Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employment

This paper presents a usability evaluation of the MTE (Ministry of Labor e Employment) website in order to measure the effectiveness, efficiency and user satisfaction regarding the website. The participants were 12 users (07 users were female and 05 male). The results indicate that although the education level of all participants and computing experience, many of them have had difficulty in finding information and do not recommend the site. © 2013 Springer-Verlag Berlin Heidelberg.

Análise, aplicação e otimização de metodologias para a elaboração de websites: o design ergonômico na busca da usabilidade e melhor interação humano-computador

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

O uso de dois websites de compras on-line por usuários acima de 50 anos (older users): estudo de caso

Pós-graduação em Design - FAAC

Sustentabilidade ambiental das universidades: avaliação de seis universidades sediadas no Estado de São Paulo à partir da análise das informações em seus websites

Pós-graduação em Engenharia de Produção - FEB

Disseminação da informação nos Websites das instituições do patrimônio público: um enfoque nos arquivos permanentes

Pós-graduação em Ciência da Informação - FFC

A presença de Camões na revista Colóquio Letras (Seções Ensaios/Artigos e Notas e Comentários) e em websites em Língua Portuguesa

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Investigação e implementação de ferramentas computacionais para otimização de websites com ênfase na descrição de conteúdo

Pós-graduação em Ciência da Computação - IBILCE

Online Shopping Websites: An Evaluation of User Experience and Interface Ergonomic Criteria from the Perspective of Older Users

This paper presents a user experience evaluation of two online shopping websites from the perspective of older users (those aged 50 and older). Two online shopping websites were evaluated using methodological procedures established in prior research [1]. The methodology consists of four steps: (1) heuristic interface evaluation using an ergonomic criteria checklist, (2) online identification and experience questionnaire, (3) evaluation of user experience and interface interaction, and (4) satisfaction questionnaire. Results of the study revealed the analyzed websites are not suitable for older users, who find it difficult to interact with these interfaces.

Academic Library Websites in Bangalore City, India: An Evaluative Study

This study evaluates the content and quality of academic library websites. An evaluation checklist is used as a tool for evaluation of academic library websites. The checklist is divided into five main parts followed by Rating Table. The quantitative pointing system (ten point scale) and five point rating scales are used to evaluate and rank the websites. The study reveals that very few (16 percent) websites provide information about the date of last updating. Similarly very few (20 percent) websites provide links to other web reference sites and a moderate number (40 percent) have feedback forms for comments. On the other side, a good number of websites (76 percent) are efficient in loading images, icons, and graphics, and a large number (80 percent) have incorporated a web OPAC. The study is limited to the evaluation of websites of five academic libraries located in Bangalore, India.

A multimedia system to produce and deliver video fragments on demand on parliamentary websites

[EN]Parliamentary websites have become one of the most important windows for citizens and media to follow the activities of their legislatures and to hold parliaments to account. Therefore, most parliamentary institutions aim to provide new multimedia solutions capable of displaying video fragments on demand on plenary activities. This paper presents a multimedia system for parliamentary institutions to produce video fragments on demand through a website with linked information and public feedback that helps to explain the content shown in these fragments. A prototype implementation has been developed for the Canary Islands Parliament (Spain) and shows how traditional parliamentary streaming systems can be enhanced by the use of semantics and computer vision for video analytics...

Web-Usability aus linguistischer und formaler Sicht : am Beispiel von universitären Websites

Ein Tag ohne Internet ist für viele kaum vorstellbar. Das Spektrum der Internetnutzer ist breiter geworden und damit sind die Ansprüche an die Websites massiv angestiegen. Die Entscheidung auf einer Website zu bleiben oder auf einer anderen zu suchen fällt innerhalb von wenigen Sekunden. Diese Entscheidung ist sowohl vom Website-Design als auch von dem dargestellten Inhalt abhängig. Die Auswertung, wie schnell der Benutzer Online-Informationen finden und wie einfach er sie verstehen kann, ist die Aufgabe von Web-Usability-Testing. Für das Finden und Verstehen von Informationen sind die computertechnischen zusammen mit den linguistischen Aspekten zuständig. In der Usability-Forschung liegt jedoch der Fokus bislang weitgehend auf der Bewertung der computer¬linguistischen und ästhetischen Aspekte der Websites. In den Hintergrund gedrängt wurden dabei die linguistischen Aspekte. Im Vergleich sind diese weniger systematisch erforscht und in Usability-Richtlinien kaum zu finden. Stattdessen stößt man überwiegend auf allgemeine Empfehlungen. Motiviert davon hat die vorliegende Arbeit das Ziel, Die Web-Usability systematisch sowohl aus linguistischer als auch aus formaler Sicht zu erforschen. Auf linguistischer Ebene wurde in Anlehnung an die Zeichentheorie von Morris die Web-Usability analysiert und der Begriff Linguistische Web-Usability eingeführt. Auf Basis dieser Analyse sowie einer literaturstudie ‘literature review’ mehrerer Usability-Richtlinien wurde ein Kriterienkatalog entwickelt. Bei der Umsetzung dieses Kriterienkatalogs im Rahmen einer Usability-Studie wurde die Website der Universität Johannes Gutenberg-Universität Mainz (JGU) im Usability-Labor unter Anwendung der Methode Eye-Tracking zusammen mit der Think-Aloud-Methode und der Retrospective-Think-Aloud-Methode getestet. Die empirischen Ergebnisse zeigen, dass die linguistischen Usability-Probleme genau wie die formalen die Benutzer hindern, die gesuchten Informationen zu finden, oder zumindest ihre Suche verlangsamen. Dementsprechend sollten die linguistischen Perspektiven in die Usability-Richtlinien miteinbezogen werden.

Localization, web communication and seo for museum websites: The case of the Pinacoteca di Brera

La presente tesi di laurea si concentra sulla localizzazione in inglese di varie sezioni del nuovo sito web della Pinacoteca di Brera. Il progetto di localizzazione è stato contestualizzato da un lato all’interno della letteratura sulla comunicazione museale, e dall’altro sulla comunicazione web, per poter avanzare proposte di miglioramento alla luce di ricerche nel campo della SEO (Search Engine Optimization). Lo studio della comunicazione museale si è arricchito grazie all’esperienza di documentazione presso la University of Leicester (UK). La tesi mira a porre le basi per la produzione di contenuti museali adatti ad una lettura sul web, in modo da offrire non solo una traduzione ben fatta dal punto di vista linguistico e culturale, ma anche facilmente fruibile per un utente online e reperibile attraverso motori di ricerca. L’elaborato intende fornire ai musei italiani alcuni spunti di riflessione circa possibili miglioramenti delle proprie piattaforme online grazie alla localizzazione e ad un’analisi approfondita dei contenuti web secondo principi di usabilità e visibilità. Il capitolo 1 introduce la letteratura sugli studi museali, prestando particolare attenzione alla comunicazione. Il capitolo 2 fornisce una panoramica generale sul web: vengono suggerite buone pratiche di web writing, analizzate le strategie di SEO per migliorare la visibilità dei siti e delineato le principali caratteristiche del processo di localizzazione. Il capitolo 3 riunisce i due universi finora esplorati individualmente, ovvero i musei e il web, concentrandosi sulla comunicazione online dei musei e concludendo con uno schema di valutazione dei siti dei musei. Il capitolo 4 applica le strategie precedentemente discusse al caso specifico della Pinacoteca di Brera, concentrandosi sulla valutazione del sito, sulla localizzazione di alcune sezioni e sulla proposta di strategie SEO. Infine, il capitolo 5 tira le fila dell’intero lavoro mettendo in evidenza i principali risultati ottenuti.

Institutional Identity and Anticipatory Socialization: a Qualitative Analysis of Multi-Campus University Websites

A document analysis of institutional websites was conducted to infer the extent to which affiliated campuses are integrated with one another within multi-campus university systems. The factors that contribute to either a common or differentiated sense of institutional identity, as expressed in the campuses’ individual web presences, were a primary focus of the investigation. This study then sought to determine the effect that institutional identity has on the anticipatory socialization of students who relocate from branch campuses to their parent institutions. Once an analysis of the findings had been conducted, recommendations for further research in this area were made.