976 resultados para empirical methods


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Smoke spikes occurring during transient engine operation have detrimental health effects and increase fuel consumption by requiring more frequent regeneration of the diesel particulate filter. This paper proposes a decision tree approach to real-time detection of smoke spikes for control and on-board diagnostics purposes. A contemporary, electronically controlled heavy-duty diesel engine was used to investigate the deficiencies of smoke control based on the fuel-to-oxygen-ratio limit. With the aid of transient and steady state data analysis and empirical as well as dimensional modeling, it was shown that the fuel-to-oxygen ratio was not estimated correctly during the turbocharger lag period. This inaccuracy was attributed to the large manifold pressure ratios and low exhaust gas recirculation flows recorded during the turbocharger lag period, which meant that engine control module correlations for the exhaust gas recirculation flow and the volumetric efficiency had to be extrapolated. The engine control module correlations were based on steady state data and it was shown that, unless the turbocharger efficiency is artificially reduced, the large manifold pressure ratios observed during the turbocharger lag period cannot be achieved at steady state. Additionally, the cylinder-to-cylinder variation during this period were shown to be sufficiently significant to make the average fuel-to-oxygen ratio a poor predictor of the transient smoke emissions. The steady state data also showed higher smoke emissions with higher exhaust gas recirculation fractions at constant fuel-to-oxygen-ratio levels. This suggests that, even if the fuel-to-oxygen ratios were to be estimated accurately for each cylinder, they would still be ineffective as smoke limiters. A decision tree trained on snap throttle data and pruned with engineering knowledge was able to use the inaccurate engine control module estimates of the fuel-to-oxygen ratio together with information on the engine control module estimate of the exhaust gas recirculation fraction, the engine speed, and the manifold pressure ratio to predict 94% of all spikes occurring over the Federal Test Procedure cycle. The advantages of this non-parametric approach over other commonly used parametric empirical methods such as regression were described. An application of accurate smoke spike detection in which the injection pressure is increased at points with a high opacity to reduce the cumulative particulate matter emissions substantially with a minimum increase in the cumulative nitrogrn oxide emissions was illustrated with dimensional and empirical modeling.

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There has been a continuous evolutionary process in asphalt pavement design. In the beginning it was crude and based on past experience. Through research, empirical methods were developed based on materials response to specific loading at the AASHO Road Test. Today, pavement design has progressed to a mechanistic-empirical method. This methodology takes into account the mechanical properties of the individual layers and uses empirical relationships to relate them to performance. The mechanical tests that are used as part of this methodology include dynamic modulus and flow number, which have been shown to correlate with field pavement performance. This thesis was based on a portion of a research project being conducted at Michigan Technological University (MTU) for the Wisconsin Department of Transportation (WisDOT). The global scope of this project dealt with the development of a library of values as they pertain to the mechanical properties of the asphalt pavement mixtures paved in Wisconsin. Additionally, a comparison with the current associated pavement design to that of the new AASHTO Design Guide was conducted. This thesis describes the development of the current pavement design methodology as well as the associated tests as part of a literature review. This report also details the materials that were sampled from field operations around the state of Wisconsin and their testing preparation and procedures. Testing was conducted on available round robin and three Wisconsin mixtures and the main results of the research were: The test history of the Superpave SPT (fatigue and permanent deformation dynamic modulus) does not affect the mean response for both dynamic modulus and flow number, but does increase the variability in the test results of the flow number. The method of specimen preparation, compacting to test geometry versus sawing/coring to test geometry, does not statistically appear to affect the intermediate and high temperature dynamic modulus and flow number test results. The 2002 AASHTO Design Guide simulations support the findings of the statistical analyses that the method of specimen preparation did not impact the performance of the HMA as a structural layer as predicted by the Design Guide software. The methodologies for determining the temperature-viscosity relationship as stipulated by Witczak are sensitive to the viscosity test temperatures employed. The increase in asphalt binder content by 0.3% was found to actually increase the dynamic modulus at the intermediate and high test temperature as well as flow number. This result was based the testing that was conducted and was contradictory to previous research and the hypothesis that was put forth for this thesis. This result should be used with caution and requires further review. Based on the limited results presented herein, the asphalt binder grade appears to have a greater impact on performance in the Superpave SPT than aggregate angularity. Dynamic modulus and flow number was shown to increase with traffic level (requiring an increase in aggregate angularity) and with a decrease in air voids and confirm the hypotheses regarding these two factors. Accumulated micro-strain at flow number as opposed to the use of flow number appeared to be a promising measure for comparing the quality of specimens within a specific mixture. At the current time the Design Guide and its associate software needs to be further improved prior to implementation by owner/agencies.

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Wer die auf Geistes- und Sozialwissenschaften basierende Literatur aus dem Kanon der Geschlechtertheorie betrachtet, erhält den Eindruck, dass die Psychologie innerhalb dieses Forschungsbereichs keine tragende Rolle spielt. Ein möglicher Grund für die fehlende Integration psychologischer Forschung scheint ihr Zugriff auf quantitative empirische Methoden zu sein, ein Ansatz, der für die naturwissenschaftlich orientierte psychologische Forschung zentral ist. In diesem Artikel wollen wir eine Lanze brechen für eine geschlechter theoretisch informierte quantitative Experimentalpsychologie. Anhand unseres Forschungsgebietes Psychologie der Sprache illustrieren wir, an welchen Punkten die neueren behavioralen und neurowissenschaftlichen Methoden einen Beitrag leisten können und wie sie Erkenntnisse aus der qualitativen Genderforschung komplementieren. Der erste Teil befasst sich mit aktuellen Studien, die unter anderem mit Reaktionszeitmessungen und evozierten Potenzialen zeigen, wie stark Genderstereotypien in der Semantik verankert sind. Der zweite Teil thematisiert neuere Befunde aus der Neurobildgebung, die Geschlechtsunterschiede in der Lateralisierung von Sprachverarbeitung infrage stellen. Abschließend skizzieren wir neuere Forschungsansätze und plädieren für eine transdiziplinäre Kombination von qualitativen und quantitativen Methoden.

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The Business and Information Technologies (BIT) project strives to reveal new insights into how modern IT impacts organizational structures and business practices using empirical methods. Due to its international scope, it allows for inter-country comparison of empirical results. Germany — represented by the European School of Management and Technologies (ESMT) and the Institute of Information Systems at Humboldt-Universität zu Berlin — joined the BIT project in 2006. This report presents the result of the first survey conducted in Germany during November–December 2006. The key results are as follows: • The most widely adopted technologies and systems in Germany are websites, wireless hardware and software, groupware/productivity tools, and enterprise resource planning (ERP) systems. The biggest potential for growth exists for collaboration and portal tools, content management systems, business process modelling, and business intelligence applications. A number of technological solutions have not yet been adopted by many organizations but also bear some potential, in particular identity management solutions, Radio Frequency Identification (RFID), biometrics, and third-party authentication and verification. • IT security remains on the top of the agenda for most enterprises: budget spending was increasing in the last 3 years. • The workplace and work requirements are changing. IT is used to monitor employees' performance in Germany, but less heavily compared to the United States (Karmarkar and Mangal, 2007).1 The demand for IT skills is increasing at all corporate levels. Executives are asking for more and better structured information and this, in turn, triggers the appearance of new decision-making tools and online technologies on the market. • The internal organization of companies in Germany is underway: organizations are becoming flatter, even though the trend is not as pronounced as in the United States (Karmarkar and Mangal, 2007), and the geographical scope of their operations is increasing. Modern IT plays an important role in enabling this development, e.g. telecommuting, teleconferencing, and other web-based collaboration formats are becoming increasingly popular in the corporate context. • The degree to which outsourcing is being pursued is quite limited with little change expected. IT services, payroll, and market research are the most widely outsourced business functions. This corresponds to the results from other countries. • Up to now, the adoption of e-business technologies has had a rather limited effect on marketing functions. Companies tend to extract synergies from traditional printed media and on-line advertising. • The adoption of e-business has not had a major impact on marketing capabilities and strategy yet. Traditional methods of customer segmentation are still dominating. The corporate identity of most organizations does not change significantly when going online. • Online sales channel are mainly viewed as a complement to the traditional distribution means. • Technology adoption has caused production and organizational costs to decrease. However, the costs of technology acquisition and maintenance as well as consultancy and internal communication costs have increased.

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This article presents an empirical interdisciplinary study of an extensive participatory process that was carried out in 2004 in the recently established World Natural Heritage Site “Jungfrau–Aletsch– Bietschhorn” in the Swiss Alps. The study used qualitative and quantitative empirical methods of social science to address the question of success factors in establishing and concretizing a World Heritage Site. Current international scientific and policy debates agree that the most important success factors in defining pathways for nature conservation and protection are: linking development and conservation, involving multiple stakeholders, and applying participatory approaches. The results of the study indicate that linking development and conservation implies the need to extend the reach of negotiations beyond the area of conservation, and to develop both a regional perspective and a focus on sustainable regional development. In the process, regional and local stakeholders are less concerned with defining sustainability goals than elaborating strategies of sustainability, in particular defining the respective roles of the core sectors of society and economy. However, the study results also show that conflicting visions and perceptions of nature and landscape are important underlying currents in such negotiations. They differ significantly between various stakeholder categories and are an important cause of conflicts occurring at various stages of the participatory process.

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The concept of theory of mind (ToM), a hot topic in cognitive psychology for the past twenty-five years, has gained increasing importance in the fields of linguistics and pragmatics. However, even though the relationship between ToM and verbal communication is now recognized, the extent, causality and full implications of this connection remain mostly to be explored. This book presents a comprehensive discussion of the interface between language, communication, and theory of mind, and puts forward an innovative proposal regarding the role of discourse connectives for this interface. The proposed analysis of connectives is tested from the perspective of their acquisition, using empirical methods such as corpus analysis and controlled experiments, thus placing the study of connectives within the emerging framework of experimental pragmatics.

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Linkage and association studies are major analytical tools to search for susceptibility genes for complex diseases. With the availability of large collection of single nucleotide polymorphisms (SNPs) and the rapid progresses for high throughput genotyping technologies, together with the ambitious goals of the International HapMap Project, genetic markers covering the whole genome will be available for genome-wide linkage and association studies. In order not to inflate the type I error rate in performing genome-wide linkage and association studies, multiple adjustment for the significant level for each independent linkage and/or association test is required, and this has led to the suggestion of genome-wide significant cut-off as low as 5 × 10 −7. Almost no linkage and/or association study can meet such a stringent threshold by the standard statistical methods. Developing new statistics with high power is urgently needed to tackle this problem. This dissertation proposes and explores a class of novel test statistics that can be used in both population-based and family-based genetic data by employing a completely new strategy, which uses nonlinear transformation of the sample means to construct test statistics for linkage and association studies. Extensive simulation studies are used to illustrate the properties of the nonlinear test statistics. Power calculations are performed using both analytical and empirical methods. Finally, real data sets are analyzed with the nonlinear test statistics. Results show that the nonlinear test statistics have correct type I error rates, and most of the studied nonlinear test statistics have higher power than the standard chi-square test. This dissertation introduces a new idea to design novel test statistics with high power and might open new ways to mapping susceptibility genes for complex diseases. ^

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Twenty-nine surface samples from the Portuguese shelf, recovered offshore from the mouths of the Ave, Douro, Lis and Mira rivers, were analysed using ICP-OES for selected major and trace elements, after total dissolution. Organic carbon, carbonate content and grain size were also determined. Five evaluation tools have been applied in order to compare the three study areas and to evaluate sediment geochemistry and other sediment compositional variability in the acquired samples: (1) empirical methods based on comparison with standard reference criteria, e.g. the NOAA sediment quality guidelines, (2) normalisation ratios using a grain-size proxy element, (3) "Gradient Method", plotting contaminant vs. organic matter or Al, (4) definition of a regional geochemical baseline from a compiled database, and (5) enrichment factors. The evaluation of element and component associations indicates differences related both to the onshore drainage areas and to the environmental shelf setting. Despite the considerable variability in total metal contents indicated by our results, the sediment metal composition is largely of natural origin. Metal enrichments observed in the Mira area are associated with the drainage of mineralised areas rich in Cu, Pb, Zn, Fe and Mn. The near absence of human impact on shelf sediments, despite the vicinity to urban areas with high industrialisation levels, such as the Ave-Douro and Lis areas, is attributed to effective trapping in the estuaries and coastal zones, as well dilution with less contaminated sediments shelf sediments and removal with fine fractions due to grain-size sorting. The character of the contaminated sediments transported to these shelf areas is further influenced by grain-size sorting as well as by dilution with less contaminated marine sediments. The results obtained individually by the different methods complement each other and allow more specific interpretations.

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This paper is concerned with the study of the berth system in port terminals. The main objective is to present the management methodologies, which include empirical methods, analytical methods and simulation methods The comparison shows that these three methods are not independent, but they are complementary. Each method has advantages and limitations and these depend on the type of study performed.

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La heterogeneidad del medio geológico introduce en el proyecto de obra subterránea un alto grado de incertidumbre que debe ser debidamente gestionado a fin de reducir los riesgos asociados, que son fundamentalmente de tipo geotécnico. Entre los principales problemas a los que se enfrenta la Mecánica de Rocas moderna en el ámbito de la construcción subterránea, se encuentran la fluencia de roca en túneles (squeezing) y la rotura de pilares de carbón. Es ampliamente conocido que su aparición causa importantes perjuicios en el coste y la seguridad de los proyectos por lo que su estudio, ha estado tradicionalmente vinculado a la predicción de su ocurrencia. Entre las soluciones existentes para la determinación de estos problemas se encuentran las que se basan en métodos analíticos y numéricos. Estas metodologías son capaces de proporcionar un alto nivel de representatividad respecto del comportamiento geotécnico real, sin embargo, su utilización solo es posible cuando se dispone de una suficiente caracterización geotécnica y por tanto de una detallada definición de los parámetros que alimentan los complejos modelos constitutivos y criterios de rotura que los fenómenos estudiados requieren. Como es lógico, este nivel de definición solo es posible cuando se alcanzan etapas avanzadas de proyecto, incluso durante la propia construcción, a fin de calibrar adecuadamente los parámetros introducidos en los modelos, lo que supone una limitación de uso en etapas iniciales, cuando su predicción tiene verdadero sentido. Por su parte, los métodos empíricos permiten proporcionar soluciones a estos complejos problemas de un modo sencillo, con una baja parametrización y, dado su eminente enfoque observacional, de gran fiabilidad cuando se implementan sobre condiciones de contorno similares a las originales. La sencillez y escasez de los parámetros utilizados permiten a estas metodologías ser utilizadas desde las fases preliminares del proyecto, ya que estos constituyen en general, información habitual de fácil y económica adquisición. Este aspecto permite por tanto incorporar la predicción desde el principio del proceso de diseño, anticipando el riesgo en origen. En esta tesis doctoral, se presenta una nueva metodología empírica que sirve para proporcionar predicciones para la ocurrencia de squeezing y el fallo de pilares de carbón basada en una extensa recopilación de información de casos reales de túneles y minas en las que ambos fenómenos fueron evaluados. Esta información, recogida de referencias bibliográficas de prestigio, ha permitido recopilar una de las más extensas bases de datos existentes hasta la fecha relativa a estos fenómenos, lo que supone en sí mismo una importante contribución sobre el estado del arte. Con toda esta información, y con la ayuda de la teoría de clasificadores estadísticos, se ha implementado sobre las bases de datos un clasificador lineal de tipo regresión logística que permite hacer predicciones sobre la ocurrencia de ambos fenómenos en términos de probabilidad, y por tanto ponderar la incertidumbre asociada a la heterogeneidad incorporada por el medio geológico. Este aspecto del desarrollo es el verdadero valor añadido proporcionado por la tesis y la principal ventaja de la solución propuesta respecto de otras metodologías empíricas. Esta capacidad de ponderación probabilística permite al clasificador constituir una solución muy interesante como metodología para la evaluación de riesgo geotécnico y la toma de decisiones. De hecho, y como ejercicio de validación práctica, se ha implementado la solución desarrollada en un modelo coste-beneficio asociado a la optimización del diseño de pilares involucrados en una de mina “virtual” explotada por tajos largos. La capacidad del clasificador para cuantificar la probabilidad de fallo del diseño, junto con una adecuada cuantificación de las consecuencias de ese fallo, ha permitido definir una ley de riesgo que se ha incorporado al balance de costes y beneficios, que es capaz, a partir del redimensionamiento iterativo del sistema de pilares y de la propia configuración de la mina, maximizar el resultado económico del proyecto minero bajo unas condiciones de seguridad aceptables, fijadas de antemano. Geological media variability introduces to the subterranean project a high grade of uncertainty that should be properly managed with the aim to reduce the associated risks, which are mainly geotechnical. Among the major problems facing the modern Rock Mechanics in the field of underground construction are both, the rock squeezing while tunneling and the failure of coal pillars. Given their harmfulness to the cost and safety of the projects, their study has been traditionally linked to the determination of its occurrence. Among the existing solutions for the determination of these problems are those that are based on analytical and numerical methods. Those methodologies allow providing a high level of reliability of the geotechnical behavior, and therefore a detailed definition of the parameters that feed the complex constitutive models and failure criteria that require the studied phenomena. Obviously, this level of definition is only possible when advanced stages of the project are achieved and even during construction in order to properly calibrate the parameters entered in the models, which suppose a limited use in early stages, when the prediction has true sense. Meanwhile, empirical methods provide solutions to these complex problems in a simple way, with low parameterization and, given his observational scope, with highly reliability when implemented on similar conditions to the original context. The simplicity and scarcity of the parameters used allow these methodologies be applied in the early stages of the project, since that information should be commonly easy and cheaply to get. This aspect can therefore incorporate the prediction from the beginning of the design process, anticipating the risk beforehand. This thesis, based on the extensive data collection of case histories of tunnels and underground mines, presents a novel empirical approach used to provide predictions for the occurrence of both, squeezing and coal pillars failures. The information has been collected from prestigious references, providing one of the largest databases to date concerning phenomena, a fact which provides an important contribution to the state of the art. With all this information, and with the aid of the theory of statistical classifiers, it has been implemented on both databases, a type linear logistic regression classifier that allows predictions about the occurrence of these phenomena in terms of probability, and therefore weighting the uncertainty associated with geological variability. This aspect of the development is the real added value provided by the thesis and the main advantage of the proposed solution over other empirical methodologies. This probabilistic weighting capacity, allows being the classifier a very interesting methodology for the evaluation of geotechnical risk and decision making. In fact, in order to provide a practical validation, we have implemented the developed solution within a cost-benefit analysis associated with the optimization of the design of coal pillar systems involved in a "virtual" longwall mine. The ability of the classifier to quantify the probability of failure of the design along with proper quantification of the consequences of that failure, has allowed defining a risk law which is introduced into the cost-benefits model, which is able, from iterative resizing of the pillar system and the configuration of the mine, maximize the economic performance of the mining project under acceptable safety conditions established beforehand.

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This paper provides an overview of an ongoing research project work: “A Polytechnical Bilingual Dictionary of Metaphors: Spanish-English/English-Spanish” done by the UPM consolidated research group “DISCYT” (Estudios Cognitivos del Discurso Científico-Técnico). A detailed explanation of the method adopted to identify key metaphors collected from the different subject areas is included. Drawing from recognized empirical methods (Pragglejaz 2007, Cameron 2007, Steen 2007), the examples have been examined according to the main tenets of conceptual metaphor and conceptual integration theory (Deignan 2005, Gibbs 2008, Lakoff 1993, Lakoff & Johnson 1999, Steen 2007, Fauconnier & Turner 2008). This forthcoming dictionary comprises metaphors of over 10 scientific and technical areas such as Aeronautical engineering, Agronomy, Architecture, Biotechnology, Civil engineering, Geology and Mining, Mechanical engineering, Nanotechnology, Naval and Maritime engineering, Sports and Telecommunications. In this paper, we focus on the study of examples taken from civil engineering, materials engineering and naval engineering. Representative cases are analyzed from several points of view (multimodal metaphor, linguistic information strategies and translation into target language) highlighting cross linguistic variations between Spanish and English.

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We define a capacity reserve model to dimension passenger car service installations according to the demographic distribution of the area to be serviced by using hospital?s emergency room analogies. Usually, service facilities are designed applying empirical methods, but customers arrive under uncertain conditions not included in the original estimations, and there is a gap between customer?s real demand and the service?s capacity. Our research establishes a valid methodology and covers the absence of recent researches and the lack of statistical techniques implementation, integrating demand uncertainty in a unique model built in stages by implementing ARIMA forecasting, queuing theory, and Monte Carlo simulation to optimize the service capacity and occupancy, minimizing the implicit cost of the capacity that must be reserved to service unexpected customers. Our model has proved to be a useful tool for optimal decision making under uncertainty integrating the prediction of the cost implicit in the reserve capacity to serve unexpected demand and defining a set of new process indicators, such us capacity, occupancy, and cost of capacity reserve never studied before. The new indicators are intended to optimize the service operation. This set of new indicators could be implemented in the information systems used in the passenger car services.

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Los tratamientos biopelícula fueron unos de los primeros tratamientos biológicos que se aplicaron en las aguas residuales. Los tratamientos biopelícula presentan importantes ventajas frente a los cultivos en suspensión, sin embargo, el control de los tratamientos biopelícula es complicado y su modelización también. Las bases teóricas del comportamiento de las biopelículas empezaron a desarrollarse fundamentalmente a partir de los años 80. Dado que el proceso es complejo con ecuaciones de difícil resolución, estas conceptualizaciones han sido consideradas durante años como ejercicios matemáticos más que como herramientas de diseño y simulación. Los diseños de los reactores estaban basados en experiencias de plantas piloto o en comportamientos empíricos de determinadas plantas. Las ecuaciones de diseño eran regresiones de los datos empíricos. La aplicabilidad de las ecuaciones se reducía a las condiciones particulares de la planta de la que provenían los datos empíricos. De tal forma que existía una gran variedad y diversidad de ecuaciones empíricas para cada tipo de reactor. La investigación médica durante los años 90 centró su atención en la formación y eliminación de las biopelículas. Gracias al desarrollo de nuevas prácticas de laboratorio que permitían estudiar el interior de las biopelículas y gracias también al aumento de la capacidad de los ordenadores, la simulación del comportamiento de las biopelículas tomó un nuevo impulso en esta década. El desarrollo de un tipo de biopelículas, fangos granulares, en condiciones aerobias realizando simultaneamente procesos de eliminación de nutrientes ha sido recientemente patentado. Esta patente ha recibido numerosos premios y reconocimientos internacionales tales como la Eurpean Invention Award (2012). En 1995 se descubrió que determinadas bacterias podían realizar un nuevo proceso de eliminación de nitrógeno denominado Anammox. Este nuevo tipo de proceso de eliminación de nitrógeno tiene el potencial de ofrecer importantes mejoras en el rendimiento de eliminación y en el consumo de energía. En los últimos 10 años, se han desarrollado una serie de tratamientos denominados “innovadores” de eliminación de nutrientes. Dado que no resulta posible el establecimiento de estas bacterias Anammox en fangos activos convencionales, normalmente se recurre al uso de cultivos biopelícula. La investigación se ha centrado en el desarrollo de estos procesos innovadores en cultivos biopelícula, en particular en los fangos granulares y MBBR e IFAs, con el objeto de establecer las condiciones bajo las cuales estos procesos se pueden desarrollar de forma estable. Muchas empresas y organizaciones buscan una segunda patente. Una cuestión principal en el desarrollo de estos procesos se encuentra la correcta selección de las condiciones ambientales y de operación para que unas bacterias desplacen a otras en el interior de las biopelículas. El diseño de plantas basado en cultivos biopelícula con procesos convencionales se ha realizado normalmente mediante el uso de métodos empíricos y semi-empíricos. Sin embargo, los criterios de selección avanzados aplicados en los Tratamientos Innovadores de Eliminación de Nitrógeno unido a la complejidad de los mecanismos de transporte de sustratos y crecimiento de la biomasa en las biopelículas, hace necesario el uso de herramientas de modelización para poder conclusiones no evidentes. Biofilms were one of the first biological treatments used in the wastewater treatment. Biofilms exhibit important advantages over suspended growth activated sludge. However, controlling biofilms growth is complicated and likewise its simulation. The theoretical underpinnings of biofilms performance began to be developed during 80s. As the equations that govern the growth of biofilms are complex and its resolution is challenging, these conceptualisations have been considered for years as mathematical exercises instead of practical design and simulation tools. The design of biofilm reactors has been based on performance information of pilot plants and specific plants. Most of the times, the designing equations were simple regressions of empirical data. The applicability of these equations were confined to the particular conditions of the plant from where the data came from. Consequently, there were a wide range of design equations for each type of reactor During 90s medical research focused its efforts on how biofilm´s growth with the ultimate goal of avoiding it. Thanks to the development of new laboratory techniques that allowed the study the interior of the biofilms and thanks as well to the development of the computers, simulation of biofilms’ performance had a considerable evolution during this decade. In 1995 it was discovered that certain bacteria can carry out a new sort of nutrient removal process named Anammox. This new type of nutrient removal process potentially can enhance considerably the removal performance and the energy consumption. In the last decade, it has been developed a range of treatments based on the Anammox generally named “Innovative Nutrient Removal Treatments”. As it is not possible to cultivate Anammox bacteria in activated sludge, normally scientists and designers resort to the use of biofilms. A critical issue in the development of these innovative processes is the correct selection of environment and operation conditions so as to certain bacterial population displace to others bacteria within the biofilm. The design of biofilm technology plants is normally based on the use of empirical and semi-empirical methods. However, the advanced control strategies used in the Innovative Nutrient Removal Processes together with the complexity of the mass transfer and biomass growth in biofilms, require the use of modeling tools to be able to set non evident conclusions.

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El objetivo de esta investigación consiste en definir un modelo de reserva de capacidad, por analogías con emergencias hospitalarias, que pueda ser implementado en el sector de servicios. Este está específicamente enfocado a su aplicación en talleres de servicio de automóviles. Nuestra investigación incorpora la incertidumbre de la demanda en un modelo singular diseñado en etapas que agrupa técnicas ARIMA, teoría de colas y simulación Monte Carlo para definir los conceptos de capacidad y ocupación de servicio, que serán utilizados para minimizar el coste implícito de la reserva capacidad necesaria para atender a clientes que carecen de cita previa. Habitualmente, las compañías automovilísticas estiman la capacidad de sus instalaciones de servicio empíricamente, pero los clientes pueden llegar bajo condiciones de incertidumbre que no se tienen en cuenta en dichas estimaciones, por lo que existe una diferencia entre lo que el cliente realmente demanda y la capacidad que ofrece el servicio. Nuestro enfoque define una metodología válida para el sector automovilístico que cubre la ausencia genérica de investigaciones recientes y la habitual falta de aplicación de técnicas estadísticas en el sector. La equivalencia con la gestión de urgencias hospitalarias se ha validado a lo largo de la investigación en la se definen nuevos indicadores de proceso (KPIs) Tal y como hacen los hospitales, aplicamos modelos estocásticos para dimensionar las instalaciones de servicio de acuerdo con la distribución demográfica del área de influencia. El modelo final propuesto integra la predicción del coste implícito en la reserva de capacidad para atender la demanda no prevista. Asimismo, se ha desarrollado un código en Matlab que puede integrarse como un módulo adicional a los sistemas de información (DMS) que se usan actualmente en el sector, con el fin de emplear los nuevos indicadores de proceso definidos en el modelo. Los resultados principales del modelo son nuevos indicadores de servicio, tales como la capacidad, ocupación y coste de reserva de capacidad, que nunca antes han sido objeto de estudio en la industria automovilística, y que están orientados a gestionar la operativa del servicio. ABSTRACT Our aim is to define a Capacity Reserve model to be implemented in the service sector by hospital's emergency room (ER) analogies, with a practical approach to passenger car services. A stochastic model has been implemented using R and a Monte Carlo simulation code written in Matlab and has proved a very useful tool for optimal decision making under uncertainty. The research integrates demand uncertainty in a unique model which is built in stages by implementing ARIMA forecasting, Queuing Theory and a Monte Carlo simulation to define the concepts of service capacity and occupancy, minimizing the implicit cost of the capacity that must be reserved to service unexpected customers. Usually, passenger car companies estimate their service facilities capacity using empirical methods, but customers arrive under uncertain conditions not included in the estimations. Thus, there is a gap between customer’s real demand and the dealer’s capacity. This research sets a valid methodology for the passenger car industry to cover the generic absence of recent researches and the generic lack of statistical techniques implementation. The hospital’s emergency room (ER) equalization has been confirmed to be valid for the passenger car industry and new process indicators have been defined to support the study. As hospitals do, we aim to apply stochastic models to dimension installations according to the demographic distribution of the area to be serviced. The proposed model integrates the prediction of the cost implicit in the reserve capacity to serve unexpected demand. The Matlab code could be implemented as part of the existing information technology systems (ITs) to support the existing service management tools, creating a set of new process indicators. Main model outputs are new indicators, such us Capacity, Occupancy and Cost of Capacity Reserve, never studied in the passenger car service industry before, and intended to manage the service operation.

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In light of the clinical importance of satisfaction in psychological assessments, the lack of research related to consultative assessment, and the absence of empirical methods to measure the satisfaction of referring professionals in consultative assessments, the Consultative Assessment Questionnaire (C-AQ) was developed. The measure assesses the satisfaction of the referring professional with a consultative assessment. It was created using a rational-empirical approach. Using confirmed perspective content analysis five initial scales were developed. This measure has many important research and clinical applications related to measuring the effectiveness of consultative assessments. The C-AQ will be further refined and validity data will be collected in a second phase of this project.