A importância do yield management na gestão de eventos complexos: exemplo de uma aplicação

No planeamento, organização e gestão de eventos (POGE)tem-se focado aspectos mais glamorosos em detrimento de outros como a gestão do rendimento (revenue management), nomeadamente a aplicação da técnica do yield management (YM). Defende-se neste trabalho a sua importância e, depois de uma introdução à sua natureza e às vantagens resultantes da utilização dessa técnica,vamos exemplificá-la, primeiro num caso simples em hotelaria e, depois, num evento fictício.

On producing and sharing knowledge across boundaries: experiences from the interfaces of an international development research network

The number of large research networks and programmes engaging in knowledge production for development has grown over the past years. One of these programmes devoted to generating knowledge about and for development is National Centre of Competence in Research (NCCR) North–South, a cross-disciplinary, international development research network funded by the Swiss Agency for Development and Cooperation and the Swiss National Science Foundation. Producing relevant knowledge for development is a core goal of the programme and an important motivation for many of the participating researchers. Over the years, the researchers have made use of various spaces for exchange and instruments for co-production of knowledge by academic and non-academic development actors. In this article we explore the characteristics of co-producing and sharing knowledge in interfaces between development research, policy and NCCR North–South practice. We draw on empirical material of the NCCR North–South programme and its specific programme element of the Partnership Actions. Our goal is to make use of the concept of the interface to reflect critically about the pursued strategies and instruments applied in producing and sharing knowledge for development across boundaries.

Congestion pricing by priority auction

This paper analyzes a communication network facing users with a continuous distribution of delay cost per unit time. Priority queueing is often used as a way to provide differential services for users with different delay sensitivities. Delay is a key dimension of network service quality, so priority is a valuable resource which is limited and should to be optimally allocated. We investigate the allocation of priority in queues via a simple bidding mechanism. In our mechanism, arriving users can decide not to enter the network at all or submit an announced delay sensitive value. User entering the network obtains priority over all users who make lower bids, and is charged by a payment function which is designed following an exclusion compensation principle. The payment function is proved to be incentive compatible, so the equilibrium bidding behavior leads to the implementation of "cµ-rule". Social warfare or revenue maximizing by appropriately setting the reserve payment is also analyzed.

Exploring the relationships between network change and network learning

This paper relates the concept of network learning - learning by a group of organizations as a group - to change and notions of change management. Derived initially from a review of literature on organizational learning (OL) and interorganizational networks, and secondary cases of network learning, the concept was evaluated and developed through empirical investigation of five network learning episodes in the group of organizations that comprises the English prosthetics service. We argue that the notion of network learning enables a richer understanding of developments in networks over extended periods of time than can be afforded through more established concepts of change and change management alone.

An Information Model for Pension Fund Management

In this paper the issues of Ukrainian new three-level pension system are discussed. First, the paper presents the mathematical model that allows calculating the optimal size of contributions to the non-state pension fund. Next, the non-state pension fund chooses an Asset Management Company. To do so it is proposed to use an approach based on Kohonen networks to classify asset management companies that work in Ukrainian market. Further, when the asset management company is chosen, it receives the pension contributions of the participants of the non-pension fund. Asset Management Company has to invest these contributions profitably. This paper proposes an approach for choosing the most profitable investment project using decision trees. The new pension system has been lawfully ratified only four years ago and is still developing, that is why this paper is very important.

Methods, Models & Systems for Dealing with Some Business, Management & Engineering Problems

This keynote presentation will report some of our research work and experience on the development and applications of relevant methods, models, systems and simulation techniques in support of different types and various levels of decision making for business, management and engineering. In particular, the following topics will be covered. Modelling, multi-agent-based simulation and analysis of the allocation management of carbon dioxide emission permits in China (Nanfeng Liu & Shuliang Li Agent-based simulation of the dynamic evolution of enterprise carbon assets (Yin Zeng & Shuliang Li) A framework & system for extracting and representing project knowledge contexts using topic models and dynamic knowledge maps: a big data perspective (Jin Xu, Zheng Li, Shuliang Li & Yanyan Zhang) Open innovation: intelligent model, social media & complex adaptive system simulation (Shuliang Li & Jim Zheng Li) A framework, model and software prototype for modelling and simulation for deshopping behaviour and how companies respond (Shawkat Rahman & Shuliang Li) Integrating multiple agents, simulation, knowledge bases and fuzzy logic for international marketing decision making (Shuliang Li & Jim Zheng Li) A Web-based hybrid intelligent system for combined conventional, digital, mobile, social media and mobile marketing strategy formulation (Shuliang Li & Jim Zheng Li) A hybrid intelligent model for Web & social media dynamics, and evolutionary and adaptive branding (Shuliang Li) A hybrid paradigm for modelling, simulation and analysis of brand virality in social media (Shuliang Li & Jim Zheng Li) Network configuration management: attack paradigms and architectures for computer network survivability (Tero Karvinen & Shuliang Li)

Real-time tracking and reporting of dynamic events in hierarchical wireless sensor networks

Wireless Sensor Networks (WSNs) are highly distributed systems in which resource allocation (bandwidth, memory) must be performed efficiently to provide a minimum acceptable Quality of Service (QoS) to the regions where critical events occur. In fact, if resources are statically assigned independently from the location and instant of the events, these resources will definitely be misused. In other words, it is more efficient to dynamically grant more resources to sensor nodes affected by critical events, thus providing better network resource management and reducing endto- end delays of event notification and tracking. In this paper, we discuss the use of a WSN management architecture based on the active network management paradigm to provide the real-time tracking and reporting of dynamic events while ensuring efficient resource utilization. The active network management paradigm allows packets to transport not only data, but also program scripts that will be executed in the nodes to dynamically modify the operation of the network. This presumes the use of a runtime execution environment (middleware) in each node to interpret the script. We consider hierarchical (e.g. cluster-tree, two-tiered architecture) WSN topologies since they have been used to improve the timing performance of WSNs as they support deterministic medium access control protocols.

Gestão de Redes Baseada em Agentes Móveis

A gestão das redes informáticas converteu-se num fator vital para as redes operarem de forma eficiente, produtiva e lucrativa. A gestão envolve a monitorização e o controlo dos sistemas para que estes funcionem como o pretendido. Ações de configuração, monitorização e reconfiguração dos componentes, são essenciais para melhorar o desempenho, diminuir o tempo de inatividade, melhor a segurança e efetuar contabilização. A maioria das aplicações de gestão de Redes assenta no paradigma centralizado cliente-servidor, onde um servidor central coleta e analisa dados provenientes dos diferentes elementos dispersos pela rede. Esses dados de gestão estão armazenados em bases de dados de gestão localizadas nos diversos elementos da rede. No entanto, este paradigma não tem conseguido dar resposta às exigências das redes atuais. Surge assim a necessidade de utilizar novos paradigmas para a gestão das redes. Uma alternativa baseada no paradigma dos agentes móveis já foi estudada, proposta e desenvolvida para a gestão da rede do GECAD-ISEP. Neste trabalho pretende-se propor e adicionar novas capacidades aos agentes móveis existentes, assim como novos agentes. Com vista à validação da solução proposta recorre-se à utilização de um simulador de redes.

Opening Pousada da Serra da Estrela in Covilhã: A two-way impact analysis - interacting with private agents

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics

Dynamic price competition with fixed capacities

Many revenue management (RM) industries are characterized by (a) fixed capacities in theshort term (e.g., hotel rooms, seats on an airline flight), (b) homogeneous products (e.g., twoairline flights between the same cities at similar times), and (c) customer purchasing decisionslargely influenced by price. Competition in these industries is also very high even with just twoor three direct competitors in a market. However, RM competition is not well understood andpractically all known implementations of RM software and most published models of RM donot explicitly model competition. For this reason, there has been considerable recent interestand research activity to understand RM competition. In this paper we study price competitionfor an oligopoly in a dynamic setting, where each of the sellers has a fixed number of unitsavailable for sale over a fixed number of periods. Demand is stochastic, and depending on howit evolves, sellers may change their prices at any time. This reflects the fact that firms constantly,and almost costlessly, change their prices (alternately, allocations at a price in quantity-basedRM), reacting either to updates in their estimates of market demand, competitor prices, orinventory levels. We first prove existence of a unique subgame-perfect equilibrium for a duopoly.In equilibrium, in each state sellers engage in Bertrand competition, so that the seller withthe lowest reservation value ends up selling a unit at a price that is equal to the equilibriumreservation value of the competitor. This structure hence extends the marginal-value conceptof bid-price control, used in many RM implementations, to a competitive model. In addition,we show that the seller with the lowest capacity sells all its units first. Furthermore, we extendthe results transparently to n firms and perform a number of numerical comparative staticsexploiting the uniqueness of the subgame-perfect equilibrium.

On equilibria in duopolies with finite strategy spaces

We will call a game a reachable (pure strategy) equilibria game if startingfrom any strategy by any player, by a sequence of best-response moves weare able to reach a (pure strategy) equilibrium. We give a characterizationof all finite strategy space duopolies with reachable equilibria. Wedescribe some applications of the sufficient conditions of the characterization.

Hinnoittelu yrityksen kannattavuuden kehittämisessä

Diplomityössä tutkittiin hinnoittelun merkitystä yrityksen kannattavuuden kehittämisessä. Työn teoriaosassa selvitettiin pöytätutkimuksena hinnoittelun ja kannattavuuden keskeiset tekijät Lifetime Oy:n liiketoiminnan kannalta. Kilpailukykyisen liiketoiminnan kehittämiseksi suoritettiin markkinatutkimuskysely 1857 yrityksen päättäjälle. Saatujen tulosten perusteella(N=132) Lifetime Oy:n Liiketoimintamallit jaoteltiin (B-to-C), (SOT), ja (B-to-B) Liiketoimintamalleihin, brandeihin, kanaviin, ja asiakassegmentteihin. Diplomityön empiriaosuuden muodostivat markkinointitutkimussekä kauppakeskushankkeet Lifetime Value ShopTM 2007 Edition, ja pieniomenaTM.com, sekä näihin liittyvien brandien ja segmenttikohtaisten hinnoittelustrategioiden luominen.

Automating The User Interface Implementation Process by Code Generation

3G-radioverkon asetusten hallinnointi suoritetaan säätämällä radioverkkotietokantaan talletettavia parametreja. Hallinnointiohjelmistossa tuhannetradioverkon parametrit näkyvät käyttöliittymäkomponentteina, joita ohjelmiston kehityskaaressa jatkuvasti lisätään, muutetaan ja poistetaan asiakkaan tarpeidenmukaan. Parametrien lisäämisen toteutusprosessi on ohjelmistokehittäjälle työlästä ja mekaanista. Diplomityön tavoitteeksi asetettiin kehittää koodigeneraattori, joka luo kaiken toteutusprosessissa tuotetun koodin automaattisesti niistä määrittelyistä, jotka ovat nykyäänkin saatavilla. Työssä kehitetty generaattori nopeuttaa ohjelmoijan työtä eliminoimalla yhden aikaa vievän ja mekaanisen työvaiheen. Seurauksena saadaan yhtenäisempää ohjelmistokoodia ja säästetään yrityksen ohjelmistotuotannon kuluissa, kun ohjelmoijan taito voidaan keskittää vaativimpiin tehtäviin.

Perusliiketoimintaverkon operatiivinen johtaminen metalliteollisuudessa

Työn tarkoituksena oli tutkia, minkälaisia yhteistyötä edistäviä rakenteita on kehitetty sekä miten resurssit ja tiedonsiirto on organisoitu, jotta yritysyhteistyön osa-alueet ja kaupankäynnille asetetut tavoitteet kohtaisivat. Tutkimus on toteutettu yhden tapauksen kvalitatiivisena tutkimuksena ja se suoritettiin Metso Paper Oy:n Järvenpään yksikössä. Haastattelut tehtiin vuoden 2004 lopulla yksilö- ja parihaastatteluina käyttäen pohjana puolistrukturoitua haastattelurunkona. Tutkimustulokset olivat antoisia. Yllättävää oli, ettäjohdon verkostostrategiaa toteutettiin vaihtelevasti. Mielenkiintoista oli havaita, että vaikka selkeitä monenkeskisiä yhteistyön rakenteita oli niukasti, kokivat jäsenyritykset yleisellä tasolla yhteistyön positiivisena.

Verkkonaapuruston valvontatehtävien siirto mobiililaitteelta kiinteälle laitteelle PeerHood -verkossa

PeerHood -verkon mobiililaitteiden akkutehon säästämiseksi siirretään mobiililaitteen verkkonaapuruston valvontatehtävät kiinteälle laitteelle. Valvontatehtävien siirto on tarkoitus tehdä silloin, kun laite pysyy paikallaan, esimerkiksi toimisto tiloissa. Laitteen pysyessä paikallaan voidaan verkkonaapurustoa seurata kiinteän laitteen resursseilla ja päivittää verkkomuutokset mobiililaitteelle tarvittaessa. Mobiililaitteen ollessa vain kuuntelutilassa laite säästää akkutehoa, koska sen ei tarvitse aktiivisesti lähettää dataa verkkolaitteillaan. Verkkolaitteet pysyvät lepotilassa ja odottavat vain tulevaa dataa. Verkkonaapuruston valvontatehtävien siirto ei kuitenkaan vaikuta käyttäjän palveluiden hyödyntämiseen, joten verkkolaitteen akkutehon säästö riippuu suuresti käyttäjän toimista, käyttäjä voi edelleen käyttää muiden PeerHood laitteiden palveluita tai tarjota omiaan.