated into a wider health surveillance system. We also describe the creation of several datasets with opinions from this domain, the experiments performed using machine learning techniques and different lexical resources such as WordNet, and the evaluation focusing on the sentiment classification, and complaint detection (i.e., negativity). Despite the challenges involved in this domain, our approach obtains promising results with an F-score of 65% for polarity classification and 82% for complaint detection.