Habilidades sociais e educação: programa de intervenção para professores de uma escola pública

Pós-graduação em Educação - FFC

Comunicação e relações de trabalho no contexto empresarial: a prática discursiva de um informativo organizacional

Este trabalho se insere no âmbito de pesquisas que se debruçam sobre a relação linguagem e trabalho, mais precisamente sobre as modernas formas de comunicação em ambientes organizacionais. Partindo-se do pressuposto de que as atividades de linguagem nesse ambiente possuem uma dimensão simbólica, voltada a gerar resultados positivos e estratégicos, elege-se investigar nesta pesquisa o funcionamento da prática discursiva materializada num informativo organizacional e as implicações simbólicas dessa prática para o cotidiano de trabalho na empresa. Esse informativo, assim como a empresa, aparece situado no contexto ideológico do Discurso da Qualidade Total, discurso que institui e justifica o que atualmente se tem denominado como gerência moderna. Para análise da prática discursiva do informativo, observam-se as atividades de produção, difusão e consumo a que aparece ligado, buscando-se depreender os discursos e as representações de sujeitos implicados nessas atividades. O estudo situa-se na linha da Análise do Discurso francesa e é desenvolvido segundo as noções teóricas de Prática discursiva e de Cenografia, propostas por Maingueneau (2008a).

Análise do desenvolvimento de competências gerenciais na construção civil através do modelo da aprendizagem baseada em problemas adaptado ao contexto organizacional

Com a crescente e constante mudança da competitividade no ramo da construção civil, a velocidade com que novas tecnologias vêm sendo disponibilizadas, a quantidade e o acesso rápido a informação caracterizam um ambiente turbulento que requer uma grande capacidade de adaptação e aprendizagem nas organizações. Estas mudanças no cenário da engenharia civil e, consequentemente da gestão da produção das obras, exigem um engenheiro com perfil diferente do tocador de obras. Diante deste cenário, algumas alterações ocorreram, provocando mudanças neste novo perfil profissional dos engenheiros civis. Essa nova conjuntura exige um perfil mais apurado de tais profissionais, onde, o domínio sobre inovação, foco no cliente, planejamento, conhecimento de sistemas de gestão da qualidade, sustentabilidade e uma visão humanista se tornam vertentes indispensáveis. A pesquisa tem como foco de estudo a análise do desenvolvimento de competências do engenheiro civil gestor de obra. O objetivo principal da pesquisa foi: analisar, compreender e avaliar os resultados do processo de desenvolvimento de competências gerenciais de engenheiros civis gestores de obra, através da implantação em uma empresa construtora do modelo da Aprendizagem Baseada em Problemas adaptado ao contexto organizacional. A estratégia de pesquisa adotada foi à pesquisa-ação, pois contou com o trabalho em equipe e o comprometimento de mudança de todos os envolvidos. Os resultados alcançados analisaram o desenvolvimento das competências relacionadas ao contexto organizacional, à aprendizagem individual, coletiva e organizacional, além de, apontar problemas e possíveis soluções de gestão na empresa.

Análise do desenvolvimento de competências gerenciais na construção civil através do modelo da Aprendizagem Baseada em Problemas adaptado ao contexto organizacional

As mudanças no cenário da engenharia civil e consequentemente da gestão da produção das obras exigem um engenheiro com perfil diferente, resultando na necessidade novas competências, relacionadas a inovação, foco no cliente, planejamento e controle, sistemas de gestão da qualidade, sustentabilidade e uma visão humanista. O objetivo principal deste artigo é identificar as competências desenvolvidas em uma empresa construtora com o processo de implantação da Aprendizagem Baseada em Problemas adaptado ao contexto organizacional. A estratégia de pesquisa adotada foi a pesquisa-ação, na qual a equipe de pesquisa atua com profissionais para melhorar a forma como estes entendem e resolvem problemas. Os resultados alcançados envolveram o desenvolvimento de competências relacionadas ao contexto organizacional, à aprendizagem individual, coletiva e organizacional, apontando problemas e possíveis soluções de gestão na empresa. Através do desenvolvimento de competências gerenciais, foi estimulada uma visão humanística, sustentável, com foco no cliente, além de um melhor sistema de gestão da qualidade. Identificaram-se problemas no sistema de gestão organizacional, ficando evidente a necessidade da criação de um ambiente propício para troca de informações entre diferentes setores da empresa.

Esverdeando a manufatura: dos fundamentos conceituais ao estudo de múltiplos casos

The purpose of this paper is to analyze the integration of environmental issues in the context of manufacturing function/production (or operations), which is considered the organizational area that should lead corporate environmental management. We present a background on the greening of the manufacturing area, especially in terms of product development, process, quality management and logistics. Four case studies of Brazilian companies are presented as part of the study, and it is found that the maturity level of these companies' environmental management tends to follow the degree to which the environment has been inserted into subareas of production, especially in the process of product development. However, difficulties encountered in greening a company's logistics activities are also recognized in most cases. It is concluded that companies can overcome this challenge by adopting new concepts of green supply chain management. The notes highlight the observed distance between arguments in the international literature and the reality of Brazilian companies on the greening of manufacturing aspects.

Padronização e melhoria de processos produtivos em empresas de panificação: estudo de múltiplos casos

An important tool for organizational change is the standardization of procedures for developing standards so that companies have greater control, thus providing a broad view of their processes and needs. This paper presents and analyzes a model of standard processes developed by the bakeries in PROPAN (Support Programme Bakery), detailing each stage of deployment to evaluate both its benefits for companies and employees and its shortcomings, to make proposals for improvements. Five bakeries were selected for this multi-case study, whose methodology consists of qualitative research using semi-structured interviews, on-site observations and document analysis. The main positive points of the model are the possibility of standardized recipes and procedures, a large decrease in wasted raw material and a significant increase in worker productivity. The main challenges are the lack of employee and owner commitment to the project, the lack of materials needed for deployment and the resistance of employees to change.

Um estudo sobre a certificação ISO 9001 no Brasil: mapeamento de motivações, benefícios e dificuldades

This work aims to identify the main motivations and difficulties faced by Brazilian companies to obtain ISO 9001 certification. The key quality management practices that provide support to this certification and the relationship with other types of systems, such as ISO 14001 (Environmental Management) and OHSAS 18001 (Occupational Health and Safety Management System), were also investigated. A survey research was conducted with 191 companies. The main motivations for implementing ISO 9001 are the following: internal organization improvement, production efficiency increase, and brand reliability improvement. Employee resistance was the greatest challenge found during the implementation process. On the other hand, the main benefits identified were: quality processes improvement and increased employee awareness of quality. The results reveal that the most common quality programs and tools used are: 5S, brainstorming, and Ishikawa diagram, while the least common are SERVQUAL and QFD.

Transformação de coordenadas com modelagem de distorções entre SAD69 e SIRGAS2000 com o uso de Thin-Plate Splines

Several countries have been passed by change processes in their fundamental geodesic structure with the focus on the adoption of geocentric reference systems. In Brazil, the adoption of the SIRGAS2000 evolves the coexistence of two realizations from the COrrego Alegre system, two realizations from the SAD69 system and one realization from the SIRGAS2000 system. To make use of products in the old reference systems, methods of coordinate transformation between the existent reference frames are necessary. So, in this paper one solution for the transformation between coordinates from different reference frames, based on Thin-Plate Splines (TPS), that allows the estimation of parameters from one linear transformation and also one non-linear model is presented. The TPS model was developed to work with tridimensional coordinates and in this paper the results and analysis are performed with simulated data and also with data from the official Brazilian Geodetic System (SGB). In the check points from SAD69 stations (realization of 1996 - SAD69/96), the values of RMSE obtained were of 78,2 mm in latitude and 67,5 mm in longitude, before the transformation to the SIRGAS2000. In the comparison between the TPS model and ProGriD (Brazilian software provided by IBGE), the statistical indicators were reduced in 97%, by using the TPS model. Based in the obtained results from real dataset, the TPS model appears to be promising, since it allows improving the quality of transformation process with simultaneous distortion modeling.

DIGITAL ELEVATION MODEL VALIDATION WITH NO GROUND CONTROL: APPLICATION TO THE TOPODATA DEM IN BRAZIL

Digital Elevation Model (DEM) validation is often carried out by comparing the data with a set of ground control points. However, the quality of a DEM can also be considered in terms of shape realism. Beyond visual analysis, it can be verified that physical and statistical properties of the terrestrial relief are fulfilled. This approach is applied to an extract of Topodata, a DEM obtained by resampling the SRTM DEM over the Brazilian territory with a geostatistical approach. Several statistical indicators are computed, and they show that the quality of Topodata in terms of shape rendering is improved with regards to SRTM.

Impacto de tempestade geomagnética na ionosfera e no posicionamento com GNSS: estudo de caso para 20 de novembro de 2003 na região brasileira

The goal of this paper is to analyze the influence of the intense geomagnetic storms in the ionosphere and GNSS (GPS) positioning. It was analyzed the effects of intense geomagnetic storm of November 20th 2003 using GPS data from RBMC (Brazilian Network for Continuous Monitoring) located in different sites in the Brazilian region and ionosphere global maps. While analyzing the results, it can be observed an increase in the electron density of the ionosphere in the regions near to the geomagnetic equator in the afternoon on the day of the storm. In the period after the sunset of the storm day, there is an increase in the density of free electrons and ionospheric irregularities in regions furthest from the geomagnetic equator, when compared to geomagnetically quiet days. When the positioning point is analyzed, it is observed high discrepancies values in planimetry and altimetry at the same position for periods of changes that occurred in the ionosphere, especially for the GPS stations located furthest from the geomagnetic equator in the period after the sunset Sun.

Teatralidade em frequência e intensidade: análise da matriz vocal do espetáculo Passos, do grupo Obragem de Teatro e Cia

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Diagnóstico de gestação em cadelas: aspectos radiográficos e ultrassonográficos

The modernization of image equipaments associate to the veterinary professionals qualification allowed an advance in diagnosis veterinary medicine, and, consequently, in premature pregnancy diagnosis in bitches. Currently, owners and creators search for information related to pregnancy detection, fetal development and viability and litter size determination. Through diagnosis methods as radiology and ultrasonography, associated to clinics aspects, the diagnosis of early pregnancy become more acurated and precise, allowing more quality in the accompaniment of prenatal of these bitches. Ultrasonographic exams help the accompaniment of these pregnancies through of visuals recourses, which can supply information related to pregnancy detection, embrionary and fetal development, fetal viability e litter size determination through fetals mensurations. The radiographic study has as principal indication the fetal counting, and has been the most acurated for this analyses. It may be done after the da s after the luteini ing hormone surge, when occurs the fetal mineralization. Due to its importance in the present time and in small animals clinic, the objective of this study is to discuss the main radiographics and ultrassonographics aspects of the diagnosis of pregnancy in bitches

Estudo de caso de controle estatístico de processo: levantamento estatístico de defeitos em molduras

This graduate work approaches the study of Statistical Process Control - SPC, in a stage production of an industrial frame, aiming to use the tool of statistical process control (SPC) to assess the process capability. Where the process needs improvement as well not meet the specifications. Assessing the needs that the company needs to improve quality management, and the difficulties they present during the implementation of the CEP. The present study is to use the method of case study. The results are presented through study of the level of defects using Pareto diagrams and control chart by - (p) fraction defective, and checking the capacity and stability of the process using control charts and histograms XbarraR. The process demonstrated the need for improvements in process and quality management. At the end of the work are presented suggestions for improving the quality system of the company

Sustentabilidade organizacional: o processo de construção do Relatório de Global Reporting Iniciative (GRI) para a Unimed Bauru sob a ótica das Relações Públicas

The paper describes the ways of reporting business management, employing the model of sustainability report called the Global Reporting Initiative - GRI. This makes use of indicators based on the concept called Triple Bottom Line, which takes into account the economic, social and environmental. The study points out theoretical positions and concepts that have demonstrated an understanding of this issue and especially emphasizes the presence and experience of Public Relations in the environment of organizational communication, especially in the sphere of quality management activities, coupled with the operational processes and sustainable principles. The discussion is exemplified by a case study of quality management activities, coupled with the operational processes and sustainable principles. The discussion is exemplified by a case study of the Health Cooperative Medical Unimed Bauru that involves the process of preparing the report in GRI model of sustainability, held earlier in the year 2011