Use of performance information by local politicians: a field study in the Portuguese context.

This paper seeks to investigate the use of performance information by politicians and whether the institutional reforms on performance management (PM) have been operationalized by local politicians. Differences on the policy field and the organizational context have been analyzed. Our goal is contribute to knowledge on PM in the political sphere and understand the different responses of politicians to government change initiatives (mainly coercive pressures). Our findings show that local politicians support the notion that greater attention should be devoted to the use of performance information on the evaluation process. Nevertheless they are very skeptic in relation to effective execution of government reforms. There is an internal culture where agencies are embedded, strongly influenced by the high degree of politicisation among senior managers, that lead politicians to be more concerned about personal opinions and informal performance information rather than to use more sophisticated information (output and outcome measures). The institutional approach helps us to identify political responses to institutional pressures and understand the reasons for a reduced use in the Portuguese context.

Performance management framework: the fit between PM framework adopted in Portuguese local government and the Otley’s framework

Purpose/objectives: This paper seeks to investigate whether performance management (PM) framework adopted in Portuguese local government (PLG) fit the Otley’s PM framework (1999). In particularly, the research questions are (1) whether PM framework adopted in PLG (SIADAP) fit the Otley´s framework, and (2) how local politicians (aldermen) see the operation of performance management systems (PMS) in PLG (focusing on the goal-setting process and incentive and reward structures). Theoretical positioning/contributions: With this paper we intend to contribute to literature on how the Otley’s PM framework can guide empirical research about the operation of PMS. In particular, the paper contributes to understand the fit between PMS implemented in PLG and the Otley´s PM framework. The analysis of this fit can be a good contribution to understand if PMS are used in PLG as a management tool or as a strategic response to external pressures (based on interviews conducted to aldermen). We believe that the Otley’s PM framework, as well as the extended PM framework presented by Ferreira and Otley (2009), can provide a useful research tool to understand the operation of PMS in PLG. Research method: The first research question is the central issue in this paper and is analyzed based on the main reforms introduced by Portuguese government on PM of public organizations (like municipalities). On the other hand, interviews conducted on three larger Portuguese municipalities (Oporto, Braga, and Matosinhos) show how aldermen see the operation of PMS in PLG, highlighting the goals setting process with targets associated and the existing of incentive and reward structures linked with performance. Findings: Generally we find that formal and regulated PM frameworks in PLG fit the main issues of the Otley’s PM framework. However, regarding the aldermen perceptions about PMS in practice we find a gap between theory and practice, especially regarding difficulties associated with the lack of a culture of goals and targets setting and the lack of incentive and reward structures linked with performance.

The use of quantitative performance information by local elected politicians in top managers’ performance evaluation: case studies

This paper studies the use of results oriented performance information (outputs and outcomes) by local elected politicians (aldermen) in top managers’ performance evaluation. The main goal is to understand the top managers’ performance evaluation process conducted by Portuguese aldermen and to identify the dominant evaluation style. In line with Bogt (2001), an exploratory field research was developed in three large municipalities: Porto, Braga and Matosinhos. We intend to answer the following research questions: to what extent are local politicians (aldermen) 1 using results information (about outputs and outcomes) to evaluate top managers’ performance? Do aldermen give any importance to quantitative output information and report them on current planning and control documents? Will the output performance information be used on performance evaluation in a different way concerning policy field (task orientation)? Based on the Hopwood evaluation styles (adapted from the private to the public sector by Bogt, 2001), we have found that the performance evaluation process of top managers is more featured by the ‘operations-conscious styles’ (or ‘implicit style’). Portuguese aldermen recognize the importance to quantify outputs and outcomes, but these days they focus on the information about activities and the realized operations when they evaluate performance. We haven´t found significant differences between different tasks (some exceptions for culture and environment areas). However, the municipality of Matosinhos paid more attention on quantitative performance information. This finding is reinforced by the quality of quantitative data on outputs reported on its management report. Generally speaking, aldermen are aware that more attention should be paid to quantitative information about results and performance, taking into account recent reforms introduced in Portuguese municipalities (PLG) on this field, but the ‘implicit’ style is dominant.

Cultural mega-events and the enhancement of a city's image: differences between engaged participants and attendees

A city’s image can serve as the basis upon which to develop a strong sense of community. This, in turn, fosters trust and cooperation which may attract tourists and investment, and drive regional economic growth. One strategy to enhance a city’s image is to host cultural mega-events. This study focuses on Guimarães, one of the European Capitals of Culture of 2012, and adopts a marketing communication perspective to explore issues of city image. The objective of the study reported was to understand whether images of Guimarães improved after it hosted the cultural mega-event. To attain this goal, we compare the perceptions of residents who participated in the event (engaged participants) and attendees. Several significant findings are reported and their implications for event managers and public policy administrators are presented, along with the limitations of the study.

Sample surveys via electronic mail: a comprehensive perspective

Although postal questionnaires, personal interviewing, and telephone interviewing are the main methods of survey-based research, there is an increasing use of e-mail as a data collection medium. However, little, if any, published Western research in general and that of Turkish in particular have investigated e-mail survey technique from pure survey research perspective. Attempting to develop a framework to assess e-mail as a data collection mean, the purpose of this study is to explore e-mail-based questionnaire technique from complementary angles. To this goal, sample representativeness, data quality, response rates, and advantages and disadvantages of e-mail surveying are discussed.

How middle managers contribute to strategy formation process: connection of strategy processes and strategy practices

The role of middle management is essential when managing integrative and emergent strategy formation processes. We stand out the importance of its role connecting micro and macro organizational level offering a very important contribution when examining the strategy-as-practice perspective and integrative strategy formation process. The main goal of this research is to analyse the relationship between the integrative strategy formation process and the roles of middle management under the strategy-as-practice perspective. To check it out we adopted a qualitative methodology droving a case analysis in a Spanish University. Data was collected by means of personal interviews with members of different levels of the Institution, documents analysis and direct observation. In advance of some results we find out that the University develops an integrative strategy formation process and confers to middle management an important role extended all over the organization.

DISPOSITION EFFECT AMONG BRAZILIAN EQUITY FUND MANAGERS

The disposition effect predicts that investors tend to sell winning stocks too soon and ride losing stocks too long. Despite the wide range of research evidence about this issue, the reasons that lead investors to act this way are still subject to much controversy between rational and behavioral explanations. In this article, the main goal was to test two competing behavioral motivations to justify the disposition effect: prospect theory and mean reversion bias. To achieve it, an analysis of monthly transactions for a sample of 51 Brazilian equity funds from 2002 to 2008 was conducted and regression models with qualitative dependent variables were estimated in order to set the probability of a manager to realize a capital gain or loss as a function of the stock return. The results brought evidence that prospect theory seems to guide the decision-making process of the managers, but the hypothesis that the disposition effect is due to mean reversion bias could not be confirmed.

INTERNATIONALIZATION OF BRAZILIAN FRANCHISE CHAINS: A COMPARATIVE STUDY

The primary goal of this paper is to comprehend the fundamental organizational differences between Brazilian franchise chains that only operate in the home market and Brazilian franchise chains that operate internationally. The sample chosen for this study comprehends 96 Brazilian franchises operating in the home market and 67 franchises with international operations; logistic regression was used to analyze data obtained from these sources. Our findings suggest that the development of a brand in international operations can be strategic for certain Brazilian franchise chains; this seems to be, however, a scarce resource for many franchises and it could be developed through international operations. With regard to the fees charged, the outcomes demonstrate that Brazilian franchises with international operations tend to charge lower fees from its franchisees to install new units. Regarding the monitoring and control of franchises, there is evidence that the monitoring capability is one of the determining factors in the development of Brazilian franchises international operations.

Edward Said Um Intelectual Crítico e Cosmopolita

Edward Said, palestiniano cidadão do mundo, historiador crítico da literatura e da cultura preocupa-se em analisar e desmistificar as representações ideológicas que afirmam a superioridade de uma cultura sobre as outras. Em Orientalismo , publicado originalmente em 1978, demonstra como o colonialismo europeu constrói uma representação do mundo oriental, especialmente do mundo árabe e muçulmano, em que os representados surgem como seres incapazes de autonomia, racionalidade e autogoverno. Como contraponto a esta concepção, desenvolve-se, no período da emancipação e das independências coloniais, uma nova visão em que os povos colonizados de mero objecto de representação se transformam em sujeitos da sua própria história. Em Cultura e Imperialismo , publicado em 1993, Said analisa como os intelectuais e os criadores dos povos dominados elaboram uma nova representação de si próprios e do Outro no âmbito do processo de luta e emancipação colonial. Mas apenas a livre interacção e interdependência das culturas poderá constituir uma síntese superadora do imperialismo e do nacionalismo anticolonial. Dimensão libertadora que se tornará a verdadeira missão e vocação do intelectual sem fronteiras de que Said foi um dos maiores expoentes contemporâneos.

A atmosfera fílmica como consciência

The concept of "cinematic atmosphere" is complex because its analysis raises the problem of the cinematographic formal construction as inductive medium of the film atmosphere. Moreover, the proper notion of "atmosphere" reveals other concepts more or less controlled by the cinematic elements that will have all the same goal: the recognition of these concepts through the manifestation of the atmosphere.

Minha filha aprende a falar: percurso de aquisição da linguagem de uma criança brasileira nos tempos actuais

RESUMO: A linguagem é o traço distintivo do ser humano. É por meio dela que nos comunicamos, formamos todos os nossos conceitos, temos uma estória e cultura. A capacidade humana para adquirir um sistema de regras tão complexo como é a linguagem verbal, em um espaço de tempo relativamente curto, tem despertado o interesse de estudiosos ao longo do tempo. Conforme a literatura consultada, a linguagem, de caráter inato, é adquirida em um meio de falantes, seguindo etapas universais de desenvolvimento. Interrogamo-nos então se, nos tempos atuais, marcados pela globalização, esse processo mantem-se igual ou pode sofrer modificações. Esta dissertação resulta de um estudo feito durante os anos 2007/2009, com uma criança brasileira, e teve como objetivo principal descrever o percurso de aquisição da linguagem nos tempos atuais, utilizando a metodologia do estudo de caso. Os dados coletados foram analisados sob os cinco componentes da linguagem: Fonologia, Morfologia, Sintaxe, Semântica e Pragmática, e comparados ao referencial teórico, no intuito de identificar semelhanças e/ou diferenças entre ambos. ABSTRACT: The language is the human‟s differential trace. It is whereby that we communicate, we form all our concepts, we have a story and culture. The human capacity to acquire a rules system such complex as the verbal language, in a relatively short time space, has been awaking the interest of studious along time. According to the consulted literature, the languae, of innate character, is acquired in a way of speakers, following universal stages of development. So, we asked us if, in the current times, marked by globalization, this process keep equal or can suffer modifications. This dissertation results from a study reayized during years 2007/2008, with a Brazilian child, and it had as main goal to describe the language acquisition route in the current times, using the case study as methodology. The collected data were analyzed under the five language components: Phonology, Morphology, Syntax, Semantic and Pragmatic, and compared to theory, intending identifying similarities and/or differences between both.

Aprendendo a viver com regras : a validação das teses piagetianas da gênese da moral nos contextos atuais

RESUMO: Esta dissertação teve como objetivo central replicar o estudo realizado por Piaget sobre aquisição do conceito de regras em crianças, a fim de procurarmos saber se passados 78 anos da obra “O Juízo Moral na Criança”, os dados que o mesmo encontrou sobre a aquisição do princípio da moral se mantêm em nossa atualidade. Para atingir esse objetivo realizamos uma breve revisão bibliográfica, abrangendo alguns autores, teóricos e pesquisadores que enfatizaram estudos sobre o princípio da ética e a fundamentação da moral, entre os quais constam: Platão, Aristóteles, Nietzsche, Kant, Durkheim. Baseamo-nos igualmente em alguns autores mais recentes como Vázquez, Lourenço, Cortina e Martinez, Biaggio, dentre outros. Ao analisarmos a origem psicológica do desenvolvimento moral da criança, buscamos suporte na teoria de Kolhberg e principalmente de Jean Piaget, autor principal para esta pesquisa. A pesquisa guiou-se por uma dimensão descritiva e qualitativa, centrada na observação direta e indireta, baseada no modelo clínico introduzido por Piaget. Os resultados da pesquisa demonstraram que os dados obtidos por Piaget há 78 anos, são compatíveis com os dias de hoje, pois as crianças apresentaram dados equivalentes em média com as idades estipuladas para a aquisição da moral heterônoma e da moral autônoma. Constatámos que a aquisição do princípio da reversibilidade leva as crianças a adquirirem capacidades cognitivas para uma moral autônoma. A concepção de regras transmitidas pelas crianças, emergiram em uma concepção de respeito a uma norma pré estabelecida, e que, gradualmente se transforma em consciência da importância das mesmas para o princípio da boa convivência. ABSTRACT: This dissertation aimed to replicate the study worked out by Piaget on acquisition of concept rules in children, in order to know if, 78 years passed from "The Moral Judgment in Child", data about acquisition of morality principle remain current. To achieve this goal we conducted a brief bibliographic review, covering some authors, theorists and researchers who emphasized studies on ethics principle and moral fundamentation, such as: Plato, Aristotle, Nietzsche, Kant, Durkheim. We were also based on some latest authors as Vázquez, Lourenço, Cortina and Martinez, Biaggio, and others. Considering the psychological origin of moral development of children, we sought support in Kolhberg´s theory and, especially, Jean Piaget, the main author for this search. The research was led by a descriptive and qualitative dimension, focused on direct and indirect observation, based on clinical model introduced by Piaget. The survey results showed that data obtained by Piaget 78 years ago are still compatible with the present day, because children have, on average, equivalent data through all ages stipulated for the acquisition of heteronomic and autonomous moral. We found that the acquisition of the reversibility principle leads children to acquire cognitive skills for an autonomous moral. The conception of rules provided by children, emerged to a conception of respect to a pre-established standard, that gradually becomes aware of its importance to the principle of coexistence.

Indicadores avançados para o investimento directo estrangeiro: aplicação ao caso português

RESUMO:O investimento directo estrangeiro tem sido um dos factores com maior importância, no crescimento económico dos países em desenvolvimento, por contribuir para financiar o défice da balança corrente com o exterior, em particular a balança comercial. Num âmbito mais microeconómico é um forte gerador de emprego, proporciona avanços tecnológicos importantes, permitindo a partilha de conhecimentos das tecnologias, o conhecimento de novas formas de gestão e novas formas de marketing. Este trabalho tem como objectivo principal, identificar potenciais variáveis como indicadores avançados para o investimento directo estrangeiro, de modo a antecipar possíveis tendências para a sua evolução. Para alcançar este propósito recorreu-se aos Modelos Autoregressivos Vectoriais (VAR) e à causalidade de Granger com base em dados mensais para o período de Janeiro de 1996 a Setembro de 2010. Foram consideradas variáveis essenvialmente macroeconómicas, tanto do lado da economia receptora como dos países investidores, de modo a reflectirem a actividade económica ao longo do período de estudo. ABSTRACT: The foreign direct investment, has been one of the main factors in the economical development for the countries that are in a process of developing, because it allows the generation of new investments and generate money from the return of the investment, as well as it creates new opportunities for the employment. It allows important technologic advances with the share of the technology Knowledge as well new ways to learn marketing management and enterprise management. This work/research, aims to identify potential variables as advanced indicators for the foreign direct investment, in order to anticipate possible trends of their evolution. To achieve this goal, Vector Autoregressive Models (VAR) and Granger causality based on based on monthly data for the period January between 1996 and September of 2010, were used. Essentially macroeconomic variables were considered, on both the host economy and the countries investors in order to reflect the economic activity throughout the study period.

O director de turma: perfil e múltiplas valências em análise

RESUMO: ―Director de Turma – Perfil e Múltiplas Valências em Análise‖ é um trabalho de investigação que visa abordar a Direcção de Turma, no âmbito da supervisão intermédia da Escola. Nesta investigação, o principal objectivo é estudar quais as concepções que os Alunos e os Directores de Turma possuem, relativamente ao perfil e às funções de um Director de Turma, bem como analisar as competências que os Directores de Escola privilegiam num docente para exercer o cargo de Director de Turma. A metodologia a aplicar é do tipo descritivo. Os sujeitos são constituídos por 198 alunos do 9º ano de escolaridade do Ensino Básico, pertencentes a seis escolas do Distrito de Setúbal, perfazendo nove turmas, respectivos Directores de Turma e três Directores de Escolas Públicas. Para ter acesso às opiniões dos alunos, Directores de Turma e Directores de Escola recorremos à elaboração de questionários e a uma escala de atitudes, bem como a entrevistas semi – estruturadas. Neste enquadramento, pretende-se saber se, apesar de existir um suporte legislativo que concede ao Director de Turma responsabilidades específicas no domínio da coordenação, existe inconsistência entre esta atribuição de poderes e a respectiva operacionalização, bem como conhecer o perfil desejado de um Director de Turma. ABSTRACT: ―Homeroom teacher – its profile, organization and the extent of its work‖ is a research paper on the inestimable value of the role of the Portuguese homeroom teacher, as the supervising link between the students and the school´s principal. This study aims to unveil how homeroom teachers are regarded by the students, as well as analyze what skills school principals expect from them and also their own take on this subject. The methodology chosen was the descriptive kind. The subjects for this research were 198 students from the 9th grade (Junior – High) from six schools, all from the Setubal district, a total of nine classes, their corresponding homeroom teachers plus three state school principals. Students have answered questionnaires and their scores ranking them on a scale of attitudes. Semi-structured interviews also took place. Even though there is legislation that mentions in detail which are the administrative responsibilities, and profile of the homeroom teacher, the goal would be to understand if the powers that are granted match the challenges the homeroom teacher faces every day in the educational field.

Psicopatia e traços da personalidade em estudantes universitários

RESUMO: No presente estudo é investigada a existência de relações entre a psicopatia e os traços de personalidade em estudantes universitários. Este estudo tem como objectivo o estabelecimento de correlações entre os traços psicopáticos e as dimensões da personalidade decorrentes do Modelo dos Cinco Factores em estudantes universitários. A amostra é constituída por 400 estudantes universitários, provenientes de várias universidades da zona de Lisboa, de vários cursos universitários e de ambos os sexos, de forma aleatória. As idades dos sujeitos constituintes da amostra estão compreendidas entre os 17 e os 46 anos de idade (M = 24,26 e DP = 4,435). Por forma a atingir o objectivo proposto para este estudo, recorreu-se à aplicação de um questionário sócio-demográfico e de três medidas de avaliação, nomeadamente: a Escala PDS (Paulhus Deception Scale) de Delroy L. Paulhus, Ph.D. (1998), a Escala LSRP (Levenson Self-Report Psychopathy Scale) de Levenson, Kiehl e Fitzpatrick (1995) e o Inventário NEO-PI-R (Inventário de Personalidade NEO Revisto) de Costa e McCrae (1992), sendo que existe a aferição desta medida de avaliação para a população portuguesa dos autores Lima e Simões (1997). De acordo com os resultados obtidos, podemos constatar que existem associações significativas entre as dimensões da Personalidade e as dimensões da Psicopatia. Verificou-se que os indivíduos que possuem índices elevados de Neuroticismo e baixos indíces de Extroversão e Abertura à Experiência possuem uma maior propensão para apresentarem características psicopáticas. Por outro lado, também se constatou que os indivíduos que possuem baixos índices de Amabilidade e Conscienciosidade apresentam também uma maior probabilidade de possuírem características psicopáticas. ABSTRACT: In the present study, it is investigated the existence of relationships between psychopathy and personality traits in university students. The goal of this study is the establishment of correlations between psychopathic traits and the personality dimensions, recurring from the five factor model in university students. The sample is composed by 400 university students, from various universities in the Lisbon area, from different courses and from both genders, randomly picked. The ages of the subjects in the sample are in between 17 and 46 years old (M = 24,26 and SD = 4,435). By means of reaching the goal proposed for this study, there were applied a socio-demographic questionnaire and three evaluation measures, namely the PDS Scale (Paulhus Deception Scale) from Delroy L. Paulhus, Ph.D. (1998), the LSRP Scale (Levenson Self-Report Psychopathy Scale) from Levenson, Kiehl e Fitzpatrick (1995) and the NEO-PI-R Inventory (Revised NEO Personality Inventory) from de Costa e McCrae (1992), as there is an admeasurement from this measure for the portuguese population from authors Lima e Simões (1997). Considering the obtained results, we can state that there exist significant associations between the Personality dimensions and the Psychopathy dimensions. It was verified that the individuals that possess high indexes of Neuroticism and low indexes of Extroversion and Openness, have a higher propensity to present psychopathic characteristics. On the other hand, it was also found that the individuals that possess low indexes of Lovability and Consciousness also present a higher probability of having psychopathic characteristics.