Liiketoimintastrategisten vaatimusten syntyminen ja niiden toteutumisen arviointi keskisuurten yritysten toiminnanohjausjärjestelmähankkeissa. Tapaustutkimus kolmesta teollisuusyrityksestä ja aineistolähtöinen teoria

Tietojärjestelmien strateginen kehittäminen on ollut niin liike-elämän kiinnostuksen kuin akateemisen tutkimuksenkin kohteena jo pitkään. Aihe on edelleen ajankohtainen, eikä ajankohtaisuus osoita laantumisen merkkejä. Valtaosa tutkimuksesta on kohdistunut suuryrityksiin ja jonkin verran pk-yrityksiin yhtenä ryhmänä. Tutkimus on kohdistunut aiheeseen tarkastelemalla onko tietojärjestelmien ja liiketoimintastrategian välillä yhteyttä, ja jos, onko sillä merkitystä yrityksen menestykselle. Tämän tutkimuksen tavoitteena oli pureutua syvemmälle siihen tapaan, jolla yritys kytkee liiketoimintastrategiansa tietojärjestelmähankintaan. Kohdetietojärjestelmäksi tutkimuksessa valittiin toiminnanohjausjärjestelmät ja yrityskooksi keskisuuret yritykset. Toiminnanohjausjärjestelmän valintaa voidaan perustella sen kattavuudella yrityksen toiminnassa eri sidosryhmien suunnasta katsottaessa. Keskisuuret yritykset valittiin osittain sen vuoksi, koska niistä ei ole paljoakaan omaa tutkimusta, osittain sen vuoksi, että niiden luonne kehityspolun epäjatkumokohdassa haluttiin nostaa esille. Tutkimuksen empiirinen osa pohjautuu kolmeen tutkimustapaukseen, kolmen keskisuuren yrityksen toiminnanohjaushankkeeseen. Tapausyritysten liiketoiminta- ja ITjohtoa haastateltiin, ja lisäksi käytettiin kaikkea saataville ollutta kirjallista arkistoaineistoa. Tutkimuksen päämenetelmä oli Grounded Theory (GT). Tutkimustavassa ei, poiketen useista muista laadullisista tutkimustavoista, ole ennalta määrättyä viitekehystä, vaan tutkimus lähtee liikkeelle ns. puhtaalta pöydältä ilman esioletuksia luoden tutkimusprosessin kuluessa uutta teoriaa. Tutkimustavan etuna voidaan pitää ennakkoluulottomuutta. Aikaisemman tutkimuksen rooli tässä tutkimuksessa oli ensinnäkin kartoittaa tutkimusaluetta ja olla johdantona tutkimukselle, toisaalta tuloksia vertailtiin aikaisempaan tutkimukseen. Tutkimusaineisto analysoitiin tarkasti. Ensin aineisto käytiin läpi koodaamalla se aineistosta esille nousseiden käsitteiden alle. Seuraavaksi saatu tulos luokiteltiin aineistosta nousseisiin luokkiin sekä muodostettiin käsitteiden ja luokkien väliset yhteydet. Lopuksi muodostumassa oleva teoria konkretisoitiin 18 hypoteesin ja hypoteesit yhdistävän mallin avulla. Tutkimuksessa saatiin uutta tietoa siitä, miten vaatimusprosessi etenee ja miten keskisuuren yrityksen ominaispiirteet vaikuttavat vaatimusprosessiin. Lisäksi saatiin uutta tietoa siitä, mitkä ovat kriittisiä menestystekijöitä keskisuuren yrityksen toiminnanohjaushankkeessa. Keskisuuretyritykset näyttävät tämän tutkimuksen aineiston perusteella osaavan asettaa vaatimuksia toiminnanohjausjärjestelmälle liiketoimintastrategian, prosessikuvausten ja toiminnanohjausjärjestelmien tarjoamien mahdollisuuksien suunnista. Vaatimusten toteutumisenarviointi on keskisuurilla yrityksillä epäsystemaattista, kuten aikaisemmassa tutkimuksessa on todettu olevan myös suurilla yrityksillä. Resurssivaje vaikeuttaa toiminnanohjausjärjestelmän liiketoimintastrategisten vaatimusten toteutumista. Tutkimusaineiston perusteella voidaan päätellä, että keskisuurissa yrityksissä – huolimatta siitä, että niissä on olemassa prosessikuvaukset – ei ole varsinaista prosessiajattelua tai prosessijohtamista. Keskisuuret yritykset eivät tämän tutkimuksen aineiston perusteella näytä muodostavan poikkeusta, vaan mittariston käyttö on epäkypsää, eikä mittaristoa pystytä hyödyntämään tietojärjestelmähankkeen tukena. Tulosten pohjalta voidaan arvioida, että strategisen johtamisen komponentit ovat keskisuuressa yrityksessä toisistaan irrallisia. Vaikka toiminnanohjaushankkeen vaatimuksia asetettaessa liiketoimintastrategia on vahvasti mukana, jää vaatimuksenasettelu karkealle tasolle, eikä konkretisoidu prosesseihin ja mittarointiin. Sen seurauksena toiminnanohjausjärjestelmästä ei saada kaikkea sitä hyötyä ja tukea liiketoimintastrategialle, mikä olisi mahdollista. Tutkimuksessa tuli myös esille resurssi- ja osaamispuutteen haittavaikutuksia keskisuurten yritysten toiminnanohjaushankkeiden vaatimusprosessissa. Puutteet yhdistettynä hajallaan oleviin strategisen johtamisen komponentteihin muodostavat yhdessä vaikean lähtökohdan strategiselle toiminnanohjaushankkeelle.

Química orgânica experimental: integração de teoria, experimento e análise

A new approach for teaching in basic experimental organic chemistry is presented. Experimental work goes on parallel to theoretical lectures leading to an immediate application of theoretical concepts transmitted therein. One day/week is dedicated exclusively to the organic laboratory. Reactions are proposed as problems to be solved; the student has to deduce the structure of the product on the basis of his observations, the analytical data and his mechanistical knowledge. 70 different experiments, divided in 7 thematical chapters, are presented. All experiments require the analysis and discussion of 1H and 13C NMR, IR and UV spectra. Additional questions about each reaction have to be answered by the student in his written report. Laboratory safety is garanteed by the exclusion or substitution of hazardous and toxic reagents. Microscale preparations are adopted in most cases to lower the cost of materials and the amount of waste. Recycling of many reaction products as starting materials in other experiments reduces the need for commercial reagents and allows the execution of longer reaction sequences. Only unexpensive standard laboratory equipment and simple glassware are required. All experiments include instructions for the save treatment or disposal of chemical waste.

Elementos da dinâmica química ao nível da teoria variacional do estado de transição com correções interpoladas

In this article are presented some fundamental elements of the conventional and of the variational transition state theories which are needed to carried out calculations of semi-classical chemical dynamics. Some important bottlenecks in building reliable potential energy surfaces using electronic structure calculations are also discussed. It is put emphasis on the methodology of the variational transition state theory with interpolated corrections (VTST-IC), and its application in the calculations of the rate constants and of the kinetic isotope effect (KIE) of CH4 + Cl « CH3 + HCl reaction.

Técnicas in situ de baixo custo em eletroquímica: a microbalança a cristal de quartzo

Among in situ techniques, the electrochemical quartz crystal microbalance (EQCM) is a powerful tool for the study of electrochemical reactions that produce mass changes in the electrode/solution interface. This review present some systems in which the EQCM combined with classical electrochemical techniques, gives relevant information for understanding the charge transport process at a molecular level. The aim of this review is to do a brief description of experimental arrangements, with emphasis on some special cares that must be considered by the users. Secondly, some chosen electrochemical systems where the technique was successfully applied are discussed. Finally, a brief analysis of electroacoustic impedance experiments was done in order to show when the Sauerbrey equation can be used.

Construção e otimização de um reator de baixo custo para a fotodegradação da matéria orgânica em águas naturais e sua aplicação no estudo da especiação do cobre por voltametria

This work describes the construction of a home-made low-cost reactor, using easily available materials, capable of destroying efficiently dissolved organic matter. Just 30 minutes of irradiation were sufficient to destroy more than 99% of the humic acids present in a solution of 4 mg C L-1. Copper speciation was evaluated in natural waters of different salinities to test the reactor's efficiency in destroying organically complexed metal species. The effect of the organic matter concentration, salinity, dissolved oxygen and temperature in the photo-oxidation process is discussed.

Estudo da adsorção de hidrogênio e sulfeto na superfície de paládio: aspectos experimentais (eletroquímica) e teóricos (ab initio e Teoria do Funcional da Densidade)

The adsorption of H and S2- species on Pd (100) has been studied with ab initio, density-functional calculations and electrochemical methods. A cluster of five Pd atoms with a frozen geometry described the surface. The computational calculations were performed through the GAUSSIAN94 program, and the basis functions adapted to a pseudo-potential obtained by using the Generator Coordinate Method adapted to the this program. Using the cyclic voltammetry technique through a Model 283 Potentiostat/Galvanostat E.G.&G-PAR obtained the electrochemical results. The calculated chemisorption geometry has a Pd-H distance of 1.55Å, and the potential energy surface was calculated using the Becke3P86//(GCM/DFT/SBK) methodology. The adsorption of S2- ions on Pd surface obtained both through comparison between the experimental and theoretical results, at MP2 level, suggest a S2- absorption into the metallic cluster. The produced Pd-(S2-) system was show to be very stable under the employed experimental conditions. The paper has shows the powerful aid of computational methods to interpret adsorption experimental data.

Índices de reatividade química a partir da teoria do funcional de densidade: formalismo e perspectivas

The fundaments of the modern Density Functional Theory (DFT), its basic theorems, principles and methodology are presented. This review also discuss important and widely used concepts in chemistry but that had not been precisely defined until the development of the DFT. These concepts were proposed and used from an empirical base, but now their precise definition are well established in the DFT formalism. Concepts such as chemical potential (electronegativity), hardness, softness and Fukui function are presented and their consequences to the understanding of chemical reactivity are discussed.

Métodos de baixo custo para purificação de reagentes e controle da contaminação para a determinação de metais traços em águas naturais

Probably one of the most difficult and challenging aspects of measuring trace metals in natural waters is to avoid contamination during sampling, manipulation and analysis. This work discusses how to avoid contamination using simple procedures, and considers alternative methods to purify deionised water and low grade reagents to enable accurate determination of trace metals in natural waters in a common laboratory. Measurements were performed by cathodic stripping voltammetry and copper was used as a model metal to test the procedures. It was possible to evaluate copper speciation in natural waters even when total dissolved copper concentration was as low as 1.5 nmol L-1. The methods' accuracy was confirmed by analysis of certified seawater.

Desenvolvimento de um dispositivo de baixo custo para medidas por quimiluminescência

A simple and low cost device (ca. US$ 150) that comprises two photodiodes fixed in lab-made Perspex flow cell is proposed for chemiluminescence measurements. The characteristics of the device (large observation window and reduced thickness) allow maximizing the amount of the emitted radiation detected. A sensitivity improvement of ca. 50 % was observed by employing two photodiodes for signal measurements. The performance of the device was assessed by the oxidation of luminol by hydrogen peroxide, yielding a linear response within the range of 2.50 to 500 µmol L-1 H2O2. The detection limit was estimated as 0.8 µmol L-1 hydrogen peroxide which is comparable with those obtained by using equipments based on photomultipliers.

Um banho termostático de baixo custo (temperatura ambiente até 0ºC)

Thermal baths to decrease ambient temperature are an indispensable tool for most research and teaching laboratories, especially those in tropical or equatorial regions. A simple and inexpensive thermal bath has been developed based on a scratched compressor. It has three possible setups for cooling: sample immersed into the bath, sample flowing through the bath, and cooling liquid flowing in a jacket around the sample. It has been tested for 40 months. The temperature ranges from room temperature to 0 °C, when using water. The repeatability is better than 3% and the precision varies from 0.5% to 2%.

Cálculo ab initio de intensidades Raman dinâmicas utilizando a teoria da resposta linear

In this paper a methodology for the computation of Raman scattering cross-sections and depolarization ratios within the Placzek Polarizability Theory is described. The polarizability gradients are derived from the values of the dynamic polarizabilities computed at the excitation frequencies using ab initio Linear Response Theory. A sample application of the computational program, at the HF, MP2 and CCSD levels of theory, is presented for H2O and NH3. The results show that high correlated levels of theory are needed to achieve good agreement with experimental data.

Recuperação de sílica-gel utilizando processos oxidativos avançados: uma alternativa simples e de baixo custo

Silica gel is widely used as adsorbent for isolating and purifying natural compounds. Intensive use and high cost make this process expensive and generate solid residues contaminated with many different organic compounds. In the present work a simple method for recycling silica was investigated, by using Advanced Oxidative Processes. Silica gel was treated with H2O2/solar light and compared with a sample treated by conventional methods (high temperature and oxidation with KMnO4). High temperature treatment changes the structure of the silica and, consequently, the separation efficiency. Oxidation by using KMnO4 requires multiple steps and produces residues, including manganese and oxalic acid. The method using H2O2/solar light to recuperate silica gel does not modify its separation efficiency and is less expensive than the traditional methods. Additionally, HPLC and GC-MS analysis indicate that H2O2/solar light eliminates all residues of the silica gel.

Multímetro interfaceado de baixo custo para aquisição de dados

A digital multimeter (~U$ 240.00 on the national market) connected to a microcomputer by a RS-232 serial interface is proposed for data acquisition in equipment with analog output. Data are measured at the rate of 2 points per second and stored in text files by the software that accompanies the device, running in a Windows environment. The performance of the multimeter was verified by monitoring the transient signals generated in flow injection systems associated with fluorimetric, spectrophotometric and flame photometric detection. In addition, the performance of the proposed device was similar to that attained by employing an interface card with a 12-bit analog-to-digital converter for acquisition of the signals generated by a capillary electrophoresis equipment with oscillometric detection.

Propriedades eletrônicas e estruturais do PbTiO3: teoria do funcional de densidade aplicada a modelos periódicos

Calculations based on density functional theory at the B3LYP hybrid functional level applied to periodic models have been performed to characterize the structural and electronic properties of PbTiO3. Two different slab terminations (PbO and TiO2) have been considered to obtain and discuss the results of band structure, density of states, charge distribution on bulk and surface relaxation. It is observed that the relaxation processes are most prominent for the Ti and Pb surface atoms. The electron density maps confirm the partial covalent character of the Ti-O bonds. The calculated optical band gap and other results are in agreement with experimental data.

Espectros eletrônicos de alguns complexos de geometria octaédrica de Ni2+: uma introdução prática à teoria do campo cristalino no curso de graduação

The experiment introduces the undergraduate students to the crystal field theory. The electronic spectra of the octahedral complexes of [Ni(L)n]2+ (L = H2O, dmso, NH3 and en) obtained in the experiment are used to calculate 10Dq and B parameters. The experiment shows how the parameters can be calculated and correlated with the nature of the ligands and the field intensities produced.