O PERFIL DO PROFISSIONAL DE HOTELARIA: UM ESTUDO A PARTIR DAS DIRETRIZES CURRICULARES NACIONAIS DO ENSINO SUPERIOR EM HOTELARIA

Com oferta crescente e concorrência acirrada, o setor hoteleiro vive em constante preocupação com o desenvolvimento de estratégias que o torne mais competitivo. Desponta nessa área uma profissão em total ascensão. Trata se da profissão de hotelaria. Faz-se necessário superar o enfoque tradicional enraizado na educação profissional com olhar exclusivo ao treinamento e capacitação técnica de ostos de trabalho. Aprender a fazer não é mais suficiente. A ação profissional deverá embasar-se em sólidos conhecimentos científicos e tecnológicos que ofereçam ao profissional um grau maior e crescente de autonomia intelectual. As novas formas de gestão do trabalho presentes nas empresas e organizações modernas têm substituído trabalhadores de escasso grau de autonomia por trabalhadores com autonomia, decisão e capacidade para trabalhar em equipe, gerar tecnologia, prevenir disfunções, corrigir problemas e monitorar seus próprios desempenhos. Isso posto, a partir das diretrizes curriculares nacionais que norteiam a formação profissional do ensino superior em hotelaria, surgiu o principal questionamento dessa pesquisa. Qual é o perfil do profissional de hotelaria? Com essa questão norteadora desenhou-se o objetivo principal desse estudo que foi analisar o perfil do profissional de hotelaria a partir das diretrizes curriculares nacionais do ensino superior em hotelaria. Para atender a proposta deste trabalho, foi desenvolvida uma pesquisa exploratória e descritiva por meio de levantamento de dados primários e secundários. O procedimento deu-se por pesquisa documental e de campo. A amostra constituiu-se de cinco docentes da área que fossem egressos de um curso superior em hotelaria e que atuam ou tenham experiência no setor. Os resultados apontaram para uma consolidação das diretrizes curriculares nacionais enquanto enquadre e referência necessária estando adequada e próxima da exigência na formação do profissional em hotelaria. No entanto, percebe-se uma evocação para além de uma anamnese desse profissional. Percebe-se uma necessidade de compreender quem é esse ser humano que vai zelar e se dedicar a cuidar de outros seres humanos.

The politics of the new Germany

The Politics of the New Germany takes a new approach to understanding politics in the post-unification Federal Republic. Assuming only elementary knowledge, it focuses on debates and issues in order to help students understand both the workings of Germany's key institutions and some of the key policy challenges facing German politicians. Written in a straightforward style by four experts, each of the chapters draws on a rich variety of real-world examples. Packed with boxed summaries of key points, a guide to further reading and a range of seminar questions for discussion at the end of each chapter, this book highlights both the challenges and opportunities facing policy-makers in such areas as foreign affairs, economic policy, immigration, identity politics and institutional reforms. The book also takes a bird's-eye view of the big debates that define German politics over time, regardless of which party happens to be in power. It pinpoints three key themes that have characterised German politics over the last sixty years; reconciliation, consensus and transformation. Table of Contents: Introduction 1. Germany and the Burden of History 2. Germany’s Post-War Development, 1945-1989 3. Towards German Unity? 4. A Blockaded System of Government? 5. The Party System and Electoral Behaviour: The Path to Stable Instability? 6. Economic Management: The End of the German Model? 7. Citizenship and Demographics: A Country of Immigration? 8. The Reform of the Welfare State? 9. Germany and the European Union: A European Germany or a German Europe? 10. Foreign and Security Policy: A New Role for the Twenty-First Century? 11. Conclusion

Evaluation of research in efficiency and productivity:a survey and analysis of the first 30 years of scholarly literature in DEA

Since the original Data Envelopment Analysis (DEA) study by Charnes et al. [Measuring the efficiency of decision-making units. European Journal of Operational Research 1978;2(6):429–44], there has been rapid and continuous growth in the field. As a result, a considerable amount of published research has appeared, with a significant portion focused on DEA applications of efficiency and productivity in both public and private sector activities. While several bibliographic collections have been reported, a comprehensive listing and analysis of DEA research covering its first 30 years of history is not available. This paper thus presents an extensive, if not nearly complete, listing of DEA research covering theoretical developments as well as “real-world” applications from inception to the year 2007. A listing of the most utilized/relevant journals, a keyword analysis, and selected statistics are presented.

Intellectual alienation in a fragmented society and universe, as illustrated in the work of Wolfgang Koeppen (1906- )

This text is concerned with the intellectual and social alienation experienced by a twentieth century German writer (1906 - ).·the alienation begins in the context of German society, but this context is later globalised. The thesis first discusses the social and· intellectual origins and the salient features of this alienated stance, before proceeding to a detailed analysis of its recurring symptoms and later intensification in each of the author's main works, chronologically surveyed, supported by reference to minor writings. From the novels of the thirties' showing the burgher-artist conflict, and its symbolic dichotomies, the renunciation of traditional German values, and the ambiguous confrontation with new disruptive socio-political forces, we move to the post-war trilogy (1951-54), with its roots in the German social and political experience of the thirties' onwards. The latter, however, is merely a background for the presentation of a much more comprehensive view of the human condition:- a pessimistic vision of the repetitiveness and incorrigibility of this condition, the possibility of the apocalypse, the bankruptcy and ineffectiveness of European religion and culture, the 'absurd' meaninglessness of history, the intellectual artist's position and role(s) in mass-culture and an abstract, technologised mass-society, the central theme of fragmentation - of the structure of reality, society and personality, the artist's relation to this fragmentation, intensified in the twentieth,century. Style and language are consonant with this world-picture. Many of these features recur in the travel-books (1958-61); diachronic as well as synchronic approaches characterise the presentation of various modes of contemporary society in America, Russia, France and other European countries. Important features of intellectual alienation are:- the changelessness of historical motifs (e.g. tyranny, aggression), the conventions of burgher society, both old and new forms, the qualitative depreciation and standardisation of living, industrialisation and technology in complex, vulnerable and concemtrated urban societies, ambiguities of fragmented pluralism. Reference is made .to other travel-writers.

A sociological analysis of four police consultative committees in Birmingham

Consultation between the police and the community was a recommendation of Lord Scarman in his report into the Brixton riots in 1981. By 1982 the West Midlands Police Authority had established local consultative committees on each police sub-division. This thesis is a study of four Police Consultative Committees in Birmingham, using qualitative methods of attendance at committee meetings and interviews with committee members. The research was carried out between 1990 and 1992 - ten years after formal consultation was established, and aimed to examine the relationship between the micro social processes of the committees and key sociological theoretical concepts. The analysis of the four committees contextualises them within the social and political parameters of urban policing in the late 1980s. Each committee is taken as a case study to highlight the following aspects of consultation:- relations between the police and black communities; membership, representation and accountability; responding to community conflict; crime prevention agencies and networks of social control. The findings are then generalised to the sociological theoretical concepts of hegemony, legitimation, community conflict and social control. The central proposition of this thesis is that, whilst these committees are not fulfilling the role Lord Scarman envisaged for them (of involving local community representatives in policing strategies and policies), they do have important policing and political roles. It is argued that they offer a platform from which senior police officers can engage local people into supporting policing objectives without actually involving them in determining those objectives. Furthermore, such committees have political symbolism in that they enable the government to be seen to be responding to the issues of accountability and relations between the police and black communities following the urban disorders, without actually devolving any statutory powers to the community.