Total quality management in English language teaching:a case study in Turkish higher education

The need to improve the management of language learning organizations in the light of the trend toward mass higher education and of the use of English as a world language was the starting point of this thesis. The thesis aims to assess the relevance, adequacy and the relative success of Total Quality Management (TQM) as a management philosophy. Taking this empirical evidence a TQM-oriented management project in a Turkish Higher Education context, the thesis observes the consequences of a change of organizational culture, with specific reference to teachers' attitudes towards management. Both qualitative and quantitative devices are employed to plot change and the value of these devices for identifying such is considered. The main focus of the thesis is the Soft S's (Shared Values, Style, Staff and Skills) of an organization rather than the Hard S's (System, Structure, Strategy). The thesis is not concerned with the teaching and learning processes, though the PDCA cycle (the Action Research Cycle) did play a part in the project for both teachers and the researcher involved in this study of organizational development. Both before the management project was launched, and at the end of the research period, the external measurement devices (Harrison's Culture Specification Device and Hofstede's VSM) were used to describe the culture of the Centre. During the management project, internal measurement devices were used to record the change including middle-management style change (the researcher in this case). The time period chosen for this study was between September 1991 and June 1994. During this period, each device was administered twice within a specific time period, ranging from a year to 32 months.

Doing action research in English language teaching:a guide for practitioners

This hands-on, practical guide for ESL/EFL teachers and teacher educators outlines, for those who are new to doing action research, what it is and how it works. Straightforward and reader friendly, it introduces the concepts and offers a step-by-step guide to going through an action research process, including illustrations drawn widely from international contexts. Specifically, the text addresses: •action research and how it differs from other forms of research •the steps involved in developing an action research project •ways of developing a research focus •methods of data collection •approaches to data analysis •making sense of action research for further classroom action. Each chapter includes a variety of pedagogical activities: •Pre-Reading questions ask readers to consider what they already know about the topic •Reflection Points invite readers to think about/discuss what they have read •action points ask readers to carry out action-research tasks based on what they have read •Classroom Voices illustrate aspects of action research from teachers internationally •Summary Points provide a synopsis of the main points in the chapter

Review of doctoral research in second-language teaching and learning in Australia (2003–2006)

This article reviews recent doctoral research in Australian universities in the area of language teaching and learning. Doctoral work in three main areas of research concentration is described: language teaching, language learning, and writing. The authors whose studies are reviewed are graduates of the Australian National University, Griffith University, Macquarie University, the University of Technology, Sydney, the University of Sydney, the University of New South Wales, the University of Melbourne, Monash University, La Trobe University, Deakin University and Murdoch University.

Language Teaching Methodologies, Intercultural Awareness and Autonomous Learning

This paper will examine familiar reasons for including the teaching of intercultural competence within Language Teaching before adding some less familiar ones. It will focus in particular on the question of how far intercultural competence can be learned when students are formally studying languages and how far such competence needs to be acquired autono-mously. It will though also ask to what extent being initiated to the very varied facets of in-tercultural competence during formal language study plays an important role in allowing ef-fective autonomous acquisition to take place. The paper will conclude that a significant part of the intercultural development that students need to undertake if they are to be able to communicate effectively in a foreign language must happen autonomously, but that it is, nonetheless, vital that language courses at least sow the seeds of intercultural learning in ways that will facilitate autonomous learning. As such, language courses, if they are genuinely to meet student needs, should incorporate elements of intercultural training. The paper also concludes by outlining the type of empirical research that would need to be carried out for these claims to be fully substantiated.

Hibridizando o ensino de inglês na Escola de Aprendizes- Marinheiros do Espírito Santo

Esta pesquisa teve por objetivo avaliar o desempenho em inglês como L2 de alunos submetidos a atividades em uma abordagem híbrida com o uso de ferramentas da internet na Escola de Aprendizes-Marinheiros do Espírito Santo. Quarenta alunos de duas turmas intactas foram divididos em dois grupos, o experimental (ensino tradicional + ambiente virtual) e o controle (ensino tradicional apenas). O referencial teórico revisou a literatura sobre a abordagem de ensino de línguas estrangeiras baseada em tarefas, metodologias híbridas de ensino de L2, multiletramentos e novas tecnologias. A metodologia de pesquisa usada foi mista com dados qualitativos e quantitativos. O estudo avaliou o impacto de atividades on-line na aprendizagem de L2 e no desenvolvimento da autonomia e do letramento digital. Três tarefas usando variados sítios da internet foram administradas ao grupo experimental, seguidas de um questionário para cada uma, usado para a avaliação qualitativa. A análise quantitativa foi feita por meio de pré e pós-testes analisados estatisticamente. Para esta pesquisa-ação, foram utilizados questionários, entrevistas semiestruturadas e o diário da professora-pesquisadora como instrumentos de coleta de dados. De forma geral, os resultados não mostraram ganhos estatisticamente significativos no tratamento, porém a análise qualitativa das impressões dos alunos-participantes sobre as tarefas realizadas revelou que a abordagem híbrida de ensino de L2 pode ajudar os alunos a desenvolver a autonomia, motivação, um maior contato com a língua-alvo e o letramento digital.

El dictado como tarea comunicativa

El artículo explora las utilidades didácticas del dictado (la práctica comunicativa de oralizar o leer en voz alta un escrito) para el aprendizaje funcional de una lengua materna o extranjera, en los diversos niveles de enseñanza. Después de criticar el uso tradicional de este ejercicio lingüístico, presentamos once formas diferentes de desarrollar un dictado en clase, con sus particulares contenidos, objetivos y metodologías. También analizamos con detalle la técnica más tradicional del dictado magistral, en la que el docente dicta palabra por palabra un texto al alumnado, poniendo énfasis en la ortografía; ofrecemos algunas orientaciones para incrementar el componente comunicativo de esta propuesta. Las conclusiones finales proponen entender esta técnica como un recurso metodológico variado, rico y sugerente, adaptado a cada situación de aprendizaje —y no como una práctica obligatoria y fosilizada.

Das professionelle Handlungswissen von DaZ-Lehrenden in der Erwachsenenbildung am Beispiel Binnendifferenzierung : eine qualitative Studie

Das Forschungsfeld der vorliegenden Arbeit sind die Deutsch als Zweitsprache-Kurse, die im Zeitraum der Untersuchung (2002) noch vom Sprachverband Deutsch (vormals: für ausländische Arbeitnehmer) unterstützt wurden. Da sich mit diesem wichtigen und breiten Anwendungsgebiet der Fremdsprachendidaktik bisher nur wenige Studien beschäftigt haben, ist als Forschungsansatz eine explorativ-qualitative Herangehensweise gewählt worden. Die Kurse für erwachsene Einwanderer zeichnen sich durch eine große Heterogenität der Teilnehmenden aus, dementsprechend ist die zentrale Fragestellung der Studie, in der das professionelle Handlungswissen von Lehrenden erforscht wird, die Frage der Binnendifferenzierung. Ausgehend von bereits seit den siebziger Jahren des 20. Jahrhunderts vorliegenden allgemeindidaktischen Entwürfen zur Arbeit mit heterogenen Lerngruppen, in denen das Prinzip der Binnendifferenzierung entwickelt wird, werden im ersten Teil der Arbeit didaktische Möglichkeiten der Binnendifferenzierung im Deutsch als Zweitsprache-Unterricht entworfen. Ausgehend von diesem Vorverständnis ist dann die Befragung der Lehrenden durchgeführt worden, die im zweiten Teil der Arbeit dargestellt, ausgewertet und diskutiert wird. Dabei geht es nicht um eine Evaluation der Praxis anhand vorgefasster Kategorien, sondern im Gegenteil um eine explorative Erforschung des Problembereiches der Arbeit mit heterogenen Lerngruppen im Deutsch als Zweitsprache Unterricht. Anhand der am Material entwickelten Kategorien werden zentrale didaktische Gesichtspunkte herausgearbeitet, die charakteristisch für das Forschungsfeld Deutsch als Zweitsprache mit erwachsenen Einwanderern sind. Diese Kategorien sind nicht deckungsgleich mit denen, die durch die hermeneutisch orientierte Vorgehensweise im ersten Teil der Arbeit entwickelt werden konnten. Anhand dieser Diskrepanz wird das Theorie-Praxis-Verhältnis der didaktischen Forschung und Lehre aufgeschlüsselt und kritisch betrachtet. Ausblick der Arbeit ist der Verweis auf die Professionalisierungsdebatte und die Notwendigkeit einer praxisbezogenen Forschung, welche die Bedürfnisse von Lehrenden direkt einbezieht und im Sinne einer Aktionsforschung gleichzeitig zur Weiterbildung der Lehrenden beiträgt. Nur auf diesem Weg kann die Unterrichtspraxis unmittelbar weiter entwickelt werden. Aus der vorliegenden Studie ergeben sich viel versprechende Anknüpfungspunkte für kooperative Aktionsforschungsprojekte, die von den Lehrenden in den Interviews angeregt werden.

A constituição das disciplinas de metodologia do ensino de língua portuguesa (MELP) em dois cursos de licenciatura em Letras da região metropolitana de Belém

A presente pesquisa desenvolve uma discussão acerca da formação inicial de professores de Licenciatura em Letras - Português. A crise pela qual passa a educação no Brasil hoje afeta a universidade brasileira e tem reflexos diretos sobre a qualidade da educação básica, na medida em que deveria constituir centro de formação, reflexão e produção de conhecimento para a escola. Os problemas que a universidade encara, especificamente no tocante às licenciaturas, têm raízes muito mais complexas do que a formulação de metas quantitativas para a formação inicial de professores ou para a alocação de recursos financeiros. Logo, é importante (e necessário) que se conheça melhor a constituição dos cursos de licenciatura que estão formando os professores contemporâneos. A pesquisa proposta tem como objetivo investigar, em duas instituições de ensino superior da região metropolitana de Belém-PA (uma pública e uma privada), a constituição das “disciplinas” de Metodologia do Ensino de Língua Portuguesa, denominadas como MELP. O quadro teórico que norteia este trabalho é o da Análise do Discurso de linha francesa, de maneira particular os conceitos de Função Enunciativa, Formação Discursiva e Disciplina, apresentados por Michel Foucault em suas obras Arqueologia do Saber (1987) e A Ordem do Discurso (1996). Analisamos dados coletados em pesquisa documental (Projeto Pedagógico do Curso, Ementas, Planos de ensino e Material didático) e pesquisa de campo (observação em sala de aula, anotações de alunos e diário de campo), com o intuito de verificar quais elementos de disciplinas, no sentido foucaultiano (FOUCAULT, 1996), se fazem presentes na constituição das atividades curriculares de MELP desses Cursos de Licenciatura em Letras. Os dados de duas disciplinas foram analisados a fim de identificar que objetos, métodos, proposições, definições/conceitos são reconhecidos e de que maneira se relacionam. Os resultados mostram um cenário bem diverso quanto à organização das atividades de prática de ensino e estágio supervisionado nos dois cursos no que tange a) à distribuição da carga horária no currículo; b) à articulação de objetos, métodos, conceitos e proposições de disciplinas variadas e c) ao próprio papel do aluno de Letras. O desafio que se apresenta é constituir as MELP a partir de um processo disciplinar de produção de saberes.

La cultura como eje transversal en el aprendizaje basado en tareas: reflexiones y sugerencias para la enseñanza del español como segunda lengua

Se presenta un modelo de enseñanza del español como segunda lengua o como lengua extranjera mediante la metodología del aprendizaje basado en tareas (ABT). Se enlaza tal metodología con la inclusión del tema de la cultura como eje transversal. Se describe como ejemplo una tarea de una unidad de determinado curso, a fin de que el docente de Español perciba los alcances del plan propuesto.A model of Spanish as a second/foreign language teaching using a task-based methodology is presented here. Likewise, culture is included as a cross-curricular topic. An example is given of a task which is part of a unit of a specific course, with the purpose of enabling an instructor of Spanish to visualize the scope of the plan proposed here.

Evaluation of the Implementation of CLIL (Content and Language Integrated Learning) Methodology in the Didactics of the English Language in Preschool Education Course Taught in the Preschool Education Teacher Undergraduate Program at the University of Alicante

Although it is known that the Spanish current Educative System promotes using the Communicate Approach to teach foreign languages in schools, other recently designed approaches are also used to help students improve their skills when communicating in a foreign language. One of these approaches is Content and Language Integrated Learning, also known as CLIL, which is used to teach content courses using the English language as the language of instruction. This approach improves the students’ skills in English as the same time as they learn content from other areas. The goal of this thesis is to present a research project carried out at the University of Alicante during the academic year 2011-2012. With this research we obtained results that provide quantitative and qualitative data which explains how the use of the CLIL methodology affects the English level of students in the “Didactics of the English Language in Preschool Education” course in Preschool Education Teacher Undergraduate Program as students acquire the contents of the course.

English as a medium of instruction in teaching other languages: attitudes and practices

Internationalisation of HE and emergence of English as a global academic lingua franca used by people who share neither a common native tongue nor cultural and educational background have not only offered more opportunities but also raised challenges. According to recent European surveys, the percentage of pupils attaining the level of independent user in English varies from 14% to 82%, which evidences the potential and the complexity for English as a medium of instruction at tertiary level. This study aims to present the model of foreign language instruction at Vytautas Magnus University where one third of 30 languages are taught through English. It investigates the attitudes and practices of teachers in delivering their English-medium language courses by discussing the questions whether teaching other languages through English is psychologically, culturally and educationally preferable for teachers and students, whether it can limit the content taught and require a special methodology, how the teaching process changes with multiple languages used in the classroom and what level of English is necessary for teachers and students to ensure high quality of English-medium language teaching. The study is based on qualitative methodology with 12 language teachers participating as respondents. The results reveal areas in need of improvement.