Guidelines for the integration of certifiable management systems in industrial companies

Organizations often operate in turbulent environments characterized by intense competitiveness, constant technological progress, new market requirements, and scarce natural resources. This scenario imposes the constant need for change in the operation and companies' management. The integration of certifiable management systems is an effective alternative in this sense. The objective of the present study is to propose guidelines for the integration of the ISO 9001 Quality Management System (QMS), ISO 14001 Environmental Management System (EMS) and OHSAS 18001 Occupational Health and Safety Management System (OHSMS) in industrial companies. These guidelines were developed based on a theoretical framework and on the results from fourteen case studies performed in Brazilian industrial companies. The proposed guidelines were divided into three phases: A) integration planning, b) integration development, and c) integration control and improvement.

Um estudo sobre as boas práticas e principais dificuldades na implantação de um sistema de gestão de qualidade com base na ISO 9001 e seus reflexos na área ambiental

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Distribuição geo-sociolinguística do ditongo 'ej' no português falado no estado do Pará

Este trabalho tem por objetivo apresentar os resultados de um estudo sobre a simplificação do ditongo decrescente /ej/ no português falado no Estado do Pará, localizado ao Norte do Brasil, com base nos pressupostos teórico-metodológicos da Sociolingüística Variacionista e da Geografia Linguística. Trata-se, portanto, de uma abordagem Geo-Sociolingüística, a qual relaciona fenômenos lingüísticos a comportamentos sociológicos e geográficos, que impõem e são impostos por normas específicas nas mais diversas manifestações da vida em sociedade. O corpus que se utilizou para a análise foi levantado a partir de questionários do Projeto Atlas Lingüístico do Brasil (ALiB), e está composto de entrevistas aplicadas a informantes previamente selecionados por meio de critérios também definidos a priori. Foram utilizados três questionários – QFF (Questionário Fonético-Fonológico), QSL (Questionário Semântico-Lexical) e QMS (Questionário Morfossintático) – além de perguntas sobre questões de pragmática, discurso semi-dirigido e texto reproduzido via leitura. Todo esse material foi elaborado pela equipe do projeto ALiB e aplicado por diretores científicos e suas respectivas equipes. Abrange a transcrição grafemática de todo o corpus e fonética do QSL e QFF, além da triagem dos itens lexicais continentes do ditongo supracitado que o corpus apresentou, para que estes pudessem ser submetidos à análise probabilística do programa computacional VARBRUL. Obtidos os resultados estatísticos, buscou-se interpretar os dados à luz das pesquisas já apresentadas sobre a variável no Brasil, além daquelas que serviram de base às problematizações acerca do fenômeno em língua portuguesa. Com base nessa interpretação, verificamos que, do ponto de vista lingüístico, o ditongo /ej/ apresenta restrições estruturais à sua realização plena; e que, do ponto de vista extralingüístico, há uma significativa distribuição dessas realizações no Estado ora pesquisado, que parece estar pautada em fatores dialetológicos, mas pouco relacionada a fatores sociais, exceto o fator escolaridade, que se mostrou relevante na aplicação da regra de monotongação ou na manutenção da semivogal do ditongo na fala do paraense.

Análise do sistema de gestão da qualidade em laboratórios de ensaio e calibração: o caso do centro de tecnologia da Eletronorte

A presente dissertação trata sobre o Sistema de Gestão implantado no Centro de Tecnologia da Eletrobras - Eletronorte – OCT, face à norma ABNT NBR ISO/IEC17025. Objetiva analisar o Sistema de Gestão da Qualidade em laboratório de ensaio. Expõe o crescimento do uso de sistemas de gestão, para dizer que em geral tem aumentado à necessidade de assegurar que laboratórios que fazem parte de organizações maiores ou que oferecem outros serviços possam operar de acordo com um sistema de gestão que esteja em conformidade com a norma ABNT NBR ISO 9001. Para conduzir e operar com sucesso uma organização é necessário dirigila e controlá-la de maneira transparente e sistemática. Verifica-se que seu sucesso pode resultar da implementação e manutenção de um sistema de gestão concebido para melhorar continuamente seu desempenho, levando em consideração, ao mesmo tempo, as necessidades de todas as partes interessadas. Os laboratórios acreditados garantem aspectos referentes à confiabilidade, a confidencialidade dos resultados propostos, além da rastreabilidade dos padrões utilizados nos ensaios e calibrações.

Comprehensive two-dimensional gas chromatography combined to multivariate data analysis for detection of disease-resistant clones of Eucalyptus

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Impacto da ABNT NBR 15575 na qualidade da construção civil

The quality in construction is increasingly a concern in this sector, in view of the occurrence of problems in civil works, even when a contractor is certified by ISO 9001. The ISO 9001 certification does not ensure the maintenance of quality because it only establishes the requirements for a quality management system (QMS) to ensure standardization of processes and products. With the development of ISO 15575, standard performance, the builders took on a quality parameter with the requirements established by this Standard, which must be met. Thus, the implementation of a quality management system (QMS) becomes essential, showing users the concern for quality. This study aimed to verify, through a case study, the impact of NBR 15575 quality construction and how that standard of performance may be the key element of ISO 9001 to ensure quality maintenance of civil works

Implantação da ISO 9001:2008: estudo de caso em empresado setor de construção civil

In Brazil , the construction industry is on an upward trend, mainly by the housing shortage , and yet there are few builders that take a Quality Management System ( QMS ) to improve the quality of its services and processes . The ISO 9001 standards are guidelines for an effective QMS and this certificate is recognized worldwide as a seal of quality standard. This paper will describe and analyze the implementation of a QMS in a small construction company of Guaratinguetá - SP, identifying best practices and major difficulties , besides proposing preparatory recommendations for other companies that seek the ISO 9000 certification. Access to company’s data made the nonconformities and the customer satisfaction research analysis possible, and a questionnaire and unstructured interviews allowed a deeper understanding of the situation. Despite this ISO 9000 QMS not being fully implemented, the company has already conquered some improvements in document control, project planning, process traceability and established focus on customer

Sistema de gestão da qualidade numa organização pública de P&D: fatores que influenciam a certificação

Pós-graduação em Engenharia Mecânica - FEG

Evaluation of comprehensive two-dimensional gas chromatography coupled to rapid scanning quadrupole mass spectrometry for quantitative analysis

Comprehensive two-dimensional gas chromatography (GC x GC) is a powerful technique that provides excellent separation and identification of analytes in highly complex samples with considerable increase in GC peak capacities. However, since second dimension analyses are very fast, detectors with a rapid acquisition rate are required. Over the last years, quite a number of studies have discussed the potential and limitations of the combination GC x GC with a variety of quadrupole mass spectrometers. The present research focuses on the evaluation of qMS effectiveness at a 10,000-amu/s scan speed and 20-Hz scan frequency for the identification (full scan mode acquisition-TIC) and quantification (extracted ion chromatogram) of target pesticide residues in tomato samples. The following MS parameters have been evaluated: number of data points per peak, mass spectrum quality, peak skewing, and sensitivity. The validated proposed GC x GC/qMS method presented satisfactory results in terms of repeatability (coefficient of variation lower than 15%), accuracy (84-117%), and linearity (ranging from 25 to 500 ng/g), while significant enhancement in sensitivity was observed (a factor of around 10) under scan conditions. (C) 2012 Elsevier B.V. All rights reserved.

Different lead sources in an abandoned uranium mine (Urgeirica - Central Portugal) and its environment impact - isotopic evidence

Different lead sources were identified in a large uranium tailings deposit (5Mton) in the Central Region of Portugal using lead isotopic ratios obtained by ICP-QMS. These ratios helped to clarify the different sources of Pb within the tailings deposit and the impact of the tailings on the surroundings. Ten depth profiles were used for isotopic characterization of the tailings deposit; the lead background signature was evaluated in seven regional rocks (granites) and was defined as being 28 +/- 1 mg kg(-1) for Pb bulk concentration and with isotopic ratios of 1.264(2) for Pb-206/Pb-207 and 1.962(7) for Pb-208/Pb-206. In order to understand Pb isotope distribution within the tailings deposit, simple mixing/mass balance models were used to fit experimental data, involving: (1) the background component; (2) uranium ores (pitchblende) characterized by the ratios Pb-206/Pb-207 of 1.914(3) and Pb-208/Pb-206 of 1.235(2); and (3) an unknown Pb source (named 'Fonte 5') characterized by the ratios Pb-206/Pb-207 of 3.079(7) and Pb-208/Pb-206 of 0.715(1). This unknown source showed high radiogenic ratios found in the water of some tailings depth profiles located in a very specific position in the dump. In terms of isotopic characterization, 69% of the deposit material resulted from the background source, 25% from uranium minerals and only 6% from other uranium mines in the region. Finally, the environment impact revealed that the pollution was focused only in the beginning of the stream and not in the surroundings, nor in the groundwater system. The lead in the water was found only in colloidal form with a clear pitchblende signature. Those data revealed possible remobilization phenomena along the bedside and margins of the watercourse.

An assessment of the business value of traceability practices in the italian fishery processing industry

Traceability is often perceived by food industry executives as an additional cost of doing business, one to be avoided if possible. However, a traceability system can in fact comply the regulatory requirements, increase food safety and recall performance, improving marketing performances and, as well as, improving supply chain management. Thus, traceability affects business performances of firms in terms of costs and benefits determined by traceability practices. Costs and benefits affect factors such as, firms’ characteristics, level of traceability and ,lastly, costs and benefits perceived prior to traceability implementation. This thesis was undertaken to understand how these factors are linked to affect the outcome of costs and benefits. Analysis of the results of a plant level survey of the Italian ichthyic processing industry revealed that processors generally adopt various level of traceability while government support appears to increase the level of traceability and the expectations and actual costs and benefits. None of the firms’ characteristics, with the exception of government support, influences costs and level of traceability. Only size of firms and level of QMS certifications are linked with benefits while precision of traceability increases benefits without affecting costs. Finally, traceability practices appear due to the request from “external“ stakeholders such as government, authority and customers rather than “internal” factors (e.g. improving the firm management) while the traceability system does not provide any added value from the market in terms of price premium or market share increase.

Method development using ICP-MS and LA-ICP-MS and their application in environmental and material science

Within this PhD thesis several methods were developed and validated which can find applicationare suitable for environmental sample and material science and should be applicable for monitoring of particular radionuclides and the analysis of the chemical composition of construction materials in the frame of ESS project. The study demonstrated that ICP-MS is a powerful analytical technique for ultrasensitive determination of 129I, 90Sr and lanthanides in both artificial and environmental samples such as water and soil. In particular ICP-MS with collision cell allows measuring extremely low isotope ratios of iodine. It was demonstrated that isotope ratios of 129I/127I as low as 10-7 can be measured with an accuracy and precision suitable for distinguishing sample origins. ICP-MS with collision cell, in particular in combination with cool plasma conditions, reduces the influence of isobaric interferences on m/z = 90 and is therefore well-suited for 90Sr analysis in water samples. However, the applied ICP-CC-QMS in this work is limited for the measurement of 90Sr due to the tailing of 88Sr+ and in particular Daly detector noise. Hyphenation of capillary electrophoresis with ICP-MS was shown to resolve atomic ions of all lanthanides and polyatomic interferences. The elimination of polyatomic and isobaric ICP-MS interferences was accomplished without compromising the sensitivity by the use of a high resolution mode as available on ICP-SFMS. Combination of laser ablation with ICP-MS allowed direct micro and local uranium isotope ratio measurements at the ultratrace concentrations on the surface of biological samples. In particular, the application of a cooled laser ablation chamber improves the precision and accuracy of uranium isotopic ratios measurements in comparison to the non-cooled laser ablation chamber by up to one order of magnitude. In order to reduce the quantification problem, a mono gas on-line solution-based calibration was built based on the insertion of a microflow nebulizer DS-5 directly into the laser ablation chamber. A micro local method to determine the lateral element distribution on NiCrAlY-based alloy and coating after oxidation in air was tested and validated. Calibration procedures involving external calibration, quantification by relative sensitivity coefficients (RSCs) and solution-based calibration were investigated. The analytical method was validated by comparison of the LA-ICP-MS results with data acquired by EDX.

Addizioni organocatalitiche asimmetriche di 1,3-dicarbonili a orto-chinoni metidi. Un nuovo metodo per la sintesi di 3,4-diidrocumarine e 4h-cromeni otticamente attivi

Questa tesi descrive lo sviluppo di una nuova metodologia che prevede l’utilizzo degli orto-chinoni metidi (o-QMs) in reazioni organocatalitiche asimmetriche. A causa della loro elevata instabilità e reattività, gli o-QMs sono stati impiegati in trasformazioni di sintesi asimmetrica solo di recente. Il metodo sviluppato prevede l’utilizzo di catalizzatori bifunzionali in grado di promuovere la generazione in situ degli intermedi reattivi a partire dai rispettivi 2-solfonilalchil fenoli, tramite eliminazione di acido solfinico. L’utilizzo di condizioni blandamente basiche sia per generare gli o-QMs che per l’attivazione dei partner nucleofili, risulta innovativo e permette non solo di ovviare all’intrinseca instabilità di questi intermedi, ma anche di impiegarli efficacemente in reazioni organocatalitiche con una varietà di nucleofili, come, ad esempio, l’acido di Meldrum, il malononitrile e vari composti 1,3 dicarbonilici. Le reazioni catalitiche portano alla formazione di 3,4-diidrocumarine, 4H-cromeni e xantenoni enantioarricchiti. Alcuni di questi composti sono dei precursori sintetici di composti naturali o sintetici biologicamente attivi e per avvalorare questa metodologia sono state proposte le sintesi formali di tre composti di interesse biologico: la (R)-tolterodina (il principio attivo del farmaco antimuscarinico Detrol®), (S)-4-metossidalbergione (allergene della Dalbergia Nigra) and SB-209670 / SB-217242 (due potenti antagonisti dell’endotelina).

Higher order parametric excitation modes for spaceborne quadrupole mass spectrometers

This paper describes a technique to significantly improve upon the mass peak shape and mass resolution of spaceborne quadrupolemass spectrometers (QMSs) through higher order auxiliary excitation of the quadrupole field. Using a novel multiresonant tank circuit, additional frequency components can be used to drive modulating voltages on the quadrupole rods in a practical manner, suitable for both improved commercial applications and spaceflight instruments. Auxiliary excitation at frequencies near twice that of the fundamental quadrupole RF frequency provides the advantages of previously studied parametric excitation techniques, but with the added benefit of increased sensed excitation amplitude dynamic range and the ability to operate voltage scan lines through the center of upper stability islands. Using a field programmable gate array, the amplitudes and frequencies of all QMS signals are digitally generated and managed, providing a robust and stable voltage control system. These techniques are experimentally verified through an interface with a commercial Pfeiffer QMG422 quadrupole rod system. When operating through the center of a stability island formed from higher order auxiliary excitation, approximately 50% and 400% improvements in 1% mass resolution and peak stability were measured, respectively, when compared with traditional QMS operation. Although tested with a circular rod system, the presented techniques have the potential to improve the performance of both circular and hyperbolic rod geometry QMS sensors.

Enabling the Next Generation of Spaceborne Quadrupole Mass Spectrometers

The quadrupole mass spectrometer (QMS) has over 30 years of spaceflight heritage in making important neutral gas and low energy ion observations. Given their geometrical constraints, these instruments are currently operated at the extreme limit of their capabilities. However, a technique called higher order auxiliary excitation provides a set of novel, robust, electronics-based solutions for improving the performance of these sensors. By driving the quadrupole rods with an additional frequency nearly twice that of the normal RF operating frequency, substantially increased abundance sensitivity, maximum attainable mass resolution, and peak stability can be achieved through operation of voltage scan lines through the center of formed upper stability islands. Such improvements are modeled using numerical simulations of ion trajectories in a quadrupole field with and without applied higher order auxiliary excitation. When compared to a traditional QMS with a mass range up to 500Da, sensors can be designed with the same precision electronics to have expected mass ranges beyond 1500Da with a power increase of less than twice that of its heritage implementations.