Which cultural values matter to business process management? Results from a global Delphi study

Purpose – Business process management (BPM) requires a holistic perspective that includes managing the culture of an organization to achieve objectives of efficient and effective business processes. Still, the specifics of a BPM-supportive organizational culture have not been examined so far. Thus, the purpose of this paper is to identify the characteristics of a cultural setting supportive of BPM objectives. Design/methodology/approach – The paper examines the constituent values of a BPM-supportive cultural setting through a global Delphi study with BPM experts from academia and practice and explore these values in a cultural value framework. Findings – The paper empirically identifies and defines four key cultural values supporting BPM, viz., customer orientation, excellence, responsibility, and teamwork. The paper discusses the relationships between these values and identifies a particular challenge in managing these seemingly competing values. Research limitations/implications – The identification and definition of these values represents a first step towards the operationalization (and empirical analysis) of what has been identified as the concept of BPM culture, i.e. a culture supportive of achieving BPM objectives. Practical implications – Identifying these cultural values provides the basis for developing an instrument that can measure how far an existing cultural context is supportive of BPM. This, in turn, is fundamental for identifying measures towards achieving a BPM culture as a necessary, yet not sufficient means to obtain BPM success. Originality/value – The paper examines which cultural values create an environment receptive for BPM and, thus, specifies the important theoretical construct BPM culture. In addition, the paper raises awareness for realizing these values in a BPM context.

Delphi study for improving sustainable construction project management in universities

As sustainability becomes an important principle guiding various human activities around the globe, the higher education sector is being asked to take an active part in educating and promoting sustainability due to its moral responsibility, social obligation and its own needs to adapt to new circumstances. There is a global trend of higher education institutions embarking on responses to the sustainability challenge. On-campus building performance is one of the most important indicators for “sustainable universities”, because buildings carry substantially environmental burden such as considerable consumption of raw materials and energy as well as huge amount of waste generation and greenhouse gas emission. Plus, much research proves that building performance can impact on students and staff’s awareness about and behaviours related to sustainability. The past studies rarely discussed about sustainable construction projects in universities’ unique context. Universities are labeled with distinct characteristics such as complex governance, multiple cultures and juggling missions and so on. It is necessary and meaningful to examine the project management system in terms of universities’ organizational environment. Thus, this research project applies Delphi study to identify primary barriers to green technology application in on-campus buildings, critical factors for sustainable project success, key actions in project phases and strategies for project improvement. Through three rounds of questionnaires among panel experts, the authors obtain a profound understanding of project delivery system in universities. The research results are expected to provide sustainability practitioners with holistic understanding and generic information about sustainable construction project performance on campus as an assistance tool.

Clinical practice guidelines for nurse-administered procedural sedation and analgesia in the cardiac catheterisation laboratory : A modified Delphi study

Aim To develop clinical practice guidelines for nurse-administered procedural sedation and analgesia in the cardiac catheterisation laboratory. Background Numerous studies have reported that nurse-administered procedural sedation and analgesia is safe. However, the broad scope of existing guidelines for the administration and monitoring of patients who receive sedation during medical procedures without an anaesthetist presents means there is a lack of specific guidance regarding optimal nursing practices for the unique circumstances in which nurse-administered procedural sedation and analgesia is used in the cardiac catheterisation laboratory. Methods A sequential mixed methods design was utilised. Initial recommendations were produced from three studies conducted by the authors: an integrative review; a qualitative study; and a cross-sectional survey. The recommendations were revised in accordance with responses from a modified Delphi study. The first Delphi round was completed by nine senior cardiac catheterisation laboratory nurses. All but one of the draft recommendations met the pre-determined cut-off point for inclusion. There were a total of 59 responses to the second round. Consensus was reached on all recommendations. Implications for nursing The guidelines that were derived from the Delphi study offer twenty four recommendations within six domains of nursing practice: Pre-procedural assessment; Pre-procedural patient and family education; Pre-procedural patient comfort; Intra-procedural patient comfort; Intra-procedural patient assessment and monitoring; and Post-procedural patient assessment and monitoring. Conclusion These guidelines provide an important foundation towards the delivery of safe, consistent and evidence-based nursing care for the many patients who receive sedation in the cardiac catheterisation laboratory setting.

Problem Solving with Delphi

The purpose of the book is to use Delphi as a vehicle to introduce some fundamental algorithms and to illustrate several mathematical and problem-solving techniques. This book is therefore intended to be more of a reference for problem-solving, with the solution expressed in Delphi. It introduces a somewhat eclectic collection of material, much of which will not be found in a typical book on Pascal or Delphi. Many of the topics have been used by the author over a period of about ten years at Bond University, Australia in various subjects from 1993 to 2003. Much of the work was connected with a data structures subject (second programming course) conducted variously in MODULA-2, Oberon and Delphi, at Bond University, however there is considerable other, more recent material, e.g., a chapter on Sudoku.

Unpacking director financial literacy : a Delphi study from Australia

The ‘Centro case’ confirmed that each individual director is responsible for financial governance and must be able to ‘read and understand’ financial statements. Despite the centrality of director financial literacy to directors duties, practitioner and academic literature have failed to clearly define or provide evidence-based reliable measures of director financial literacy. This paper seeks to address this weakness by presenting the initial results of a Delphi study on unpacking the conceptualisation of director financial literacy. We have found that director financial literacy involves more than reading and understanding financial statements. Rather, it encompasses capabilities in applying accounting concepts to the analysis and evaluation of financial statements. As such director financial literacy may be more accurately described as ‘director accounting literacy’.

Educating cultural heritage information professionals for Australia's galleries, libraries, archives and museums: A grounded Delphi study

This research explored the knowledge, skills, qualities, and professional education needs, of information professionals in galleries, libraries, archives and museums (GLAM) in Australia. The findings revealed that although full convergence of these sectors is unlikely, many of the skills, knowledge and qualities would be required across all four sectors. The research used the Grounded Delphi Method, a relatively new methodological extension of the Delphi method that incorporates aspects of Grounded Theory. The findings provide the first empirically based guidelines around what needs to be included in an educational framework for information professionals who will work in the emerging GLAM environment. As the first study of GLAM education requirements in Australia and the wider Asia-Pacific region to take a holistic approach by engaging information professionals across all four sectors, this thesis makes a contribution to the GLAM research field and to information education generally.

Are dietetics educators' attitudes to assessment a barrier to expanding placement opportunities? Results of a Delphi study

Aim Assessment of entry-level health professionals is complex, especially in the work-based setting, placing additional pressures on these learning environments. The present study aims to gain understanding and ideally consensus regarding the setting for assessment of all elements of competence for entry-level dietitians across Australia. Methods Seventy-five experienced academic and practitioner assessors were invited to participate in an online Delphi survey. The 166 entry-level performance criteria of the competency standards for dietitians formed the basis of the questions in the survey, with rating on which ones could be assessed in the practice setting, those which could be assessed in a classroom/university setting and which could be assessed in either setting. Forty-three of 75 invited assessors responded to the first round of the Delphi. A second modified survey was sent to the 43 participants with 34 responding. Results Consensus was achieved for the assessment setting for 86 (52%) of the performance criteria after two rounds of surveying. The majority of these performance criteria achieved consensus at round one (n = 44) and were deemed to be best assessed in the practice setting (n = 55). This study highlighted the perspectives of assessors and their preference for the work-based setting for assessment. Conclusions To reduce the focus on work-based settings as the only place for competence-based assessment of health professionals, there is a need to support individual and organisational change through challenging existing norms around assessment.

A delphi study on health in future India

PIP: A delphi study was conducted to identify or envision health scenarios in India by the year 2000. Questionnaires consisting of 48 questions on 5 areas (diagnosis and therapy; family planning; pharmaceuticals and drugs; biochemical and biomedical research; health services) were mailed to 250 experts in India. 36 responded. Results were compiled and mailed back to the respondents for changes and comments. 17 people responded. Results of the delphi study shows that policy decisions with respect to compulsory family planning as well as health education at secondary school level will precede further breakthroughs in birth control technology. Non operation reversible sterilization procedures, immunological birth control, Ayurvedic medicines for contraception and abortion, and selection of baby's sex are all possible by 2000 thereafter. Complete eradication of infectious diseases, malnutrition and associated diseases is considered unlikely before 2000, as are advances in biomedical research. Changes in health services (e.g., significant increases in hospital beds and doctors, cheap bulk drugs), particularly in rural areas, are imminent, leading to prolonging of life expectancy to 70 years. Genetic engineering may provide significant breakthroughs in the prevention of malignancies and cardiac disorders. The India delphi study is patterned after a similar delphi study conducted in the U.S. by Smith, Kline and French (SKF) Laboratories in 1968. The SKF study was able to predict some breakthroughs with basic research which have been realized.

Max Rieser standing on the ruins at Delphi, Greece Portraits Men

Rieser was in Greece for the IVth International Congress of Aesthetics, held in Athens in 1960

Characterisation of the Delphi Electronically Scanning Radar for robotics applications

Mm-wave radars have an important role to play in field robotics for applications that require reliable perception in challenging environmental conditions. This paper presents an experimental characterisation of the Delphi Electronically Scanning Radar (ESR) for mobile robotics applications. The performance of the sensor is evaluated in terms of detection ability and accuracy, for varying factors including: sensor temperature, time, target’s position, speed, shape and material. We also evaluate the sensor’s target separability performance.

Una elipse con dos focos : hacia un nuevo método teológico a partir de Gaudium et Spes

Resumen: La forma sistemática del pensar creyente fue objeto de importantes debates durante la realización del Vaticano II, particularmente por la novedad que presentaba la introducción de un método inductivo en la enseñanza de la Iglesia. Se advirtió que allí se incluía una reflexión de largo alcance sobre la autocomprensión de la Iglesia y, de este modo, un debate neurálgico para el objetivo del Concilio. Dicho método, cuestionado posteriormente, ha tenido particular relevancia en el posconcilio latinoamericano. Está en juego la posibilidad de que la Iglesia, la fe y la teología sean menos impermeables a las inquietudes que emergen de las complejas experiencias biográficas y al clamor que brota desde el mundo del sufrimiento y de los pobres.

El neoconstitucionalismo en la reforma del CC y Com. : el protagonismo del juez en el estado de derecho y el problema del método de ponderación

Una atenta lectura del “Título Preliminar” del Anteproyecto del Código Civil y Comercial y sus Fundamentos presentado por la Comisión integrada por los Dres. Ricardo Lorenzetti, Elena Highton de Nolasco y Aída Kemelmajer de Carlucci, en cumplimiento del Decreto presidencial Nº 191/2011, muestra una cuestión relevante para la Teoría general del derecho desde el punto de vista ius-filosófico: que tal reforma integral colocará a nuestro ordenamiento jurídico privado en la vía de la llamada “constitucionalización del derecho”...

Reflexiones sobre el método moral en persona humana

Siguiendo a Gaudium et spes (51.3), la declaración Persona humana reafirma que la bondad moral de las conductas sexuales depende de “criterios objetivos tomados de la naturaleza de la persona y de sus actos” (PH 5.4). Esto no es expresión de un objetivismo naturalista, sino que surge del respeto de la “verdadera dignidad humana” y del sentido de su sexualidad. Estas afirmaciones deben ser comprendidas en el marco de la ética de la virtud, según la cual la razón práctica descubre naturalmente los bienes humanos y debidos, los fines virtuosos, en las inclinaciones naturales. A partir de ello es posible afirmar la existencia de conductas que contradicen dichas finalidades por su mismo objeto, aunque ello no exime de la necesidad de considerar los contextos a partir de los cuales las mismas se definen en su genus moris. Aplicando estos principios al ámbito de la sexualidad, se debe afirmar que el recto ejercicio de la misma tiene una referencia intrínseca y necesaria al matrimonio, aunque al mismo tiempo es preciso reconocer un cierto grado de tensión entre el orden de la castidad y el orden jurídico positivo. Estas consideraciones muestran que, precisamente por coherencia con la doctrina de la virtud y de los absolutos morales, es preciso que la teología moral evite la tentación del deductivismo, y se comprometa en un trabajo de refinamiento de las tipologías con mayor atención a los casos concretos. De este modo, podrá responder más adecuadamente al desafío de un contexto social en constante evolución. Con este artículo, el autor aporta precisiones para expresar mejor lo expuesto en dos artículos anteriores: “¿Relaciones prematrimoniales en «situaciones-límite »?”, Teología 83 (2004), y “El teleologismo después de la Veritatis Splendor”, Moralia 97 (2003).

Un método de muestreo de malezas para pequeños productores de maíz y frijol en Centroamérica

Se diseñó un método simple de muestreo de malezas a ser utilizado en entrenamiento participativo en programas de manejo integrado de plagas (MIP). Se utilizaron 50 cuadrantes circulares (diámetro de 35 cm), distribuidos en forma de zigzag, en los cuales los productores observaron la caber· tura total de malezas, la presencia de las mismas y la fenologia de las especies y tipos de malezas. Con el propósito de validar el método, se seleccionaron cuatro campos en los cuales se establecieron 100 cuadrantes para medir biomasa, densidad y cobertura de las malezas, todo esto antes del primer control de las mismas. Los resultados muestran campos con presencia de 17 a 33 especies, con 3.5 a 4.7 especies por cuadrante. La cobertura de las malezas vario entre 23 y 34 por ciento, con densidad de 134 a 214 individuos y una biomasa acumulada variando entre 171 y 213 g 1m2. Ningún cuadrante estuvo libre de malezas. Se estimó el coeficiente de variación de la cobertura de las malezas, el cual se estimó construyendo 5 sub-muestras obtenidas al azar de 25, 50 y 75 cuadrantes, que arrojaron valores de CV de 11, 8 y 4 por ciento respectivamente. Se estimó, también, la correlación (r) entre cobertura de malezas y biomasa y de cobertura con densidad de malezas. La misma viario entre los campos de 0.62-0.77 y de 0.59-0.78 respectivamente. Las especies mas frecuentes en los 50 circulas obtuvieron las mayores densidades y la mayor biomasa.

Evaluación de la contaminación de carne de pollo con Campylobacter jejuni en puntos críticos de control de riesgo, utilizando el método de cultivo convencional

El objetivo de este estudio fue determinar la contaminación de carne de pollo con Campylobacter jejuni en una planta procesadora avícola y dos expendios comerciales abastecidos por dicha planta. Diferentes puntos criticas de control fueron identificados y muestreados. Se utilizó el método de cultivo convencional (MCC) con el cual se determinaron 25 (6.5%) muestras positivas y 360 (93.5%) muestras negativas. La determinación de la contaminación de la carne de pollo con C. jejuni se realizo en puntos críticos de control, estos fueron: 1 O muestras en la fase antes de sacrificio, 8 muestras en la fase de post-eviscerado, 1 muestra en el tanque de refrigeración, 3 muestras en la fase de empaque en la planta procesadora y 3 muestras en la fase de empaque de dos expendios comerciales. En las fases antes de sacrificio y post-eviscerado se determinó, mediante rayado común en cultivo bacteriológico, una concentración bacterial de muy alta a alta en 13 de un total de 18 muestras. En la fase de empaque de matadero, expendio comercial 1 y expendio comercial 2 se determinaron 6 muestras con concentración bacteria! muy alta a alta. Las muestras contaminadas se diagnosticaron durante las cuatro semanas que duró el estudio, y solamente en una semana la contaminación fue mayor con 11 muestras contaminadas. Aunque el grado de contaminación en el punto de compra para el consumidor es bajo, no se descarta la probabilidad de que pueda producir algún problema de salud pública.