Implementação de um sistema Collaborative Planning, Forecasting, and Replenishment em uma grande rede de fast food por meio de um prestador de serviços logísticos

A gestão colaborativa é, atualmente, um elemento-chave no contexto da gestão da cadeia de suprimentos. Neste artigo, o tema é abordado mediante a análise de um caso real, em que uma grande rede mundial de fast-food e seu prestador de serviço logístico (PSL) trabalharam conjuntamente no Brasil em um projeto-piloto para a implementação de um collaborative planning, forecasting, and replenishment (CPFR). O trabalho faz uso de uma metodologia de pesquisa-ação e apresenta as principais variáveis que influenciaram o projeto, abordando os processos necessários para a implementação e os pontos que favorecem o CPFR. Com base no caso estudado, o trabalho apresenta um conjunto de propostas sobre o papel dos agentes da cadeia em projetos dessa natureza. A gestão da cadeia de suprimentos por intermédio da coordenação direta de um PSL também permite demonstrar as possibilidades e dificuldades desse sistema, contribuindo com a visão colaborativa na cadeia de suprimentos a partir da relação entre seus agentes.

Importância dos fatores não-tecnológicos na implementação do CPFR

De acordo com o Voluntary Interindustry Commerce Standards [VICS], o Collaborative Planning, Forecasting, and Replenishment [CPFR] se baseia na padronização, registro e sincronização de dados eletronicamente, apoiado pela gestão colaborativa existente entre as empresas (VICS, 2004). A partir desta definição, pode-se concluir que existem dois fatores preponderantes na implementação do CPFR: um essencialmente tecnológico e outro não-tecnológico. Nesse contexto, o propósito principal deste estudo é identificar na literatura os chamados fatores não tecnológicos que envolvem o CPFR e analisá-los em situações reais. A importância desses fatores é analisada, então, por meio do estudo de dois casos reais de implementação do CPFR, respectivamente, em uma grande rede de fast food e em um grande distribuidor de alimentos, que operam no Brasil. Os resultados destacam, principalmente, que a previsão da demanda realizada pela empresa coordenadora do CPFR é preponderante sobre o entendimento da demanda por todos os elos da cadeia de suprimentos, que a cultura colaborativa é considerada muito importante no relacionamento ao longo da cadeia (embora não seja determinante para a implementação dos processos) e que o monitoramento das atividades é fundamental para o alinhamento das empresas na gestão do CPFR.

Analysis of quality in Brazilian e-commerce (B2C)

The business world has changed the way how people think and act on products and services. In this context, the most recent amendment of the scenarios of retail operations has been the use of technology in sales and distribution. The internet has revolutionized the way people communicate, and moreover as they purchase their goods and services. Thus, the e-commerce, specifically the relation business to customer, or simply B2C, has acted so convincingly in this change of paradigm, namely the purchases in the physical location for the virtual site. Quotes online, ease of payment, price, speed of delivery, have become real order winners of applications for companies that compete in this segment. With the focus on quality of services on e-commerce, the research examines the dimension related to the quality of services, and looks for what of these factors are winners of applications. © 2010 IFIP International Federation for Information Processing.

Gestão ambiental em cadeias de suprimentos: Perspectivas atuais e futuras de pesquisa

This article aims to identify the main definitions, practices and related avenues for future research on green supply chain management (GSCM). From a systematic literature review and analysis in major journals related to the topic and indexed in Scopus, was possible: a) identify key research goals of the articles analyzed, b) the research methodology adopted, c) the predominant industrials sectors studied, and d) the practices of GSCM considered relevant by researchers. Results are presented in each of these analytical perspectives. These results may be useful both for those interested in environmental management and in supply chain management, in view of the growing interest in GSCM.

Selecting green suppliers based on GSCM practices: Using fuzzy TOPSIS applied to a Brazilian electronics company

Due to an increased awareness and significant environmental pressures from various stakeholders, companies have begun to realize the significance of incorporating green practices into their daily activities. This paper proposes a framework using Fuzzy TOPSIS to select green suppliers for a Brazilian electronics company; our framework is built on the criteria of green supply chain management (GSCM) practices. An empirical analysis is made, and the data are collected from a set of 12 available suppliers. We use a fuzzy TOPSIS approach to rank the suppliers, and the results of the proposed framework are compared with the ranks obtained by both the geometric mean and the graded mean methods of fuzzy TOPSIS methodology. Then a Spearman rank correlation coefficient is used to find the statistical difference between the ranks obtained by the three methods. Finally, a sensitivity analysis has been performed to examine the influence of the preferences given by the decision makers for the chosen GSCM practices on the selection of green suppliers. Results indicate that the four dominant criteria are Commitment of senior management to GSCM; Product designs that reduce, reuse, recycle, or reclaim materials, components, or energy; Compliance with legal environmental requirements and auditing programs; and Product designs that avoid or reduce toxic or hazardous material use. © 2013 Elsevier B.V. All rights reserved.

Cadeia de reciclagem das baterias veiculares: estudo da gestão de um fluxo logístico reverso para os pequenos fabricantes

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Identificação e disseminação de práticas ambientais na cadeia de suprimento: estudo de casos em empresas manufatureiras do segmento de informática

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Proposta de abordagem metodológica para avaliação de desempenho na cadeia de valores aplicado em uma empresa de médio porte

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Análise de linguagens de modelagem de processos de um modelo de referência na cadeia de suprimentos

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Análise de prioridades competitivas e suas influências nas práticas de gestão da cadeia de suprimentos: um estudo de caso

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Gestão da cadeia de suprimentos e o mapeamento de processos críticos: um estudo de caso em uma Escola Técnica Estadual produtora de produtos de origem animal

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Esverdeando a manufatura: dos fundamentos conceituais ao estudo de múltiplos casos

The purpose of this paper is to analyze the integration of environmental issues in the context of manufacturing function/production (or operations), which is considered the organizational area that should lead corporate environmental management. We present a background on the greening of the manufacturing area, especially in terms of product development, process, quality management and logistics. Four case studies of Brazilian companies are presented as part of the study, and it is found that the maturity level of these companies' environmental management tends to follow the degree to which the environment has been inserted into subareas of production, especially in the process of product development. However, difficulties encountered in greening a company's logistics activities are also recognized in most cases. It is concluded that companies can overcome this challenge by adopting new concepts of green supply chain management. The notes highlight the observed distance between arguments in the international literature and the reality of Brazilian companies on the greening of manufacturing aspects.

Esverdeando a cadeia de suprimentos: algumas evidências de empresas localizadas no Brasil

The purpose of this article is to identify and analyze how Green Supply Chain Management (GSCM) practices have been adopted by high-tech companies located in Brazil in order to create guidelines to support similar companies to incorporate GSCM initiatives. This research was based on case studies carried out in some representative companies in this sector. The main results are: (a) the supply chain structure can affect both the adoption of GSCM practices and the way they are adopted, (b) the Brazilian environmental legislation and international policies are very important to boost the adoption of GSCM practices, and (c) based on the results obtained, for each one of the six GSCM practices, suggestions for a more appropriate adoption are offered to similar companies.

Proposta de criação de área de staging para uma fábrica de sabão em pó

Due to the competitive advantages derived from appropriate logistical operations, and the high costs associated with it, companies began to consider academic studies conducted in this area in order to optimize its processes and satisfy its customers. Logistics, an essential part of supply chain management, is also responsible for all internal movements within a manufacturing facility, ensuring that production lines are properly stocked. This category is called In-Plant Logistics and the target of this case study. It was observed that the following company, which belongs to soap powder manufacturer business, faces numerous stops of its production lines. For that reason, it was proposed to create a staging area, which will ensure greater visibility of the production plan, avoiding replannings, besides relieving the work of overloaded departments

Identificação e implementação de melhorias nas operações de transporte interno de matéria-prima de um aindústria de bens de consumo

The world is an environment in constant process of globalization, where physical boundaries are no longer limits. The competitiveness has also evolved, forcing companies to adopt efficient practices in order to increase productivity gains, reduce losses and improve quality. Nowadays, the supply chain management and its element, including the internal logistics, is regarded as a key element for gaining competitiveness. Thus, this study focused on identifying and implementing improvements in the internal raw materials transport operations of a consumer goods company, based on concepts and tools of the lean thinking. The results showed considerable gains in productivity with consequent cost reduction, proving the efficiency of the methodology lean even in support areas of an organization.