Análise de retorno de escala e tamanho do mercado no desempenho de equipes de vendas aplicando análise de envoltória de dados DEA: um estudo em empresa de Telecomunicações no Brasil

This Master s Thesis proposes the application of Data Envelopment Analysis DEA to evaluate the performance of sales teams, based on a study of their coverage areas. Data was collected from the company contracted to distribute the products in the state of Ceará. Analyses of thirteen sales coverage areas were performed considering first the output-oriented constant return to scale method (CCR-O), then this method with assurance region (AR-O-C) and finally the method of variable returns to scale with assurance region (AR-O-V). The method used in the first approach is shown to be inappropriate for this study, since it inconveniently generates zero-valued weights, allowing that an area under evaluation obtain the maximal score by not producing. Using weight restrictions, through the assurance region methods AR-O-C and AR-O-V, decreasing returns to scale are identified, meaning that the improvement in performance is not proportional to the size of the areas being analyzed. Observing data generated by the analysis, a study is carried out, aiming to design improvement goals for the inefficient areas. Complementing this study, GDP data for each area was compared with scores obtained using AR-O-V analysis. The results presented in this work show that DEA is a useful methodology for assessing sales team performance and that it may contribute to improvements on the quality of the management process.

Diagnóstico Socioambiental da disposição final dos resíduos sólidos no distrito de Guajiru São Gonçalo do Amarante/RN, ressaltando a situação socioeconômica dos catadores

One of the concerns of this century is with the handling and the final destination of urban solid waste (RSU), where depending on the form as they will be made use, they can cause diverse problems, they are of ambient or social order, being able to generate the loss of the quality of life and illnesses to the population, of direct or indirect form. The objective of the present work was to diagnosis the environmental partner situation of the Final Destination of the urban solid residues in the District of Guajiru, city of São Gonçalo do Amarante/RN, standing out the partner-economic situation of the scavengers. The research was carried through in the period of March of 2008 the October of 2009, with a methodology developed through analyzes them of documents made available for the state ambient agency, the Air base of Christmas and managing agencies of the city. For collection of the date, it was used directly application of the questionnaire with 20 existing scavengers in points of destination of residues, evaluation of the old place of final destination through the use of the spread sheet of the IQR (Index of Quality of the Residues), developed for the CETESB, identification of the matter dump and photographic register. For effect of treatment of the data, a descriptive analysis with regard to the answers of the interviewed scavengers was carried through. The acquired date, Scale had been according to tabulated and analyzed in Excel 2003, where they had been generated graphical to observe the behavior of the data. The results show that of the twenty interviewed scavengers, 35% possess age between 20 and 30 years; 75% possess incomplete basic education; 60% inhabit in houses of waal or huts (cardboard or wood); 55% do not make use of system of water supply and system of sanitary exhaustion; with regard to income monthly for scavengers, 35% had presented income between R$ 200,00 and R$300,00 and 20% possess income above of R$ 500,00 for possessing another source of income; 80% of the interviewed ones, use some type of equipment of individual protection; In the year of 2009, confirming what it was informed by the State agency of Environment, during the field visit, we evidence that the city of Is Gonçalo do Amarante, currently, destines its residues in Sanitary landfill of São Region Metropolitan of Natal in the District of Massaranduba in the city of Ceará-Mirim, after some interventions of the State Public prosecution service. However, in the district of Guajiru some diggings still exist that today are used as final destination of RCD' s (Residues of Construction and Demolition) of the cities of Natal and São Gonçalo do Amarante, as well as private dumps that are used by scavengers that deviate the final destination (Sanitary landfill) of the residues of the great generators (supermarkets, shopping Center and hotels), with presence of urubus, generating a new ambient problem for the city and the aeroportuária security. Ahead of this scene, the study it suggests viable alternatives for the elimination of the private dumps and for the social situation of the escavengers, aiming at to improve its quality of life and 10 to minimize the ambient impacts caused by the inadequate destination of the solid waste in the community of Guajiru, São Gonçalo do Amarante/RN, being able to contribute so that the public managers carry through action in the handling and the control of the final destination of the urban solid waste

Gestão ambiental na indústria do petróleo : fatores associados ao comportamento pró-ambiental de empregados de uma empresa brasileira de óleo e gás

This survey develops a study about the pro-environment behavior of a brazilian company of oil and gas sector, emphazing the Petróleo Brasileiro S/A PETROBRAS in its Unit of Business of Exploration and Production in the State of Rio Grande do Norte and Ceará − UN-RNCE. The work s development adopt the bibliographic research methodology with the descriptive exploratory analisys, with the purpouse of identifying related points with the knowledge and the analysed enterprise s staff conduct, by the aplication of the interview with a instrument of data colecting with closed variable questions from answers that varies from o to 10.The answers allowed us to know the employees knowledge about the related aspects of environmental responsability, knowing also the involvement of the employees with the politics of environmental managment that has been implemented in the operating area of the company. The research led us to an important verification of the pro-environmental behavior of the people interviewed. The results depends of a wise acting, not only inside the company, but also outside, where the results of this acting will be more perceived for the society. Finally, we conclude that the company has a politics of management with a great importance, emphasinzing that the employees are been in constant training about their behavior resulting in satisfaction

Análise comparativa dos métodos de fatores ponderados na seleção de áreas para aterros sanitários

This study presents a comparative analysis of methodologies about weighted factors considered in the selection of areas for deployment of Sanitary Landfills, applying the methodologies of classification criteria with scoring bands Gomes, Coelho, Erba & Veronez (2000); Waquil et al, 2000. That means, we have the Scoring System used by Union of Municipalities of Bahia and the Quality Index Landfill Waste (IQR) which are applyed for this study in Massaranduba Sanitary Landfill located in the municipality of Ceará Mirim /RN, northeastern of Brazil. The study was conducted in order to classify the methodologies and to give support for future studies on environmental management segment, with main goal to propose suited methodologies which allow safety and rigor during the selection, deployment and management of sanitary landfill, in the Brazilian municipalities, in order to help them in the process to extinction of their dumps, in according of Brazilian Nacional Plan of Solid Waste. During this investigation we have studied the characteristics of the site as morphological, hydrogeological, environmental and socio-economic to permit the installation. We consider important to mention the need of deployment from Rio Grande do Norte State Secretary of Environment and Water (SEMARH), Institute of Sustainable Development and Environment of RN (IDEMA), as well, from Federal and Municipal Governments a public policies for the integrated management of urban solid waste that address environmental preservation and improvement of health conditions of the population of the Rio Grande do Norte

Parâmetros genéticos para a produção de leite em caprinos das raças Saanen e Alpina

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Evaluation of thermal stress indexes for dairy cows in tropical regions

Seis índices de estresse ambiental foram aplicados a 1.359 dados de 359 vacas Holandesas e 54 vacas Jersey em rebanhos comerciais do Ceará e Rio Grande do Norte. O critério de seleção aplicado aos índices foi sua correlação com a temperatura retal e a freqüência respiratória dos animais. O Índice de Temperatura e Umidade (THI) e o Índice de Globo e Umidade (BGHI) apresentaram os piores resultados, com correlações muito baixas com as respostas dos animais. Os índices escolhidos foram o Índice de Temperatura Equivalente (ESI), correlacionado significativamente com a temperatura retal (r = 0,293) e a freqüência respiratória (r = 0,520), e o Índice de Carga Térmica (HLI), com correlações r = 0,286 e r = 0,542 respectivamente.

Produtividade e esverdeamento pós-colheita de tubérculos de cultivares de batata produzidos na safra de inverno

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Influência de pontas de pulverização e adjuvantes na deriva em caldas com glyphosate

O uso inadequado da tecnologia de aplicação de agrotóxicos, relacionados ao uso de pontas de pulverização e adição de adjuvantes, resulta diretamente em um maior risco de deriva. Objetivou-se como trabalho quantificar a deriva gerada por pontas de pulverização com e sem indução de ar, em aplicações de glyphosate e adjuvantes. O experimento foi realizado em túnel de vento, com o herbicida glyphosate isolado ou em mistura com ureia ou adjuvante redutor de deriva (LI700). As coletas foram realizadas, com fios de polietileno, nas distâncias de 5,0; 10,0 e 15,0 m em relação à barra e nas alturas de 0,2; 0,4; 0,6; 0,8 e 1,0 m em relação ao piso do túnel, a deriva foi aferida por meio do processo de condutividade elétrica. Os resultados apresentaram maior deriva nas menores alturas, tendo igual comportamento para todas as caldas e em todas as distâncias. A ponta de jato plano com indução de ar (AVI 110-015) proporcionou menor deriva em relação à ponta jato plano padrão (AXI 110-015), para todas as caldas avaliadas. Para a ponta de jato plano padrão o acréscimo de adjuvante reduziu a deriva para as três distâncias avaliadas em relação à calda contendo somente o herbicida. Já para a ponta de jato plano com indução de ar a ureia elevou a deriva para todas as distâncias em relação às outras caldas. A ureia pode ser utilizada em aplicações com o modelo de ponta jato plano padrão, por diminuir os riscos de deriva.

Proposta conceitual de colhedoras autopropelidas de açaí (Euterpe oleracea Mart.) para a região amazônica

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Métodos e temperaturas de hidratação na qualidade fisiológica de sementes de milho

O procedimento de uniformização e elevação do teor de água das sementes é recomendável para se obter resultados uniformes e confiáveis, em testes para a qualidade fisiológica de sementes, como o envelhecimento acelerado e a deterioração controlada. O trabalho teve como objetivo avaliar a qualidade fisiológica de sementes de milho, após a hidratação sob diferentes métodos e temperaturas, visando à elevação do teor de água para 15; 20 e 25%. Empregou-se o delineamento inteiramente casualizado, em esquema fatorial 4 x 2, com quatro repetições. Os tratamentos foram constituídos de quatro métodos de hidratação (substrato úmido, atmosfera úmida, imersão em água e adição da quantidade de água requerida) sob duas temperaturas (20 e 30 °C). Após a hidratação, as sementes foram submetidas às seguintes determinações: teor de água, condutividade elétrica, porcentagens de germinação e de plântulas normais na primeira contagem do teste de germinação, massas secas das porções aérea, radicular e total das plântulas obtidas na primeira contagem. O método da atmosfera úmida proporciona redução da qualidade fisiológica das sementes de milho nos três teores de água. A temperatura de 30 °C e o método da imersão direta em água não alteram a qualidade fisiológica das sementes de milho, mostrando-se adequados para a hidratação visando à elevação do teor de água para 15; 20 e 25%.

Calagem e silicatagem superficiais e a disponibilidade de cátions hidrossolúveis em culturas anuais e braquiária

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Estudo das variáveis de processamento das matérias-primas da região do crato - ce na fabricação de produtos cerâmicos por extrusão e por prensagem

The limits to inform is about the character stico of basic, quimica, mineralogical and mechaniques of matlaughed material used in the manufacturing process the product certified in economic region the Cariri, specifically in the city of Crato, Ceará state, motivated the development of this work, since in this region the exist ing economic context that a general appear as important in the production chains. Were made twentyfive soils-test specimen collection and the study was performed to differentiate the mat laugh materials of variaveis processing of mathing raw materials in the factory The product mica monkeys by extrusion and pressing. The results were obtained ap s as analyzes: grain size, index of plasticity, fluoresce incidence X-ray difration the X-ray, and analyzes thermicals and properties technological. through s of curves gresifica returned to was a comparison between the retro the linear, absorb to water, porosity and bulk density. the results show that the excellent distribution and character acceptable available for the processing of the structure color dark red. needing, therefore, of the mixture of a less plastic clay with thick granulation, that works as plasticity reducer. In spite of the different resignation forms for prensagem and extrusion, the characteristics of absorption of water and rupture tension the flexing was shown inside of the patterns of ABNT

Sucessão de cultivo de feijão-arroz com doses de adubação nitrogenada após adubação verde, em semeadura direta

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Estudo da incorporação de resíduo industrial polimérico ao CAP

This work presents the incorporation of an industrial polymeric waste into a petroleum asphalt cement with penetration grade 50-60 (CAP 50-60). The main goal of this research is the development of a polymer-modified asphalt, with improvements in its physical properties, in order to obtain a more resistant material to the traffic loads. Furthermore, the use of this polymeric waste will result in economic and environmental benefits. The CAP 50-60 used in this research was kindly supplied by LUBNOR Lubrificantes e Derivados de Petróleo do Nordeste (produced in Fazenda Belém Aracati - Ceará) and the industrial polymeric waste was provided by a button manufacturer industry, located in Rio Grande do Norte state. This polymeric waste represents an environmental problem due to its difficulty in recycling and disposal, being necessary the payment by the industry to a landfill. The difficulty in its reuse is for being this material a termofixed polymer, as a result, the button chips resulting from the molding process cannot be employed for the same purpose. The first step in this research was the characterization of the polymeric waste, using Differential Scanning Calorimetry (DSC) Infrared spectroscopy (IR spectroscopy), and Thermogravimetric analysis (TGA). Based on the results, the material was classified as unsaturated polyester. After, laboratory experiments were accomplished seeking to incorporate the polymeric waste into the asphalt binder according to a 23 experimental factorial design, using as main factors: the polymer content (2%, 7% and 14%), the temperature of the mixture (140 and 180 oC) and the reaction time (20 and 60 minutes). The characterization of the polymer-modified asphalt was accomplished by traditional tests, such as: penetration, ring and ball softening point, viscosity, ductility and flash point temperature. The obtained results demonstrated that the addition of the polymeric waste into the asphalt binder modified some of its physical properties. However, this addition can be considered as a feasible alternative for the use of the polymeric waste, which is a serious environmental and technological problem.

Avaliação de híbridos de girassol e relação entre parâmetros produtivos e qualitativos

O presente estudo teve o objetivo de determinar genótipos superiores de girassol, bem como realizar estudos de correlação entre suas características. Avaliou-se seis híbridos de girassol em condições de safrinha no município de Palotina - PR. O estudo avaliou quinze variáveis: massa seca de folhas, massa seca de caule e pecíolos, massa seca total, área foliar, altura de planta, diâmetro de colmo, massa de grãos por capítulo, diâmetro de capítulo, percentagem de grãos normais, massa de mil grãos, número de grãos por capítulo, produtividade, teor de proteína bruta, teor de óleo e rendimento de óleo. Os dados direcionam os híbridos H360 e MG2 com boa produtividade e maior teor de óleo para a produção de óleo e os híbridos M734 e Aguará 3 para a alimentação animal, com boa produtividade e menor teor de óleo. As correlações entre produtividade e os componentes de produção foram de 0,62; 0,47; 0,60; 0,49 e 0,47 para massa de grãos por capítulo, diâmetro de capítulo, percentagem de grãos normais, massa de mil grãos e número de grãos por capítulo, respectivamente, concluindo que a seleção de materiais a partir desses componentes ocasionará a seleção de materiais promissores em produtividade.