Letter to W.D. Woodruff from Henry E. Ahern of United States Trust Company of New York

Letter to W.D. Woodruff from Henry E. Ahern of United States Trust Company of New York (1 page, printed) which was sent with a cheque for $2,106 in trust for his account. This is accompanied by an envelope addressed to the trust company, a balance sheet and a receipt, July 14, 1908.

Letter to W.D. Woodruff from Henry E. Ahern of United States Trust Company of New York

Letter to W.D. Woodruff from Henry E. Ahern of United States Trust Company of New York (1 page, printed) which was sent with a cheque for $560.63 in trust for his account. This is accompanied by an envelope addressed to Mr. Woodruff, a balance sheet and a receipt, Oct.10, 1908.

Letter to Mrs. Maria DeV. Haynes from Henry Ahern of the United States Trust Company of New York

Letter to Mrs. Maria DeV. Haynes from Henry Ahern of the United States Trust Company of New York (1 page, printed) stating that the funding of bonds has been paid, Jan. 4, 1909.

Letter to Mr. W. D. Woodruff from Henry Ahern of the United States Trust Company of New York

Letter to Mr. W. D. Woodruff from Henry Ahern of the United States Trust Company of New York (1 page, printed) stating that the funding of bonds has been paid. This is accompanied by an envelope addressed to Mr. Woodruff, a balance sheet and a receipt, Jan. 4, 1909.

Letter to Mr. W. D. Woodruff from Henry Ahern of the United States Trust Company of New York

Letter to Mr. W. D. Woodruff from Henry Ahern of the United States Trust Company of New York (1 page, printed) which was sent with a cheque for $2,925. This is accompanied by an envelope addressed to the trust company, a balance sheet and a receipt, Jan. 11, 1909.

Letter to Mr. W. D. Woodruff from Henry Ahern of the United States Trust Company of New York

Letter to Mr. W. D. Woodruff from Henry Ahern of the United States Trust Company of New York (1 page, printed) which was sent with a cheque for $410.41. This is accompanied by an envelope addressed to the trust company, a balance sheet and a receipt, Jan. 21, 1909.

Receipt sent to Mr. Welland D. Woodruff from the United States Trust Company of New York

Receipt sent to Mr. Welland D. Woodruff from the United States Trust Company of New York, [this receipt is not accompanied by a letter, but belongs in this file with the other trust company items], Apr. 5, 1909.

Letter to Mr. W. D. Woodruff from Henry Ahern of the United States Trust Company of New York

Letter to Mr. W. D. Woodruff from Henry Ahern of the United States Trust Company of New York (1 page, printed) which was sent with a cheque for $2223. This is accompanied by an envelope addressed to Mr. Woodruff, a balance sheet, Jul. 9, 1909.

Letter to Mr. W.D. Woodruff from Henry Ahern of the United States Trust Company of New York

Letter to Mr. W.D. Woodruff from Henry Ahern of the United States Trust Company of New York (1 page, printed) which was sent with a cheque for $433.38. This is accompanied by an envelope addressed to Mr. Woodruff, a balance sheet and 2 receipts, Apr. 6, 1910.

Letter to Mr. W.D. Woodruff from Henry Ahern of the United States Trust Company of New York

Letter to Mr. W.D. Woodruff from Henry Ahern of the United States Trust Company of New York (1 page, printed) which was sent with a cheque for $1,886.23. This is accompanied by an envelope addressed to Mr. Woodruff, an envelope addressed to the trust company, 3 pages of balance sheets and 4 receipts, July 11, 1910.

Letter to Mr. W.D. Woodruff from Henry Ahern of the United States Trust Company of New York

Letter to Mr. W.D. Woodruff from Henry Ahern of the United States Trust Company of New York (1 page, printed) which was sent with a cheque for $3,160.90. This is accompanied by an envelope addressed to Mr. Woodruff, and 3 pages of balance sheets, Jan. 6, 1911.

Letter to Mr. W.D. Woodruff from Henry Ahern of the United States Trust Company of New York

Letter to Mr. W.D. Woodruff from Henry Ahern of the United States Trust Company of New York (1 page, printed) which was sent with a cheque for $3,160.90. This is accompanied by an envelope addressed to Mr. Woodruff, and 3 pages of balance sheets, Jan. 8, 1912.

Letter to Mr. W.D. Woodruff from Henry Ahern of the United States Trust Company of New York

Letter to Mr. W.D. Woodruff from Henry Ahern of the United States Trust Company of New York (1 page, printed) which was sent with a cheque for $511.88. This is accompanied by an envelope addressed to Mr. Woodruff, and 2 pages of balance sheets, Apr. 5, 1912.

Letter to Mr. W.D. Woodruff from Henry Ahern of the United States Trust Company of New York

Letter to Mr. W.D. Woodruff from Henry Ahern of the United States Trust Company of New York (1 page, printed) which was sent with a cheque for $511.88. This is accompanied by an envelope addressed to Mr. Woodruff, and 2 pages of balance sheets, Apr. 7, 1914.

“This wasn’t supposed to happen” : making sense of emotions in the face of expectation breach

Des recherches antérieures sur les émotions en contexte organisationnel, notamment autour des notions de travail émotionnel, de contrat psychologique et d'équité, ont souvent soulevé la question de la rationalité et du caractère approprié ou non des manifestations émotionnelles, ainsi que sur les mécanismes utilisés pour contrôler et modérer celles-ci. Cependant, peu de recherche empirique a été effectuée sur la façon dont les employés eux-mêmes font sens de leurs émotions au travail et le processus par lequel ils parviennent à rendre celle-ci compréhensibles et légitimes, à la fois pour eux-mêmes et pour autrui. Au cours des dernières années, un courant de recherche émergent tend toutefois à mettre de côté la perspective normative / rationaliste pour soulever ce type de questions. Ainsi, au lieu d'être considérées comme des expériences strictement subjectives, privées, voire inaccessibles, les émotions y sont envisagées à travers les discours et les mises en récits dont elles font l’objet. Les émotions apparaissent ainsi non seulement exprimées dans le langage et la communication, mais construites et négociées à travers eux. La recherche présente développe empiriquement cette perspective émergente, notamment en faisant appel aux théories du sensemaking et de la narration, à travers l’analyse détaillée des récits de quatre employés chargés du soutien à la vente pour un revendeur de produits informatiques. En demandant à mes sujets de parler de leurs expériences émotionnelles et en analysant leurs réponses selon une méthodologie d’analyse narrative, cette recherche explore ainsi la façon dont les employés parviennent à construire le sens et la légitimité de leurs expériences émotionnelles. Les résultats suggèrent entre autres que ces processus de construction de sens sont très étroitement liés aux enjeux d’identité et de rôle.