822 resultados para Customer relations - Management
Resumo:
Mode of access: Internet.
Resumo:
Supplement bound in at page 1.
Resumo:
Cover title.
Resumo:
Description based on: July 1984; title from caption.
Resumo:
"GAO-04-758."
Resumo:
"Printed for use of the House Committee on Education and Labor."
Resumo:
Mode of access: Internet.
Resumo:
Organ of the Industrial Relations Association of California
Resumo:
"USCSC/OLMR-78/05."
Resumo:
[Pt. 1]: hearing held July 27, 1979; pt. 2: hearings before the Committee on Energy and Natural Resources, Feb. 25 and 26, 1980.
Resumo:
Thesis (Ph.D.)--University of Washington, 2016-06
Resumo:
Ecophysiological research in Australia has focussed, at different times, on the fundamental similarities in function between all plant species, and on the peculiarity of Australian species with respect to their survival in stressful environments. Early work on plant water relations emphasised the differences between species, and indicated that diverse structural and functional attributes occurred in species from the same water-limited environment. Most recent research has emphasised processes that optimise rates of carbon dioxide exchange, but the understanding of functioning in plants with different morphological arrangements is incomplete. Variation in functions between individual plants and geographic populations in wild species has been examined to a lesser extent. The great variety within and between populations of wild plant species warrants further study for both understanding and more effective management of this biological resource.
Resumo:
Notwithstanding the increasingly fragmented organizational relationships within Colombo's urban governance system, the cooperative nature of stakeholder relationships lends a high level of coherence to the overall system. Since 1995, Colombo's solid waste management system has been characterized by the increased role of the private sector, community-based organizations and NGOs. Whilst the increasingly fragmented nature of this system exhibits some deeply ingrained problems, there are also a number of positives associated with the increased role of civil society actors and, in particular, the informal sector. Reforming regulatory frameworks so as to integrate some of the social norms that are integral to the lives of the majority of urban residents will contribute to regulatory frameworks being considerably more enforceable than is currently the case. Such reform requires that institutional and regulatory frameworks need to be flexible enough to adapt to the changing social, political and economic context. In the Colombo case, effective cooperation between public sector and civil society stakeholders illustrates that adaptive institutional arrangements grounded in pragmatism are feasible. The challenge that arises is to translate these institutional arrangements into adaptive regulatory frameworks - something that would require a significant mind shift on the part of planners and urban managers.
Resumo:
Recent research in the non-profit performing arts has shown that marketing efforts designed to increase revenue from ticket sales are not achieving the results required to sustain the performing arts. This paper applies operations management analytical techniques to the non-profit performing arts to increase understanding of operational issues and inform service management strategy. The paper takes a two-study idiographic approach. Implementing a modified version of service transaction analysis (STA), Study One describes a performing arts service from provider and customer perspectives, identifies service gaps and develops an elaborated service description incorporating both perspectives. In Study Two, building on the elaborated service description and extant research, in-depth interviews are conducted to gather thick descriptions of predictors of satisfaction, value and service quality as they relate to repurchase intention (RI). Technical, functional and critical factors required to improve organizational performance are identified. Implications for operational strategy, service design and service management theory for this context are discussed. (c) 2005 Published by Elsevier B.V.