Innnovation and new business models for the regional development: travel and transportation

Regional development could present different strategies: •Relocation of industry clusters •Foreign Direct Investment attraction •Innovation based on new business models The Regional Government of Madrid (3rd largest GDP in the EU) selected strategic industries to compete & innovate: •Travel & Transportation •Aerospace •Nanotech. & •Biotech. •ICTs. •Energy

Modelo explicativo de la relación entre productividad y valores organizacionales, en la PYME del sector metalúrgico y minero de Venezuela

Como consecuencia de los procesos de globalización el mundo empresarial está sometido a constantes cambios que han originado la necesidad en las empresas de evaluar su funcionamiento, con el objeto de adecuar su gestión a las mejores prácticas gerenciales y operativas, en función de adaptarse a las exigencias presentes en los escenarios en que están inmersas. La presente investigación tiene como propósito desarrollar un modelo explicativo de la relación entre la productividad y los valores organizacionales, teniendo como premisa los distintos planteamientos o teorías que destacan la importancia que tienen los valores organizacionales para que las empresas logren sus metas. Específicamente se tomó como referencia la clasificación de los valores organizacionales, que contempla el modelo de gestión de Dirección por Valores (DPV), de García y Dolan (2001). Las PYMES, al considerar el efecto que tienen los valores organizacionales en la productividad, pueden apoyar su gestión a través del compromiso de las personas para lograr los resultados de productividad que quieren o necesitan alcanzar. El abordaje del estudio se ha basado en la investigación explicativa, a través de la cual se exponen las razones de ocurrencia de un fenómeno o se muestran los mecanismos por los que se relacionan dos o más variables, lo que permitió conjugar definiciones y supuestos de las relaciones encontradas entre los valores organizacionales identificados de acuerdo a la opinión de los entrevistados y que resultaron ser significativos con los resultados de productividad que presentan las empresas que fueron objeto de esta investigación La población estuvo conformada por 40 empresas activas del sector metalúrgico y minero de Ciudad Guayana, Estado Bolívar, Venezuela, pertenecientes a la Asociación de Industriales Metalúrgicos y de Minería de la región Guayana (AIMM) y al directorio de la Cámara de Industriales y Mineros de Guayana. La muestra estudiada corresponde a 25 empresas que representan el 62% de la población. El proceso que se siguió para generar el modelo explicativo contempla tres etapas. La primera consiste en la fase descriptiva donde se recogió la información referente a la productividad de las empresas y a la determinación de los valores organizacionales identificados a través del análisis cualitativo de las entrevistas que se realizaron a los informantes de las empresas de la muestra. Para ello se utilizó el software Atlas ti 6.0. La segunda etapa, denominada comparativa, consistió en determinar la relación entre la productividad y los valores organizacionales, a través de las tablas de contingencias, de acuerdo con el grado de significancia que mostró el estadístico Chi- cuadrado. La tercera y última etapa del proceso es la fase explicativa que consistió en estimar la magnitud de la relación entre las variables productividad y valores organizacionales utilizando el coeficiente de contingencia de Pearson, y en establecer las asociaciones de acuerdo a las proximidades observadas que resultaron del análisis de correspondencias múltiples. Entre los hallazgos del estudio desarrollado se encontró que la productividad de las empresas puede fijarse en tres categorías: alta, media y baja y entre los factores que afectan a la productividad destacan, en el contexto externo: el gobierno, los clientes y los proveedores y en el contexto interno: la mano de obra, los materiales y los suministros. Según la opinión de los gerentes entrevistados, los valores organizacionales que caracterizan a las empresas del sector estudiado se agrupan en veintisiete categorías, que se clasifican en los siguientes componentes: entorno mercado, clientes, proveedores y otras empresas aliadas, medio ambiente, forma de tratar la Dirección al resto de empleados, forma de trabajar cotidiana y gestión de los recursos económicos. Los valores organizacionales que resultaron ser significativos fueron la innovación, la honestidad y el orden y limpieza. La magnitud de la relación encontrada del valor innovación fue moderadamente fuerte. Se infiere que las empresas, al tener una Productividad baja, deciden innovar en el desarrollo de nuevos productos. El valor honestidad arrojó una relación moderadamente fuerte, determinando que las empresas de Productividad alta basan sus relaciones con los proveedores en la honestidad. Finalmente, el valor orden y limpieza muestra una relación moderadamente débil, lo que hace suponer que las empresas de Productividad media tienen alguna preferencia por mantener el orden y limpieza en las áreas de trabajo. El modelo explicativo de la relación entre productividad y valores organizacionales, en las PYMES del sector metalúrgico y minero de Ciudad Guayana, quedó conformado por los siguientes componentes: mercado, clientes, proveedores y otras empresas aliadas, y medio ambiente. No se encontraron relaciones en los componentes forma de tratar la Dirección al resto de empleados, forma de trabajar cotidiana y gestión de los recursos económicos. ABSTRACT As a result of globalization processes, the business world is subject to constant change. This has resulted in the need for companies to evaluate their performance in order to adjust their processes to the best managerial and operational practices, with the goal to adapt to the demands present in the scenarios in which they are embedded. This research aimed to develop an explanatory model of the relationship between productivity and organizational values. In addition, it was based on the different approaches or theories that relate the importance for enterprises of the organizational values to achieve their goals. Specifically, reference was made to the classification of organizational values, which includes the model of Management by Values (DPV) following García and Dolan (1997). The SMEs, considering the effect of organizational values on productivity, can support their management through the commitment of their people to achieve productivity results that they want or need to accomplish. The study approach was based on explanatory research, which presents the reasons for occurrence of a phenomenon and the mechanisms through which two or more variables are related. This allowed to combine definitions and assumptions about the relationship found between organizational values and the productivity results of the companies that took part in this research. Organizational values were identified in the opinion of the managers interviewed, and were found to be significant with the productivity results. The population consisted of 40 active enterprises of the metallurgical and mining industry of Ciudad Guayana, Estado Bolivar, Venezuela. These enterprises were members of the Association of Metallurgical and Mining Industry of the Guayana Region (AIMM, by its acronym in Spanish) and the Directory of the Chamber of Industrial and Mining of Guayana. The sample of the study is comprised of 25 enterprises, which represent 62% of the total population. The process which has been followed to generate the explanatory model involves three stages. The first stage is the descriptive phase where the information about enterprises productivity and the determination of organizational values is gathered. These organizational values were identified by a qualitative analysis of the interviews conducted with managers of each enterprise. This analysis was performed using the Atlas ti 6.0 software. The second stage, denominated comparative, consisted in determining the relationship between productivity and organizational values through contingency tables, and according to the degree of significance showed by the Chi-Square, statistic. The third, and final stage of the process, is the explanatory phase. This consisted in estimating the magnitude of the relationship between productivity and organizational values variables using the Pearson's contingency coefficient. In addition, this stage comprises the establishment of the associations according to the observed proximities that resulted from the multiple correspondence analysis. Among the findings of this study, it was found that the productivity of enterprises can be set in three categories: high, medium and low. Additionally, it was found that in the external context the factors that stand out affecting productivity are: government policy, customers and suppliers, while in the domestic context they are: labor, materials and supplies. According to the opinion of the managers interviewed the organizational values that characterize the companies that were studied are grouped into twenty seven categories. These categories are classified into the following components: market environment, customers, suppliers and other allied companies, the environment, how Management deals with of the employees, way to work every day, and management of economic resources. Organizational values that were found to be significant were innovation, honesty and order and cleanliness. The magnitude of the relation of the innovation value was found to be moderately strong. It is inferred that companies that have low productivity decide to innovate in the development of new products. The honesty value showed a moderately strong relation, determining that high productivity enterprises base their relationships with suppliers on honesty. Lastly, the order and cleanliness value showed a moderately weak relation, which suggests that average productivity enterprises have a preference to maintain order and cleanliness in the work areas. The explanatory model of the relationship between productivity and organizational values, in the SMEs of the metallurgical and mining sector of Ciudad Guayana, was composed of the following components: market, customers, suppliers and other allied companies, and the environment. No relationships were found in the following components: how Management deals with employees, way to work every day, and management of economic resources.

How small and medium enterprises can begin their implementation of ITIL?

Sequencing of Information Technology Infrastructure Library (ITIL) processes related to their order of implementation is one of the pending issues in the ITIL handbooks. Other frameworks and process models related to service management (e.g., COBIT, COSO and CMMI-SVC) are quite well described in the literature and their handbooks. However, the identifi cation of the fi rst process to be implemented has not been deeply analysed in the previous frameworks and models, and it is also a complex question to answer for organizations, especially Small and Medium Enterprises (SMEs). Moreover, SMEs are the organizations that have the largest presence in the world economy; offi cial data of General Business Directory, show that their range of presence in different countries around the world is between 93% and 99%, and the average of employment contribution is around 60%. Consequently, the improvement of information technology service management is of vital importance to accomplish in this type of enterprises. This research has focused on two surveys that aim at helping SMEs to select the ITIL process by which starting the implementation of ITIL. In the fi rst survey, data were gathered through a questionnaire to SMEs registered in the region of Madrid. The second survey obtained data from experts and enterprises in countries as Spain, Ecuador, Chile, Luxembourg, Colombia, Norway, El Salvador, and Venezuela. Finally, the results of both surveys show that the tendency for starting an ITIL implementation in SMEs points to one of the processes included in the Service Operation.

Innovation in public services: the case of Spanish local government

The present paper aims to determine the level of implementation of innovations in Spanish local government as well as to identify which types of innovations are most common. The paper also considers the link between innovative behavior and organizational size. However, since innovations cannot occur as isolated phenomena but rather as a part of corporate strategy, the study compares the innovative behavior of the local governments analyzed with their typologies or strategic profiles. In order to achieve the aforementioned aims, the paper uses a survey of the Human Resource Managers of Town Halls in the largest Spanish municipalities. The results of this survey show that the most frequent innovations in the local governments analyzed are collaborative; the largest town halls show more propensities to innovate and they focus on external relationships which are collaborative and on the basis on Information and Communication Technologies. The study reconfirms that town halls with a prospective profile are the most innovative.

Petitions to European government authorities related to ice importing,

Three letters and one petition lobbying the English and French governments for exclusive rights to import ice to the West Indies, Jamaica, and Guadeloupe.

Paving the Way for Micro-, Small- and Medium-Sized Enterprises in the Southern Mediterranean. CEPS Policy Brief No. 314, 14 January 2014

The upheavals of the Arab Spring in the southern Mediterranean led to domestic and international demands on the governments in the region to implement reforms aimed at enhancing business and investment conditions especially for micro, small- and medium-sized enterprises (MSMEs), which carry out an overwhelming majority of the region’s economic activity. A comprehensive survey among some 600 high-growth potential MSMEs in Algeria, Egypt, Morocco and Tunisia identified and ranked the key obstacles impeding their high-growth potential. This Policy Brief summarises the main results and policy recommendations that can be drawn from this survey, which has been analysed in depth by Ayadi & De Groen (2014).

Micro-, Small- and Medium-Sized Enterprises with High-Growth Potential in the Southern Mediterranean: Identifying Obstacles and Policy Responses. CEPS Paperbacks. January 2014

The Arab Spring, which took root in Tunisia and Egypt in the beginning of 2011 and gradually spread to other countries in the southern Mediterranean, highlighted the importance of private-sector development, job creation, improved governance and a fairer distribution of economic opportunities. The developments led to domestic and international calls for the region’s governments to implement the needed reforms to enhance business and investment conditions, modernise their economies and support the development of enterprises. Central to these demands are calls to enhance the growth prospects of micro-, small- and medium-sized enterprises (MSMEs), which represent an overwhelming majority of the region’s economic activity.

Big business in Belarus - its genesis, conditions and prospects. OSW Commentary No. 113, 2013-09-09

Over the past ten to twenty years, Belarus has seen a steep rise in the number of local dollar millionaires. This has somewhat undermined the myth of an egalitarian model of society promoted through the Belarusian state propaganda. There is a small group of businessmen among the top earners who, in exchange for their political loyalty and their consent to share profits with those in power, have enjoyed a number of privileges that allow them to safely conduct business in an environment typically hostile to private enterprise. The favourable conditions under which they are operating have enabled them not only to accumulate substantial capital, but also to invest it abroad. However, since such businesses are seen as providing a financial safety net for the regime, in 2011 and 2012 some of their directors received an EU travel ban, while their companies were subjected to economic sanctions by Brussels. At the same time, fearing that Belarus’s big business could become powerful enough to influence the country’s political scene (as has been the case in Russia and Ukraine), Alexander Lukashenka has actively prevented such players from becoming too independent. Consequently, Belarus has so far not developed its own elite class of oligarchs who would be able to actively influence government policy. The current informal agreement between the government in Minsk and big business has proved stable and is unlikely to change in the near future. Nonetheless, a reordering of state power giving Belarus’s big business significant political influence would be possible should Mr Lukashenka lose power in the next presidential election.

The oligarchic democracy: The influence of business groups on Ukrainian politics. OSW Study 42/2012

The Ukrainian oligarchic system, which developed into its ultimate shape during Leonid Kuchma’s second presidency, turned out to be very durable. The nature of close relations between the government and the oligarchs has not undergone any major changes either as a consequence of the Orange Revolution or following Victor Yanukovych’s victory in the presidential election of 2010. Although reshuffles have taken place inside the political and business elites, nothing seems to be able to change this system, at least in the medium term. This text is aimed at presenting the network of connections existing between big business and politics in Ukraine and at pointing to the key oligarchic groups and the political forces they support. A definite majority of papers concerning contemporary Ukrainian politics as a rule disregard or deal with this subject very superficially, while it is impossible to understand modern Ukraine without understanding a number of dependencies existing between the political and business elites there.

Efficient taxation of multi-national enterprises in the European Union. Bruges European Economic Policy (BEEP) Briefing 5/2003

Current arrangements for multi-national company taxation in EU are plagued by severe conceptual and administrative problems, leading to high compliance costs, considerable uncertainty and ample room for abuse. Integration is amplifying these difficulties. There are two possible approaches in designing an efficient trans-border corporate tax system for the European Union. The first is to consolidate the EU-wide operations of MNEs, using an agreed common base as the reference variable, and then to apportion this total tax base using some presumptive indicators of activity in each tax jurisdiction – hence, implicitly, of the likely benefits stemming from each location. The apportionment formula should respect requisites of neutrality between productive factors and forms of corporate financing. A radically different approach is also available that offers considerable advantages in terms of efficiency, simplicity and decentralisation, including full administrative autonomy of national tax authorities. It entails abandoning corporate income as the relevant tax base and taxing at a moderate rate some agreed measure of business activity such as company value added, sales or employment. These are the variables usually considered in formula apportionment, but they would apply directly without having first to go through the complications of EU-wide consolidation based on a common-base definition. Reference to a broad base, with no exemptions or deductions, would allow to set low statutory rates.

Mixed Public-Private Enterprises in Europe: Economic Theory and an Empirical Analysis of Italian Water Utilities. Bruges European Economic Research (BEER) Papers 4/July 2006

Mixed enterprises, which are entities jointly owned by the public and private sector, are spreading all over Europe in local utilities. Well aware that in the vast majority of cases the preference of local authorities towards such governance structure is determined by practical reasons rather than by the ambition to implement new regulatory designs (an alternative to the typical “external” regulation), our purpose is to confer some scientific value to this phenomenon which has not been sufficiently investigated in the economic literature. This paper aims at proposing an economic analysis of mixed enterprises, especially of the specific configuration in which the public partner acts as controller and the private one (or “industrial” partner) as service provider. We suggest that the public service concession to mixed enterprises could embody, under certain conditions, a noteworthy substitute to the traditional public provision and the concession to totally private enterprises, as it can push regulated operators to outperform and limit the risk of private opportunism. The starting point of the entire analysis is that ownership allows the (public) owner to gather more information about the actual management of the firm, according to property rights theory. Following this stream of research, we conclude that under certain conditions mixed enterprises could significantly reduce asymmetric information between regulators and regulated firms by implementing a sort of “internal” regulation. With more information, in effect, the public authority (as owner/controller of the regulated firm, but also as member of the regulatory agency) can stimulate the private operator to be more efficient and can monitor it more effectively with respect to the fulfilment of contractual obligations (i.e., public service obligations, quality standards, etc.). Moreover, concerning the latter function, the board of directors of the mixed enterprise can be the suitable place where public and private representatives (respectively, welfare and profit maximisers) can meet to solve all disputes arising from incomplete contracts, without recourse to third parties. Finally, taking into account that a disproportionate public intervention in the “private” administration (or an ineffective protection of the general interest) would imply too many drawbacks, we draw some policy implications that make an equitable debate on the board of the firm feasible. Some empirical evidence is taken from the Italian water sector.

British business and the Euro. ACES Cases No. 2008.2

During the Maastricht Treaty negotiations, the United Kingdom obtained an opt-out option on Economic and Monetary Union (EMU). When Tony Blair came to power, he promised there would be a referendum on the euro if the government decided it was in the national interest to join. Many believed Tony Blair intended to call and try to win a referendum on the euro. Therefore, in the late 1990s, the debate over the euro raged in Britain, filling the pages of the tabloids and the minds of many Britons. In this paper based on empirical research conducted in London in 2005-06, I investigate whether the business sector had a clear preference on the issue of British membership in the EMU and tried to influence the government‟s decision. I use Jeffry Frieden's model of interest group preferences regarding exchange-rate policies to develop hypotheses regarding the position of the business sector on the euro. Research findings reveal that the business sector was divided on the issue of euro membership exactly as Frieden's model predicts. However, the intensity of business preferences decreased overtime. By the end of Tony Blair's second term, the business sector had become neutral on the issue of the euro.

The Atlantic Alliance - Unfinished Business. 90th Congress 1st Session, Senate, 1967

A Study submitted by the Subcommittee on National Security and International Operations (Pursuant to S. Res. 54, 90th Cong.) to the Committee on Government Operations - United States Senate.

The debt, the stock market and the state-owned enterprises. The sources of chaos on the Chinese financial markets. OSW Commentary NUMBER 201/16.03.2016

The government’s extensive programme for stimulating the economy has enabled China to maintain high economic growth after the global financial crisis in 2008. However, this success has come at the price of a number of negative economic phenomena and the consequences they have had are the major challenge for the government today. The vast programme of investments in infrastructure, construction and fixed assets, which has been the main source of economic growth over the past few years, has caused a rapid increase in China’s debt from 158% of GDP in 2007 to 282% in 2014. Along with the local governments in charge of implementing the programme, the Chinese sector of state-owned enterprises (SOEs) has been heavily burdened by the stimulation policy. The sector’s profitability has fallen, its indebtedness has increased and management problems have been revealed.

Business under supervision – pathologies serving the system of power in Russia. OSW COMMENTARY NUMBER 212 | 31.05.2016

The relations between Russia’s authorities and business circles are subordinated not so much to rational economic calculations as to the interests of political elites. The key interest in this case is maintaining the current model of government. The formal and informal supervision of business by law enforcement agencies is an important element of Russia’s economic reality. Despite the rhetoric of high-ranking officials, intended to suggest that the state is taking care of businesspeople’s interests, it is evident that there is no will to devise a systemic solution to the most urgent problems, including the state institutions’ disrespect for the rights of ownership.