Buyback and return policies for a book publishing firm = Egy könyvkiadó vállalat visszavásárlási stratégiája

A dolgozat célja egy vállalati gyakorlatból származó eset elemzése. Egy könyvkiadót tekintünk. A kiadó kapcsolatban van kis- és nagykereskedőkkel, valamint a fogyasztók egy csoportjával is vannak kapcsolatai. A könyvkiadók projekt rendszerben működnek. A kiadó azzal a problémával szembesül, hogy hogyan ossza el egy frissen kiadott és nyomtatott könyv példányszámait a kis- és nagykereskedők között, valamint mekkora példányszámot tároljon maga a fogyasztók közvetlen kielégítésére. A kiadóról feltételezzük, hogy visszavásárlási szerződése van a kereskedőkkel. A könyv iránti kereslet nem ismert, de becsülhető. A kis- és nagykereskedők maximalizálják a nyereségüket. = The aim of the paper is to analyze a practical real world problem. A publishing house is given. The publishing firm has contacts to a number of wholesaler / retailer enterprises and direct contact to customers to satisfy the market demand. The book publishers work in a project industry. The publisher faces with the problem how to allocate the stocks of a given, newly published book to the wholesaler and retailer, and to hold some copies to satisfy the customers direct from the publisher. The publisher has a buyback option. The distribution of the demand is unknown, but it can be estimated. The wholesaler / retailer maximize the profits. The problem can be modeled as a one-warehouse and N-retailer supply chain with not identical demand distribution. The model can be transformed in a game theory problem. It is assumed that the demand distribution follows a Poisson distribution.

Initial inventory levels for a book publishing firm = Kezdőkészletek egy könyvkiadó vállalatnál

Egy könyvkiadó vállalatot vizsgálunk. A kiadó kiadványait a szokásos értékesítési láncon (kis- és nagykereskedelem) keresztül értékesíti. A kérdés az, hogy egy új könyv példányait hogyan allokálja az értékesítési láncban. Feltételezzük, hogy a kereslet ismert, Poisson-eloszlású. A készletezés költségeit szintén ismertnek tételezzük fel. Cél a költségek minimalizálása. = The aim of the paper is to analyze a practical real world problem. A publishing house is given. The publishing firm has contacts to a number of wholesaler / retailer enterprises and direct contact to customers to satisfy the market demand. The book publishers work in a project industry. The publisher faces with the problem to allocate the stocks of a given, newly published book to the wholesaler and retailer, and to hold some copies to satisfy the customers direct from the publisher. The distribution of the demand is unknown, but it can be estimated. The costs consist of inventory holding and shortage, backorder costs. The decision maker wants to minimize these relevant costs. The problem can be modeled as a one-warehouse and N-retailer supply chain with not identical demand distribution. The problem structure is similar that of a newsvendor model. It is assumed that the demand distribution follows a Poisson distribution.

A vállalati logisztikai költségek a magyarországi kis- és középvállalkozások körében végzett felmérés tükrében (Corporate logistics costs of the Hungarian small- and medium-sized enterprises)

A cikk a magyarországi kis- és középvállalkozások logisztikai költségeit vizsgálja a nemzetközi kutatások tükrében és a 2009-es közel kétezer hazai KKV-re kiterjedő „Vállalkozások helyzetének felmérése” alapján. A hazai logisztikai költségeket leginkább a vállalatméret és az ágazat befolyásolja. A magyarországi kis- és középvállalkozások ki nem szervezett szállítási és raktározási tevékenységei a hazai fuvarozóknak és raktárszolgáltatóknak jelentős piacbővülést jelenthetnének. Ez azonban csak látens piacbővülés, mivel a hazai KKV-k nem tervezik, hogy szállítási és raktározási tevékenységeiket nagyobb arányban szervezzék ki. Ez részben azzal magyarázható, hogy a feldolgozóipari, mezőgazdasági és kereskedő kis- és középvállalkozások viszonylag nagy arányban tekintik a logisztikát alapvető képességnek. Nemzetközi viszonylatban a magyarországi KKV-k magas logisztikai költségszintekkel szembesülnek, melynek mérséklésével az adminisztrációs terhek csökkentéséhez hasonló megtakarítást lehetne elérni. ____ This article examines total logistics costs and its components of the Hungarian small- and medium-sized enterprises in the light of international researches. It shows that company-size and its sector are the most important drivers of logistics costs and its components according to „Survey of position of enterprises”, which covered nearly 2000 Hungarian SMEs in 2009. It also proves that transport and warehousing demand of the Hungarian SMEs means a significant market growth for national carriers and warehouse providers. It is only a latent growth, because the Hungarian SMEs do not plan to outsource their transport and warehouse activities in a greater extent. The relative high level of logistics as a core competence among processing industry, agriculture and trade SMEs can be a partial explanation to this. The Hungarian small- and medium-sized enterprises face with high logistics costs in international comparison. Its reduction may bring similar savings as reduction of administrative burdens.

Progettazione e Sviluppo di un Sistema di Proactive Alerting all'interno di una piattaforma di Big Data Analytics

Il lavoro presentato in questo elaborato tratterà lo sviluppo di un sistema di alerting che consenta di monitorare proattivamente una o più sorgenti dati aziendali, segnalando le eventuali condizioni di irregolarità rilevate; questo verrà incluso all'interno di sistemi già esistenti dedicati all'analisi dei dati e alla pianificazione, ovvero i cosiddetti Decision Support Systems. Un sistema di supporto alle decisioni è in grado di fornire chiare informazioni per tutta la gestione dell'impresa, misurandone le performance e fornendo proiezioni sugli andamenti futuri. Questi sistemi vengono catalogati all'interno del più ampio ambito della Business Intelligence, che sottintende l'insieme di metodologie in grado di trasformare i dati di business in informazioni utili al processo decisionale. L'intero lavoro di tesi è stato svolto durante un periodo di tirocinio svolto presso Iconsulting S.p.A., IT System Integrator bolognese specializzato principalmente nello sviluppo di progetti di Business Intelligence, Enterprise Data Warehouse e Corporate Performance Management. Il software che verrà illustrato in questo elaborato è stato realizzato per essere collocato all'interno di un contesto più ampio, per rispondere ai requisiti di un cliente multinazionale leader nel settore della telefonia mobile e fissa.

A branch and efficiency algorithm for the optimal design of supply chain networks

Supply chain operations directly affect service levels. Decision on amendment of facilities is generally decided based on overall cost, leaving out the efficiency of each unit. Decomposing the supply chain superstructure, efficiency analysis of the facilities (warehouses or distribution centers) that serve customers can be easily implemented. With the proposed algorithm, the selection of a facility is based on service level maximization and not just cost minimization as this analysis filters all the feasible solutions utilizing Data Envelopment Analysis (DEA) technique. Through multiple iterations, solutions are filtered via DEA and only the efficient ones are selected leading to cost minimization. In this work, the problem of optimal supply chain networks design is addressed based on a DEA based algorithm. A Branch and Efficiency (B&E) algorithm is deployed for the solution of this problem. Based on this DEA approach, each solution (potentially installed warehouse, plant etc) is treated as a Decision Making Unit, thus is characterized by inputs and outputs. The algorithm through additional constraints named “efficiency cuts”, selects only efficient solutions providing better objective function values. The applicability of the proposed algorithm is demonstrated through illustrative examples.

Radio frequency identification and time-driven activity based costing:RFID-TDABC application in warehousing

Purpose: This paper extends the use of Radio Frequency Identification (RFID) data for accounting of warehouse costs and services. Time Driven Activity Based Costing (TDABC) methodology is enhanced with the real-time collected RFID data about duration of warehouse activities. This allows warehouse managers to have accurate and instant calculations of costs. The RFID enhanced TDABC (RFID-TDABC) is proposed as a novel application of the RFID technology. Research Approach: Application of RFID-TDABC in a warehouse is implemented on warehouse processes of a case study company. Implementation covers receiving, put-away, order picking, and despatching. Findings and Originality: RFID technology is commonly used for the identification and tracking items. The use of the RFID generated information with the TDABC can be successfully extended to the area of costing. This RFID-TDABC costing model will benefit warehouse managers with accurate and instant calculations of costs. Research Impact: There are still unexplored benefits to RFID technology in its applications in warehousing and the wider supply chain. A multi-disciplinary research approach led to combining RFID technology and TDABC accounting method in order to propose RFID-TDABC. Combining methods and theories from different fields with RFID, may lead researchers to develop new techniques such as RFID-TDABC presented in this paper. Practical Impact: RFID-TDABC concept will be of value to practitioners by showing how warehouse costs can be accurately measured by using this approach. Providing better understanding of incurred costs may result in a further optimisation of warehousing operations, lowering costs of activities, and thus provide competitive pricing to customers. RFID-TDABC can be applied in a wider supply chain.

Inventory of SINOPS project data sets

During the SINOPS project, an optimal state of the art simulation of the marine silicon cycle is attempted employing a biogeochemical ocean general circulation model (BOGCM) through three particular time steps relevant for global (paleo-) climate. In order to tune the model optimally, results of the simulations are compared to a comprehensive data set of 'real' observations. SINOPS' scientific data management ensures that data structure becomes homogeneous throughout the project. Practical work routine comprises systematic progress from data acquisition, through preparation, processing, quality check and archiving, up to the presentation of data to the scientific community. Meta-information and analytical data are mapped by an n-dimensional catalogue in order to itemize the analytical value and to serve as an unambiguous identifier. In practice, data management is carried out by means of the online-accessible information system PANGAEA, which offers a tool set comprising a data warehouse, Graphical Information System (GIS), 2-D plot, cross-section plot, etc. and whose multidimensional data model promotes scientific data mining. Besides scientific and technical aspects, this alliance between scientific project team and data management crew serves to integrate the participants and allows them to gain mutual respect and appreciation.

Informationsförvaltning inom en stor organisation : En fallstudie på Trafikverket

Denna studie syftar till att undersöka hur en stor organisation arbetar med förvaltning av information genom att undersöka dess nuvarande informationsförvaltning, samt undersöka eventuella förslag till framtida informationsförvaltning. Vidare syftar studien också till att undersöka hur en stor organisation kan etablera en tydlig styrning, samverkan, hantering och ansvars- och rollfördelning kring informationsförvaltning. Denna studie är kvalitativ, där datainsamlingen sker genom dokumentstudier och intervjuer. Studien bedrivs med abduktion och är en normativ fallstudie då studiens mål är att ge vägledning och föreslå åtgärder till det fall som uppdragsgivaren har bett mig att studera. Fallet i denna studie är ett typiskt fall, då studiens resultat kan vara i intresse för fler än studiens uppdragsgivare, exempelvis organisationer med liknande informationsmiljö. För att samla teori till studien så har jag genomfört litteraturstudier om ämnen som är relevanta för studiens syfte: Informationsförvaltning, Business Intelligence, Data Warehouse och dess arkitektur, samt Business Intelligence Competency Center. Denna studie bidrar med praktiskt kunskapsbidrag, då studien ger svar på praktiska problem. Uppdragsgivaren har haft praktiska problem i och med en icke fungerade informationsförvaltning, och denna studie har bidragit med förslag på framtida informationsförvaltning. Förslaget på framtida informationsförvaltning involverar ett centraliserat Data Warehouse, samt utvecklingen utav en verksamhet som hanterar informationsförvaltning och styrningen kring informationsförvaltningen inom hela organisationen.

Central Stores Inventory: Employing the IBM 1410 Magnetic Tape Computer System

The Property and Equipment Department has a central supply of automotive parts, tools, and maintenance supplies. This central supply is used to supply the repair shop and also to supply parts to the various field garages and all departments of the Commission. The old procedure involved keeping track manually of all of the parts, which involved some 22,000 items. All records, billings, arid re-order points were kept manually. Mani times the re-order points were located by reaching into a bin and finding nothing there. Desiring to improve this situation, an inventory control system was established for use on the computer. A complete record of the supplies that are stored in the central warehouse was prepared and this information was used to make a catalog. Each time an item is issued or received, it is processed through the inventory program. When the re-order point is reached, a notice is given to reorder. The procedure for taking inventory has been improved. A voucher invoice is now prepared by the computer for all issues to departments. These are some of the many benefits that have been de rived from this system.

La Business Intelligence per il monitoraggio delle vendite: il caso Ducati Motor Holding

“La Business Intelligence per il monitoraggio delle vendite: il caso Ducati Motor Holding”. L’obiettivo di questa tesi è quello di illustrare cos’è la Business Intelligence e di mostrare i cambiamenti verificatisi in Ducati Motor Holding, in seguito alla sua adozione, in termini di realizzazione di report e dashboard per il monitoraggio delle vendite. L’elaborato inizia con una panoramica generale sulla storia e gli utilizzi della Business Intelligence nella quale vengono toccati i principali fondamenti teorici: Data Warehouse, data mining, analisi what-if, rappresentazione multidimensionale dei dati, costruzione del team di BI eccetera. Si proseguirà mediante un focus sui Big Data convogliando l’attenzione sul loro utilizzo e utilità nel settore dell’automotive (inteso nella sua accezione più generica e cioè non solo come mercato delle auto, ma anche delle moto), portando in questo modo ad un naturale collegamento con la realtà Ducati. Si apre così una breve overview sull’azienda descrivendone la storia, la struttura commerciale attraverso la quale vengono gestite le vendite e la gamma dei prodotti. Dal quarto capitolo si entra nel vivo dell’argomento: la Business Intelligence in Ducati. Si inizia descrivendo le fasi che hanno fino ad ora caratterizzato il progetto di Business Analytics (il cui obiettivo è per l'appunto introdurre la BI i azienda) per poi concentrarsi, a livello prima teorico e poi pratico, sul reporting sales e cioè sulla reportistica basata sul monitoraggio delle vendite.

Melhoria de fluxos no armazém de componentes da Bosch Termotecnologia S.A.

A gestão de um armazém de componentes de uma qualquer empresa produtiva é uma das principais tarefas a desempenhar no seio desta, pois a mesma afecta toda a cadeia de abastecimento de entrega do produto final, sendo o armazém de componentes o início da cadeia interna. Qualquer dificuldade que surja no desenrolar das actividades associadas poderá causar impactos prejudiciais nos processos consequentes. A melhoria do principal processo do armazém, correspondente à satisfação dos pedidos de material dos processos a jusante, é algo que trará benefícios a toda a cadeia, ao mesmo tempo que são melhoradas as condições de trabalho, eliminando o desperdício e tornando o processo mais eficiente. Não obstante deste processo, ainda existe a necessidade de recolher e gerir informações referentes aos diferentes processos do armazém da maneira mais rápida possível, para actuar de acordo com as necessidades. A falta de informação relativamente ao estado de um processo também poderá influenciar os processos seguintes de forma negativa. O projecto aqui apresentado foi realizado no armazém de componentes da Bosch Termotecnologia S.A., em Aveiro, tendo como objectivo mostrar a importância da movimentação de material e também de informação dentro desta área, criando ao mesmo tempo a melhoria tanto dos fluxos de material como dos fluxos de informação. Serão apresentadas diferentes implementações que foram desenvolvidas com o intuito de criar melhoria nos fluxos: a criação de novos fluxos de informação para o processo de recepção de material, com o intuito de recolher informação que até agora não era perceptível, para depois actuar na melhoria do processo; a criação de áreas dedicadas dentro da área de picking, de modo a atingir uma redução no número de colaboradores afectos ao processo de picking; a implementação de uma célula de repacking, de modo a remover esta actividade do processo de picking; bem como todas as actividades realizadas com o objectivo de implementar as melhorias propostas.

Melhoria do abastecimento interno com comboio logístico na indústria automével

Este projeto surgiu da necessidade de uma empresa da indústria automóvel melhorar o modo de abastecimento das suas várias linhas de produção. Optando por um abastecimento através de comboio logístico, em detrimento do uso de empilhador, indo assim de encontro com as práticas de pensamento lean aplicadas à logística, procurando eliminar o desperdício e aumentar a produtividade de uma ação vital do seu negócio. Nesse sentido, este projeto procurou dar resposta a esse objetivo, consistindo no estudo da situação atual e posterior análise das alterações necessárias a realizar visando a melhoria do abastecimento interno com comboio logístico. O projeto integra diversas reformulações ao nível das linhas de produção, armazém e de todo o planeamento logístico de abastecimento. Ao aplicar as mudanças e os novos planeamentos de abastecimento propostos são esperados resultados de vários ganhos a três grandes níveis: Recursos Humanos, Materiais e Ambientais.

Monsters Take to the Streets! Monstrous Street-Art as Pedagogy of Resistance to Post-Olympic Regeneration in Hackney Wick?

This chapter explores geographies of gentrification and resistance in relation to the monstrous through the lens of street-art in post-Olympic London. It takes as a geographic case study Hackney Wick, which has for a long time been a bastion of alternative and creative living due to cheap rents in large, ex-industrial warehouse spaces. The artistic sociality of the area is imbued within its landscape, as prolific street artists have adorned ex-industrial warehouses and canal-side walls with graffiti and murals. Since the announcement of the 2012 Olympic Games, the area has been a site of intense political and aesthetic contestation. The post-Olympic legacy means that the area has been earmarked for redevelopment, with current residents facing the possibility of joining thousands already displaced by the games. The anxiety of dispossession is reflected by monstrous characters and sinister disembodied teeth, eyes and fingers embedded within the landscape, painted by local artists. Using geographically sensitive mobile and visual methodology to document the landscape and artwork, the chapter analyses and interprets the monstrous themes using a range of theorists including Mikhail Bakhtin, Georges Bataille and Nick Land. I argue that monstrous street-art lays visible claim to public territory for aesthetic purposes at odds with the visions of redevelopers and the needs of capital. Whilst street-art and graffiti do not fit easily within frameworks of organized political resistance or collective social movements, they operate as a kind of epistemological transgression that triggers transformative affects in the viewer. This creates conditions for pedagogies of resistance to gentrification by expressing and mobilizing political affects such as anger and anxiety, raising awareness of geographical politics, and encouraging the viewer to question the status quo of the built environment.

Importance of size-selective particle measuring for assessing occupational exposures: a case study “from field to fork”

Sampling the total air concentration of particulate matter (PM) only provides a basic estimate of exposure that normally not allows correlating with the observed health effects. Therefore is of great importance to recognize the particles size distribution and, particularly, the exposure to fine particles (≤ 2.5 μm). This particles dimension corresponds to the respirable fraction, the one that can implicate local and systemic effects due to particle deposition and clearance from the lungs and transport within the organism. This study intended to describe occupational exposure to PM2.5 in three units related with swine production and consumption, namely: feed production, swine production and swine slaughterhouse. A size-selective particle measuring in five to six workplaces of each unit was performed. Measurements of PM were done using a portable direct-reading hand-held equipment (Lighthouse, model 3016 IAQ). Data showed slaughterhouse unit with higher values, with values ranging from 0.030 to 0.142 mg/m3 (0.073 + 0.043), being the cutting room the workplace with higher values. In feed production unit, values were between 0.026 and 0.033 mg/m3 (0.028 + 0.003) with the warehouse of pharmacy products as the workplace with higher values. Finally, in swine unit values ranged from 0.006 to 0.048 mg/m3 (0.023 + 0.017) with the batteries area presenting the higher values. PM can be rich in fungi and bacteria and their metabolites, such as endotoxins and mycotoxins. Previous publications already showed high contamination in these occupational settings and particles can have an important role in exposure since can easily act as carrier of these agents. Data acquired allow not only a better prediction of particle penetration into respiratory regions of the respiratory tract, but also a better estimation of PM health effects. Moreover, data permit to identify the workplaces where investment should be made to prevent and reduce exposure.

World class manufacturing: criando estabilidade nos 4M's: expedição

Atualmente, as empresas deparam-se com uma enorme competitividade dos mercados. Esta competitividade faz com que as empresas sejam obrigadas a reagir, através da redução de custos, maior qualidade, redução de desperdícios e processos produtivos mais aptos às necessidades dos clientes. De facto, o grande objetivo de qualquer empresa é a criação de valor para o cliente. É necessário disponibilizar o produto certo, na quantidade certa, no tempo certo e ao custo mínimo, contribuindo de forma eficiente para a melhoria do serviço ao cliente. Por forma a melhorar o serviço ao cliente, as empresas sentem cada vez mais necessidade de recorrer à estabilidade dos processos. O presente projeto tem como principal objetivo a criação de estabilidade nos processos da expedição de uma empresa de argamassas industriais, através do uso de ferramentas pertencentes ao programa World Class Manufacturing com base na filosofia Lean Thinking. Primeiramente, foi utilizado o Value Stream Mapping por forma a representar visualmente as etapas envolvidas nos fluxos de valor da expedição. Depois de calculados os indicadores referentes aos processos da expedição e identificação dos problemas, usaram-se as ferramentas “5 Porquês” e diagrama de Ishikawa para se identificarem as causas raiz dos mesmos. Como contramedida ao combate às causas raiz dos problemas, utilizou-se a ferramenta SMED, comparando o tempo de carga de um camião a um setup. Foram usadas como exemplo duas situações que retratam na íntegra os problemas que ocorrem na área da expedição da empresa. Como plano de ação, reorganizou-se o armazém de preparação de encomendas e utilizou-se a ferramenta Kanban como forma de auxílio no reabastecimento do armazém de preparação de encomendas. Após a implementação, foi feito o seguimento do plano de ações, do método de trabalho e dos indicadores Apesar de não terem sido atingidos todos os objetivos propostos no início do projeto, verificaram-se melhorias em todos os processos da expedição.