A Study of role conflict, role ambiguity, locus of control, job satisfaction and participation in decision making among front-line vocational service workers for mentally retarded adults

This study was an investigation of individual and organizational factors, as perceived by front-line vocational service workers from Adult Rehabilitation Centres (ARC Industries) for mentally retarded adults. The specific variables which were measured included role conflict/role ambiguity (role factors), internal/external locus of control (individual differences), job satisfaction with work and supervision (job attitudes) and participation in deci~ion making (organizational factor). The exploration of these constructs was conducted by means of self-report questionnaires which were completed by sixty-nine out of a total of ninety front-line employees. The surveys were distributed in booklet form to nine distinct rehabilitation facilities from St. Catharines, West Lincoln, Greater Niagara, Port Colborne, WeIland, Fort Erie, Hamilton, Guelph and Brantford. The survey data was evaluated by the statisti.cal Package for the Social Sciences (SPSS) which used the Pearson Product Moment Correlation procedure and a compar~son of means test. A comparison of correlation coefficients test was also conducted. This statistical procedure was calculated mathematically. The results obtained from the statistical evaluation confirmed the prediction that self-reported measures of participation in decision making and satisfaction (work and supervision) would be negatively correlated with role conflict and role ambiguity. As well, the speculation that perceived satisfaction (work and supervision) would be positively correlated with participation in decision making was empirically supported. Internal and external locus of control did not contribute to a significant difference in r~sponses to role perceptions (conflict and ambiguity) , satisfaction (work and supervision) or the correlational relationship between participation in decision making and satisfaction (work and supervision). Overall, the findings from this study substantiated the importance of examining employee perceptions in the workplace and the interrelationships among individual and organizational variables. This research was considered a contribution to the general area of occupational stress and to the study of individuals in work organizations.

Shop-floor narratives : how six workers and a researcher describe learning activities

I am a part-time graduate student who works in industry. This study is my narrative about how six workers and I describe shop-floor learning activities, that is learning activities that occur where work is done, outside a classroom. Because this study is narrative inquiry, you wilileam about me, the narrator, more than you would in a more conventional study. This is a common approach in narrative inquiry and it is important because my intentions shape the way that I tell these six workers' stories. I developed a typology of learning activities by synthesizing various theoretical frameworks. This typology categorizes shop-floor learning activities into five types: onthe- job training, participative learning, educational advertising, incidental learning, and self-directed learning. Although learning can occur in each of these activities in isolation, it is often comprised of a mixture of these activities. The literature review contains a number of cases that have been developed from situations described in the literature. These cases are here to make the similarities and differences between the types of learning activities that they represent more understandable to the reader and to ground the typology in practice as well as in theory. The findings are presented as reader's theatre, a dramatic presentation of these workers' narratives. The workers tell us that learning involves "being shown," and if this is not done properly they "learn the hard way." I found that many of their best case lean1ing activities involved on-the-job training, participative learning, incidentalleaming, and self-directed learning. Worst case examples were typically lacking in properly designed and delivered participative learning activities and to a lesser degree lacking carefully planned and delivered on-the-job training activities. Included are two reflective chapters that describe two cases: Learning "Engels" (English), and Learning to Write. In these chapters you will read about how I came to see that my own shop-floor learning-learning to write this thesis-could be enhanced through participative learning activities. I came to see my thesis supervisor as not only my instructor who directed and judged my learning activities, but also as a more experienced researcher who was there to participate in this process with me and to help me begin to enter the research community. Shop-floor learning involves learners and educators participating in multistranded learning activities, which require an organizational factor of careful planning and delivery. As with learning activities, which can be multi-stranded, so too, there can be multiple orientations to learning on the shop floor. In our stories, you will see that these six workers and I didn't exhibit just one orientation to learning in our stories. Our stories demonstrate that we could be behaviorist and cognitivist and humanist and social learners and constructivist in our orientation to learning. Our stories show that learning is complex and involves multiple strands, orientations, and factors. Our stories show that learning narratives capture the essence of learning-the learners, the educators, the learning activities, the organizational factors, and the learning orientations. Learning narratives can help learners and educators make sense of shop-floor learning.

Packing house workers with Old Mission Brand crates and oranges, Covina, California, 1907

Packing house workers with Old Mission Brand crates and oranges, Covina, California, 1907. [Label: Old Mission Brand, Frank M. Chapman, Covina, California]

Collective Labour Agreement between the Public Utilities Commission of the City of St. Catharines and Local 556, The International Brotherhood of Electrical Workers, 1952

In 1952, Local 556 of The International Brotherhood of Electrical Workers negotiated a contract with The Public Utilities Commission of the City of St. Catharines. The contract was to be in effect from July 1952 to September 1953. The document is unsigned.

Exploring the Perceptions of Cultural Competence Among Personal Support Workers in an Ontario Long-Term Care Home: A Case Study

Personal Support Workers (PSWs) spend a large amount of time with long-term care (LTC) home residents providing assistance with their activities of daily living. The s limited research on their perceptions of cultural competence presents the need to bridge this knowledge gap. The researcher conducted a qualitative case study at a LTC home in Ontario. Data were collected by conducting a policy document analysis, a key informant interview with the Director of Care (DOC), and two focus groups with PSWs. The five major overarching themes were: The Culture of the LTC Home, Provision of a Supportive Environment, Collaborative Team Approach to Care, Building a Relationship with the Residents, and Maintenance of Staff Morale. The findings illuminated the broad nature of culture, connections to person centered care, and the factors that facilitate or hinder PSWs’ culturally competent care. The ambiguous perception of cultural competence among PSWs suggests further research and education on cultural competence in LTC home settings.

Social Organization on the Web: How Sex workers Rights Organizations Engage in Activism and Advocacy Work Online

The purpose of this study was to examine how sex workers rights organizations use their websites as a site of activist and advocacy work and ask (i) how do various organizations conceptualize sex work on their websites, and to what extent do they incorporate an intersectional feminist perspective? (ii) what communication strategies are used by the four organizations to target audiences in the viewing public? (iii) what audiences do the four websites target? (iv) how do the four organizations discuss successes and challenges on their websites? (v) in what ways do sex worker right organizations use websites to further their goals? The websites of Maggie’s, POWER, and Stella attempt to embrace an intersectional feminist perspective of sex work, while PACE does not. The four organizations strategically use their websites to target audiences with diverse needs, specifically through advocacy efforts in educating the general public about the legitimacy of sexual labour. Additionally, to increase the use of the websites by sex workers, using social media platforms, such as Facebook and Twitter augment the untapped potential for creating action, mobilization, interaction, and dialogue on the websites.

The perceptions of commune health workers about an education strategy received for counselling fathers about infant and breastfeeding involvement

Objective To evaluate the perceptions of healthcare workers in Vietnam about the efficacy of a continuing education strategy about father involvement and breastfeeding counselling. Design One group, post-test only, quasi-experimental design Method A questionnaire based on Social Cognitive Theory (SCT; Bandura, 2004) was disseminated to participants (N=28). This questionnaire measured self-efficacy, outcome expectations, socio-structural factors, goal setting and behaviour. Multiple regressions were analyzed predicting participants’ practice of client focused father involvement consulting. Results Bivariate correlations demonstrated the anticipated patterns of association between SCT-based constructs. Multiple regression analysis indicated that outcome expectations and barriers were significant predictors of client focused father involvement consulting. Conclusions Participants reported that the education increased their self-efficacy, outcome expectations and client focused father involvement consulting behaviour. Future education should be accessible, increase counselling confidence and address beliefs about the outcomes and challenges of father involvement consulting.

Personal Support Workers' Experience of Collaboration in a Long-Term Care Facility in Rural Ontario

The growing complexity of healthcare needs of residents living in long-term care necessitates a high level of professional interdependence to deliver quality, individualized care. Personal support workers (PSWs) are the most likely to observe, interpret and respond to resident care plans, yet little is known about how they experience collaboration. This study aimed to describe PSWs’ current experiences with collaboration in long-term care and to understand the factors that influenced their involvement in collaboration. A qualitative approach was used to interview eight PSWs from one long-term care facility in rural Ontario. Thematic analysis revealed three themes: valuing PSWs’ contributions, organizational structure, and individual characteristics and relationships. Collaboration was a difficult process for PSWs who felt largely undervalued and excluded. To improve collaboration, management needs to provide opportunities for PSWs to contribute and support the development of relationships required to collaborate.

Établissement des travailleurs immigrants sélectionnés au Québec : mobilité professionnelle et présence en emploi qualifié au cours des premières années suivant l’arrivée

Les études portant sur l’adéquation entre le niveau de formation des individus et celui requis pour l’emploi occupé se sont peu attardées à la dimension temporelle de cette relation. De plus, peu ont abordé la question chez les immigrants canadiens, et de surcroît chez les travailleurs immigrants sélectionnés du Québec. Une seule étude abordant le sujet sous un angle longitudinal a été recensée et se limite à l’accès des travailleurs qualifiés à un premier emploi correspondant à leur niveau de compétences. Cette thèse cherche à aller au-delà des premières transitions sur le marché du travail et vise à mieux comprendre l’évolution de la relation formation-emploi au fil du temps d’établissement. Plus spécifiquement, l’objectif y est de mieux circonscrire l’évolution de la relation formation-emploi au cours des premières années suivant l’arrivée du migrant, d’en identifier les déterminants, mais également de voir l’impact de cette relation sur d’autres dimensions de la qualité de l’emploi : le statut socioéconomique et le salaire. Afin de mieux comprendre les déterminants de l’occupation d’emplois correspondant à son niveau de compétences et d’emplois pour lesquels l’individu est suréduqué ainsi que leur impact respectif sur le statut d’emploi et le salaire, cette thèse considère l’apport de théories sociologiques et économiques. D’une part, différentes théories s’opposent quant au caractère temporaire ou permanent de la suréducation. Ce faisant, elles soulèvent l’impact potentiel des expériences en emploi passées sur le parcours futur et la nécessité d’une vision longitudinale de l’insertion professionnelle. D’autre part, d’autres approches soulèvent, en plus des déterminants individuels, le rôle du contexte social et institutionnel dans lequel l’individu s’insère. Ces différentes approches trouvent écho dans la perspective empirique du parcours de vie qui permet de considérer l’interrelation entre des facteurs micro, méso et macro sociaux et de se représenter les parcours biographiques au fil du temps. L'Enquête sur les travailleurs sélectionnés (ETS) a rendu possible l'étude des parcours en emploi de cette catégorie d'immigrant sélectionnée en fonction de son potentiel d'insertion à la société québécoise dans la mesure où celle-ci comporte à la fois des données administratives sur la situation prémigratoire des travailleurs immigrants, de même que de l'information datée sur chacun des emplois occupés après la migration. L’analyse a été effectuée en trois temps soit : une description du lien entre le niveau de formation et l’emploi, l’étude des déterminants de la relation formation-emploi et finalement, l’étude des salaires et effet de la relation formation-emploi sur ceux-ci. Chacun de ces trois volets est présenté sous forme d’articles soumis pour publication. Les résultats montrent que la proportion d’individus occupant des emplois correspondant à leur niveau de compétences augmente avec le temps passé dans la société d’accueil. Cependant, la suréducation demeure un phénomène présent chez la catégorie des travailleurs immigrants sélectionnés. À ce titre, les premières expériences en emploi sont déterminantes dans la mesure où elles ont un impact non seulement sur l’évolution de la relation formation-emploi, mais également sur les salaires et les statuts des emplois décrochés par les nouveaux arrivants. La grille de sélection, élément central du processus par lequel un candidat peut devenir immigrant au Québec, à travers les attributs des individus qu’elle retient, contribue aussi à façonner les parcours en emploi. La région de provenance des immigrants distingue également les immigrants entre eux, toutes choses égales par ailleurs. La majorité des groupes sont désavantagés lorsqu’ils sont comparés à leurs compatriotes de l’Europe de l’Ouest et des États-Unis, et ce désavantage perdure au fil des années. Cette thèse a démontré que l’insertion professionnelle et la relation formation-emploi sont des sujets se devant d’être abordés sous un angle longitudinal pour bien saisir la complexité des processus à l’œuvre. Au niveau social, les analyses auront permis de montrer l’importance de se pencher sur les services offerts aux immigrants pour les aider dans leur insertion professionnelle, surtout dans un contexte où des départs à la retraite massifs et des pénuries de main-d'œuvre qualifiée sont à prévoir.