Certification and integration of environment with quality and safety – a path to sustained success

According to Wright [1] certification of products and processes began during the 1960’s in the manufacturing industry, as a tool to control and assure the quality/conformity of products and services provided by suppliers to customers/consumers. Thus, the series of ISO 9000 was published first time, in 1987 and it was been created with a flexible character, to be reviewed periodically. Later, were published others normative references, which highlight the ISO 14001 in 1996 and OHSAS 18001 in 1999. This was also, the natural sequence of the certification processes in the organizations, i.e., began with the certification of quality management systems (QMS) followed by the environmental management systems (EMS) and after for the Occupational Health and Safety Management System (OHSMS). Hence, a high percentage of organizations with an EMS, in accordance with the ISO 14001, had also implemented, a certified QMS, in accordance with ISO 9001. At first the implementation of a QMS was particularly relevant in high demanding activity sectors, like the automotive and aeronautical industries, but it has rapidly extended to every activity sector, becoming a common requisite of any company worldwide and a factor of competitiveness and survival. Due to the increasingly demanding environmental legislation in developed countries, companies nowadays are required to seriously take into consideration not only environmental aspects associated to the production chain itself, but also to the life cycle of their products.

Integration of Individualized Management Systems (MSs) as an Aggregating Factor of Sustainable Value for Organizations: An Overview Through a Review of the Literature

Nowadays, there exist various standards for individual management systems (MSs), at least, one for each stakeholder. New ones will be published. An integrated management system (IMS) aims to integrate some or all components of the business into one coherent and efficient MS. Maximizing integration is more and more a strategic priority in that it constitutes an opportunity to eliminate and/or reduce potential factors of destruction of value for the organizations and also to be more competitive and consequently promote its sustainable success. A preliminary investigation was conducted on a Portuguese industrial company which, over the years, has been adopting gradually, in whole or in part, individualized management system standards (MSSs). A research, through a questionnaire, was performed with the objective to develop, in a real business environment, an adequate and efficient IMS-QES (quality, environment, and safety) model and to potentiate for the future a generic IMS model to integrate other MSSs. The strategy and research methods have taken into consideration the case study. It was obtained a set of relevant conclusions resulting from the statistical analyses of the responses to the survey. Globally, the investigation results, by themselves, justified and prioritized the conception of a model of development of the IMS-QES and consequent definition and validation of a structure of an IMS-QES model, to be implemented at the small- and medium-sized enterprise (SME) where the investigation was conducted.

Economic evaluation of occupational safety preventive measures in a hospital

BACKGROUND: When an organization performs an integrated analysis of risks through its Occupational Health and Safety Management System, several steps are suggested to address the implications of the identified risks. Namely, the organization should make a detailed analysis of the monetary impact for the organization of each of the preventive measures considered. However, it is also important to perform an analysis of the impact of each measure on society (externalities). OBJECTIVE: The aim of this paper is to present a case study related to the application of the proposed economic evaluation methodology. METHODS: An analysis of the work accidents in a hospital has been made. Three of the major types of accidents have been selected: needle stings, falls and excessive strain. Following the risk assessment, some preventive measures have been designed. Subsequently, the Benefit/Cost ratio (B/C) of these measures has been calculated, both in financial terms (from the organization’s perspective) and in economic terms (including the benefits for the worker and for the Society). RESULTS: While the financial ratio is only advantageous in some cases, when the externalities are taken into account, the B/C ratio increases significantly. CONCLUSIONS: It is important to consider external benefits to make decisions concerning the implementation of preventive measures in Occupational Health and Safety projects

Integration of management systems: towards a sustained success and development of organizations

Effective environmental management within companies, integrated with other management areas like quality and occupational health and safety, is nowadays assumed to be a strategic way to implement and improve lean and cleaner production. Also, sustainable development (SD) and business sustainability can be achieved through a better coordinated management of processes versus associated resources. This paper presents an in depth discussion regarding the promotion of integrated management systems, their benefits and major contribution towards the sustainable development of cleaner production related features. It addresses issues regarding the contributions resulting from the integration of standardized Management System (MS) from both internal and external perspectives. Complementing the overall review of aspects to the development of integrated management systems a survey was conducted in order to better understand the relevance of the identified success factors. The main findings in this paper are as follows: a contextualization model of sustainable development and integrated management systems considering the Triple Bottom Line: economic, social and environmental; and, a method and associated model to support the development of integrated management systems as well as general guidelines to support integration. It can be concluded that a proactive approach and commitment to cleaner production, supported by an integrated management system, brings relevant savings for organizations as well as providing value to the relevant interested parties.

Earnings management and economic crises in the brazilian capital market

The 2008 economic crisis challenged accounting, either demanding recognition and measurement criteria well adjusted to this scenario or even questioning its ability to inform appropriately entities' financial situation before the crisis occurred. So, our purpose was to verify if during economic crises listed companies in the Brazilian capital market tended to adopt earnings management (EM) practices. Our sample consisted in 3,772 firm-years observations, in 13 years - 1997 to 2009. We developed regression models considering discretionary accruals as EM proxy (dependent variable), crisis as a macroeconomic factor (dummy variable of interest), ROA, market-to-book, size, leverage, foreign direct investment (FDI) and sector as control variables. Different for previous EM studies two approaches were used in data panel regression models and multiple crises were observed simultaneously. Statistics tests revealed a significant relation between economic crisis and EM practices concerning listed companies in Brazil in both approaches used.

Análise dos métodos de medição dos parâmetros geométricos de via e correlação entre os dados obtidos

A razão atribuída à escolha do tema do T.F.M. em Caminhos-de-ferro, tem a ver com o facto de ser uma via de comunicação específica. Contrariamente ao que acontece na execução de auto-estradas, no caminho-de-ferro, a gestora da infra-estrutura responsabiliza-se pela execução, exploração (sinalização e controlo de circulação), abastecimento de energia fornecida às vias que dispõem de catenária (tracção eléctrica), manutenção e conservação da via. O processo de análise e inspecção de geometria de via, é usado quando e necessário preservar a infra-estrutura. Este processo iniciou-se nos caminhos-de-ferro portugueses, há muitos anos, depois da inauguração do primeiro troco de linha férrea. A primeira viagem ocorre em Outubro de 1856, sendo o início do processo em 1968, com a dresina “Matisa PV-6”. Em 1991 a C.P. adquiriu outro veículo de inspecção de via, tendo sido escolhido o VIV02 EM 120 da marca Plasser & Theurer, para substituir “Matisa PV-6”. O tema Análise dos Métodos de Medição dos Parâmetros Geométricos de Via e Correlação entre os Dados Obtidos está directamente relacionado com a manutenção e conservação de via. Na Unidade Operacional Sul (hoje ROS – Região Operacional Sul), local onde desenvolvi o T.F.M., não existem obras de construção de caminhos-de-ferro que pudesse acompanhar e constituir tema para o meu trabalho. Na realidade, com a falta de investimento que se perspectiva no futuro próximo, a manutenção da infra-estrutura passa a ser a actividade principal desenvolvida pela REFER, de modo a assegurar a comodidade, segurança e rapidez na deslocação de cargas e pessoas. A Analise Geométrica de Via e actualmente uma das principais actividades no âmbito da manutenção, que é feita por diagnóstico, contrariamente ao que acontecia no passado em que a conservação metódica era realizada num determinado ano num troço seleccionado independentemente da necessidade ou não da mesma. Uma ajuda preciosa, no que se refere à decisão de se realizar um determinado trabalho de conservação, e a do veículo VIV02 EM 120 que faz inspeções ao longo de toda a rede ferroviária e permite recolher dados e classificar através do desvio padrão, troços com extensão de 200 metros, obtendo os dados relevantes sobre a necessidade de intervenção. Para além do referido veículo existem também equipamentos ligeiros de inspecção dos parâmetros geométricos de via. Um desses equipamentos designa-se por Trólei, não sendo motorizado, pois o mesmo é movido manualmente por um operador. Obviamente que este equipamento não faz a inspecção a toda a rede pois a operação de medição é morosa, sendo contudo utilizado para análise de defeitos geométricos em pequenos trocos, tornando-se assim uma mais-valia, evitando o deslocar de um equipamento “pesado” como o VIV 02 EM 120. Para atingir os objectivos deste trabalho realizaram-se testes de medição com ambos (veiculo e equipamento ligeiro), no mesmo espaço temporal e com as mesmas características físicas, como a temperatura, humidade etc. Os resultados, de acordo com os objectivos, são a comparação entre as medições de ambos, com vista a comprovar a sua utilidade e necessidade, de acordo com os vários tipos de superstruturas constituintes da rede ferroviária nacional.

Acompanhamento de uma empreitada de remodelação e reconversão de um edifício em Lisboa

Este Trabalho Final de Mestrado consiste num estágio que se encontra reportado neste relatório e que traduz o acompanhamento por parte do discente de uma empreitada de remodelação e reconversão de um edifício em Lisboa. O estágio com duração de seis meses desenvolveu-se entre Fevereiro e Julho de 2012 na empresa Arlindo Correia e Filhos, SA. Consistiu no acompanhamento da obra das futuras instalações da ASAE (Autoridade de Segurança Alimentar e Económica) na freguesia de São Mamede, concelho de Lisboa, sendo o orientador do estágio por parte da empresa, o Eng.º Vítor Soares, Director de Produção em causa. Os objectivos do estágio curricular visam a consolidação das matérias e temas abordados na vertente académica, assim como o contacto com a realidade do mundo laboral. A integração na empresa Arlindo Correia e Filhos SA e o acompanhamento regular das frentes de trabalho e de questões relacionadas com a obra, contribuíram de forma decisiva para cumprir com sucesso esta missão.

Tipologia, instalação, funcionamento e manutenção dos diversos tipos de aparelhos de apoio em obras de arte

Trabalho Final para a obtenção do grau de Mestre em Engenharia Civil

Análise do transporte ferroviário de mercadorias associado à problemática da diferença de bitola entre linhas da rede ferroviária: estudo do caso prático: ligação do porto de Aveiro ao corredor internacional de mercadorias E-80

Trabalho Final de Mestrado para obtenção do grau de Mestre em Engenharia Civil

Influência da implementação de um sistema de gestão nas concessões rodoviárias

Se a implementação de Sistemas de Gestão dentro dos padrões recomendados pelas normas individuais de referência, já é prática comum nas empresas nacionais, a implementação de Sistemas Integrados de Gestão (SIG), verdadeiramente contidos uns nos outros como um só, é ainda invulgar. Constitui actualmente emblema de modernidade, enquanto aplicado à construção. Estudar todos os meandros e práticas associadas aos SIG, neste pequeno‐grande mundo, que é o das obras concessionadas, é de facto um grande desafio, não tanto pela novidade do conceito que representa, mas pela possibilidade de idealizar uma proposta de uma sistemática exequível, que me proponho apresentar. Assim, este trabalho baseia‐se numa pesquisa de informação teórica, bem como na prática da implementação de um Sistema Integrado numa empresa de referência no sector – a Empresa de Construções Amândio Carvalho, S.A. e neste caso, concretamente na obra ‐ “VRI: Aeroporto/IP4 – Lote 3”. O objectivo geral baseia‐se em diagnosticar as principais dificuldades e limitações enfrentadas por um sector de actividade, na adopção de um modelo específico de gestão da qualidade, ambiente e segurança no trabalho, baseando‐se nas normas de referência, ISO 9001: 2000, ISO 14001:2004 e OHSAS 18001: 2001. Normas estas, que embora agora tenham sido revistas a primeira e a última, na altura em que a obra decorreu, encontravam‐se em vigor. No caso especifico de estudo, comprova‐se a necessidade de implementação de um Sistema único, que atinja o nível de comprometimento dos recursos financeiros e humanos necessários para a execução de obra, respeitando os princípios apresentados pelo cliente. Pretende‐se ainda demonstrar que a adopção de Sistemas “desintegrados”, poderá conduzir ao colapso da estrutura montada para corresponder aos requisitos propostos.

Difficulties in the Learning of Statistics by the Students of the Primary Education

The present study, covering students from public schools and a private school on the island of São Miguel (Azores, Portugal), aims to meet the difficulties of the students of the 3rd and 4th years of the primary education in solving tasks involving construction, reading and interpreting tables and statistical graphs, in the context of Organization and Data Handling (ODH). We present the main results obtained from statistical methods, among which we highlight some non-parametric hypothesis tests and the Categorical Principal Component Analysis (CatPCA), given the nature of the variables included in the questionnaire (mostly nominal and ordinal variables).

Ecotoxicity tests using the green algae chlorella vulgaris — a useful tool in hazardous effluents management

The treatment efficiency of laboratory wastewaters was evaluated and ecotoxicity tests with Chlorella vulgaris were performed on them to assess the safety of their environmental discharge. For chemical oxygen demand wastewaters, chromium (VI), mercury (II) and silver were efficiently removedby chemical treatments.Areduction of ecotoxicitywas achieved; nevertheless, an EC50 (effective concentration that causes a 50% inhibition in the algae growth) of 1.5% (v/v) indicated still high level of ecotoxicity. For chloride determination wastewaters, an efficient reduction of chromium and silver was achieved after treatment. Regarding the reduction of ecotoxicity observed, EC50 increased from 0.059% to 0.5%, only a 0.02% concentration in the aquatic environment would guarantee no effects. Wastewaters containing phenanthroline/iron (II) complex were treated by chemical oxidation. Treatmentwas satisfactory concerning chemical parameters, although an increase in ecotoxicitywas observed (EC50 reduced from 0.31% to 0.21%). The wastes from the kinetic study of persulphate and iodide reaction were treated with sodium bisulphite until colour was removed. Although they did not reveal significant ecotoxicity, only over 1% of the untreated waste produced observable effects over algae. Therefore, ecotoxicity tests could be considered a useful tool not only in laboratory effluents treatment, as shown, but also in hazardous wastewaters management.

Gestão da segurança e saúde no trabalho em trabalhos de beneficiação rodoviária: perfil de autoestrada e a aplicação dos princípios gerais da prevenção à fase de execução da obra

Mestrado em Segurança e Higiene no Trabalho

Perceção dos riscos ocupacionais em laboratórios de ortoprotesia na região de Lisboa e Vale do Tejo

Mestrado em Gestão e Avaliação de Tecnologias em Saúde

A checklist for patient safety rounds at the care pathway level

Objective - To define a checklist that can be used to assess the performance of a department and evaluate the implementation of quality management (QM) activities across departments or pathways in acute care hospitals. Design - We developed and tested a checklist for the assessment of QM activities at department level in a cross-sectional study using on-site visits by trained external auditors. Setting and Participants - A sample of 292 hospital departments of 74 acute care hospitals across seven European countries. In every hospital, four departments for the conditions: acute myocardial infarction (AMI), stroke, hip fracture and deliveries participated. Main outcome measures - Four measures of QM activities were evaluated at care pathway level focusing on specialized expertise and responsibility (SER), evidence-based organization of pathways (EBOP), patient safety strategies and clinical review (CR). Results - Participating departments attained mean values on the various scales between 1.2 and 3.7. The theoretical range was 0-4. Three of the four QM measures are identical for the four conditions, whereas one scale (EBOP) has condition-specific items. Correlations showed that every factor was related, but also distinct, and added to the overall picture of QM at pathway level. Conclusion - The newly developed checklist can be used across various types of departments and pathways in acute care hospitals like AMI, deliveries, stroke and hip fracture. The anticipated users of the checklist are internal (e.g. peers within the hospital and hospital executive board) and external auditors (e.g. healthcare inspectorate, professional or patient organizations).