Intimacy and distance in social worker relationships with children

The focus of this paper is to consider the context of social worker communication during home visits through the lens of intimacy and distance.

How has the Personalisation of Social Care Impacted on Service Users with Dementia?

The personalisation agenda is a government initiative aimed at transforming adult social care through giving service users choice and control over the care they receive. A key part of this agenda is the provision of direct payments; cash payments made to individuals eligible for social care services which allow them to manage their own care. Research suggests that direct payments can enable people with dementia to stay in their own home for longer and experience greater choice, flexibility and an improved social life. However very few people with dementia currently access direct payments. The objective of this research was to explore the social care experiences of people with dementia in relation to their access to and use of direct payments. 26 semi-structured interviews were conducted with people with dementia in receipt of social care services in the community, and their carers and social workers, and focus groups held with two community social work teams. It was found that direct payments tended to be seen as a fall-back option, for example as the only alternative to residential care, or as a solution to problems with traditional services. Direct payments appeared to afford particular benefits to people with dementia in terms of flexibility, continuity of care and access to local facilities. It is therefore important that this group are enabled to access direct payments. The second (ongoing) phase of this research comprises the design and pilot testing of an intervention aimed at improving access to direct payments by people with dementia.

Facteurs linguistiques et sociolinguistiques de l'intégration en milieu multilingue : le cas des immigrants à Montréal

réalisé en cotutelle à l'Université de Franche-Comté (France)

L’intégration des jeunes immigrants : une analyse des politiques à la jeunesse orientées vers la population immigrante au Québec

Ce mémoire porte sur l’intégration des jeunes immigrants au Québec. Il questionne la prise en compte de ces jeunes dans le cadre des politiques publiques de la province, à savoir celles de l’intégration des immigrants et la politique à la jeunesse du Québec. Le but est de savoir comment ces politiques abordent l’intégration des jeunes immigrants de première et de deuxième génération. À partir d’un tour d’horizon sur la littérature disponible, le travail permet de constater les différents problèmes d’intégration vécus par ces jeunes, notamment dans le milieu scolaire et sur le marché du travail. Les politiques dont il est question ici décrivent les obstacles et difficultés des jeunes immigrants. Elles proposent des mesures d’intégration pour les jeunes d’origine immigrante. La démarche qualitative est l’option privilégiée pour la réalisation de cette recherche de nature qualitative et exploratoire. Elle permet l’étude des documents de politique ci-mentionnés par rapport notre question de recherche. L’analyse documentaire est la principale méthode utilisée sur la base de laquelle, les dimensions de l’intégration des immigrants au Québec comme le français, les valeurs éducatives et l’emploi sont analysées en tant qu’enjeux soulevés par les documents de politique. Les constats qui en découlent permettent d’observer plusieurs résultats à propos des jeunes concernés par cette étude. Les résultats de l’étude démontrent que ces politiques mettent l’accent sur le français comme facteur incontournable de l’intégration. Ce faisant, elles insistent sur l’investissement du gouvernement dans l’apprentissage de cette langue par les jeunes immigrants. D’autres résultats révèlent que la grande majorité des jeunes nouveaux arrivants au Québec ces dernières années connaissent bien le français, d’ailleurs ils sont sélectionnés sur cette base. Cependant, cette majorité n’est pas intégrée sur le marché du travail. Par ailleurs, les politiques prônent une intervention auprès des jeunes axée sur la création par la société d’accueil des conditions favorables à leur intégration, tout en minimisant l’importance de leurs trajectoires migratoires ainsi que l’expérience acquise au pays d’origine. Ces prises en compte sont pourtant nécessaires à l’intégration. Au fond, les politiques proposent une intégration qui s’apparente à l’assimilation, ce qui est aux antipodes du modèle d’intégration interculturaliste adopté par le Québec.

Ethics of care in supporting disabled forced migrants: interactions with professionals and ethical dilemmas in health and social care in the South-East of England

This article explores the interactions between disabled forced migrants with care needs and professionals and the restrictive legal, policy and practice context that health and social care professionals have to confront, based on the findings of a qualitative study with 45 participants in the South-East of England. In-depth interviews were conducted with 15 forced migrants who had diverse impairments and chronic illnesses (8 women and 7 men), 13 family caregivers and 17 support workers and strategic professionals working in social care and the third sector in Slough, Reading and London. The legal status of forced migrants significantly affects their entitlements to health and social care provision, resulting in prolonged periods of destitution for many families. National asylum support policies, difficult working relationships with UK Border Agency, higher eligibility thresholds and reduced social care budgets of local authorities were identified as significant barriers in responding to the support needs of disabled forced migrants and family caregivers. In this context, social workers experienced considerable ethical dilemmas. The research raises profound questions about the potential and limitations of health and social care policies, provision, and practice as means of protection and support in fulfilling the human rights of forced migrants with care needs.

Enabling Access to Welfare Services - the Place of Social Solidarity and Dialogue

The welfare state in the UK presents immigrant communities with a set of institutions, which are potentially new and unknown. What is the best way to ensure that the questions of access to the welfare institutions are best managed? Trusting, understanding and feeling solidarity with the welfare state will obviously help with this problem. In order to shed light on this phenomenon, this paper presents a qualitative exploratory study dealing with elements of solidarity as perceived by members of the South Asian Community in the UK. Six indepth interviews with South Asian first generation immigrants who had never experienced mental health problems were conducted. They were asked questions about who their support networks would be in the event of them experiencing mental health problems. The thematic analysis of the interviews suggests that the respondents believed that solidarity and support ties are found to be present in families, within the south Asian community and also with welfare institutions. It is concluded that there although things are far from perfect, assimilation and integration based on dialogue is an observable positive aspect of mental health service provision in the UK.

People with Disabilities and the Role of Social Workers in Lesotho

Après Pachaka (2003: 109), l' assemblé générale des nations unies a ratifié le programme d' action mondiale concernant les personnes avec des handicaps dans leur 37ième session 1982. Le but de ce programme est de promouvoir des mesures de prévention des handicaps, de réhabilitation et la réalisation des buts de la participation intégrale des personnes handicapées dans la vie sociale et du développement de l' égalité. Ce programme a mis en valeur que ces concepts devraient s' appliquer avec la même ampleur et urgence a tous les pays, indépendamment de niveau de développement. Pendant cet ère, l' attention et la conscience publique a été directé envers la nécessité de munir les personnes handicapées avec les mêmes opportunités a disposition aux autres citoyens. De suite, la décennie des nations unies pour personnes handicapées (1983-1992) a été mise en place. Néanmoins, la situation des personnes avec handicaps ne s'est guère amélioré depuis lors et leur nombre est actuellement en croissance.

Intolerance Toward Immigrants in Switzerland: Diminished Threat Through Social Contacts?

Intolerance toward immigrants has recently reached noticeable highs in Switzerland. Referring to the conflict theory, the perception of a specific group as a threat tends to lead to intolerance toward that group. The expectation of a negative relationship between threat and tolerance is nevertheless not assumed to be universally valid for all members of society. In particular, the contact theory assumes that intercultural encounters should promote positive attitudes toward culturally different individuals and groups. Using a new and unique data set, our Heckman selection models reveal that Swiss who view rising immigration to mean a loss of economic privileges and an erosion of Swiss cultural values are less tolerant toward immigrants. Moreover, our results indicate that contact with immigrants may moderate this effect. However, not all group settings are able to reduce the perceived threats in a similar way, and not all sorts of social contact are able to foster tolerance toward immigrants.

Working with involuntary clients: Perceptions and experiences of outreach social workers in Hong Kong

The outreach social work service is one of the dominant youth work approaches in dealing with delinquents and youths 'at-risk' in Hong Kong. Yet this approach presents particular challenges. Outreach social workers usually play an active role in initiating and establishing contacts with young people, yet young people are reluctant to engage with the outreach social workers and are resistant towards therapeutic change. To date, little is known about what strategies and techniques are most effective in dealing with client resistance in this context. The aims of this paper are to gain a better understanding of the common resistant behaviours that outreach social workers usually encounter in their day-to-day practice, and to investigate how the outreach social workers respond to their clients' resistance with reference to case examples given in the in-depth interviews. The findings of this study provide evidence that whilst client resistance is common in the outreach social work setting, social workers' patience as well as sensitivity are essential in resolving resistance and building up a rapport with clients.

Personalised social care for adults with disabilities: A problematic concept for frontline practice

This paper explores the complexities and contradictions of frontline practice that pose problems for personalised social care through enhanced choice. It draws on semi-structured interviews with community care workers, social workers, occupational therapists and care managers in a social service department. Practitioners interviewed were asked about their current assessment and documentation system, including the assessment documents currently used; how they approached information gathering and the topics they explored with service users; and their experience of documenting assessment and care management. The paper argues that the validity and sustainability of personalised social care in frontline practice relies on developing a thorough understanding of the complex and implicit assessment processes operating at the service user/practitioner interface and the inevitable tensions that arise for practitioners associated with the organisational context and broader service environment. The findings demonstrate the variability among practitioners in how they collect information and more importantly, the critical role practitioners occupy in determining the kinds of topics to be explored during the assessment process. In so doing, it shows how practitioners can exert control over the decision-making process. More importantly, it provides some insight into how such processes are shaped by the constraints of the organisational context and broader service environment. Complexities and contradictions may be an inherent part of frontline practice. The issues discussed in this paper, however, highlight potential areas that might be targeted in conjunction with implementing personalised social care through enhanced choice for people with disabilities.

O trabalho social da Igreja Metodista com imigrantes Bolivianos no bairro do Brás em São Paulo

O texto analisa o projeto social da Igreja Metodista no bairro do Brás junto aos imigrantes Bolivianos. Revisa-se a literatura sobre as primeiras movimentações com imigrantes no Brasil para focar logo, o bairro do Brás, a Igreja Metodista e o projeto com imigrantes Bolivianos. A origem do bairro do Brás, sua importância e a sua relação histórica com movimentação migratória fazem parte das reflexões. O surgimento da igreja e suas características missionárias são apresentados antes de um aprofundamento no estudo do projeto social com os Bolivianos. Revisa-se a relação entre a igreja e os imigrantes americanos e europeus que chegaram ao Brasil no final do século XIX. A partir de 1980 inicia-se o fenômeno do crescimento da presença do imigrante boliviano nos bairros centrais da metrópole paulista, e como consequência desta presença, há cerca de dez anos a Igreja Metodista desenvolve o projeto visando dar assistência social e religiosa aos filhos e filhas de imigrantes Bolivianos. Para o estudo dessa questão realizou-se a pesquisa de campo e aplicação de entrevistas de questionário aos responsáveis pelo projeto, um casal que acompanha o projeto desde seu início, três pastores, sendo um deles de origem boliviana e quatro jovens Bolivianos que participam do projeto. Na pesquisa detectam-se fatos e informações relevantes para a análise critica em relação a preconceitos, limitações na comunicação, na integração cultural, falta de um planejamento estratégico entre outros aspectos burocráticos característicos da organização interna da Igreja Metodista. O desenvolvimento do contexto urbano do bairro do Brás, a procura de assistência social por parte do imigrante Boliviano e os limites estruturais da igreja aparecem como novos desafios à tradição e pratica missionária da Igreja Metodista.

Exploring how social workers experience and cope with public perception of their profession

The public’s perception of the social work profession is a rarely considered perspective, and yet a topic that is a concern to front Thepublic’sperceptionofthesocialworkprofessionisararelyconsideredperspective and yet a topic that is a concern to front line professionals. This paper explores how social workers experience and attempt to cope with public perception of their profession. It highlights the impact of these concerns on social workers’ personal experiences and professional practice. Using semi-structured interviews with sixteen UK social workers, from local authorities and private organisations,we explore the experiences of this group.Thematic analysis of the data identified four concerns: the experience of public perception, drivers of public perception, coping with public perception, and mechanisms to raise the professions profile. Examining public perception through the eyes of social workers provides valuable insights into the lived experiences of these professionals, and offers practical implications at both the micro and macro levels. It reveals two key ways in which the profession can begin to address the prevailing negative perception considered to be emanating from the public: through developing a more co-operative relationship with external sources of public perception (e.g. government and the media) and by engaging in more pro-active self-promotion of the service.

Ethnic identity, self-esteem and academic factors in second -generation post-1970 Jamaican immigrants

Immigrants from Jamaica represent the largest number of migrants to the United States from the English speaking Caribbean. Research indicates that of all Caribbean immigrants they are most likely to retain the ethnic identity of their home country for the longest period of time. This dissertation explored the nature of ethnic identity and sought to determine its impact upon the additional variables of self-esteem and academic factors. A secondary analysis was carried out using data collected in the Spring of 1992 by Portes and Rumbaut on the children of immigrants attending the eighth and ninth grades in local schools in San Diego and southern Florida. A sample of 151 second-generation Jamaican immigrants was selected from the data set. ^ Six hypotheses yielded mixed results. Both parents who have a Jamaican ethnic identity present in the household are the best predictor Jamaican youth who retain a Jamaican ethnic identity. It was expected that ethnic identity would be a predictor of positive academic factors. The study showed that ethnic identity was not associated with one of the academic factors which were examined: help given with homework. ^ Neither family economic status nor parents' level of education played a significant role in the retention of Jamaican identity. Other findings were that there was no mean difference in the self-esteem scores of respondents who had similar ethnic identities to their parents and those who did not. There was also no difference found in the academic factors of either group. The study also showed that there was a small correlation between parent-child conflict and self-esteem. Specifically, the study found that the higher the conflict between youth and their parents, the lower the self-esteem of the youth. Finally it found that time lived in the U.S. was the best predictor of a higher GPA and it was also related to lower self-esteem. ^ Surprisingly, the study found that the relationship between ethnic identity and SES was the opposite of what was expected in that it found that SES was higher when there was no Jamaican identity. ^