997 resultados para United States. Army. Air Service. Aero Squadron, 103rd.
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On front cover: Government statistics.
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Description based on: 1963; title from cover
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"Literature cited": p. 419-439
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"June 19; July 22 and 23, 1987"--Pt. 2.
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"February 24, 1984"--Pt. 2.
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"Serial no 97-H12."
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Shipping list no.: 98-0052-P (pt. 1), 98-0155-P (pt. 2).
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"November 1992"--Prelim. p.
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"August 1999"--P. [1]
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Mode of access: Internet.
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Mode of access: Internet.
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Includes bibliographies.
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Caption title.
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This paper examines the issue of racial discrimination of Black United States (U.S.) restaurant patrons from a service quality and customer satisfaction perspective. In spite of the progress the industry has made in recent years to alleviate this problem, many contemporary examples clearly demonstrate that racial discrimination is still of great concern. The articles stresses the importance of an ethical approach in human resource management-intensive and offers suggestions for reducing discriminatory practices in U.S. restaurant service delivery.
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1975