Avaliação dos indicadores de desempenho de instituições federais de educação tecnológica doBrasil na abordagem do balanced scorecard

This Master of Science Thesis deals with a study on applying the BSC Balanced Scorecard to assess the performance of Federal Institution for Technological Education Institution in Brazil, a government organizations non for profit. It s accomplished a literature review in order to understand the BSC and its application to non for profit organizations and as a main result it is proposed a BSC conceptual model with an inversion of the main BSC perspective from financial to customer/society. It is used the annual management report of thirteen Institutions and applied a Pearson correlation analysis in order to verify a cause-effect situation between indicators. The main findings suggest that the model teachers qualification in terms of degree earned, quantity of teachers in full time job, and rate of students by teacher in full time job having good pearson correlation with the results expected of quality, throughput, social and demand response. However, the student unit cost use as the sole financial indicator did not get any reasonable correlation with the results, as so the quality and quantity of books in the libraries. Although it suggests a need for improvement in the model, the general model adopted appears to be satisfactory as a starting point to a BSC-like performance measuring system to this kind of Institutions

A pegada de carbono como um dos indicadores de sustentabilidade para medição da responsabilidade socioambiental empresarial: um estudo de caso na unidade sede da Petrobras em Natal-RN

As a contemporary tendency, it is been evidenced that the environmental changes theme, already admitted as a concernment to international economical and political reality, is also gaining repercussion on industrial and business sector. Firms are implementing actions on trial to minimize their own greenhouse gases (GHG) emissions impacts. However, the great majority of those actions of Corporative Social-Environmental Responsibility (CSR) are referred only to direct emissions of the main production systems. Direct emissions are those derived of an isolate process, without considering the upstream and downstream processes emissions, which respond for the majority of emissions originated because of respective firm‟s production system existence. Because the greenhouse effect occurs globally and the GHG emissions contribute to the environmental changes independently of their origin, it must be taken into account the whole productive life cycle of products and systems, since the energy invested on resources extraction and necessary materials to the final disposal. To do so, it must be investigated all relevant steps of a product/production system life cycle, tracking all activities which emit greenhouse gases, directly or indirectly. This amount of emissions consists in the firm‟s Carbon Footprint. This research purpose is to defend the Carbon Footprint relevance and its adoption viability to be used as an Environmental Indicator on measurement/assessment of CSR. It has been realized a study case on Petrobras‟s seat unity at Natal-Brazil, assessing part of its Carbon Footprint. It has been used the software GEMIS 4.6 to do the emissions quantifying. The items measured were the direct emissions of the own unity vehicles and indirect emissions of offset paper (A4), energy and disposable plastic cups consumed. To 2009, these emissions were 3.811,94 tCO2eq. We may conclude that Carbon Footprint quantification is indispensable to the knowledge of real emissions caused by a productive process existence, must serving as basis to CSR decisions about the environmental changes reversion challenge

Aplicação de indicadores webométricos nos programas de Pós-Graduação das engenharias recomendados pela CAPES

This study aims to identify, through the application of webometric indicators, which Post-Graduate Courses in Engineering recommended by the Coordination of Improvement of Higher Personnel Education (CAPES) in Brazil stand out in the web space, in relation to the communication process and dissemination of scientific information in the academic environment. For this, we analyzed the structures content of the sites, the use, through the conduct of investigations and searches, the quality of information available, as well as the structure of existent hypertexts in the sites of this universe of search. The tools and methodologies adopted for this study are: search engines (Google, Yahoo), Mapper software (Xenu Link Sleuth) and analysis software and visualization of networks (and Ucinet6 NetDraw). Webometric indicators are also used, such as size of the web sites, visibility, web impact factor, brightness and density of the network. These instruments provide a brief analysis and evaluation for this webometric study. Therefore, from the incursion of the literature used, it appears that there are many advantages of using this type of metric study in the so called Information Society. The obtained results could identify which postgraduate courses in engineering has a better availability of their information on the Web, as well to define which of these courses stands out in relation to the use of their information, which has been outstanding in respect to its impact factor and which offers a greater number of links that serve as a source of information for its users, contributing, in its turn, with the navigability of the same network. In summary, it is asserted that the webometric study presents promising results, which are able to achieve the proposed objectives, as well as identify the factors that contribute significantly to the good visualization of these sites in the network, thus helping the spread of information and scientific communication through the use of the Web.

Uma modelagem de indicadores de desempenho para instituições de ensino superior no Brasil na abordagem do balanced scorecard: um estudo com instituições privadas

This Master of Science Thesis deals with a BSC modeling for higher education institution focusing on private institution in the Brazilian context. It‟s accomplished a literature review in order to understand the BSC and its application to for profit and non for profit organizations and as a main result it is proposed a BSC conceptual model with a new perspective (Government) and a change in the hierarchy of the main BSC perspective equaling financial to customer/society. Taking the national higher education assessment system of Education Ministry indicators a model is deployed and the relations between the indicators are measured with the Pearson correlation coefficient. As a result a model emerges with sound relations of indicators but a improvement in the financial indicators is needed

Avaliação do impacto do plano de expansão da rede federal na qualidade dos institutos federais de educação segundo indicadores de desempenho

The Expansion Plan of the Federal Network of Vocational Education foresees the construction of 860 new units of instruction until 2020, representing a strong growth against the 140 existing units prior to its disclosure by Federal Government of Brazil, in 2005. The Federal Institutes of Education, Science and Technology have been performing the expansion while experiencing the shortcomings and challenges of units still in development, created in previous phases of the Plan. The quality of the services of these institutions has been evaluated by the control bodies, which require the submission of performance indicators in annual management reports of institutions under their jurisdiction. In this context of expansion process, particularly, is desirable to identify possible changes in quality standards. Thus, this research was motivated by the following problem: there was difference in the performance of the Federal Institutes of Education, Science and Technology after the inauguration of the first units of phase II of the Expansion Plan of the Federal Network of Vocational Education? This is an exploratory-descriptive, ex-post-facto, quantitative approach research, which aims to contribute to the knowledge of the impact of the expansion of the Federal Network. The data were collected from 12 indicators presented in management reports of 38 Federal Institutes through years 2007 to 2011 to evaluate the performances using descriptive statistical techniques. The indicators were analyzed in both consolidated and open manners by the following perspectives: country region, growth of instruction units and institutions origin. Was also performed a multivariate analysis of clusters in order to identify excellence groups of Institutes. The results showed differences in the expansion plan s development among Brazilian regions, both in terms of infrastructure and academic indicators, with better results in the Midwest and South, and that there are differentiated profiles of institutes as its origin, where the best quality indicators occur in those originated by integration of different educational institutions. Still, were identified two excellence groups, with emphasis on academic management, human resources and expansion

Medição de desempenho na cadeia de suprimentos da energia eólica: proposta de um conjunto de indicadores de desempenho

Performance measurement in highly competitive markets is a necessary measure for those who aim the top positions. The business performance measurement approach have reached relevant results in the literature, however, a different approach has recently appeared that broadened the perception of competition, where companies do not seek the competition among companies only, but also among supply chains. Brazilian Wind energy supply chain is living a structuring and expanding moment, with the major global players in the industry making investments in the country. This research aims to answer which are the key performance indicators that must be considered by the Brazilian wind energy sector companies, which are part in a broad perspective of supply chain competition. The research was executed in two steps: exploratory (literature review and a field research in the companies) and later a survey was conducted with the Brazilian Wind energy companies workers with the purpose to validate the performance indicators found in the exploratory step. The survey evaluated 40 performance indicators distributed among five major activities: Project prospection, building/execution, operation and maintenance, logistics and transverse processes, which summarize the performance of the entire supply chain, pointing the sinergy and the competitive level of the supply chain. The selected performance indicators reflect the high relevance of the costs dimension in the Brazilian energy companies performance, acting as a key performance indicator, is also indicates the limited performance management integration throughout the Brazilian wind energy supply chain

Desenvolvimento de um sistema de indicadores de desempenho para empreendimentos em construção civil, utilizando a abordagem macroergonômica

This paper presents the validation of the Performance Indicator System for Projects under Construction - SIDECC. The goal was to develop a system of performance indicators from the macroergonômica approach, considering criteria of usefulness, practicality and applicability and the concept of continuous improvement in the construction industry. The validation process SIDECC consisted of three distinct models. Modeling I corresponded to the theoretical development and validation of a system of indicators. Modeling II concerns the development and validation of multi- indicator system. For this modeling, we used the Mother of Use and Importance and Multivariate Analysis. Modeling III corresponded to the validation situated, which consisted of a case study of a work of construction of buildings, which were applied and analyzed the results of modeling II. This work resulted in the development of an applied and tested for the construction of an integrated system of performance indicators methodology, involving aspects of production, quality, environmental, health and safety. It is inferred that the SIDECC can be applied, in full or in part, the construction companies as a whole, as well as in other economic sectors

Análise energética em sistema de produção de suínos com aproveitamento dos desejos como biofertilizante em pastagem

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Custo de produção do maracujá-amarelo (Passiflora edulis)

Objetivou-se analisar economicamente a cultura do maracujá-amarelo (Passiflora edulis) na região de Marília-SP, safra de 2010/2011. Foram utilizadas estruturas do custo operacional efetivo e custo operacional total referente à fase de implantação e condução da lavoura por unidade de área e cinco indicadores de rentabilidade. Identificou-se um custo total de produção de R$ 37.751,67 por hectare ou R$ 1,89 por quilo da fruta. Os itens do custo operacional efetivo que mais oneraram o sistema de produção corresponderam às operações de máquinas (31,1%) e mão de obra (23,5%). Os indicadores de rentabilidade mostraram-se desfavoráveis para o sistema produtivo analisado, em decorrência, principalmente, do alto preço dos insumos e práticas para controle de doenças. Há necessidade de adequações técnicas relacionadas com o manejo fitossanitário da cultura para a redução do custo total de produção de modo a tornar a atividade rentável.

Viabilidade econômica de aquisição de um silo-secador para pequenas áreas de produção

O objetivo deste trabalho foi avaliar, por meio de simulação econômica, a viabilidade de aquisição de um silo-secador, para pequenas propriedades rurais, tendo como referências as opções de terceirizar o processo de secagem/armazenagem ou a comercialização do milho úmido. em virtude da alta diversificação encontrada nas pequenas propriedades rurais, a simulação foi realizada considerando-se diferentes tamanhos de áreas exploradas com milho (10; 20; 30 e 40 ha), níveis de produtividade (3.900; 4.500 e 5.100 kg ha-1) e preços por saca de milho (R$ 13,03; R$ 19,69 e R$ 34,29), no Estado de São Paulo. Comparando as rentabilidades obtidas, notou-se a superioridade da receita líquida na aquisição do silo secador nas áreas de produção de 20 ha com produtividade de 4.500 e 5.100 kg ha-1, 30 ha e 40 ha nos vários níveis de produtividade (3.900; 4.500 e 5.100 kg ha-1) sempre que o preço de mercado da saca de milho cobriu os custos anuais do sistema. A terceirização da secagem/armazenagem apresentou-se como a melhor alternativa nas áreas de 10 ha (todas as produtividades) e 20 ha (produtividade de 3.900 kg ha-1). A comercialização do produto úmido nunca se constituiu na opção mais rentável.

Produção de fitomassa e acúmulo de nutrientes pela aveia-preta em função da aplicação de calcário e gesso em superfície na implantação do sistema plantio direto

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Produção da figueira submetida a diferentes épocas de poda e irrigação

O trabalho teve como objetivo avaliar diferentes épocas de poda, correspondentes aos meses de julho, agosto, setembro e outubro dos anos de 2004/05 e 2005/06, com e sem o uso de irrigação, em figueira 'Roxo de Valinhos', no município de Botucatu-SP. Para atingir tal objetivo, adotou-se o delineamento experimental em parcelas subdivididas, com 5 repetições em blocos, onde as parcelas corresponderam aos tratamentos com e sem irrigação, e as subparcelas foram constituídas pelas podas realizadas nos quatro meses do ano. Foram avaliadas características de produção e alguns atributos de qualidade, que serviram para indicar a necessidade do uso de irrigação. Os resultados obtidos permitiram concluir que, na avaliação do desdobramento da interação entre épocas de poda e irrigação complementar, o mês de agosto, com o uso de irrigação complementar, foi o mais favorável para a realização da poda da figueira, proporcionando as maiores produções médias verificadas no ensaio, tanto no ciclo agrícola de 2004/05 (3.513,8 g planta-1), quanto em 2005/06 (4.110,7 g planta-1). em condições não-irrigadas, não houve diferença estatística entre os meses de julho, agosto e setembro de 2004/05 e entre julho e agosto de 2005/06.

Custos de produção e lucratividade de cultivares de mamona em diferentes arranjos de plantas

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Componentes da produção e produtividade de cultivares de arroz e feijão em função de calcário e gesso aplicados na superfície do solo

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Indicadores de alteração hidrológica no Alto Rio Paraná: intervenções humanas e implicações na dinâmica do ambiente fluvial

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)