991 resultados para universal services


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Eguíluz, Federico; Merino, Raquel; Olsen, Vickie; Pajares, Eterio; Santamaría, José Miguel (eds.)

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Providing you with peace of mind and due diligence on around 40 pages of contractual terms and conditions on an ongoing basis for Google Apps for Education. JL

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Giving you peace of mind with amendments and due diligence on around 100 pages of contractual documents for Microsoft Office 365.JL

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[EN]The present research work, based on some of the components of the Common Assessment Framework, sets to analyse the influence held by leadership in specific factors that constitute the organisational climate, and also the impact that these factors have on the quality of municipal public services. For the purposes of this study, we propose Likert’s exploitative autocratic and participative leadership styles to explain the genesis, structure and workflow. As far as the organisational climate is concerned, the variables used are motivation, satisfaction, empowerment, conflict and stress. The main conclusions that arose was that a participative leader confers higher relevance to the quality of service, through motivation, satisfaction, empowerment and human resources positive results, than an exploitative autocratic leader. Performed contributions are based on the empiric research hereby presented, and new research guidelines are proposed. The research methodology used was qualitative, based on the case study.

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Shared services for RDM presentation circulated at the Repository Fringe 2015.

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Case study on how City of Liverpool College is taking radical steps to transform their digital environment, their services and business processes to bridge the digital skills gap between college leavers and the expectations of employers.