Extension des prestations de type "équipe mobile" aux foyers socio-éducatifs: projet pilote dans le canton de Vaud [Extension of mobile team services to socio-educational home: pilot project in the Vaud canton].

L'objectif principal de ce projet d'extension des prestations, de type Antenne d'intervention dans le milieu pour enfants et adolescents (AIMEA) aux foyers socio-éducatifs pour l'ensemble du canton de Vaud, vise à décloisonner les champs socio-éducatifs et pédopsychiatriques. 64 patients ont fait l'objet d'une évaluation au cours de la phase pilote (après une année de fonctionnement). De plus, une enquête de satisfaction a été effectuée soit à la fin du suivi, soit à la fin de la phase pilote de ce projet (au 31.12.2012). Cette expérience très positive, relevée par une grande majorité des acteurs impliqués dans la prise en charge socio-éducative et pédopsychiatrique des mineurs, suscite un désir d'extension des prestations de type équipe mobile à d'autres structures ou à d'autres types de situations. The main objective of this project about mobile team service extension to the socio-educational home of the whole Vaud canton targets to decompartmentalize the socio-educational and youth-psychiatry domains. 64 patient were assessed during this pilot phase (after one-year functioning). In addition, a satisfaction survey was done either at the end of the follow up or at the end of the pilot phase of the project (31.12.2012). This experience was very positive as highlighted by the vast majority of the person involved in the socio-educational and youth-psychiatric domains taking care of youth. A desire of extension of mobile team service to other institutional structure or other situations was expressed.

Strategic organization in projects and firms through software integration

As integrated software solutions reshape project delivery, they alter the bases for collaboration and competition across firms in complex industries. This paper synthesises and extends literatures on strategy in project-based industries and digitally-integrated work to understand how project-based firms interact with digital infrastructures for project delivery. Four identified strategies are to: 1) develop and use capabilities to shape the integrated software solutions that are used in projects; 2) co-specialize, developing complementary assets to work repeatedly with a particular integrator firm; 3) retain flexibility by developing and maintaining capabilities in multiple digital technologies and processes; and 4) manage interfaces, translating work into project formats for coordination while hiding proprietary data and capabilities in internal systems. The paper articulates the strategic importance of digital infrastructures for delivery as well as product architectures. It concludes by discussing managerial implications of the identified strategies and areas for further research.

Performance-based contracting in the construction sector

Construction procurement is complex and there is a very wide range of options available to procurers. Inappropriate choices about how to procure may limit practical opportunities for innovation. In particular, traditional approaches to construction procurement set up many obstacles for technology suppliers to provide innovative solutions. This is because they are often employed as sub-contractors simply to provide and install equipment to specifications developed before the point at which they become involved in a project. A research team at the University of Reading has developed a procurement framework that comprehensively defines the various options open to procurers in a more fine-grained way than has been known in the past. This enables informed decisions that can establish tailor-made procurement approaches that take into account the needs of specific clients. It enables risk and reward structures to be aligned so that contracts and payment mechanisms are aligned precisely with what a client seeks to achieve. This is not a “one-size-fits-all” approach. Rather, it is an approach that enables informed decisions about how to organize individual procurements that are appropriate to particular circumstances, acknowledging that they differ for each client and for each procurement exercise. Within this context, performance-based contracting (PBC) is explored in terms of the different ways in which technology suppliers within constructed facilities might be encouraged and rewarded for the kinds of innovation sought by the ultimate clients. Examples from various industry sectors are presented, from public sector and from private sector, with a commentary about what they sought to achieve and the extent to which they were successful. The lessons from these examples are presented in terms of feasibility in relation to financial issues, governance, economics, strategic issues, contractual issues and cash flow issues for clients and for contractors. Further background documents and more detailed readings are provided in an appendix for those who wish to find out more.

Competence Monitoring in Project Teams by using Web based portfolio management systems

This paper reports a learning experience related to the acquisition of project management competences. Students from three different universities and backgrounds, cooperate in a common project that drives the learning-teaching process. Previous related works on this initiative have already evaluated the goodness of this multidisciplinary, project-based learning approach in the context of a new educative paradigm. Yet the innovative experience has allowed the authors to define a rubric in order to measure specific competences in project management. The study shows the rubric’s main aspects as well as competence acquisition evaluation alternatives, based in the metrics defined. Key indicators and specific reports obtained from data base fields in the web tool will support this work. As a result, new competences can be assessed, such ones like teamwork, problem solving, communication and leadership. Final goal is to provide an overall competence map to the students at the same time they improve their skills.

Strengthening communication skills in an innovative context of engineering project management learning

This document presents an innovative, formal educational initiative that is aimed at enhancing the development of engineering students’ specific competences when studying Project Management (PM) subject. The framework of the experience combines (1) theoretical concepts, (2) the development of a real-case project carried out by multidisciplinary groups of three different universities, (3) the use of software web 2.0 tools and (4) group and individual assignments of students that play different roles (project managers and team members). Under this scenario, the study focuses on monitoring the communication competence in the ever growing PM virtual environment. Factors such as corporal language, technical means, stage, and PM specific vocabulary among others have been considered in order to assess the students’ performance on this issue. As a main contribution, the paper introduces an ad-hoc rubric that, based on previous investigations, has been adapted and tested for the first time to this new and specific context. Additionally, the research conducted has provided some interesting findings that suggest further actions to improve and better define future rubrics, oriented to communication or even other competences. As specific PM subject concerns, it has been detected that students playing the role of Project Managers strengthen their competences more than those ones that play the role of Team Members. It has also been detected that students have more difficulty assimilating concepts related to risk and quality management. However those concepts related with scope, time or cost areas of knowledge have been better assimilated by the students.

Marco de trabajo para adaptar las metodologías ágiles e implantarlas a nivel organizacional

Contexto: La adopción y adaptación de las metodologías ágiles ha sido objeto de estudio en la comunidad y diversas aproximaciones han sido propuestas como solución al problema. La mayoría de las organizaciones comienzan introduciendo prácticas ágiles de manera progresiva, las cuales, junto a las buenas prácticas ya existentes, conforman una nueva metodología ágil adaptada. El problema más importante con el que se enfrentan las organizaciones al adaptar una metodología ágil, son las necesidades específicas del contexto de cada proyecto, porque a pesar de haber definido la adaptación de la metodología en base a las buenas prácticas y procesos existentes en la organización, las condiciones particulares del proyecto y del equipo que lo va a desarrollar, exigen adaptaciones específicas. Otro aspecto importante a resolver es el poder implantar esta adopción y adaptación en toda la organización. Las metodologías ágiles no incluyen actividades que asistan a las organizaciones a solucionar este problema, porque su esfuerzo lo centran en el equipo y el proyecto. Objetivo: El objetivo principal de este trabajo de investigación consiste en “definir un marco de trabajo de adaptación de metodologías ágiles orientado a contextos que permita su implantación en toda la organización a través de ciclos de mejora basados en la reutilización de experiencias adquiridas”. Este marco de trabajo permitirá organizar, gestionar y validar la adaptación de las metodologías ágiles, desplegando en toda la organización las experiencias adquiridas, incorporando pequeñas mejoras en el proceso, y facilitando su reutilización. Todo esto, con el apoyo de la alta dirección. Método: Este trabajo se inició con una investigación exploratoria acompañada de una revisión sistemática para conocer el estado del arte del objeto de estudio, detectando las principales carencias y necesidades de resolución, a partir de las cuales, se delimitó el alcance del problema. Posteriormente, se definieron las hipótesis de investigación y se planteó una solución al problema a través de la definición del marco de trabajo, cuyos resultados fueron evaluados y validados a través de la realización de un caso de estudio. Finalmente, se obtuvieron las conclusiones y se establecieron las líneas futuras de investigación. Resolución: El marco de trabajo presenta una alternativa de adaptación de las metodologías ágiles orientada a contextos, y facilita su implantación en toda la organización. El marco de trabajo idéntica los contextos en los que se desarrollan los proyectos y analiza la causa de los problemas que afectan a la consecución de los objetivos de negocio en cada contexto. Posteriormente, identifica las acciones de adaptación requeridas para reducir o eliminar estas causas y las incorpora en la definición de la metodología ágil, creando de esta manera, una metodología adaptada para cada contexto manteniendo un nivel de agilidad aceptable. Cuando se inicia un nuevo proyecto, se identifica su contexto y se aplica la metodología ágil adaptada definida para dicho contexto. Al final de cada iteración, se analizan las medidas obtenidas y se las compara con la media aplicando una técnica para la evaluación de la consecución de los objetivos. En base a esta comparativa, y a la experiencia adquirida por el equipo, se realizan ajustes en las acciones de adaptación para intentar conseguir una mejora en la siguiente iteración. Una vez finalizado el proyecto, se conoce el impacto de los resultados conseguidos y se puede determinar si se ha alcanzado una mejora en el contexto del proyecto. De ser así, la metodología adaptada es almacenada en un repositorio de experiencias para poder ser reutilizada por otros equipos de desarrollo de la organización. Resultados: El trabajo de investigación fue evaluado y validado satisfactoriamente a través de su experimentación en un caso de estudio, aprobando las hipótesis establecidas. Los aportes y principales resultados de esta investigación son: Definición de un marco de trabajo integral de adaptación de metodologías ágiles, con capacidad de facilitar su implantación en toda la organización. Procedimiento para identificar contextos o escenarios de adaptación. Procedimiento para definir unidades de adaptación a partir de los inhibidores de los objetivos de negocio de la organización. Técnica para analizar la consecución de objetivos en propuestas de mejora de procesos. Conclusiones: Son tres las ventajas principales que han quedado evidenciadas durante la realización del trabajo de investigación: El marco de trabajo proporciona un mecanismo capaz de optimizar el rendimiento de la metodología ágil adaptada al orientar el proceso a las necesidades específicas del contexto del proyecto. El marco de trabajo permite conservar el conocimiento empírico adquirido por el equipo de desarrollo al registrarlo como experiencia adquirida para la organización. El marco de trabajo optimiza y reduce los tiempos del proceso de implantación de la metodología ágil adaptada en otros equipos de la organización. ABSTRACT Context: The adoption and tailoring of agile methods has been studied in the community and various approaches have been proposed as a solution. Most organizations start introducing agile practices gradually, which ones, together with existing good practices, make a new agile method tailored. When an organization starts to adapt an agile method, the context-specific needs of each project are the main trouble, because even though the agile method tailored has been defined based on best practices and processes in the organization, the specific conditions of the project and its team, require specific adaptations. Another important aspect to be solved is to implement this adoption and adaptation throughout all the organization. Agile methods do not include specific activities for helping organizations to solve this problem, because their effort is focused on the team and the project. Objective: The main objective of this research is to “define a tailoring framework for agile methods oriented to contexts that allows its deployment throughout all the organization using improvement cycles based on the reuse of lessons learned”. This framework will allow organize, manage and validate the tailoring of agile methods, adding small improvements in the process, and facilitating reuse. All this, with the support of senior management. Method: This work began with an exploratory investigation accompanied by a systematic review to determine the state of the art about the object of study, after major gaps and needs resolution were identified, and the scope of the problem was delimited. Subsequently, the research hypotheses were defined and the framework was developed for solving the research problem. The results were evaluated and validated through a case study. Finally, conclusions were drawn and future research were established. Resolution The framework presents an alternative for tailoring agile methodologies and facilitates its implementation throughout all the organization. The framework identifies the contexts or scenarios in which software development projects are developed and analyses the causes of the problems affecting the achievement of business goals in each context. Then the adaptation actions required to reduce or eliminate these causes are defined and incorporated into the definition of agile method. Thus, a method tailored for each context is created. When a new project is started, the context in which it will be developed is identified and the tailored agile method to that context is applied. At the end of each iteration of the project, the measurements obtained are analysed and compared with the historical average of context to analyse the improvement in business goals. Based on this comparison, and the experience gained by the project team, adjustments are made in adaptation actions to try to achieve an improvement in the next iteration. Once the project is completed, the impact of the achieved results are known and it can determine if it has reached an improvement in the context of the project. If so, the tailored agile method is stored in a repository of experiences to be reused by other development teams in the organization. Results The goal of this research was successfully evaluated and validated through experimentation in a case study, so the research hypotheses were approved. The contributions and main results of this research are: A framework for tailoring agile methods, that allows its deployment throughout all the organization. A procedure for identifying adaptation scenarios or contexts. A procedure for defining adaptation units from inhibitors of the business goals of the organization. A technique for analysing the achievement of goals in process improvement proposals. Conclusions: There are three main advantages that have been highlighted during the research: The framework provides a mechanism to optimize the performance of agile methods because it guides the process based on the specific needs of the project context. The framework preserves the empirical knowledge acquired by the development team because it registers this empirical knowledge as experience for the organization. The framework streamlines and shortens the process of deploying the tailored agile method to other teams in your organization.

Conflict Resolution to Project Performance

Conflict resolution is a key issue to manage when dealing with diverse stakeholders. By analysing in depth the most relevant and implicit aspects of the construct "conflict", this study focuses on examining how the five main strategies in solving common disagreements are adopted by considering different conflict sources. Hypotheses are tested using data collected from both the academic and business world. Perceptions of project managers and team members allows the authors not only to find significant differences by role played or type of organization, but to narrow the design of future approaches to investigate the relation between conflict and project performance. More specifically, the research indicates that project managers adopt confronting and compromising styles in most cases as first options, highlighting the influence of responsibility degree factor in how issues are undertaken within a project team.

Team-based working and employee well being:a cross-cultural comparison of United Kingdom and Hong Kong health services

This study examined the impact of team-based working, team structure, and job design on employee well-being (in term of job satisfaction and work stress) in staff working in healthcare organizations in Hong Kong. Cross-cultural differences in the impact of job design, team structure, and employee well-being outcomes between United Kingdom and Hong Kong were also investigated. A group of 197 staff from two Hong Kong hospitals were compared to a sample of 270 UK staff working in National Health Service organizations in the UK. Results showed that team structure and job design were significantly associated with greater employee satisfaction and lower stress for Hong Kong healthcare staff. Culture was also found to moderate the impact of team structure and job design on employee well-being. The findings suggest that although team structure and job design contribute to employee well-being, they have differential impacts across cultures. This provides insights to policy planning on building team-based organizations in the healthcare sector involving multinational collaboration.

Aging assessment of polyethylene-based insulated low-voltage cables for nuclear applications

This thesis aims at investigating the evolution of physico-chemical and electrical properties relevant to low-voltage power cables for nuclear application when subjected to typical nuclear power plant (NPP) environments i.e., to gamma radiation and high temperature. This research is part of the European Project Horizon 2020 TeaM Cables, which aims at providing a novel methodology for efficient and reliable NPP cable aging management to NPP operators. The analyzed samples consist of both coaxial and twisted pair cables with different polymeric compounds used as primary insulation. Insulating materials are based on the same silane cross-linked polyethylene matrix with different additives and fillers. In order to characterize the material response to the environmental stresses, various experimental techniques have been used. These characterizations range from the microscale chemical response e.g. by FTIR, OIT and DSC, to the macroscale electrical and mechanical behavior. A significant part of this Thesis is given to the correlation of the response to aging among the different measured properties. It has been shown that it could be possible to connect both the chemical and mechanical properties of the investigated XLPE cables with the electrical ones. In particular, the high-frequency dielectric response allows an effective monitoring of both the early periods of aging, controlled by the antioxidant consumption kinetics, and then the subsequent oxidation of the polymer matrix. Therefore, dielectric spectroscopy showed to be capable of assessing the LV cable aging state and, it might be used as an aging marker for cable diagnostic. The last part of the manuscript focuses on the building of a predictive modelling approach of LV cable conditions subjected to radio-chemical aging. It resulted into obtaining a lifetime curve which relates the aging factor to which the cable is subjected to, namely the dose rate, with the limit value of the considered electrical property (tanδ).

Digital-based interventions for teams in the workplace

This research project investigated a digital workplace intervention based on team coaching and social network visualisation. The investigation was carried out through four studies. Study 1 was a systematic literature review with a realist synthesis approach about workplace digital interventions at multiple levels, highlighting the need for more research about group-level digital workplace interventions. Study 2 was a qualitative needs assessment exercise that verified the fit between the targeted organisations and the selected intervention. Following the tailored implementation of the intervention, Study 3 analysed recipients’ positive perceptions of intervention characteristics, with usability and integrity being appreciated the most, and acceptability being appreciated the least. While the intervention was considered usable and recipients felt valued during sessions, training did not fully meet their expectations. Also, recipients’ perceptions did not change from second to fourth session, suggesting they remained stably satisfied with the intervention over time. Finally, Study 4 tested two relevant Context-Mechanism-Outcome (CMO) configurations and suggested that teams implementing action plans developed during training might need less support from immediate managers to coordinate collective efforts and accomplish collective performance. Moreover, peer support towards training transfer was confirmed as a relevant contextual factor contributing to intervention effectiveness. Overall, this multifaceted and complex research project offers a nuanced examination of team-level digital interventions within the contemporary workplace, unveiling valuable insights and opportunities for further refinement and application.

Implementação da filosofia pull na produção na empresa Schnellecke

Trabalho Final de mestrado para obtenção do grau de Mestre em Engenharia Mecânica perfil Manutenção e Produção

The European Project Semester at ISEP: Learning to Learn Engineering

The European Project Semester at ISEP (EPS@ISEP) is a one semester project-based learning programme addressed to engineering students from diverse scientific backgrounds and nationalities. The students, organized in multicultural teams, are challenged to solve real world multidisciplinary problems, accounting for 30 ECTU. The EPS package, although focused on project development (20 ECTU), includes a series of complementary seminars aimed at fostering soft, project-related and engineering transversal skills (10 ECTU). This paper presents the study plan, resources, operation and results of the EPS@ISEP that was created in 2011 to apply the best engineering education practices and promote the internationalization of ISEP. The results show that the EPS@ISEP students acquire during one semester the scientific, technical and soft competences necessary to propose, design and implement a solution for a multidisciplinary problem.

Development of Biomimetic Robots in the EPS Engineering Programme Capstone Project

This paper presents the development of a fish-like robot called Bro-Fish. Bro-Fish aims to be an educational toy dedicated to teaching mechanics, programming and the physics of floating objects to youngsters. The underlying intention is to awaken the interest of children for technology, especially biomimetic (biologically inspired) approaches, in order to promote sustainability and raise the level of ecological awareness. The main focus of this project was to create a robot with carangiform locomotion and controllable swimming, providing the opportunity to customize parts and experiment with the physics of floating objects. Therefore, the locomotion principles of fishes and mechanisms developed in related projects were analysed. Inspired by this background knowledge, a prototype was designed and implemented. The main achievement is the new tail mechanism that propels the robot. The tail resembles the undulation motion of fish bodies and is actuated in an innovative way, triggered by an elegant movement of a rotating helicoidal. First experimental tests revealed the potential of the proposed methodology to effectively generate forward propulsion.

A+ grandparents at school

Facing an aging society, where there is a large gap between generations and where the elderly are neglected, the Portuguese Red Cross – Delegation of Vila Nova de Gaia – created the project A+: grandparents at school, which encourages intergenerational work. After observing the positive results of the pilot project, the A+ team decided that the project has the potential to be scaled at a national level to enable it to contribute to the integration of the older people in the society, as well as for positive changes of individuals with regard to the elderly. This work project proposes a method to determine whether A+ can be scaled and what is the most efficient way to do it, establishing a process of scale that can be used by every non-profit organization

Processos de melhoria social: a requalificação do Bairro Social de Santa Tecla

Dissertação de mestrado integrado em Arquitectura