Operations management

Operations Management, 3rd Edition provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries. Features: Focuses on the subject from a European perspective. Deals with the management of the creation of goods and the delivery of services to the customer. Covers the main areas of operations strategy, the design of operations system and the management of operations over time. Incorporates more strategic and international commentary. Includes a strategy link section consisting of a paragraph relating each chapter topic to operations strategy. Includes more end of chapter and quantitative exercises. Cases have been updated throughout and now include: Service including public sector, international, a mix of mini–cases and a longer case for each chapter. Accompanied by a comprehensive package of online learning support materials including: A robust testbank featuring 1500 questions, PowerPoint slides and a comprehensive instructor's manual An interactive e–Book is included with every new copy of this text, featuring a wealth of embedded media, including: Animated worked examples, simulations, virtual tours, videos, flashcards and practice quizzes.

Enhancing public speaking skills - an evaluation of the Presentation Trainer in the wild

Full paper presented at EC-TEL 2016

Kommunikative Partizipation und Integrationserleben hörgeschädigter Schülerinnen und Schüler an einer Schwerpunktschule

Schwerpunktschulen, die von einer größeren Anzahl von hörgeschädigten Schülerinnen und Schülern besucht werden, stellen in Bezug auf die psychosoziale Entwicklung hörgeschädigter Kinder eine in den letzten Jahren vermehrt in die Diskussion gebrachte alternative Bildungsoption zur Einzelinklusion dar. In der vorliegenden Fragebogenstudie wurden 35 Schülerinnen und Schüler einer Schwerpunktschule in Bezug auf ihre erlebte Partizipation im Unterricht, ihr Integrationserleben sowie auf Verhaltensauffälligkeiten und Lebensqualität untersucht. Die Ergebnisse zeigen insgesamt eine positive Entwicklung in allen überprüften Bereichen mit behinderungsspezifischen Besonderheiten, die in der pädagogischen Begleitung hörgeschädigter Kinder beachtet werden müssen. Vergleiche zu Daten aus anderen Studien mit einzelintegrierten hörgeschädigten Kindern ergeben keine Unterschiede. Pädagogische Konsequenzen sowie Herausforderungen für weiterführende Studien werden diskutiert. (DIPF/Orig.)

Estratégias e práticas familiares de apoio à aprendizagem

Esta investigação visa averiguar quais as práticas educativas dos pais para apoiar a aprendizagem dos seus filhos. A investigação é enquadrada pelo marco sociocognitivo da auto-regulação da aprendizagem (Bandura, 1997; Rosário, 2004; Schunk, 2001; Zimmerman, 2000). A amostra foi constituída por 30 encarregados de educação com filhos a frequentar o 4°ano de escolaridade do ensino básico, numa escola pública localizada no distrito de Lisboa. Os dados foram obtidos através de questionários de resposta aberta, tendo sido utilizados procedimentos qualitativos e quantitativos na sua análise e tratamento. Os resultados revelam que os pais consideram maioritariamente que aprender e estudar são algo que se diferencia. Os factores determinantes sobre quem dá suporte e apoio ao aprender da criança prendem-se sobretudo com a disponibilidade e com o conhecimento por parte do progenitor em causa. Os pais criam condições físicas e ambientais para o apoio ao estudo o qual é sobretudo feito através da realização dos TPC e acreditam que o apoio por si prestado é vantajoso. As estratégias mais utilizadas pelos pais são as de ensaio e monitorização. /ABSTRACT: This investigation's purpose is to inquire what strategies are being used by parents in learning support. The investigation is of quality kind, and it's based on the sociocognitive theory (Bandura, 1997; Rosário, 2004; Schunk, 2001; Zimmerman, 2000) of self-regulated learning. ln this study participated 30 parents whose children are forth grade students, in a public school located in the district of Lisbon. Ali the data was obtained through an open­answer questionnaire and qualitative and quantitative procedures were used in its study and analysis. The results attained reveal that parents consider studying to be something different from learning. The determinant factors on who provides children's learning support are mostly related with the availability and the knowledge of the ancestor in cause. Parents create physical and ambient conditions for study support which over all is made through the accomplishment of homework and believe that the support given from themselves has advantageous. The strategies most commonly used by parents are of rehearsal and monitoring.

Use of web-based formative assessment to support student learning in metabolism/nutrition unit

In 2002, an integrated basic science course was introduced into the Bachelor of Dental Sciences programme at the University of Queensland, Australia. Learning activities for the Metabolism and Nutrition unit within this integrated course included lectures, problem-based learning tutorials, computer-based self-directed learning exercises and practicals. To support student learning and assist students to develop the skills necessary to become lifelong learners, an extensive bank of formative assessment questions was set up using the commercially available package, WebCT®. Questions included short-answer, multiple-choice and extended matching questions. As significant staff time was involved in setting up the question database, the extent to which students used the formative assessment and their perceptions of its usefulness to their learning were evaluated to determine whether formative assessment should be extended to other units within the course. More than 90% of the class completed formative assessment tasks associated with learning activities scheduled in the first two weeks of the block, but this declined to less than 50% by the fourth and final week of the block. Patterns of usage of the formative assessment were also compared in students who scored in the top 10% for all assessment for the semester with those who scored in the lowest 10%. High-performing students accessed the Web-based formative assessment about twice as often as those who scored in the lowest band. However, marks for the formative assessment tests did not differ significantly between the two groups. In a questionnaire that was administered at the completion of the block, students rated the formative assessment highly, with 80% regarding it as being helpful for their learning. In conclusion, although substantial staff time was required to set up the question database, this appeared to be justified by the positive responses of the students.

Reinforcement Learning Based on the Bayesian Theorem for Electricity Markets Decision Support

This paper presents the applicability of a reinforcement learning algorithm based on the application of the Bayesian theorem of probability. The proposed reinforcement learning algorithm is an advantageous and indispensable tool for ALBidS (Adaptive Learning strategic Bidding System), a multi-agent system that has the purpose of providing decision support to electricity market negotiating players. ALBidS uses a set of different strategies for providing decision support to market players. These strategies are used accordingly to their probability of success for each different context. The approach proposed in this paper uses a Bayesian network for deciding the most probably successful action at each time, depending on past events. The performance of the proposed methodology is tested using electricity market simulations in MASCEM (Multi-Agent Simulator of Competitive Electricity Markets). MASCEM provides the means for simulating a real electricity market environment, based on real data from real electricity market operators.

Decision Support for Energy Contracts Negotiation with Game Theory and Adaptive Learning

This paper presents a decision support methodology for electricity market players’ bilateral contract negotiations. The proposed model is based on the application of game theory, using artificial intelligence to enhance decision support method’s adaptive features. This model is integrated in AiD-EM (Adaptive Decision Support for Electricity Markets Negotiations), a multi-agent system that provides electricity market players with strategic behavior capabilities to improve their outcomes from energy contracts’ negotiations. Although a diversity of tools that enable the study and simulation of electricity markets has emerged during the past few years, these are mostly directed to the analysis of market models and power systems’ technical constraints, making them suitable tools to support decisions of market operators and regulators. However, the equally important support of market negotiating players’ decisions is being highly neglected. The proposed model contributes to overcome the existing gap concerning effective and realistic decision support for electricity market negotiating entities. The proposed method is validated by realistic electricity market simulations using real data from the Iberian market operator—MIBEL. Results show that the proposed adaptive decision support features enable electricity market players to improve their outcomes from bilateral contracts’ negotiations.

Development of a data acquisition system to characterise sustainable energy technologies and to support Web-Based learning (DAQ-WBL)

Driven by concerns about rising energy costs, security of supply and climate change a new wave of Sustainable Energy Technologies (SET’s) have been embraced by the Irish consumer. Such systems as solar collectors, heat pumps and biomass boilers have become common due to government backed financial incentives and revisions of the building regulations. However, there is a deficit of knowledge and understanding of how these technologies operate and perform under Ireland’s maritime climate. This AQ-WBL project was designed to address both these needs by developing a Data Acquisition (DAQ) system to monitor the performance of such technologies and a web-based learning environment to disseminate performance characteristics and supplementary information about these systems. A DAQ system consisting of 108 sensors was developed as part of Galway-Mayo Institute of Technology’s (GMIT’s) Centre for the Integration of Sustainable EnergyTechnologies (CiSET) in an effort to benchmark the performance of solar thermal collectors and Ground Source Heat Pumps (GSHP’s) under Irish maritime climate, research new methods of integrating these systems within the built environment and raise awareness of SET’s. It has operated reliably for over 2 years and has acquired over 25 million data points. Raising awareness of these SET’s is carried out through the dissemination of the performance data through an online learning environment. A learning environment was created to provide different user groups with a basic understanding of a SET’s with the support of performance data, through a novel 5 step learning process and two examples were developed for the solar thermal collectors and the weather station which can be viewed at http://www.kdp 1 .aquaculture.ie/index.aspx. This online learning environment has been demonstrated to and well received by different groups of GMIT’s undergraduate students and plans have been made to develop it further to support education, awareness, research and regional development.

A Method and Tool to Support the Analysis and Enhance the Understanding of Peer-to-Peer Learning Experiences

In this paper we look at how a web-based social software can be used to make qualitative data analysis of online peer-to-peer learning experiences. Specifically, we propose to use Cohere, a web-based social sense-making tool, to observe, track, annotate and visualize discussion group activities in online courses. We define a specific methodology for data observation and structuring, and present results of the analysis of peer interactions conducted in discussion forum in a real case study of a P2PU course. Finally we discuss how network visualization and analysis can be used to gather a better understanding of the peer-to-peer learning experience. To do so, we provide preliminary insights on the social, dialogical and conceptual connections that have been generated within one online discussion group.

Open video tools to support the production of online collaborative audiovisual projects : how to promote collective creation in e-learning

This paper analyses the use of open video editing tools to support the creation and production of online collaborative audiovisual projects for higher education. It focuses on the possibilities offered by these tools to promote collective creation in virtual environments.