Big data: il valore dei dati e applicazioni all'analisi strategica

Il presente lavoro di tesi tende a un duplice scopo: il primo è quello di fornire una accurata analisi tecnica, applicativa e culturale riguardante il vasto mondo dei big data e il secondo quello di trovare connessioni con l’analisi strategica verificando se e in quale modo i big data possano risultare una risorsa distintiva in campo aziendale. Nello specifico il primo capitolo presenta i big data nelle sue caratteristiche più importanti cercando di approfondire gli aspetti tecnici del fenomeno, le fonti di produzione dei dati, le metodologie principali di analisi e l’impatto sulla società. Il secondo capitolo descrive svariate applicazioni dei big data in campo aziendale concentrandosi sul rapporto tra questi e l’analisi strategica, non trascurando temi come il vantaggio competitivo e la business intelligence. Infine il terzo capitolo analizza la condizione attuale, il punto di vista italiano ed eventuali sviluppi futuri del fenomeno.

Dbms basati sui grafi: Analisi e prototipazione di neo4j.

L’obiettivo di questa tesi è quello di mettere a confronto due mondi: quello dei DBMS relazionali e quello dei DBMS a grafo, con lo scopo di comprendere meglio quest'ultimo. Perciò, sono state scelte le due tecnologie che meglio rappresentano i loro mondi: Oracle per gli RDBMS e Neo4j per i Graph DBMS. I due DBMS sono stati sottoposti ad una serie di interrogazioni atte a testare le performance al variare di determinati fattori, come la selettività, il numero di join che Oracle effettua, etc. I test svolti si collocano nell'ambito business intelligence e in particolare in quello dell’analisi OLAP.

Realizzazione di un sistema di what-if analysis per analisi relative alla vendita e alla gestione dei premi a cliente

L’obiettivo della tesi, sviluppata presso l’azienda Onit Group s.r.l., è stato quello di realizzare un sistema d’analisi what-if che consenta di effettuare valutazioni economiche in maniera rapida, precisa, ed in totale autonomia. L’applicativo sviluppato, richiesto dalla direzione commerciale dall’azienda Orogel, ha il compito di assegnare percentuali di premio agli acquisti effettuati dai clienti su determinate famiglie di vendita. Il programma è il primo progetto di tipo data entry sviluppato nel reparto di Business Unit Data Warehouse e Business Intelligence di Onit e offre una duplice utilità. Da un lato semplifica la gestione dell’assegnamento dei premi annuali che ogni anno sono rinegoziati, su cui l’utente della direzione commerciale può fare delle stime sulla base dei premi definiti l’anno precedente. D’altra parte rendere la direzione commerciale di Orogel più autonoma offrendo all’utenza un unico ambiente su cui muoversi.

Data warehouse e cruscotto direzionale per l'analisi del personale in un'azienda di servizi

Obiettivo della tesi è la progettazione e lo sviluppo di un sistema di BI e di relativa reportistica per un'azienda di servizi. Il tutto realizzato mediante la suite Microsoft Business Intelligence.

Progettazione di un sistema proattivo per l'identificazione di aggregati

Nel lavoro di tesi è stato studiato il problema del tuning di un data warehouse, in particolare la tecnica maggiormente utilizzata in ambito aziendale, ovvero la creazione degli aggregati. Inoltre, è stato progettato e implementato uno strumento che generi automaticamente l'insieme di viste che meglio risolve il carico di lavoro basato sulle analisi di business più frequenti su quella specifica base di dati.

Progettazione e sviluppo di una soluzione Hadoop per il calcolo di Big Data Analytics

Il presente elaborato ha come oggetto la progettazione e lo sviluppo di una soluzione Hadoop per il Calcolo di Big Data Analytics. Nell'ambito del progetto di monitoraggio dei bottle cooler, le necessità emerse dall'elaborazione di dati in continua crescita, ha richiesto lo sviluppo di una soluzione in grado di sostituire le tradizionali tecniche di ETL, non pi�ù su�fficienti per l'elaborazione di Big Data. L'obiettivo del presente elaborato consiste nel valutare e confrontare le perfomance di elaborazione ottenute, da un lato, dal flusso di ETL tradizionale, e dall'altro dalla soluzione Hadoop implementata sulla base del framework MapReduce.

Don't Worry, B-Buy: E-Procurement at Bucknell

Bucknell University is piloting a centralized e-procurement system for institutional purchasing that will streamline the procurement process.

Chief Audit Executives’ Evaluations of Whistle-Blowing Allegations

This study examines the effects of the source of whistle-blowing allegations and potential for allegations to trigger concerns about reputation threats on Chief Audit Executives’ handling of whistle-blowing allegations. The participants for this study, 79 Chief Audit Executives (CAEs) and deputy CAEs, evaluated whistle-blowing reports related to financial reporting malfeasance that were received from either an anonymous or a non-anonymous source. The whistle-blowing reports alleged that the wrongdoing resulted from either the exploitation of substantial weaknesses in internal controls (suggesting higher responsibility of the CAE and internal audit) or the circumvention of internal controls (suggesting lower responsibility of the CAE or internal audit). Findings indicate that CAEs believe anonymous whistle-blowing reports to be significantly less credible than non-anonymous reports. Although CAEs assessed lower credibility ratings for the reports alleging wrongdoing by the exploitation of substantial weaknesses in internal controls, they allocated more resources to investigating these allegations.

Power and Politics in Organizations

Aristotle made the observation that man is a political animal. Engineers often like to think they are above the fray when it comes to organizational politics, but most organizational theorists believe politics is a fundamental dynamic in any group. This paper examines the various ways that people use power within organizations to negotiate the political interactions in the work place.

Exploring the World's Largest ERP Implementation: the Role of ERP in Strategic Alignment

As one of the largest and most complex organizations in the world, the Department of Defense (DoD) faces many challenges in solving its well-documented financial and related business operations and system problems. The DoD is in the process of implementing modern multifunction enterprise resource planning (ERP) systems to replace many of its outdated legacy systems. This paper explores the ERP implementations of the DoD and seeks to determine the impact of the ERP implementations on the alignment of the DoD’s business and IT strategy. A brief overview of the alignment literature and background on ERP are followed by case study analysis of the DoD ERP development and current implementation status. Lastly, the paper explores the current successes and failures of the ERP implementation and the impact on the DoD’s goal of strategic alignment.

Beitrag zur Prozessstandardisierung in der Intralogistik

Ein dynamisches Umfeld erforderte die permanente Anpassung (intra-)logistischer Prozesse zur Aufrechterhaltung der Leistungs- und Wettbewerbsfähigkeit von Unternehmen. In der Standardisierung von Prozessen und in unternehmensübergreifenden Prozessmodellen wurden Schlüsselfaktoren für ein effizientes Geschäftsprozessmanagement gesehen, insbesondere in Netzwerken. In der Praxis fehlten wissenschaftlich fundierte und detaillierte Referenzprozessmodelle für die (Intra-)Logistik. Mit der Erforschung und Entwicklung eines Referenzprozessmodells und der prototypischen Realisierung einer Prozess-Workbench zur generischen Erstellung wandelbarer Prozessketten wurde ein Beitrag zur Prozessstandardisierung in der Logistik geleistet. Im Folgenden wird der beschrittene Lösungsweg dargestellt, der erstens aus der Entwicklung eines Metamodells für die Referenzmodellierung, zweitens aus dem empirischen Nachweis der Generierung eines Referenzprozessmodells aus „atomaren“ Elementen und drittens aus der Modellevaluation bestand.

BPM software and process modelling languages in practice

IT has turned out to be a key factor for the purposes of gaining maturity in Business Process Management (BPM). This book presents a worldwide investigation that was conducted among companies from the ‘Forbes Global 2000’ list to explore the current usage of software throughout the BPM life cycle and to identify the companies’ requirements concerning process modelling. The responses from 130 companies indicate that, at the present time, it is mainly software for process description and analysis that is required, while process execution is supported by general software such as databases, ERP systems and office tools. The resulting complex system landscapes give rise to distinct requirements for BPM software, while the process modelling requirements can be equally satisfied by the most common languages (BPMN, UML, EPC).

Middle managers' attitudes toward employee assistance programs in the corporate setting

Several studies have shown that successful Employee Assistance Programs (EAPs) have strong management endorsement. Strong management endorsement is defined as positive support in utilizing EAP services for themselves and their employees. This study focuses solely on middle management as opposed to upper or general management support. The study further examines success or lack of success of an EAP by the utilization rate defined as the number of employees over a year period who access EAP services.^ A analytical cross-sectional design was used to compare and observe differences between two groups of middle managers (utilizers and nonutilizers). Middle manager data was collected through a mail questionnaire. The study focused on identifying predictors that influence middle managers' utilization rate specifically: attitude toward EAPs, EAP knowledge level, attitude toward mental health professionals, age, gender, years worked as a middle manager, education level, training, and other possible predictors of utilization. The overall hypothesis states middle manager utilizers of EAP services have more positive attitudes and a better understanding of their EAP than middle management nonutilizers.^ As predicted, nonparametric bivariate results showed significant differences between the two groups. Middle managers in the utilization group (n = 473) tended to show more positive attitudes toward their EAP and mental health professionals and demonstrated greater EAP knowledge compared to the nonutilization group (n = 154). These findings support past studies on variables that influence EAP utilization rates.^ Further variables found to influence middle management utilization were identified by multivariate logistic regression results. These variable were gender (female supervisors), educational levels of employees supervised (employees with lower levels of education), number of employees supervised (greater the number supervised, more likely to utilize), managerial EAP training (trained supervisors) and awareness that problems do influence an employee's productivity.^ These findings strengthen the assertion that middle management's attitudes, as well as other variables may influence utilization. Study findings add new information about important variables specifically influencing middle management who utilize EAPs. An understanding of these variables is essential in developing competent EAP program training and orientation programs for middle managers. ^

HIV/AIDS policy for employers in religious communities

Surveys of national religious denominational offices and of churches in Texas were conducted to evaluate the prevalence of HIV/AIDS policies for members and employees, and to get feedback on a proposed HIV/AIDS policy. Most religious organizations in Texas do not have a HIV/AIDS policy for their employees. Analysis of the data from 77 church questionnaire surveys revealed only 17 (22.1%) policies in existence. From the current data, policies for employees were most prevalent among Catholic churches with 8 (47.1%) and Baptist churches with 7 (41.2%). Nine of the churches (52.9%) who had HIV/AIDS policies for their employees were categorized as having 2501-5000 members. In 1994 and 1995 the largest number of policies developed by churches totaled 8 (47.1%). The findings of this exploratory study in Texas were consistent with the survey of 7 national denominational offices which demonstrated that only the Lutheran church had a policy (14.3%). The literature is consistent with the finding that some churches have decided no separate HIV/AIDS policy is needed for employees. More than half of the employers reporting a HIV/AIDS related experience still feel they do not need a specific policy (CDC, 1992). The range of number of employees in churches varied widely from a high of 54.5% of churches with 15-50 employees to a low of 7.8% of churches with more than 100 employees. Seventy-one of the churches (92.2%) reported that they had no employees infected with HIV/AIDS, while 1 church (1.3%) reported having more than 1 employee infected with HIV/AIDS. This indicates that churches are reacting to incidence of the HIV/AIDS infection rather than preparing ahead. The results of this study clearly indicate the need to develop a comprehensive HIV/AIDS policy for employees in religious communities. Church employees must carefully consider all the issues in the workplace when adopting and implementing a HIV/AIDS policy. A comprehensive policy was developed and guidelines are suggested. ^

Cost-benefit analysis: The ``gold standard'' re-examined

The dissertation reviews the recommendations of the Panel on Cost Effectiveness in Health and Medicine (Panel) convened by the US Public Health Service in 1993 in four areas: aggregation of costs and benefits, methods of estimating resources used, definition of population impacted and perspective used in cost benefit analysis. Financial data from a clinical trial was used to test whether different approaches in each of the above four areas would change the net benefit resulting from a cost benefit analysis. Differences in aggregation of cost and benefit resulted in the same net benefit, but not the same cost/benefit ratios. Differences in resource use estimation methods, population subgroups definitions and perspectives all produced different net benefits. Difference in perspective resulted in different and often opposing decisions as to whether the proposed intervention from the clinical trial should be implemented. ^