Uso do AHP na avaliação do desempenho do sistema de gestão da qualidade, meio ambiente e segurança e saúde ocupacional integrados

The paper analyses the application of the AHP method together with the attach A of ISO 9004:2000 in order to evaluate the performance of two industrial organizations, both possessing quality management systems with ISO 9001:2000 certifications, based on the specific requirements of quality, environment, occupational health and management systems. The evaluated organizations were a government-owned company from the science and technology sector that works in the nuclear area, and a private company that works in the automotive and railroad area. The open software Web-Hipre version 1.22 from Helsinki University of Technology, Finland, was used. The results demonstrated that the AHP method together with the attach A of ISO 9004:2000 is adequate to evaluate organizational performances. Both organizations presented similar performance levels.

Eficácia do tetra-test como ferramenta de gestão da qualidade do leite cru refrigerado

The effectiveness of a new management tool for screening refrigerated raw milk quality in a dairy industry is provided. Three hundred and seventy-four samples of raw milk from individual producers and 125 samples from bulk milk carriers from the same producers were analyzed. Producers' samples underwent a fast tube reduction test, or Tetra-Test, to estimate total bacteriological charge and their predominant microbiota. Bulk milk samples underwent standard plate count (SPC) as reference method. Tetra-test was effective in screening and assessing the microbiological quality of refrigerated raw milk, since 82.4% of samples with more than 106UFC/mL were readily detected (5 minutes to 2h). The test may be employed as a management tool either in screening or in interventions on the detected problem. In fact, its results provided complementary information on the characteristics of dominant microbiota. Most samples failed in compliance to IN 51 requirements. Further, 211 samples (56.4%) showed high microbial charge and, consequently, poor quality raw milk. Psychrotrophic groups were not yet the main degrading factors of cooled raw milk, albeit present in 76.8% of samples.

Piscicultura e manejo da qualidade da água

Fish farms' water quality management is analyzed with regard to the management employed and the different trophic states are compared within the system during the dry and rainy seasons. Six sites were marked two in the water supply (P1 and P2), and four within the fish farm (P3 to P6). Whereas sites P1 and P2 (water supply) were characterized as oligotrophic, the others were mesotrophic and eutrotrophic sites. Environmental variables, mainly nutrients, conductivity, COD, BOD5 and TSS tended to increase as from P3 due to management and fertilization. Greater impact has been registered in the fish farm under analysis for variables COD, ammonia, total phosphorus and TSS during the discharge and pond emptying period. Frequent monitoring of water quality should be undertaken in fish breeding and plankton production ponds, especially in those close to P3 and P4. Removal of sediment in decantation lake or P5 is also recommended to decrease nutrient concentrations, especially phosphorus, accumulated on the bottom soil.

Quantitative variations in heterotrophic plate count and in the presence of indicator microorganisms in bottled mineral water

Quantitative variations in heterotrophic plate count (HPC) and in the presence of indicator microorganisms in 0.5, 1.5 and 20-L bottles of different brands of Brazilian mineral water were analyzed during their shelf life. No variations were identified in the presence of indicator microorganisms, but quantitative variations in HPC were observed in some brands, which suggests that changes may be occurring in the water quality during storage. The aim of this study was also to evaluate the quality of the bottled mineral waters and the presence of enterococci and Pseudomonas aeruginosa were verified in six and two bottles, respectively, which is in disagreement with the microbiological quality criteria established in the current legislation. Although no limit is set for HPC in mineral water, this study relies on the limit of 500 colony-forming units per mL of sample (CFU/mL). Seventy-two bottles presented levels above 500 CFU/mL and up to 560,000 CFU/mL. This study showed that the control of HPC (<500 CFU/mL) for non-returnable packaging seems to be adequate to ensure the quality of mineral water during storage. The high values of HPC and its variations detected during storage seem to fully justify the need for a reevaluation of the use of HPC in bottled mineral water quality management. More detailed studies on the potential health risk of HPC and its variations in mineral water are also needed. © 2012 Elsevier Ltd.

Benchmarking nos processos de gestão de qualidade entre dois serviços de hemmoterapia

Pós-graduação em Pesquisa e Desenvolvimento (Biotecnologia Médica) - FMB

A gestão da comunicação e da informação nas empresas contemporâneas sob a ótica da responsabilidade social

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

O programa gestão nota 10 do IAS: aproximações com a gestão da qualidade total (GQT) e o movimento das escolas eficazes

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Programa de qualidade total e gestão em educação: um estudo no município de Limeira - SP

Pós-graduação em Educação - IBRC

Proposta de método para introdução de práticas integradas de gestão em clusters industriais

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Modelo de integração de sistemas de gestão da qualidade e gestão ambiental

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Um estudo sobre a relação entre o sistema de gestão da qualidade ISO 9001 e a inovação em empresas industriais do Estado de São Paulo

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Proposta de abordagem metodológica para avaliação de desempenho na cadeia de valores aplicado em uma empresa de médio porte

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)