Egenskaper att beakta vid val av rapportverktyg inom Business Intelligence : En jämförelse av tre rapportverktyg

Denna rapport behandlar vilka egenskaper som är viktiga att ta hänsyn till vid val av rapportverktyg inom området Business Intelligence. Begreppet BI är relativt omfattande och syftar till färdigheter, teknologier, applikationer och metoder av systematisk och vetenskaplig art som en organisation använder för att bättre förstå sin verksamhet, sin omgivning och omvärld. Rapportverktyg utgör således en mindre del i en större kedja av processer för att stödja beslutstagande.Landstinget Dalarna har anlitat Sogeti, som har varit vår uppdragsgivare för detta examensarbete, för att implementera BI i sin verksamhet och vår studie har sitt ursprung i att Landstinget Dalarna idag har ett stort behov av olika typer av rapporter i många olika delar av organisationen. Rapportbehovet har visat sig vara omfattande och för att lätta på arbetsbördan för de systemutvecklare som skapar rapporter har funderingar framkommit att det skulle kunna vara en bra lösning att låta användarna inom Landstinget Dalarna själva skapa en del av sina egna rapporter. Målet med arbetet är att ge de systemutvecklare som arbetar i projektet riktlinjer kring vilka egenskaper olika rapportverktyg innehar för att de enklare skall kunna avgöra vilket som är lämpligast att använda. De verktyg som i denna studie jämförs med varandra är Report Builder 3.0, PowerPivot samt Dashboard Designer 2010, samtliga från Microsoft.För att göra denna jämförelse mellan olika rapportverktyg krävs bra underlag för att kunna förstå vilka egenskaper som är relevanta att fokusera på samt om några egenskaper väger tyngre än andra.Efter att ha utfört intervjuer med systemutvecklare som arbetar med BI har vi kunnat skapa oss en tydligare bild av detta område. Egenskaperna har sammanställts för att användas i vår jämförelse mellan de olika rapportverktygen. Att dessa egenskaper är av vikt bekräftas till viss del av den teori som finns på området. De egenskaper som främst visar sig vara viktiga i valet är vilken befintlig plattform som används, verktygets möjlighet att skapa interaktiva rapporter samt vilken typ av användare verktyget riktar sig till. Även andra egenskaper visar sig vara viktiga att ta hänsyn till, men då främst beroende på vilka krav som ställs. Resultatet av den praktiska jämförelsen mellan de olika rapportverktygen visar att verktygen till viss del överlappar varandra i funktionalitet samtidigt som de är anpassade för olika typer av användare och plattformar. De utgör allihop delar i Microsofts BI-pussel som på olika sätt skall bidra till att alltid kunna täcka upp de krav som kan finnas beroende på behov och förutsättningar. Samtidigt visar det sig att jämförda rapportverktyg besitter vissa generella egenskaper som gör att verktygen i stora drag klarar, om än på olika sätt, att skapa snarlika rapporter.

Emotional intelligence and teaching situations : development of a new measure

This article reports on the development of a new measure entitled: Reactions to Teaching Situations to indicate levels of emotional intelligence among beginning teachers. This article discusses the concept of emotional intelligence and defends the development of such a measure specifically related to the situations in the teaching environment, an environment where emotional intelligence is considered to influence a teachers' thoughts and actions. The measure was found to have acceptable reliability and a range of individual differences was reported. Gender differences were found where female teachers reported greater likelihood of demonstrating emotional intelligence compared to male teachers. There was partial support for the four branch model of emotional intelligence. The discussion includes some projections for these findings and for the use of this measure with more experienced teachers.

Emotional intelligence and teaching : further validation evidence

Further evidence is presented to demonstrate the validity of a new measure of emotional intelligence: Reactions to Teaching Situations (RTS). Using criterion-related groups of high and low scorers on the RTS, it is shown that high scorers give more responses coded as emotional intelligence in their answers to sentence completion tasks relating to ten situations found in teaching. The questions of convergent and discriminant validity is tackled by examination of correlations of emotional intelligence scores and scores on the Multiple Intelligences Checklist for Adults (MICA) and information processing preferences as measured by the Myers-Briggs Type Indicator (MBTI). The results confirm that emotional intelligence (as assessed by the RTS) bears significant relationships to both intrapersonal and interpersonal intelligences and also to linguistic intelligence, but emotional intelligence shows no significant relationships with the MBTI preferences.

Emotional intelligence, attachment styles and couple relationship satisfaction

This study examined links between emotional intelligence (EI), attachment styles and gender as part of a larger study into the relationship between EI and relationship satisfaction. Two hundred and forty-six participants (age range 18-79, M=36.41, SD=13.78) were recruited via media advertisements. They completed measures of EI and attachment style in addition to providing demographic information. A significant main effect was found for attachment style across all aspects of EI. For gender, a significant main effect was found only for the empathy aspect of EI. Further, significant effects were found for the interaction of gender and attachment on both the mood and empathy factors of EI. These differences are discussed in the context of attachment style theory.

Can experiential learning improve emotional intelligence and can that, in turn, improve the work performance of middle managers?

A group of middle managers in the Australian arm of a large Global company participated in a program of experiential leadership training over a period of one year. One aim of the program was increased interpersonal skills and awareness. Change was measured using a mixed quantitative and qualitative longitudinal design. Pre and post-training measures of emotional intelligence were obtained using the EIQ (Dulewicz & Higgs, 2000) and compared with content analysis of journals kept by participants during the program. The dependent variable was measured by pre and post training measures of work performance. Findings are discussed in terms of their implications for management development as well as for further research.

Emotional intelligence and teacher self efficacy : the contribution of teacher status and length of experience

Practicing teachers and principals in selected Government schools in Victoria provided data on their levels of emotional intelligence and teacher efficacy beliefs. The data supported the theoretical expectation of a linkage between emotional intelligence and teacher self efficacy. Regression analyses showed that neither gender nor age moderated this relationship. However length of teaching experience and current status add significant direct effects on predicting teacher self efficacy but did not moderate the relationship between emotional intelligence and teacher self efficacy. These findings are significant as this now demonstrates a relationship between levels of emotional intelligence in teachers, their self efficacy beliefs and teacher effectiveness.

Dealing constructively with negatively evaluated emotional situations: the key to understanding the different reactions of teachers with high and low levels of emotional intelligence

Recent work on the distinctive features of emotions appraised as either negative or positive has links to the investigation of differences in levels of emotional intelligence. In a study with experienced teachers as participants, it was found that emotional reactions to positive or negative situations was moderated by level of emotional intelligence. The reactions to positively charged emotional situations involving students and peers were similar for teachers with high and low levels of emotional intelligence, although the low level group showed somewhat lower likelihood of making an “emotionally intelligent” response compared to the high level group. A much sharper contrast in response likelihood was found for negatively charged emotional situations involving students and peers. Teachers with high levels of emotional intelligence responded quite differently to those with low levels of emotional intelligence. The results indicate the prospect of clarifying a neglected area of exploration of differences in the likely behaviour of teachers differing in levels of emotional intelligence.

Visions of the virtual : the role of computers and artificial intelligence in a selection of Australian young adult fiction

Advances in computer technology over the last twenty years have resulted in a number of different visions of what it means to be real, and of what it means to be human. This paper will explore how computers and artificial intelligence are used as major themes in four Australian novels written for young adults: Gillian Rubinstein’s Space Demons trilogy — comprising Space Demons, Skymaze and Shinkei — and Michael Pryor’s The Mask of Caliban. In so doing, the paper will look at how these texts explore the relationship between increasingly developed technology and visions of a better world. By comparing a series of oppositions that occur in all four books, this paper will look at how the theme of technology is used to privilege particular values and to advocate particular beliefs.

Client identification and money laundering control : perspectives on the Financial Intelligence Centre Act 38 of 2001

The Financial Intelligence Centre Act 38 of 2001 (FICA) compels certain persons and institutions (defined as "accountable institutions'') to identify and verify the identity of a new client before any transaction may be concluded or any business relationship is established.1 Accountable institutions are listed in schedule ¹ to FICA and include banks, brokers, financial advisers, insurance companies, attorneys and estate agents. This duty to identify new clients came into effect on 30 June 2003. However, FICA also requires a similar procedure to be followed in respect of all current clients. Current clients are those with whom an accountable institution had business relationships on 30 June 2003.² After 30 June 2004 an institution may not conclude a transaction in the course of its business relationship with an unidentified current client, until it has established and verified that client's identity as prescribed. An institution that concludes any transaction in contravention of this prohibition, commits an offence and is liable to a fine not exceeding R10 million or to imprisonment of up to 15 years.³

The majority of accountable institutions and their clients failed to meet the June 2004 current client identification deadline.4 This failure posed serious economic and legal risks. With a few days to spare, the minister of finance granted a partial and temporary exemption in respect of these requirements. This article explores the statutory scheme for identification and re-identification of clients and some of the practical problems that were encountered. The June 2004 exemptions from these requirements are also considered and proposals for law reform are made.

The discussion of the FICA identification scheme necessitates the following brief overview of the international and South African money laundering control framework.

1 s 21(1) of FICA.
2 s 21(2) of FICA. See also s 82(2)(b).
3 s 46(2) of FICA read with s 68(1) of FICA.